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Compare Feefo and eKomi 
Featured Products
At a Glance
Market Segments
Small-Business (53.7% of reviews)
Small-Business (69.2% of reviews)
Entry-Level Pricing
Starting at £149.00 Per Month
No pricing available
Feefo
Star Rating
(127)4.6 out of 5
Market Segments
Small-Business (53.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at £149.00 Per Month
Browse all 3 pricing planseKomi
Star Rating
(14)2.8 out of 5
Market Segments
Small-Business (69.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about eKomiSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Feefo excels in overall user satisfaction, boasting a significantly higher G2 Score compared to eKomi. Users appreciate its autonomous functionality, noting that once implemented, it requires minimal input aside from responding to reviews.
- According to verified reviews, Feefo's user interface is praised for its intuitive design, making it incredibly easy to navigate, especially for first-time business owners. In contrast, eKomi, while also described as user-friendly, does not match the same level of ease reported by Feefo users.
- Reviewers mention that Feefo's implementation process is quick and straightforward, with many highlighting the ease of integration into existing systems. eKomi users, however, have not reported the same level of satisfaction regarding setup, indicating potential challenges in getting started.
- Users say that Feefo provides exceptional support, with a high quality of assistance that enhances the overall experience. In comparison, eKomi users express concerns about the support quality, which they feel could be improved significantly.
- Reviewers highlight Feefo's strong performance in meeting business needs, with many noting its ability to generate genuine feedback effectively. eKomi, while useful for gathering ratings, does not seem to resonate as strongly with users in terms of fulfilling specific requirements.
- According to recent feedback, Feefo's features, such as automated data uploads and a stable user interface, contribute to a seamless experience. eKomi users appreciate its real-time analytics for pulse surveys, but they do not report the same level of comprehensive functionality that Feefo offers.
Pricing
Entry-Level Pricing
Feefo
Essentials
Starting at £149.00
Per Month
Feefo Essentials is an all-around solution to collecting feedback and gaining insights.
- Verified Product and Service Reviews – Collect honest reviews from people who purchase from or used your brand with our industry leading review collection forms
- Customer Success Team – Get support from our team of experts and make the most of your feedback
- Review Response – Show how much feedback means to you by responding to each review
eKomi
No pricing availableFree Trial
Feefo
No trial information availableeKomi
No trial information availableRatings
Meets Requirements
8.8
120
4.8
11
Ease of Use
8.7
120
6.2
11
Ease of Setup
8.7
89
5.8
6
Ease of Admin
8.5
60
4.2
6
Quality of Support
9.5
119
3.8
10
Has the product been a good partner in doing business?
9.4
63
3.1
6
Product Direction (% positive)
9.3
115
4.7
11
Features by Category
SEO Auditing & Monitoring
7.2
18
Not enough data
7.2
18
Not enough data
7.3
19
Not enough data
7.1
18
Not enough data
Agentic AI - SEO Tools
6.9
12
Not enough data
7.3
11
Not enough data
8.0
11
Not enough data
7.3
10
Not enough data
7.2
10
Not enough data
7.6
11
Not enough data
7.8
12
Not enough data
SEO Content & Rankings
7.7
19
Not enough data
7.5
18
Not enough data
7.3
17
Not enough data
7.3
17
Not enough data
7.3
17
Not enough data
SEO Reporting
7.3
19
Not enough data
7.5
18
Not enough data
7.8
18
Not enough data
7.4
18
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Analytics
8.7
34
Not enough data
8.5
30
Not enough data
8.0
28
Not enough data
7.0
28
Not enough data
Customization
7.9
29
Not enough data
7.4
28
Not enough data
7.5
27
Not enough data
7.1
25
Not enough data
Generative AI
7.8
22
Not enough data
Feature Not Available
Not enough data
Agentic AI - Experience Management
7.1
16
Not enough data
7.1
16
Not enough data
7.1
16
Not enough data
7.1
17
Not enough data
Collection
7.9
76
|
Verified
6.3
5
8.5
79
|
Verified
4.7
6
8.1
80
|
Verified
5.0
6
8.3
77
|
Verified
5.6
6
7.4
75
5.0
6
Agentic AI - Review Management
7.1
40
Not enough data
7.2
40
Not enough data
Moderation
8.9
76
|
Verified
5.6
6
8.6
75
|
Verified
4.2
6
8.3
72
|
Verified
5.0
6
Use Cases
8.2
70
|
Verified
5.6
6
8.3
65
|
Verified
5.6
6
8.5
73
|
Verified
4.2
6
Administration
6.7
66
|
Verified
4.2
6
7.6
66
4.7
6
8.0
70
|
Verified
4.7
6
8.0
68
|
Verified
4.7
6
7.2
65
4.7
6
Display Options
8.7
68
|
Verified
4.4
6
8.8
67
|
Verified
3.9
6
8.6
66
|
Verified
4.4
6
7.7
64
|
Verified
5.0
6
Generative AI
Feature Not Available
Not enough data
Consumer Intelligence
9.2
53
|
Verified
Not enough data
7.4
47
Not enough data
8.4
48
|
Verified
Not enough data
Reporting
6.9
44
Not enough data
7.6
46
|
Verified
Not enough data
8.7
52
|
Verified
Not enough data
Media Monitoring
6.1
43
Not enough data
6.3
43
Not enough data
6.2
43
Not enough data
In-House Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Online Reputation Management
6.3
27
Not enough data
6.1
26
Not enough data
6.6
25
Not enough data
6.5
25
Not enough data
7.1
25
Not enough data
6.9
25
Not enough data
Categories
Categories
Shared Categories
Feefo and eKomi are categorized as Review Management
Unique Categories
eKomi has no unique categories
Reviews
Reviewers' Company Size
Feefo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
eKomi
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
17.1%
Leisure, Travel & Tourism
15.4%
Financial Services
6.5%
Insurance
4.9%
Apparel & Fashion
4.9%
Other
51.2%
Retail
23.1%
Chemicals
15.4%
Accounting
15.4%
Telecommunications
7.7%
Public Safety
7.7%
Other
30.8%
Discussions
What is Feefo used for?
1 Comment
Official Response from Feefo
From sales-boosting insights to confidence-enhancing tools, Feefo helps you grow profits and build trust. We’re more than just a verified reviews platform....Read more
Feefo has no more discussions with answers
eKomi has no discussions with answers
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