G2 reviewers report that Feefo excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Loox. Users appreciate its autonomous nature, noting that once implemented, it requires minimal input, making it a reliable choice for businesses looking for a hands-off review management solution.
According to verified reviews, Feefo has a larger volume of recent feedback, with 13 reviews in the last 90 days, indicating active user engagement and satisfaction. In contrast, Loox has not received any recent reviews, which may raise concerns about its current user experience and support.
Users say that Feefo's interface is easy to navigate, especially for first-time business owners. This ease of use is highlighted by comments on its straightforward setup process, making it a favorable option for those who may not be tech-savvy.
Reviewers mention that Loox offers impressive flexibility and customization for brand and product reviews, allowing businesses to present user-generated content effectively. This feature is particularly appealing for companies looking to enhance transparency and engagement with their customers.
G2 reviewers highlight that while Loox has a slightly higher star rating, its overall market presence and user feedback volume are lower than Feefo's. This discrepancy suggests that while Loox may perform well in specific areas, it lacks the broader user base and consistent feedback that Feefo enjoys.
Users report that Feefo's quality of support is highly rated, with many praising its responsiveness and helpfulness. In comparison, while Loox also receives positive feedback, it does not match the level of support that Feefo provides, which can be crucial for businesses needing assistance during implementation and ongoing use.
Pricing
Entry-Level Pricing
Feefo
Essentials
Starting at £149.00
Per Month
Feefo Essentials is an all-around solution to collecting feedback and gaining insights.
Verified Product and Service Reviews – Collect honest reviews from people who purchase from or used your brand with our industry leading review collection forms
Customer Success Team – Get support from our team of experts and make the most of your feedback
Review Response – Show how much feedback means to you by responding to each review
From sales-boosting insights to confidence-enhancing tools, Feefo helps you grow profits and build trust. We’re more than just a verified reviews platform....Read more
loox helps with providing various genuine reviews of the people who have already used the product and helps us in making decisions.Read more
How Can I Use Loox To Post My Facebook/ Instagram Ad (Photo Ad / Video Ad)
1 Comment
DF
Hey Trevor,
For displaying photo reviews on Facebook or Instagram ads, I recommend using our Integration with Admonks, which allows you to launch powerful...Read more
Can Loox really post onto Facebook? I mean without conditions like I first need 2000 likes on Facebook... I would like that feature.
1 Comment
DF
Hey Wes,
Posting a review to your Facebook business page is available regardless of the number of likes your page has. The 2,000 limitation applies only...Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.