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Compare Feefo and Okendo 
Featured Products
At a Glance
Market Segments
Small-Business (54.0% of reviews)
Small-Business (74.7% of reviews)
Entry-Level Pricing
Starting at £149.00 Per Month
$19.00 Per Month
Feefo
Star Rating
(128)4.6 out of 5
Market Segments
Small-Business (54.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at £149.00 Per Month
Browse all 3 pricing plansOkendo
Star Rating
(274)4.6 out of 5
Market Segments
Small-Business (74.7% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Feefo excels in customer support, with users highlighting the hands-on approach of their account managers. One user noted, "Feefo feels genuinely partnered," emphasizing the ongoing support they receive long after implementation.
- Users say that Okendo stands out for its ease of use and intuitive features. Reviewers appreciate the seamless transition to the platform, with one stating, "The platform itself is intuitive," which is particularly beneficial for small teams.
- According to verified reviews, Feefo is praised for its autonomous functionality, allowing businesses to automate data uploads with minimal ongoing input. This feature is especially appealing for users who prefer a low-maintenance solution.
- Reviewers mention that Okendo's implementation process is notably responsive, with the team going above and beyond to accommodate individual needs. Users have expressed satisfaction with the quick setup, which is crucial for businesses needing to switch platforms urgently.
- G2 reviewers highlight that both platforms have similar star ratings, but Feefo's overall G2 Score is lower, indicating that while both are well-rated, Okendo may offer a more comprehensive user experience based on recent feedback.
- Users report that while Feefo has a strong presence in the small business segment, Okendo's broader feature set, including enhanced review capabilities, makes it a more attractive option for businesses looking to grow and adapt their review management strategies.
Pricing
Entry-Level Pricing
Feefo
Essentials
Starting at £149.00
Per Month
Feefo Essentials is an all-around solution to collecting feedback and gaining insights.
- Verified Product and Service Reviews – Collect honest reviews from people who purchase from or used your brand with our industry leading review collection forms
- Customer Success Team – Get support from our team of experts and make the most of your feedback
- Review Response – Show how much feedback means to you by responding to each review
Okendo
Essential
$19.00
Per Month
Up to 200 orders per month
- For just $19/month, the Essentials plan has everything needed to start collecting customer reviews today. 14-day free trial. Easy setup.
Free Trial
Feefo
No trial information availableOkendo
Free Trial is available
Ratings
Meets Requirements
8.8
121
9.0
204
Ease of Use
8.7
121
9.0
207
Ease of Setup
8.7
90
9.0
186
Ease of Admin
8.6
61
9.0
112
Quality of Support
9.5
120
9.3
201
Has the product been a good partner in doing business?
9.4
64
9.2
111
Product Direction (% positive)
9.3
116
9.5
202
Features by Category
SEO Auditing & Monitoring
7.2
18
Not enough data
7.2
18
Not enough data
7.3
19
Not enough data
7.1
18
Not enough data
Agentic AI - SEO Tools
6.9
12
Not enough data
7.3
11
Not enough data
8.0
11
Not enough data
7.3
10
Not enough data
7.2
10
Not enough data
7.6
11
Not enough data
7.8
12
Not enough data
SEO Content & Rankings
7.7
19
Not enough data
7.5
18
Not enough data
7.3
17
Not enough data
7.3
17
Not enough data
7.3
17
Not enough data
SEO Reporting
7.3
19
Not enough data
7.5
18
Not enough data
7.8
18
Not enough data
7.4
18
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Analytics
8.7
34
Not enough data
8.5
30
Not enough data
8.0
28
Not enough data
7.0
28
Not enough data
Customization
7.9
29
Not enough data
7.4
28
Not enough data
7.5
27
Not enough data
7.1
25
Not enough data
Generative AI
7.8
22
Not enough data
Feature Not Available
Not enough data
Agentic AI - Experience Management
7.1
16
Not enough data
7.1
16
Not enough data
7.1
16
Not enough data
7.1
17
Not enough data
Collection
7.9
76
|
Verified
7.4
124
8.5
79
|
Verified
8.7
141
8.1
80
|
Verified
8.1
128
8.3
77
|
Verified
8.2
123
7.4
75
7.8
118
Agentic AI - Review Management
7.1
40
6.4
63
7.2
40
6.4
64
Moderation
9.0
77
|
Verified
8.8
129
8.6
75
|
Verified
8.7
127
8.3
72
|
Verified
8.2
119
Use Cases
8.3
71
|
Verified
9.3
141
8.3
66
|
Verified
7.8
120
8.5
73
|
Verified
8.5
134
Administration
6.7
66
|
Verified
8.4
131
7.6
66
7.9
119
8.0
71
|
Verified
7.8
128
8.0
68
|
Verified
8.6
123
7.2
65
6.5
108
Display Options
8.7
68
|
Verified
7.5
115
8.8
68
|
Verified
8.5
134
8.6
67
|
Verified
8.7
137
7.7
64
|
Verified
7.5
117
Generative AI
Feature Not Available
6.8
78
Survey Management
Not enough data
8.3
27
Not enough data
8.7
25
Not enough data
8.4
25
Not enough data
8.4
26
Survey Customization
Not enough data
8.5
25
Not enough data
8.8
25
Not enough data
8.4
24
Not enough data
7.2
24
Survey Insights
Not enough data
8.5
28
Not enough data
7.5
24
Not enough data
7.8
26
Not enough data
8.2
25
Agentic AI - Survey
Not enough data
7.3
13
Not enough data
7.2
13
Not enough data
7.3
13
Loyalty Experience
Not enough data
8.7
36
Not enough data
8.3
33
Not enough data
8.5
31
Not enough data
7.6
31
Not enough data
6.7
31
Not enough data
6.7
30
Loyalty Platform
Not enough data
8.0
29
Not enough data
8.0
30
Not enough data
8.0
28
Not enough data
7.1
29
Not enough data
8.4
33
Agentic AI - Loyalty Management
Not enough data
6.2
20
Not enough data
6.8
19
Not enough data
5.7
18
Not enough data
5.6
18
Agentic AI - Customer Advocacy
Not enough data
4.4
6
Not enough data
4.2
6
Not enough data
4.4
6
Consumer Intelligence
9.3
54
|
Verified
9.3
23
7.4
47
6.7
17
8.4
48
|
Verified
8.2
19
Reporting
6.9
44
7.0
15
7.6
46
|
Verified
6.5
14
8.7
53
|
Verified
8.1
18
Media Monitoring
6.1
43
5.1
15
6.3
43
5.0
15
6.3
44
4.9
15
In-House Management
Feature Not Available
4.7
13
Feature Not Available
5.6
12
Generative AI
Feature Not Available
6.0
8
Agentic AI - Online Reputation Management
6.3
27
4.7
6
6.1
26
4.2
6
6.6
25
6.4
6
6.5
25
4.7
6
7.1
25
5.0
6
6.9
25
4.7
6
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Feefo and Okendo are categorized as Online Reputation Management and Review Management
Reviews
Reviewers' Company Size
Feefo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Okendo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
16.9%
Leisure, Travel & Tourism
15.3%
Financial Services
6.5%
Insurance
4.8%
Apparel & Fashion
4.8%
Other
51.6%
Retail
22.7%
Consumer Goods
20.4%
Apparel & Fashion
16.6%
Health, Wellness and Fitness
9.5%
Cosmetics
9.0%
Other
21.8%
Discussions
What is Feefo used for?
1 Comment
Official Response from Feefo
From sales-boosting insights to confidence-enhancing tools, Feefo helps you grow profits and build trust. We’re more than just a verified reviews platform....Read more
Feefo has no more discussions with answers
What is Okendo used for?
1 Comment
GG
Okendo is used by eCommerce brands to collect and showcase customer reviews, ratings, photos, and videos on their websites. It helps businesses build trust,...Read more
Okendo has no more discussions with answers
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