# FeedbackFive, Reviews.io vs Yotpo Comparison | | FeedbackFive | Reviews.io | Yotpo | |---|---|---|---| | **Star Rating** | 4.6 out of 5 | 4.8 out of 5 | 4.3 out of 5 | | **Total Reviews** | 10 | 641 | 265 | | **Largest Market Segment** | Small-Business (77.8% of reviews) | Small-Business (84.9% of reviews) | Small-Business (74.5% of reviews) | | **Entry Level Price** | Contact Us | $29.00 300 Review Invites Per Month | Free Forever | --- ## Top Pros & Cons ### FeedbackFive **Not enough data** ### Reviews.io Pros: - Customer Support (91 reviews) - Helpful (53 reviews) Cons: - Expensive (11 reviews) - Poor Customer Support (8 reviews) ### Yotpo Pros: - Ease of Use (22 reviews) - Customer Support (21 reviews) Cons: - Expensive (11 reviews) - Missing Features (8 reviews) --- ## Ratings Comparison | Rating | FeedbackFive | Reviews.io | Yotpo | |---|---|---|---| | **Meets Requirements** | 9.3 (7 reviews) | 9.2 (533 reviews) | 8.6 (213 reviews) | | **Ease of Use** | 9.5 (7 reviews) | 8.9 (539 reviews) | 8.5 (215 reviews) | | **Ease of Setup** | 9.3 (5 reviews) | 8.6 (407 reviews) | 8.1 (147 reviews) | | **Ease of Admin** | 9.7 (5 reviews) | 9.0 (315 reviews) | 8.2 (130 reviews) | | **Quality of Support** | 9.4 (6 reviews) | 9.6 (537 reviews) | 8.8 (205 reviews) | | **Has the product been a good partner in doing business?** | Not enough data | 9.4 (315 reviews) | 8.5 (127 reviews) | | **Product Direction (% positive)** | 8.3 (7 reviews) | 9.3 (484 reviews) | 8.2 (199 reviews) | --- ## Pricing ### FeedbackFive #### Entry-Level Pricing Plan: Agency Price: Contact Us Description: Manage multiple stores from one account Key Features: - Dedicated account manager - Unlimited seller accounts [Browse all 3 editions](https://www.g2.com/products/feedbackfive/pricing) #### Free Trial Yes ### Reviews.io #### Entry-Level Pricing Plan: Essentials Price: $29.00 300 Review Invites Per Month Description: Build trust & drive conversions, it's easier than ever to get started. Key Features: - Product & Company Reviews - Photo & Video Reviews - Automated Review Collection [Browse all 4 editions](https://www.g2.com/products/reviews-io/pricing) #### Free Trial Yes ### Yotpo #### Entry-Level Pricing Plan: Free Price: Free Forever Description: Up to 50 monthly orders, Review Request Emails, On-site Widgets, Moderation & Commenting, Social Push & SEO Page, And more. [Browse all 3 editions](https://www.g2.com/products/yotpo/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Review Management | Product | Score | Reviews | |---|---|---| | **FeedbackFive** | N/A | N/A | | **Reviews.io** | 8.5/10 | 248 | | **Yotpo** | 7.6/10 | 72 | #### Collection | Feature | FeedbackFive | Reviews.io | Yotpo | |---|---|---|---| | **Authentification** | Not enough data | 8.3 (126 reviews) | 7.8 (44 reviews) ✓ Verified | | **Review Forms** | Not enough data | 8.8 (225 reviews) ✓ Verified | 8.1 (60 reviews) ✓ Verified | | **Personalization** | Not enough data | 8.6 (221 reviews) ✓ Verified | 7.6 (57 reviews) ✓ Verified | | **Engagement** | Not enough data | 8.6 (212 reviews) ✓ Verified | 7.9 (53 reviews) ✓ Verified | | **Community Q&A** | Not enough data | 8.2 (188 reviews) ✓ Verified | 8.0 (48 reviews) ✓ Verified | #### Agentic AI - Review Management | Feature | FeedbackFive | Reviews.io | Yotpo | |---|---|---|---| | **Adaptive Learning** | Not enough data | 7.6 (14 reviews) | 6.7 (6 reviews) | | **Natural Language Interaction** | Not enough data | 8.0 (14 reviews) | 6.1 (6 reviews) | #### Moderation | Feature | FeedbackFive | Reviews.io | Yotpo | |---|---|---|---| | **Reviewer Validation** | Not enough data | 8.9 (212 reviews) ✓ Verified | 8.2 (61 reviews) ✓ Verified | | **Response Types** | Not enough data | 8.8 (205 reviews) ✓ Verified | 7.9 (55 reviews) ✓ Verified | | **Legal Agreements** | Not enough data | 8.3 (177 reviews) ✓ Verified | 7.7 (43 reviews) ✓ Verified | #### Use Cases | Feature | FeedbackFive | Reviews.io | Yotpo | |---|---|---|---| | **E-commerce** | Not enough data | 9.0 (198 reviews) ✓ Verified | 8.5 (62 reviews) ✓ Verified | | **Retail** | Not enough data | 8.6 (176 reviews) ✓ Verified | 7.7 (43 reviews) ✓ Verified | | **Customer Service** | Not enough data | 9.0 (205 reviews) ✓ Verified | 8.2 (53 reviews) ✓ Verified | #### Administration | Feature | FeedbackFive | Reviews.io | Yotpo | |---|---|---|---| | **Incentives** | Not enough data | 7.6 (164 reviews) ✓ Verified | 7.5 (52 reviews) ✓ Verified | | **Syndication** | Not enough data | 8.0 (102 reviews) | 7.5 (40 reviews) ✓ Verified | | **Insights** | Not enough data | 8.4 (173 reviews) ✓ Verified | 8.0 (51 reviews) ✓ Verified | | **Content** | Not enough data | 8.7 (177 reviews) ✓ Verified | 8.1 (51 reviews) ✓ Verified | | **Sampling** | Not enough data | Feature Not Available | 7.5 (34 reviews) ✓ Verified | #### Display Options | Feature | FeedbackFive | Reviews.io | Yotpo | |---|---|---|---| | **Badges** | Not enough data | 8.5 (172 reviews) ✓ Verified | 7.5 (40 reviews) ✓ Verified | | **Widgets** | Not enough data | 8.9 (198 reviews) ✓ Verified | 7.8 (56 reviews) ✓ Verified | | **Integration & APIs** | Not enough data | 8.8 (193 reviews) ✓ Verified | 7.5 (58 reviews) ✓ Verified | | **Marketing** | Not enough data | 8.5 (174 reviews) ✓ Verified | 7.5 (50 reviews) ✓ Verified | #### Generative AI | Feature | FeedbackFive | Reviews.io | Yotpo | |---|---|---|---| | **AI Text Generation** | Not enough data | 8.0 (102 reviews) | 6.2 (13 reviews) | ### Loyalty Management | Product | Score | Reviews | |---|---|---| | **FeedbackFive** | N/A | N/A | | **Reviews.io** | N/A | N/A | | **Yotpo** | 6.9/10 | 43 | #### Loyalty Experience | Feature | FeedbackFive | Reviews.io | Yotpo | |---|---|---|---| | **Loyalty Engine** | Not enough data | Not enough data | 8.3 (40 reviews) | | **Rewards** | Not enough data | Not enough data | 8.3 (39 reviews) | | **Membership** | Not enough data | Not enough data | 7.3 (30 reviews) | | **Personalization** | Not enough data | Not enough data | 8.0 (33 reviews) | | **Gamification** | Not enough data | Not enough data | 7.0 (22 reviews) | | **Loyalty Cards** | Not enough data | Not enough data | 7.6 (27 reviews) | #### Loyalty Platform | Feature | FeedbackFive | Reviews.io | Yotpo | |---|---|---|---| | **Communication Tools** | Not enough data | Not enough data | 7.8 (31 reviews) | | **Customer Relationship Management (CRM)** | Not enough data | Not enough data | 7.9 (27 reviews) | | **Loyalty Analytics** | Not enough data | Not enough data | 7.8 (32 reviews) | | **Localization** | Not enough data | Not enough data | 7.2 (23 reviews) | | **Integrations** | Not enough data | Not enough data | 7.5 (33 reviews) | #### Agentic AI - Loyalty Management | Feature | FeedbackFive | Reviews.io | Yotpo | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | 4.0 (7 reviews) | | **Cross-system Integration** | Not enough data | Not enough data | 5.2 (7 reviews) | | **Adaptive Learning** | Not enough data | Not enough data | 5.0 (7 reviews) | | **Proactive Assistance** | Not enough data | Not enough data | 4.0 (7 reviews) | ### User-Generated Content | Product | Score | Reviews | |---|---|---| | **FeedbackFive** | N/A | N/A | | **Reviews.io** | N/A | N/A | | **Yotpo** | 7.5/10 | 5 | #### Visual UGC | Feature | FeedbackFive | Reviews.io | Yotpo | |---|---|---|---| | **Campaign Customization** | Not enough data | Not enough data | 7.7 (5 reviews) | | **Widget Customization** | Not enough data | Not enough data | 6.7 (5 reviews) | | **Widget** | Not enough data | Not enough data | 7.7 (5 reviews) | | **Media Library** | Not enough data | Not enough data | 7.0 (5 reviews) | #### Integrations | Feature | FeedbackFive | Reviews.io | Yotpo | |---|---|---|---| | **Social Media** | Not enough data | Not enough data | 7.3 (5 reviews) | | **Content Creation** | Not enough data | Not enough data | 7.7 (5 reviews) | | **Marketing Automation** | Not enough data | Not enough data | 8.0 (5 reviews) | | **Rights Management** | Not enough data | Not enough data | 7.7 (5 reviews) | #### Support | Feature | FeedbackFive | Reviews.io | Yotpo | |---|---|---|---| | **Onboarding** | Not enough data | Not enough data | Not enough data | | **24/7 Client Support** | Not enough data | Not enough data | Not enough data | #### Performance | Feature | FeedbackFive | Reviews.io | Yotpo | |---|---|---|---| | **UGC Analytics** | Not enough data | Not enough data | Not enough data | | **Lazy-Loading** | Not enough data | Not enough data | Not enough data | ### Customer Advocacy | Product | Score | Reviews | |---|---|---| | **FeedbackFive** | N/A | N/A | | **Reviews.io** | N/A | N/A | | **Yotpo** | N/A | N/A | #### Agentic AI - Customer Advocacy | Feature | FeedbackFive | Reviews.io | Yotpo | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | ### Online Reputation Management | Product | Score | Reviews | |---|---|---| | **FeedbackFive** | N/A | N/A | | **Reviews.io** | 8.3/10 | 263 | | **Yotpo** | 8.1/10 | 57 | #### Consumer Intelligence | Feature | FeedbackFive | Reviews.io | Yotpo | |---|---|---|---| | **Customer Feedback** | Not enough data | 9.4 (221 reviews) ✓ Verified | 9.1 (48 reviews) ✓ Verified | | **Competitive Intelligence** | Not enough data | 8.8 (170 reviews) ✓ Verified | Feature Not Available | | **Sentiment Analysis** | Not enough data | 8.8 (179 reviews) ✓ Verified | 8.6 (38 reviews) ✓ Verified | #### Reporting | Feature | FeedbackFive | Reviews.io | Yotpo | |---|---|---|---| | **Revenue Reporting** | Not enough data | 7.9 (151 reviews) | 8.1 (18 reviews) | | **Corporate Reporting** | Not enough data | 8.2 (159 reviews) ✓ Verified | 8.0 (36 reviews) ✓ Verified | | **Dashboard** | Not enough data | 9.1 (205 reviews) ✓ Verified | 8.5 (52 reviews) ✓ Verified | #### Media Monitoring | Feature | FeedbackFive | Reviews.io | Yotpo | |---|---|---|---| | **Social Networks Monitoring** | Not enough data | 7.9 (151 reviews) ✓ Verified | 7.1 (15 reviews) | | **Social Media Management** | Not enough data | 8.0 (149 reviews) ✓ Verified | 7.9 (34 reviews) ✓ Verified | | **Digital Media Monitoring** | Not enough data | 8.1 (152 reviews) ✓ Verified | 8.2 (28 reviews) | #### In-House Management | Feature | FeedbackFive | Reviews.io | Yotpo | |---|---|---|---| | **Employee Performance** | Not enough data | Feature Not Available | Feature Not Available | | **Team Workflow** | Not enough data | Feature Not Available | 7.7 (15 reviews) | #### Generative AI | Feature | FeedbackFive | Reviews.io | Yotpo | |---|---|---|---| | **AI Text Generation** | Not enough data | 7.9 (76 reviews) | Not enough data | #### Agentic AI - Online Reputation Management | Feature | FeedbackFive | Reviews.io | Yotpo | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | 7.8 (26 reviews) | Not enough data | | **Multi-step Planning** | Not enough data | 8.3 (25 reviews) | Not enough data | | **Cross-system Integration** | Not enough data | 8.5 (33 reviews) | Not enough data | | **Adaptive Learning** | Not enough data | 8.2 (25 reviews) | Not enough data | | **Proactive Assistance** | Not enough data | 8.3 (25 reviews) | Not enough data | | **Decision Making** | Not enough data | 8.3 (25 reviews) | Not enough data | ### Brand Advocacy | Product | Score | Reviews | |---|---|---| | **FeedbackFive** | N/A | N/A | | **Reviews.io** | N/A | N/A | | **Yotpo** | N/A | N/A | #### Discovery | Feature | FeedbackFive | Reviews.io | Yotpo | |---|---|---|---| | **Referral Program** | Not enough data | Not enough data | Not enough data | | **Incentives** | Not enough data | Not enough data | Not enough data | | **3rd-Party Trends** | Not enough data | Not enough data | Not enough data | #### Insight | Feature | FeedbackFive | Reviews.io | Yotpo | |---|---|---|---| | **Monitoring** | Not enough data | Not enough data | Not enough data | | **Adoption Insight** | Not enough data | Not enough data | Not enough data | | **Engagement Analysis** | Not enough data | Not enough data | Not enough data | #### Mobile | Feature | FeedbackFive | Reviews.io | Yotpo | |---|---|---|---| | **Mobile Optimization** | Not enough data | Not enough data | Not enough data | #### Platform | Feature | FeedbackFive | Reviews.io | Yotpo | |---|---|---|---| | **Multichannel Sharing** | Not enough data | Not enough data | Not enough data | | **Forum** | Not enough data | Not enough data | Not enough data | | **Integration** | Not enough data | Not enough data | Not enough data | | **Content Distribution** | Not enough data | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Review Management Software](https://www.g2.com/categories/review-management-software) **Unique to Reviews.io (1):** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management) **Unique to Yotpo (4):** [Customer Advocacy Software](https://www.g2.com/categories/customer-advocacy), [User-Generated Content Platforms](https://www.g2.com/categories/user-generated-content-platforms), [Loyalty Management Software](https://www.g2.com/categories/loyalty-management), [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management) --- ## Reviewer Demographics ### By Company Size | Segment | FeedbackFive | Reviews.io | Yotpo | |---|---|---|---| | **Small-Business** | 77.8% | 84.9% | 74.5% | | **Mid-Market** | 22.2% | 14.3% | 23.5% | | **Enterprise** | 0% | 0.8% | 2.0% | ### By Industry #### FeedbackFive - **Retail:** 44.4% - **Marketing and Advertising:** 22.2% - **Sporting Goods:** 11.1% - **Printing:** 11.1% - **Health, Wellness and Fitness:** 11.1% #### Reviews.io - **Retail:** 25.8% - **Apparel & Fashion:** 8.4% - **Consumer Goods:** 5.7% - **Health, Wellness and Fitness:** 5.6% - **Marketing and Advertising:** 4.0% - **Food & Beverages:** 3.0% - **Cosmetics:** 2.9% - **Automotive:** 2.5% - **Information Technology and Services:** 2.2% - **Sporting Goods:** 2.1% - **Other:** 37.7% #### Yotpo - **Retail:** 20.4% - **Apparel & Fashion:** 12.4% - **Consumer Goods:** 12.0% - **Health, Wellness and Fitness:** 7.2% - **Food & Beverages:** 5.6% - **Cosmetics:** 4.8% - **Consumer Electronics:** 4.8% - **Internet:** 2.8% - **Luxury Goods & Jewelry:** 2.8% - **Automotive:** 2.4% - **Other:** 24.8% --- ## Alternatives ### Alternatives to FeedbackFive - [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1207 reviews) - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews) - [Reputation](https://www.g2.com/products/reputation/reviews) — 4.6/5 stars (2469 reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) — 4.6/5 stars (1350 reviews) - [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews) — 4.4/5 stars (382 reviews) - [Experience.com](https://www.g2.com/products/experience-com/reviews) — 4.7/5 stars (373 reviews) - [Okendo](https://www.g2.com/products/okendo/reviews) — 4.6/5 stars (358 reviews) - [GoReminders](https://www.g2.com/products/goreminders/reviews) — 4.8/5 stars (290 reviews) - [Trustpilot](https://www.g2.com/products/trustpilot/reviews) — 3.4/5 stars (256 reviews) - [Shopper Approved](https://www.g2.com/products/shopper-approved/reviews) — 4.7/5 stars (235 reviews) ### Alternatives to Reviews.io - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews) - [Trustpilot](https://www.g2.com/products/trustpilot/reviews) — 3.4/5 stars (256 reviews) - [Shopper Approved](https://www.g2.com/products/shopper-approved/reviews) — 4.7/5 stars (235 reviews) - [Okendo](https://www.g2.com/products/okendo/reviews) — 4.6/5 stars (358 reviews) - [Feefo](https://www.g2.com/products/feefo/reviews) — 4.6/5 stars (130 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4055 reviews) - [PowerReviews](https://www.g2.com/products/powerreviews/reviews) — 4.4/5 stars (196 reviews) - [Podium](https://www.g2.com/products/podium/reviews) — 4.6/5 stars (2095 reviews) - [Reputation](https://www.g2.com/products/reputation/reviews) — 4.6/5 stars (2469 reviews) - [Loox](https://www.g2.com/products/loox/reviews) — 4.9/5 stars (30 reviews) ### Alternatives to Yotpo - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4055 reviews) - [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews) — 4.6/5 stars (585 reviews) - [Smile.io](https://www.g2.com/products/smile-io/reviews) — 4.6/5 stars (435 reviews) - [Okendo](https://www.g2.com/products/okendo/reviews) — 4.6/5 stars (358 reviews) - [Trustpilot](https://www.g2.com/products/trustpilot/reviews) — 3.4/5 stars (256 reviews) - [Shopper Approved](https://www.g2.com/products/shopper-approved/reviews) — 4.7/5 stars (235 reviews) - [PowerReviews](https://www.g2.com/products/powerreviews/reviews) — 4.4/5 stars (196 reviews) - [Feefo](https://www.g2.com/products/feefo/reviews) — 4.6/5 stars (130 reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) — 4.6/5 stars (1350 reviews) --- ## Top Discussions ### FeedbackFive No discussions available for this product. ### Reviews.io No discussions available for this product. ### Yotpo - Title: [What is Yotpo used for?](https://www.g2.com/discussions/what-is-yotpo-used-for) — 1 comment > **Top comment:** "Yotpo is a customer engagement and retention platform that helps e-commerce brands build trust, increase conversions, and grow customer lifetime value. It..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/feedbackfive-vs-reviews-io-vs-yotpo)