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Compare Feefo and PowerReviews 
Featured Products
At a Glance
Market Segments
Small-Business (53.7% of reviews)
Mid-Market (42.4% of reviews)
Entry-Level Pricing
Starting at £149.00 Per Month
Custom Monthly
Feefo
Star Rating
(127)4.6 out of 5
Market Segments
Small-Business (53.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at £149.00 Per Month
Browse all 3 pricing plansPowerReviews
Star Rating
(198)4.4 out of 5
Market Segments
Mid-Market (42.4% of reviews)
Pros & Cons
Entry-Level Pricing
Custom Monthly
Learn more about PowerReviewsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Feefo excels in ease of use, with many users highlighting its intuitive interface and minimal input required after setup. One user noted that it is "incredibly easy to navigate as a first-time business owner," making it a strong choice for those new to review management.
- Users say that PowerReviews offers advanced analytics capabilities through its intuitive dashboard, which helps businesses understand product performance better. Reviewers appreciate its ability to integrate seamlessly with other tools, enhancing workflow efficiency.
- According to verified reviews, Feefo's quality of support is highly rated, with users mentioning the system's reliability and the ease of responding to reviews. This level of support contributes to a smoother experience for businesses managing customer feedback.
- Reviewers mention that PowerReviews has a flexible collection form that allows for capturing detailed customer insights, which is crucial for businesses looking to enhance their credibility and engagement with buyers. This feature is particularly valued by users who prioritize comprehensive feedback.
- G2 reviewers highlight that while both platforms have similar scores for ease of admin, Feefo's consistent user interface changes less frequently, which can be a significant advantage for users who prefer stability in their tools.
- Users report that PowerReviews has demonstrated strong capabilities in gathering information from secure sources, but it faces challenges in matching specific workflow needs, with some reviewers noting configuration difficulties that could impact user experience.
Pricing
Entry-Level Pricing
Feefo
Essentials
Starting at £149.00
Per Month
Feefo Essentials is an all-around solution to collecting feedback and gaining insights.
- Verified Product and Service Reviews – Collect honest reviews from people who purchase from or used your brand with our industry leading review collection forms
- Customer Success Team – Get support from our team of experts and make the most of your feedback
- Review Response – Show how much feedback means to you by responding to each review
PowerReviews
All Plans
Custom
Monthly
Comprehensive plans catered to the needs of businesses of all sizes.
Free Trial
Feefo
No trial information availablePowerReviews
No trial information availableRatings
Meets Requirements
8.8
120
8.6
153
Ease of Use
8.7
120
8.3
153
Ease of Setup
8.7
89
8.1
91
Ease of Admin
8.5
60
8.5
95
Quality of Support
9.5
119
9.0
153
Has the product been a good partner in doing business?
9.4
63
9.0
95
Product Direction (% positive)
9.3
115
8.6
142
Features by Category
SEO Auditing & Monitoring
7.2
18
Not enough data
7.2
18
Not enough data
7.3
19
Not enough data
7.1
18
Not enough data
Agentic AI - SEO Tools
6.9
12
Not enough data
7.3
11
Not enough data
8.0
11
Not enough data
7.3
10
Not enough data
7.2
10
Not enough data
7.6
11
Not enough data
7.8
12
Not enough data
SEO Content & Rankings
7.7
19
Not enough data
7.5
18
Not enough data
7.3
17
Not enough data
7.3
17
Not enough data
7.3
17
Not enough data
SEO Reporting
7.3
19
Not enough data
7.5
18
Not enough data
7.8
18
Not enough data
7.4
18
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Analytics
8.7
34
Not enough data
8.5
30
Not enough data
8.0
28
Not enough data
7.0
28
Not enough data
Customization
7.9
29
Not enough data
7.4
28
Not enough data
7.5
27
Not enough data
7.1
25
Not enough data
Generative AI
7.8
22
Not enough data
Feature Not Available
Not enough data
Agentic AI - Experience Management
7.1
16
Not enough data
7.1
16
Not enough data
7.1
16
Not enough data
7.1
17
Not enough data
Collection
7.9
76
|
Verified
8.4
33
|
Verified
8.5
79
|
Verified
8.5
39
|
Verified
8.1
80
|
Verified
8.2
34
|
Verified
8.3
77
|
Verified
8.7
40
|
Verified
7.4
75
8.4
35
|
Verified
Agentic AI - Review Management
7.1
40
Not enough data
7.2
40
Not enough data
Moderation
8.9
76
|
Verified
8.8
40
|
Verified
8.6
75
|
Verified
8.6
40
|
Verified
8.3
72
|
Verified
8.4
36
|
Verified
Use Cases
8.2
70
|
Verified
8.8
39
|
Verified
8.3
65
|
Verified
8.6
34
|
Verified
8.5
73
|
Verified
8.5
35
|
Verified
Administration
6.7
66
|
Verified
7.7
28
|
Verified
7.6
66
8.3
32
|
Verified
8.0
70
|
Verified
8.4
38
|
Verified
8.0
68
|
Verified
8.8
38
|
Verified
7.2
65
8.1
26
|
Verified
Display Options
8.7
68
|
Verified
8.4
33
|
Verified
8.8
67
|
Verified
8.7
32
|
Verified
8.6
66
|
Verified
8.2
36
|
Verified
7.7
64
|
Verified
Feature Not Available
Generative AI
Feature Not Available
Feature Not Available
Visual UGC
Not enough data
7.4
7
Not enough data
7.4
7
Not enough data
7.4
7
Not enough data
7.1
7
Integrations
Not enough data
7.4
7
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
7.4
7
Support
Not enough data
7.6
7
Not enough data
6.7
7
Performance
Not enough data
7.6
7
Not enough data
7.4
7
Reporting & Analytics - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
AI - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
9.2
53
|
Verified
Not enough data
7.4
47
Not enough data
8.4
48
|
Verified
Not enough data
Reporting
6.9
44
Not enough data
7.6
46
|
Verified
Not enough data
8.7
52
|
Verified
Not enough data
Media Monitoring
6.1
43
Not enough data
6.3
43
Not enough data
6.2
43
Not enough data
In-House Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Online Reputation Management
6.3
27
Not enough data
6.1
26
Not enough data
6.6
25
Not enough data
6.5
25
Not enough data
7.1
25
Not enough data
6.9
25
Not enough data
Categories
Categories
Shared Categories
Feefo and PowerReviews are categorized as Review Management
Reviews
Reviewers' Company Size
Feefo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PowerReviews
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
17.1%
Leisure, Travel & Tourism
15.4%
Financial Services
6.5%
Insurance
4.9%
Apparel & Fashion
4.9%
Other
51.2%
Retail
31.3%
Consumer Goods
15.2%
Apparel & Fashion
6.1%
Food & Beverages
5.6%
Cosmetics
4.0%
Other
37.9%
Discussions
What is Feefo used for?
1 Comment
Official Response from Feefo
From sales-boosting insights to confidence-enhancing tools, Feefo helps you grow profits and build trust. We’re more than just a verified reviews platform....Read more
Feefo has no more discussions with answers
How do you deal with management that instructs you to suppress negative reviews?
2 Comments
KB
Educate them about being trustworthy and how bad reviews can be turned into good reviews. Bad reviews also validate good reviews (people know you're not...Read more
How can PowerReviews be trusted by consumers when companies can unpublish unfavorable reviews?
1 Comment
PT
Great question! That's actually a common misconception. Authenticity and transparency are at the center of our work, so our industry-leading moderation...Read more
How do we integrate other media rich platforms like IG into the PR environment?
1 Comment
Official Response from PowerReviews
Hi! We can pull content from Instagram into the PR environment and display it alongside other user-generated images and videos (from reviews) or display it...Read more
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