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At a Glance
Market Segments
Small-Business (92.3% of reviews)
Small-Business (84.8% of reviews)
Entry-Level Pricing
No pricing available
$29.00 300 Review Invites Per Month
FeedbackGenius
Star Rating
(13)3.8 out of 5
Market Segments
Small-Business (92.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about FeedbackGeniusReviews.io
Star Rating
(604)4.8 out of 5
Market Segments
Small-Business (84.8% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 300 Review Invites Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Reviews.io excels in quality of support, with a score of 9.6, while FeedbackGenius falls short at 8.2. Reviewers mention that the responsiveness and helpfulness of the support team at Reviews.io significantly enhance the user experience.
- Reviewers mention that Reviews.io offers superior ease of use with a score of 9.0 compared to FeedbackGenius's 8.6. Users on G2 highlight the intuitive interface and straightforward navigation of Reviews.io, making it easier for small businesses to manage their reviews.
- G2 users note that Reviews.io has a more robust collection feature set, particularly in review forms (8.9) and personalization (8.8), which allows businesses to tailor their feedback requests effectively. In contrast, FeedbackGenius does not provide the same level of customization, leading to less engagement.
- Users say that Reviews.io's dashboard functionality is rated highly at 9.2, providing clear insights and easy access to important metrics. FeedbackGenius, however, has a lower score of 8.4 for corporate reporting, which users find less comprehensive and harder to navigate.
- Reviewers mention that Reviews.io's product direction is rated positively at 9.3, indicating a strong commitment to continuous improvement and feature updates. In contrast, FeedbackGenius's score of 6.4 suggests that users feel less confident about the future development of the product.
- Users report that Reviews.io's engagement features, particularly in customer feedback (9.5) and sentiment analysis (8.9), are significantly more effective than those offered by FeedbackGenius, which leads to better insights and actionable data for businesses.
Pricing
Entry-Level Pricing
FeedbackGenius
No pricing availableReviews.io
Essentials
$29.00
300 Review Invites Per Month
Build trust & drive conversions, it's easier than ever to get started.
- Product & Company Reviews
- Photo & Video Reviews
- Automated Review Collection
Free Trial
FeedbackGenius
No trial information availableReviews.io
Free Trial is available
Ratings
Meets Requirements
8.8
12
9.2
497
Ease of Use
8.6
13
8.9
503
Ease of Setup
Not enough data
8.6
370
Ease of Admin
Not enough data
9.0
305
Quality of Support
8.2
11
9.7
502
Has the product been a good partner in doing business?
Not enough data
9.4
305
Product Direction (% positive)
6.4
13
9.4
455
Features by Category
Collection
Not enough data
8.3
125
Not enough data
8.8
221
|
Verified
Not enough data
8.6
220
|
Verified
Not enough data
8.6
211
|
Verified
Feature Not Available
8.2
186
|
Verified
Agentic AI - Review Management
Not enough data
8.2
13
Not enough data
8.5
13
Moderation
Not enough data
8.9
211
|
Verified
Not enough data
8.9
204
|
Verified
Not enough data
8.3
176
|
Verified
Use Cases
Not enough data
9.0
197
|
Verified
Not enough data
8.6
175
|
Verified
Not enough data
9.1
204
|
Verified
Administration
Not enough data
7.7
163
|
Verified
Feature Not Available
8.0
101
Not enough data
8.5
172
|
Verified
Not enough data
8.8
175
|
Verified
Not enough data
Feature Not Available
Display Options
Not enough data
8.5
171
|
Verified
Not enough data
8.9
196
|
Verified
Feature Not Available
8.8
190
|
Verified
Not enough data
8.6
172
|
Verified
Generative AI
Not enough data
8.1
101
Consumer Intelligence
Not enough data
9.4
199
|
Verified
Not enough data
8.8
169
|
Verified
Not enough data
8.8
177
|
Verified
Reporting
Not enough data
8.0
149
Not enough data
8.3
156
|
Verified
Not enough data
9.1
192
|
Verified
Media Monitoring
Not enough data
7.9
150
|
Verified
Not enough data
8.0
148
|
Verified
Not enough data
8.1
150
|
Verified
In-House Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
7.9
75
Agentic AI - Online Reputation Management
Not enough data
8.1
25
Not enough data
8.7
24
Not enough data
8.6
23
Not enough data
8.5
24
Not enough data
8.6
24
Not enough data
8.7
24
Categories
Categories
Shared Categories
FeedbackGenius and Reviews.io are categorized as Review Management
Unique Categories
FeedbackGenius has no unique categories
Reviews.io is categorized as Online Reputation Management
Reviews
Reviewers' Company Size
FeedbackGenius
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Reviews.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
38.5%
Health, Wellness and Fitness
15.4%
Retail
7.7%
Luxury Goods & Jewelry
7.7%
Information Technology and Services
7.7%
Other
23.1%
Retail
25.5%
Apparel & Fashion
8.6%
Consumer Goods
6.1%
Health, Wellness and Fitness
5.7%
Marketing and Advertising
3.7%
Other
50.3%
Discussions
FeedbackGenius has no discussions with answers
Reviews.io has no discussions with answers
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