Compare Feefo and Loox 
At a Glance
Market Segments
Small-Business (54.0% of reviews)
Small-Business (86.2% of reviews)
Entry-Level Pricing
Starting at £149.00 Per Month
$9.99 Per Month
Feefo
Star Rating
(130)4.6 out of 5
Market Segments
Small-Business (54.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at £149.00 Per Month
Browse all 3 pricing plansLoox
Star Rating
(29)4.9 out of 5
Market Segments
Small-Business (86.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$9.99 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Feefo excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Loox. Users appreciate its autonomous nature, noting that once implemented, it requires minimal input, making it a reliable choice for businesses looking for a hands-off review management solution.
- According to verified reviews, Feefo has a larger volume of recent feedback, with 13 reviews in the last 90 days, indicating active user engagement and satisfaction. In contrast, Loox has not received any recent reviews, which may raise concerns about its current user experience and support.
- Users say that Feefo's interface is easy to navigate, especially for first-time business owners. This ease of use is highlighted by comments on its straightforward setup process, making it a favorable option for those who may not be tech-savvy.
- Reviewers mention that Loox offers impressive flexibility and customization for brand and product reviews, allowing businesses to present user-generated content effectively. This feature is particularly appealing for companies looking to enhance transparency and engagement with their customers.
- G2 reviewers highlight that while Loox has a slightly higher star rating, its overall market presence and user feedback volume are lower than Feefo's. This discrepancy suggests that while Loox may perform well in specific areas, it lacks the broader user base and consistent feedback that Feefo enjoys.
- Users report that Feefo's quality of support is highly rated, with many praising its responsiveness and helpfulness. In comparison, while Loox also receives positive feedback, it does not match the level of support that Feefo provides, which can be crucial for businesses needing assistance during implementation and ongoing use.
Pricing
Entry-Level Pricing
Feefo
Essentials
Starting at £149.00
Per Month
Feefo Essentials is an all-around solution to collecting feedback and gaining insights.
- Verified Product and Service Reviews – Collect honest reviews from people who purchase from or used your brand with our industry leading review collection forms
- Customer Success Team – Get support from our team of experts and make the most of your feedback
- Review Response – Show how much feedback means to you by responding to each review
Loox
Beginner
$9.99
Per Month
Up to 100 automatic review requests emails, discount code, and onsite features. Easily import reviews from other apps.
- 100 Automatic review requests
- Discount for photo reviews
- Basic AliExpress importer
Free Trial
Feefo
No trial information availableLoox
Free Trial is available
Ratings
Meets Requirements
8.9
123
9.5
26
Ease of Use
8.7
123
9.2
26
Ease of Setup
8.7
92
9.4
11
Ease of Admin
8.5
62
9.8
10
Quality of Support
9.5
122
9.0
26
Has the product been a good partner in doing business?
9.4
65
9.7
10
Product Direction (% positive)
9.3
118
8.6
25
Features by Category
SEO Auditing & Monitoring
7.2
18
Not enough data
7.2
18
Not enough data
7.3
19
Not enough data
7.1
18
Not enough data
Agentic AI - SEO Tools
6.9
12
Not enough data
7.3
11
Not enough data
8.0
11
Not enough data
7.3
10
Not enough data
7.2
10
Not enough data
7.6
11
Not enough data
7.8
12
Not enough data
SEO Content & Rankings
7.7
19
Not enough data
7.5
18
Not enough data
7.3
17
Not enough data
7.3
17
Not enough data
7.3
17
Not enough data
SEO Reporting
7.3
19
Not enough data
7.5
18
Not enough data
7.8
18
Not enough data
7.4
18
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Analytics
8.7
34
Not enough data
8.5
30
Not enough data
8.0
28
Not enough data
7.0
28
Not enough data
Customization
7.9
29
Not enough data
7.4
28
Not enough data
7.5
27
Not enough data
7.1
25
Not enough data
Generative AI
7.8
22
Not enough data
Feature Not Available
Not enough data
Agentic AI - Experience Management
7.1
16
Not enough data
7.1
16
Not enough data
7.1
16
Not enough data
7.1
17
Not enough data
Collection
7.9
76
|
Verified
Not enough data
8.5
79
|
Verified
8.7
5
|
Verified
8.1
80
|
Verified
Not enough data
8.3
77
|
Verified
7.7
5
|
Verified
7.4
75
Not enough data
Agentic AI - Review Management
7.1
40
Not enough data
7.2
40
Not enough data
Moderation
9.0
78
|
Verified
Not enough data
8.6
75
|
Verified
Not enough data
8.3
72
|
Verified
Not enough data
Use Cases
8.3
71
|
Verified
Not enough data
8.3
66
|
Verified
Not enough data
8.5
73
|
Verified
Not enough data
Administration
6.7
66
|
Verified
Not enough data
7.6
66
Feature Not Available
8.0
72
|
Verified
Not enough data
8.0
68
|
Verified
Not enough data
7.2
65
Feature Not Available
Display Options
8.7
68
|
Verified
Not enough data
8.8
68
|
Verified
8.7
5
|
Verified
8.6
67
|
Verified
Not enough data
7.7
64
|
Verified
9.3
5
|
Verified
Generative AI
Feature Not Available
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Shopping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visual UGC
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Influencer Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Influencer Marketing Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
9.3
55
|
Verified
Not enough data
7.4
47
Not enough data
8.4
48
|
Verified
Not enough data
Reporting
6.9
44
Not enough data
7.6
46
|
Verified
Not enough data
8.7
53
|
Verified
Not enough data
Media Monitoring
6.1
43
Not enough data
6.3
43
Not enough data
6.3
44
Not enough data
In-House Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Online Reputation Management
6.3
27
Not enough data
6.1
26
Not enough data
6.6
25
Not enough data
6.5
25
Not enough data
7.1
25
Not enough data
6.9
25
Not enough data
Categories
Categories
Shared Categories
Feefo and Loox are categorized as Review Management
Unique Categories
Loox is categorized as User-Generated Content, Social Commerce Platforms, and Influencer Marketing Platforms
Reviews
Reviewers' Company Size
Feefo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Loox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
16.7%
Leisure, Travel & Tourism
15.1%
Financial Services
6.3%
Insurance
5.6%
Apparel & Fashion
4.8%
Other
51.6%
Apparel & Fashion
31.0%
Retail
20.7%
Food & Beverages
10.3%
Consumer Goods
6.9%
Consulting
3.4%
Other
27.6%
Discussions
What is Feefo used for?
1 Comment
Official Response from Feefo
From sales-boosting insights to confidence-enhancing tools, Feefo helps you grow profits and build trust. We’re more than just a verified reviews platform....Read more
Feefo has no more discussions with answers
What is loox?
2 Comments
HK
loox helps with providing various genuine reviews of the people who have already used the product and helps us in making decisions.Read more
How Can I Use Loox To Post My Facebook/ Instagram Ad (Photo Ad / Video Ad)
1 Comment
DF
Hey Trevor,
For displaying photo reviews on Facebook or Instagram ads, I recommend using our Integration with Admonks, which allows you to launch powerful...Read more
Can Loox really post onto Facebook? I mean without conditions like I first need 2000 likes on Facebook... I would like that feature.
1 Comment
DF
Hey Wes,
Posting a review to your Facebook business page is available regardless of the number of likes your page has. The 2,000 limitation applies only...Read more
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