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At a Glance
Market Segments
Small-Business (92.3% of reviews)
Small-Business (84.8% of reviews)
Entry-Level Pricing
No pricing available
$29.00 300 Review Invites Per Month
FeedbackGenius
Star Rating
(13)3.8 out of 5
Market Segments
Small-Business (92.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about FeedbackGeniusReviews.io
Star Rating
(604)4.8 out of 5
Market Segments
Small-Business (84.8% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 300 Review Invites Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Reviews.io excels in customer support, with users highlighting the platform's "ultra fast online customer support" and the attentiveness of the team, making it a reliable choice for businesses needing quick assistance.
- Users say that FeedbackGenius offers a user-friendly setup process, allowing businesses to quickly start sending targeted emails and automated messages, which is particularly appreciated by those looking to engage customers with promotions and feedback requests.
- Reviewers mention that Reviews.io provides a comprehensive overview and seamless integrations with industry standards like Klaviyo, making it easier for businesses to manage customer reviews and feedback effectively.
- According to verified reviews, FeedbackGenius shines in its customization options, allowing users to differentiate emails based on purchased products, which enhances customer engagement and satisfaction through tailored communication.
- G2 reviewers highlight that Reviews.io has a significantly higher overall satisfaction score, reflecting its strong performance in meeting user needs and providing a flexible platform that adapts well to various business requirements.
- Users express concern that FeedbackGenius, while effective for email targeting, may not match the overall quality and support experience that Reviews.io offers, as evidenced by the latter's higher ratings in areas like product direction and quality of support.
Pricing
Entry-Level Pricing
FeedbackGenius
No pricing availableReviews.io
Essentials
$29.00
300 Review Invites Per Month
Build trust & drive conversions, it's easier than ever to get started.
- Product & Company Reviews
- Photo & Video Reviews
- Automated Review Collection
Free Trial
FeedbackGenius
No trial information availableReviews.io
Free Trial is available
Ratings
Meets Requirements
8.8
12
9.2
497
Ease of Use
8.6
13
8.9
503
Ease of Setup
Not enough data
8.6
370
Ease of Admin
Not enough data
9.0
305
Quality of Support
8.2
11
9.7
502
Has the product been a good partner in doing business?
Not enough data
9.4
305
Product Direction (% positive)
6.4
13
9.4
455
Features by Category
Collection
Not enough data
8.3
125
Not enough data
8.8
221
|
Verified
Not enough data
8.6
220
|
Verified
Not enough data
8.6
211
|
Verified
Feature Not Available
8.2
186
|
Verified
Agentic AI - Review Management
Not enough data
8.2
13
Not enough data
8.5
13
Moderation
Not enough data
8.9
211
|
Verified
Not enough data
8.9
204
|
Verified
Not enough data
8.3
176
|
Verified
Use Cases
Not enough data
9.0
197
|
Verified
Not enough data
8.6
175
|
Verified
Not enough data
9.1
204
|
Verified
Administration
Not enough data
7.7
163
|
Verified
Feature Not Available
8.0
101
Not enough data
8.5
172
|
Verified
Not enough data
8.8
175
|
Verified
Not enough data
Feature Not Available
Display Options
Not enough data
8.5
171
|
Verified
Not enough data
8.9
196
|
Verified
Feature Not Available
8.8
190
|
Verified
Not enough data
8.6
172
|
Verified
Generative AI
Not enough data
8.1
101
Consumer Intelligence
Not enough data
9.4
199
|
Verified
Not enough data
8.8
169
|
Verified
Not enough data
8.8
177
|
Verified
Reporting
Not enough data
8.0
149
Not enough data
8.3
156
|
Verified
Not enough data
9.1
192
|
Verified
Media Monitoring
Not enough data
7.9
150
|
Verified
Not enough data
8.0
148
|
Verified
Not enough data
8.1
150
|
Verified
In-House Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
7.9
75
Agentic AI - Online Reputation Management
Not enough data
8.1
25
Not enough data
8.7
24
Not enough data
8.6
23
Not enough data
8.5
24
Not enough data
8.6
24
Not enough data
8.7
24
Categories
Categories
Shared Categories
FeedbackGenius and Reviews.io are categorized as Review Management
Unique Categories
FeedbackGenius has no unique categories
Reviews.io is categorized as Online Reputation Management
Reviews
Reviewers' Company Size
FeedbackGenius
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Reviews.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
38.5%
Health, Wellness and Fitness
15.4%
Retail
7.7%
Luxury Goods & Jewelry
7.7%
Information Technology and Services
7.7%
Other
23.1%
Retail
25.5%
Apparel & Fashion
8.6%
Consumer Goods
6.1%
Health, Wellness and Fitness
5.7%
Marketing and Advertising
3.7%
Other
50.3%
Discussions
FeedbackGenius has no discussions with answers
Reviews.io has no discussions with answers
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