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At a Glance
Market Segments
Small-Business (92.3% of reviews)
Small-Business (62.3% of reviews)
Entry-Level Pricing
No pricing available
Starting at $299.00
FeedbackGenius
Star Rating
(13)3.8 out of 5
Market Segments
Small-Business (92.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about FeedbackGeniusTrustpilot
Star Rating
(239)3.4 out of 5
Market Segments
Small-Business (62.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $299.00
Browse all 4 pricing plansFeedbackGenius vs Trustpilot
- Reviewers felt that FeedbackGenius meets the needs of their business better than Trustpilot.
- When comparing quality of ongoing product support, reviewers felt that FeedbackGenius is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of FeedbackGenius over Trustpilot.
Pricing
Entry-Level Pricing
FeedbackGenius
No pricing availableTrustpilot
Plus plan
Starting at $299.00
Build trust faster with more review invitations and begin driving awareness with a collection of showcasing tools.
- 8 widgets
- 3 User logins
- 200 monthly invitations
Free Trial
FeedbackGenius
No trial information availableTrustpilot
Free Trial is available
Ratings
Meets Requirements
8.8
12
7.5
204
Ease of Use
8.6
13
8.0
207
Ease of Setup
Not enough data
7.6
115
Ease of Admin
Not enough data
7.8
107
Quality of Support
8.2
11
7.0
191
Has the product been a good partner in doing business?
Not enough data
6.8
105
Product Direction (% positive)
6.4
13
6.2
200
Features by Category
Collection
Not enough data
5.9
36
|
Verified
Not enough data
6.2
35
|
Verified
Not enough data
5.7
33
|
Verified
Not enough data
6.5
31
|
Verified
Feature Not Available
Feature Not Available
Agentic AI - Review Management
Not enough data
5.7
10
Not enough data
5.7
10
Moderation
Not enough data
5.8
30
|
Verified
Not enough data
6.0
30
|
Verified
Not enough data
6.0
27
|
Verified
Use Cases
Not enough data
6.4
29
|
Verified
Not enough data
6.2
27
|
Verified
Not enough data
5.7
30
|
Verified
Administration
Not enough data
Feature Not Available
Feature Not Available
6.4
25
|
Verified
Not enough data
6.5
26
|
Verified
Not enough data
6.3
28
|
Verified
Not enough data
Feature Not Available
Display Options
Not enough data
6.4
29
|
Verified
Not enough data
5.7
28
|
Verified
Feature Not Available
5.6
27
|
Verified
Not enough data
5.8
28
|
Verified
Generative AI
Not enough data
5.6
16
Consumer Intelligence
Not enough data
7.6
87
|
Verified
Not enough data
6.8
65
Not enough data
7.0
62
|
Verified
Reporting
Not enough data
Feature Not Available
Not enough data
6.7
54
|
Verified
Not enough data
7.7
82
|
Verified
Media Monitoring
Not enough data
6.6
52
|
Verified
Not enough data
6.6
53
|
Verified
Not enough data
Feature Not Available
In-House Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
6.4
14
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
FeedbackGenius and Trustpilot are categorized as Review Management
Unique Categories
FeedbackGenius has no unique categories
Trustpilot is categorized as Online Reputation Management
Reviews
Reviewers' Company Size
FeedbackGenius
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Trustpilot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
38.5%
Health, Wellness and Fitness
15.4%
Retail
7.7%
Luxury Goods & Jewelry
7.7%
Information Technology and Services
7.7%
Other
23.1%
Financial Services
14.5%
Retail
7.0%
Marketing and Advertising
5.7%
Computer Software
4.8%
Consumer Goods
3.9%
Other
64.0%
Alternatives
Discussions
FeedbackGenius has no discussions with answers
How does Trustpilot work with Google shopping exactly?
4 Comments
HY
https://ltddeals.in/topicmojo/Read more
A risk calling for a solution
1 Comment
FA
Hi Iam very happy to be hear and read your wonderful article. Thanks a lot by this i learnt much new things and etc..Read more
Divergences between evaluations -- TrustPilot & Shopper Approved
1 Comment
OB
From what I can see the amount of reviews on Trustpilot is far less then what Shopperapproved has, so this why they look the way they do, not to say that...Read more
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