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Compare FeedbackFive and Sprinklr Social

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At a Glance
FeedbackFive
FeedbackFive
Star Rating
(10)4.6 out of 5
Market Segments
Small-Business (77.8% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us
Browse all 3 pricing plans
Sprinklr Social
Sprinklr Social
Star Rating
(1,153)4.1 out of 5
Market Segments
Enterprise (48.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$2,800.00 1 User Per Year
Free Trial is available
Browse all 2 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Sprinklr Social excels in providing a comprehensive social management solution, allowing users to monitor multiple channels, schedule posts, and analyze engagement all from a single dashboard. This centralized approach is particularly beneficial for enterprise-level users who require a unified platform.
  • Users say that FeedbackFive stands out for its simplicity and ease of use, with many highlighting the straightforward user interface and quick setup process. Reviewers appreciate that they can go live within hours, making it an attractive option for small businesses looking for efficiency without complexity.
  • According to verified reviews, Sprinklr Social has a more robust feature set tailored for larger organizations, but some users mention that it can be overwhelming due to its extensive capabilities. In contrast, FeedbackFive is praised for its focused functionality, which, while less comprehensive, meets the needs of small businesses effectively.
  • Reviewers mention that while Sprinklr Social has a professional interface, it may require a steeper learning curve compared to FeedbackFive, which is noted for its intuitive design. This difference can impact user adoption rates, especially for teams with limited technical expertise.
  • Users highlight the quality of customer support for FeedbackFive, with many noting responsive service that enhances their experience. In comparison, while Sprinklr Social offers solid support, some users feel it could be more accessible, particularly during the initial setup phase.
  • G2 reviewers indicate that both products have their strengths, but FeedbackFive's higher ratings in ease of use and setup suggest it may be better suited for businesses prioritizing quick implementation and straightforward functionality, while Sprinklr Social is ideal for those needing a more integrated and powerful social management tool.
Pricing
Entry-Level Pricing
FeedbackFive
Agency
Contact Us
Browse all 3 pricing plans
Sprinklr Social
Essentials- Growth Package
$2,800.00
1 User Per Year
Browse all 2 pricing plans
Free Trial
FeedbackFive
Free Trial is available
Sprinklr Social
Free Trial is available
Ratings
Meets Requirements
9.3
7
8.1
955
Ease of Use
9.5
7
7.5
972
Ease of Setup
9.3
5
7.0
581
Ease of Admin
9.7
5
7.3
428
Quality of Support
9.4
6
7.7
899
Has the product been a good partner in doing business?
Not enough data
8.0
413
Product Direction (% positive)
8.3
7
8.0
935
Features by Category
Social Media AnalyticsHide 16 FeaturesShow 16 Features
Not enough data
7.1
551
Social Analytics
Not enough data
7.1
361
Not enough data
Feature Not Available
Not enough data
8.2
435
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.1
223
Not enough data
7.1
228
Reports & Dashboards
Not enough data
8.1
439
Not enough data
8.0
440
Not enough data
8.2
432
Not enough data
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
6.4
39
Not enough data
6.5
39
Not enough data
6.2
38
Not enough data
6.0
38
Not enough data
6.5
38
Social Media ManagementHide 20 FeaturesShow 20 Features
Not enough data
7.3
665
Content & Collaboration
Not enough data
8.5
339
Not enough data
8.0
329
Not enough data
7.6
307
Not enough data
7.9
330
Not enough data
7.9
340
Not enough data
7.3
234
Social Management
Not enough data
8.2
549
Not enough data
8.5
530
Not enough data
Feature Not Available
Not enough data
8.3
558
Not enough data
7.3
413
Not enough data
7.4
241
Not enough data
7.3
199
Agentic AI - Social Media Management
Not enough data
6.4
56
Not enough data
6.6
55
Not enough data
6.5
55
Not enough data
6.3
55
Not enough data
6.5
55
Not enough data
6.4
53
Not enough data
6.4
52
Not enough data
7.7
63
Collection
Not enough data
Feature Not Available
Not enough data
7.4
47
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
56
|
Verified
Not enough data
Feature Not Available
Agentic AI - Review Management
Not enough data
7.2
10
Not enough data
7.3
10
Moderation
Not enough data
7.8
48
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
46
|
Verified
Use Cases
Not enough data
7.5
46
|
Verified
Not enough data
7.6
45
|
Verified
Not enough data
8.1
51
|
Verified
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
53
|
Verified
Not enough data
8.3
54
|
Verified
Not enough data
7.3
45
|
Verified
Display Options
Not enough data
7.1
44
|
Verified
Not enough data
Feature Not Available
Not enough data
7.1
51
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
7.2
30
Content Sharing
Not enough data
7.4
30
Not enough data
7.9
29
Not enough data
7.5
29
Not enough data
Feature Not Available
Content Dashboard
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
7.8
29
Not enough data
Feature Not Available
Not enough data
6.9
28
Not enough data
Feature Not Available
Platform
Not enough data
6.6
27
Not enough data
6.4
28
Not enough data
7.3
28
Not enough data
7.2
27
Agentic AI - Employee Advocacy
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Social Media Listening ToolsHide 15 FeaturesShow 15 Features
Not enough data
7.4
485
Monitoring & Listening
Not enough data
8.2
403
Not enough data
7.0
334
Not enough data
8.3
156
Not enough data
8.2
159
Not enough data
7.5
156
Not enough data
7.5
147
Agentic AI - Social Media Listening Tools
Not enough data
6.9
30
Not enough data
6.7
30
Not enough data
6.7
30
Not enough data
6.6
31
Not enough data
7.2
32
Data Management & Analysis
Not enough data
7.1
364
Not enough data
8.3
405
Not enough data
7.9
158
Not enough data
7.7
149
Social Commerce PlatformsHide 16 FeaturesShow 16 Features
Not enough data
7.6
58
Content
Not enough data
8.0
57
Not enough data
7.7
55
Not enough data
8.2
56
Not enough data
7.5
54
Engagement
Not enough data
6.9
53
Not enough data
7.2
52
Not enough data
7.9
53
Not enough data
7.1
50
Not enough data
7.8
52
Social Shopping
Not enough data
Feature Not Available
Not enough data
6.9
50
Not enough data
Feature Not Available
Not enough data
7.3
51
Analytics
Not enough data
Feature Not Available
Not enough data
8.3
52
Not enough data
7.9
51
Social Customer ServiceHide 14 FeaturesShow 14 Features
Not enough data
7.7
345
Generative AI
Not enough data
6.9
133
Not enough data
Feature Not Available
Process
Not enough data
8.2
264
Not enough data
7.7
241
Not enough data
8.2
247
Channels
Not enough data
7.5
196
Not enough data
8.7
278
Not enough data
7.5
189
Not enough data
6.8
177
Not enough data
7.3
185
Insight
Not enough data
7.6
198
Not enough data
8.4
275
Not enough data
7.9
223
Not enough data
7.7
233
Conversational Commerce PlatformsHide 11 FeaturesShow 11 Features
Not enough data
Not enough data
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Customer Support AgentsHide 16 FeaturesShow 16 Features
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
FeedbackFive
FeedbackFive
Sprinklr Social
Sprinklr Social
FeedbackFive and Sprinklr Social are categorized as Review Management
Reviews
Reviewers' Company Size
FeedbackFive
FeedbackFive
Small-Business(50 or fewer emp.)
77.8%
Mid-Market(51-1000 emp.)
22.2%
Enterprise(> 1000 emp.)
0%
Sprinklr Social
Sprinklr Social
Small-Business(50 or fewer emp.)
22.7%
Mid-Market(51-1000 emp.)
28.6%
Enterprise(> 1000 emp.)
48.7%
Reviewers' Industry
FeedbackFive
FeedbackFive
Retail
44.4%
Marketing and Advertising
22.2%
Sporting Goods
11.1%
Printing
11.1%
Health, Wellness and Fitness
11.1%
Other
0.0%
Sprinklr Social
Sprinklr Social
Marketing and Advertising
15.0%
Information Technology and Services
5.8%
Retail
4.7%
Financial Services
4.4%
Consumer Services
4.3%
Other
65.7%
Alternatives
FeedbackFive
FeedbackFive Alternatives
Bazaarvoice
Bazaarvoice
Add Bazaarvoice
Reviews.io
Reviews.io
Add Reviews.io
Reputation
Reputation
Add Reputation
Klaviyo
Klaviyo
Add Klaviyo
Sprinklr Social
Sprinklr Social Alternatives
Emplifi
Emplifi
Add Emplifi
Sprout Social
Sprout Social
Add Sprout Social
Hootsuite
Hootsuite
Add Hootsuite
Meltwater
Meltwater
Add Meltwater
Discussions
FeedbackFive
FeedbackFive Discussions
Monty the Mongoose crying
FeedbackFive has no discussions with answers
Sprinklr Social
Sprinklr Social Discussions
What is the best way to find hashtags that are getting traffic.
1 Comment
Tommie S.
TS
semrush.com is Great! You pay for what ya get if ya get meRead more
Can I use this for my personal accounts?
1 Comment
Kathrina B.
KB
No you can not. Read more
Monty the Mongoose crying
Sprinklr Social has no more discussions with answers