# FeedbackFive, PowerReviews vs Reviews.io Comparison

| | FeedbackFive | PowerReviews | Reviews.io | 
|---|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.4 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 10 | 196 | 642 | 
| **Largest Market Segment** | Small-Business (77.8% of reviews) | Mid-Market (42.9% of reviews) | Small-Business (84.8% of reviews) | 
| **Entry Level Price** | Contact Us | Custom Monthly | $29.00 300 Review Invites Per Month | 

---
## Top Pros & Cons

### FeedbackFive

**Not enough data**

### PowerReviews

Pros:
- Ease of Use (8 reviews)
- Reviews (5 reviews)

Cons:
- Expensive (4 reviews)
- Missing Features (4 reviews)

### Reviews.io

Pros:
- Customer Support (91 reviews)
- Helpful (53 reviews)

Cons:
- Expensive (11 reviews)
- Poor Customer Support (8 reviews)

---
## Ratings Comparison
| Rating | FeedbackFive | PowerReviews | Reviews.io | 
|---|---|---|---|
  | **Meets Requirements** | 9.3 (7 reviews) | 8.6 (151 reviews) | 9.2 (532 reviews) | 
  | **Ease of Use** | 9.5 (7 reviews) | 8.3 (151 reviews) | 8.9 (538 reviews) | 
  | **Ease of Setup** | 9.3 (5 reviews) | 8.1 (90 reviews) | 8.6 (406 reviews) | 
  | **Ease of Admin** | 9.7 (5 reviews) | 8.5 (95 reviews) | 9.0 (315 reviews) | 
  | **Quality of Support** | 9.4 (6 reviews) | 9.0 (151 reviews) | 9.6 (536 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 9.0 (95 reviews) | 9.4 (315 reviews) | 
  | **Product Direction (% positive)** | 8.3 (7 reviews) | 8.7 (140 reviews) | 9.3 (483 reviews) | 

---
## Pricing

### FeedbackFive

#### Entry-Level Pricing

Plan: Agency

Price: Contact Us

Description: Manage multiple stores from one account

Key Features:
- Dedicated account manager
- Unlimited seller accounts

[Browse all 3 editions](https://www.g2.com/products/feedbackfive/pricing)

#### Free Trial

Yes

### PowerReviews

#### Entry-Level Pricing

Plan: All Plans

Price: Custom Monthly

Description: Comprehensive plans catered to the needs of businesses of all sizes.


[Learn more about PowerReviews](https://www.g2.com/products/powerreviews/reviews)

#### Free Trial

No

### Reviews.io

#### Entry-Level Pricing

Plan: Essentials 

Price: $29.00 300 Review Invites Per Month

Description: Build trust & drive conversions, it's easier than ever to get started.

Key Features:
- Product & Company Reviews 
- Photo & Video Reviews 
- Automated Review Collection 

[Browse all 4 editions](https://www.g2.com/products/reviews-io/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Review Management

| Product | Score | Reviews |
|---|---|---|
| **FeedbackFive** | N/A | N/A |
| **PowerReviews** | 8.5/10 | 45 |
| **Reviews.io** | 8.5/10 | 248 |

#### Collection

| Feature | FeedbackFive | PowerReviews | Reviews.io | 
|---|---|---|---|
| **Authentification** | Not enough data | 8.4 (32 reviews) ✓ Verified | 8.3 (126 reviews) | 
| **Review Forms** | Not enough data | 8.6 (38 reviews) ✓ Verified | 8.8 (225 reviews) ✓ Verified | 
| **Personalization** | Not enough data | 8.2 (33 reviews) ✓ Verified | 8.6 (221 reviews) ✓ Verified | 
| **Engagement** | Not enough data | 8.7 (39 reviews) ✓ Verified | 8.6 (212 reviews) ✓ Verified | 
| **Community Q&A** | Not enough data | 8.4 (34 reviews) ✓ Verified | 8.2 (188 reviews) ✓ Verified | 

#### Agentic AI - Review Management

| Feature | FeedbackFive | PowerReviews | Reviews.io | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 7.6 (14 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.0 (14 reviews) | 

#### Moderation

| Feature | FeedbackFive | PowerReviews | Reviews.io | 
|---|---|---|---|
| **Reviewer Validation** | Not enough data | 8.8 (39 reviews) ✓ Verified | 8.9 (212 reviews) ✓ Verified | 
| **Response Types** | Not enough data | 8.6 (39 reviews) ✓ Verified | 8.8 (205 reviews) ✓ Verified | 
| **Legal Agreements** | Not enough data | 8.5 (35 reviews) ✓ Verified | 8.3 (177 reviews) ✓ Verified | 

#### Use Cases

| Feature | FeedbackFive | PowerReviews | Reviews.io | 
|---|---|---|---|
| **E-commerce** | Not enough data | 8.8 (38 reviews) ✓ Verified | 9.0 (198 reviews) ✓ Verified | 
| **Retail** | Not enough data | 8.6 (33 reviews) ✓ Verified | 8.6 (176 reviews) ✓ Verified | 
| **Customer Service** | Not enough data | 8.5 (34 reviews) ✓ Verified | 9.0 (205 reviews) ✓ Verified | 

#### Administration

| Feature | FeedbackFive | PowerReviews | Reviews.io | 
|---|---|---|---|
| **Incentives** | Not enough data | 7.7 (27 reviews) ✓ Verified | 7.6 (164 reviews) ✓ Verified | 
| **Syndication** | Not enough data | 8.3 (31 reviews) ✓ Verified | 8.0 (102 reviews) | 
| **Insights** | Not enough data | 8.4 (37 reviews) ✓ Verified | 8.4 (173 reviews) ✓ Verified | 
| **Content** | Not enough data | 8.8 (37 reviews) ✓ Verified | 8.7 (177 reviews) ✓ Verified | 
| **Sampling** | Not enough data | 8.1 (25 reviews) ✓ Verified | Feature Not Available | 

#### Display Options

| Feature | FeedbackFive | PowerReviews | Reviews.io | 
|---|---|---|---|
| **Badges** | Not enough data | 8.4 (32 reviews) ✓ Verified | 8.5 (172 reviews) ✓ Verified | 
| **Widgets** | Not enough data | 8.7 (31 reviews) ✓ Verified | 8.9 (198 reviews) ✓ Verified | 
| **Integration & APIs** | Not enough data | 8.2 (35 reviews) ✓ Verified | 8.8 (193 reviews) ✓ Verified | 
| **Marketing** | Not enough data | Feature Not Available | 8.5 (174 reviews) ✓ Verified | 

#### Generative AI

| Feature | FeedbackFive | PowerReviews | Reviews.io | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 8.0 (102 reviews) | 

### User-Generated Content

| Product | Score | Reviews |
|---|---|---|
| **FeedbackFive** | N/A | N/A |
| **PowerReviews** | 7.2/10 | 7 |
| **Reviews.io** | N/A | N/A |

#### Visual UGC

| Feature | FeedbackFive | PowerReviews | Reviews.io | 
|---|---|---|---|
| **Campaign Customization** | Not enough data | 7.2 (6 reviews) | Not enough data | 
| **Widget Customization** | Not enough data | 7.2 (6 reviews) | Not enough data | 
| **Widget** | Not enough data | 7.2 (6 reviews) | Not enough data | 
| **Media Library** | Not enough data | 6.9 (6 reviews) | Not enough data | 

#### Integrations

| Feature | FeedbackFive | PowerReviews | Reviews.io | 
|---|---|---|---|
| **Social Media** | Not enough data | 7.2 (6 reviews) | Not enough data | 
| **Content Creation** | Not enough data | 7.2 (6 reviews) | Not enough data | 
| **Marketing Automation** | Not enough data | 6.9 (6 reviews) | Not enough data | 
| **Rights Management** | Not enough data | 7.2 (6 reviews) | Not enough data | 

#### Support

| Feature | FeedbackFive | PowerReviews | Reviews.io | 
|---|---|---|---|
| **Onboarding** | Not enough data | 7.8 (6 reviews) | Not enough data | 
| **24/7 Client Support** | Not enough data | 6.4 (6 reviews) | Not enough data | 

#### Performance

| Feature | FeedbackFive | PowerReviews | Reviews.io | 
|---|---|---|---|
| **UGC Analytics** | Not enough data | 7.5 (6 reviews) | Not enough data | 
| **Lazy-Loading** | Not enough data | 7.5 (6 reviews) | Not enough data | 

### Digital Product Sampling

| Product | Score | Reviews |
|---|---|---|
| **FeedbackFive** | N/A | N/A |
| **PowerReviews** | N/A | N/A |
| **Reviews.io** | N/A | N/A |

#### Reporting & Analytics - Digital Product Sampling

| Feature | FeedbackFive | PowerReviews | Reviews.io | 
|---|---|---|---|
| **Enables businesses to segment and target customers based on demographics, behavior, and location.** | Not enough data | Not enough data | Not enough data | 
| **Provides dashboards to track marketing campaign insights and product performance metrics.** | Not enough data | Not enough data | Not enough data | 
| **Delivers detailed reports and insights on sample distribution and consumer engagement.** | Not enough data | Not enough data | Not enough data | 
| **Evaluates how sample recipients convert into paying customers.** | Not enough data | Not enough data | Not enough data | 
| **Measures the return on investment of sampling campaigns through detailed analytics.** | Not enough data | Not enough data | Not enough data | 

#### Feedback - Digital Product Sampling

| Feature | FeedbackFive | PowerReviews | Reviews.io | 
|---|---|---|---|
| **Facilitates the collection of consumer reviews, ratings, testimonials, and feedback for sampled products.** | Not enough data | Not enough data | Not enough data | 
| **Provides tools to manage and showcase user-generated content for marketing purposes.** | Not enough data | Not enough data | Not enough data | 

#### AI - Digital Product Sampling

| Feature | FeedbackFive | PowerReviews | Reviews.io | 
|---|---|---|---|
| **Utilizes AI algorithms to identify and segment the most relevant audience based on behavior and preferences.** | Not enough data | Not enough data | Not enough data | 
| **Personalizes sampling campaigns based on user behavior and historical data using AI.** | Not enough data | Not enough data | Not enough data | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **FeedbackFive** | N/A | N/A |
| **PowerReviews** | N/A | N/A |
| **Reviews.io** | 8.3/10 | 262 |

#### Consumer Intelligence

| Feature | FeedbackFive | PowerReviews | Reviews.io | 
|---|---|---|---|
| **Customer Feedback** | Not enough data | Not enough data | 9.4 (220 reviews) ✓ Verified | 
| **Competitive Intelligence** | Not enough data | Not enough data | 8.8 (170 reviews) ✓ Verified | 
| **Sentiment Analysis** | Not enough data | Not enough data | 8.8 (179 reviews) ✓ Verified | 

#### Reporting

| Feature | FeedbackFive | PowerReviews | Reviews.io | 
|---|---|---|---|
| **Revenue Reporting** | Not enough data | Not enough data | 7.9 (151 reviews) | 
| **Corporate Reporting** | Not enough data | Not enough data | 8.2 (159 reviews) ✓ Verified | 
| **Dashboard** | Not enough data | Not enough data | 9.1 (205 reviews) ✓ Verified | 

#### Media Monitoring

| Feature | FeedbackFive | PowerReviews | Reviews.io | 
|---|---|---|---|
| **Social Networks Monitoring** | Not enough data | Not enough data | 7.9 (151 reviews) ✓ Verified | 
| **Social Media Management** | Not enough data | Not enough data | 8.0 (149 reviews) ✓ Verified | 
| **Digital Media Monitoring** | Not enough data | Not enough data | 8.1 (152 reviews) ✓ Verified | 

#### In-House Management

| Feature | FeedbackFive | PowerReviews | Reviews.io | 
|---|---|---|---|
| **Employee Performance** | Not enough data | Not enough data | Feature Not Available | 
| **Team Workflow** | Not enough data | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | FeedbackFive | PowerReviews | Reviews.io | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 7.9 (76 reviews) | 

#### Agentic AI - Online Reputation Management

| Feature | FeedbackFive | PowerReviews | Reviews.io | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.8 (26 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.3 (25 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.5 (33 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.2 (25 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.3 (25 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.3 (25 reviews) | 

---
## Categories
**Shared Categories (1):** [Review Management Software](https://www.g2.com/categories/review-management-software)


**Unique to PowerReviews (2):** [User-Generated Content Platforms](https://www.g2.com/categories/user-generated-content-platforms), [Digital Product Sampling Software](https://www.g2.com/categories/digital-product-sampling)

**Unique to Reviews.io (1):** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management)


---
## Reviewer Demographics

### By Company Size

| Segment | FeedbackFive | PowerReviews | Reviews.io | 
|---|---|---|---|
| **Small-Business** | 77.8% | 17.9% | 84.8% | 
| **Mid-Market** | 22.2% | 42.9% | 14.4% | 
| **Enterprise** | 0% | 39.3% | 0.8% | 

### By Industry

#### FeedbackFive

- **Retail:** 44.4%
- **Marketing and Advertising:** 22.2%
- **Sporting Goods:** 11.1%
- **Printing:** 11.1%
- **Health, Wellness and Fitness:** 11.1%

#### PowerReviews

- **Retail:** 31.6%
- **Consumer Goods:** 14.8%
- **Apparel & Fashion:** 6.1%
- **Food & Beverages:** 5.6%
- **Cosmetics:** 4.1%
- **Sporting Goods:** 3.6%
- **Automotive:** 3.1%
- **Health, Wellness and Fitness:** 3.1%
- **Marketing and Advertising:** 3.1%
- **Building Materials:** 2.6%
- **Other:** 22.4%

#### Reviews.io

- **Retail:** 25.8%
- **Apparel & Fashion:** 8.5%
- **Consumer Goods:** 5.7%
- **Health, Wellness and Fitness:** 5.6%
- **Marketing and Advertising:** 3.8%
- **Food & Beverages:** 3.0%
- **Cosmetics:** 2.9%
- **Automotive:** 2.6%
- **Information Technology and Services:** 2.2%
- **Sporting Goods:** 2.1%
- **Other:** 37.8%

---
## Alternatives

### Alternatives to FeedbackFive

- [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1207 reviews)
- [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews)
- [Reputation](https://www.g2.com/products/reputation/reviews) — 4.6/5 stars (2469 reviews)
- [Klaviyo](https://www.g2.com/products/klaviyo/reviews) — 4.6/5 stars (1348 reviews)
- [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews) — 4.4/5 stars (381 reviews)
- [Experience.com](https://www.g2.com/products/experience-com/reviews) — 4.7/5 stars (373 reviews)
- [Okendo](https://www.g2.com/products/okendo/reviews) — 4.6/5 stars (357 reviews)
- [Yotpo](https://www.g2.com/products/yotpo/reviews) — 4.3/5 stars (265 reviews)
- [GoReminders](https://www.g2.com/products/goreminders/reviews) — 4.8/5 stars (290 reviews)
- [Trustpilot](https://www.g2.com/products/trustpilot/reviews) — 3.4/5 stars (256 reviews)

### Alternatives to PowerReviews

- [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews)
- [Yotpo](https://www.g2.com/products/yotpo/reviews) — 4.3/5 stars (265 reviews)
- [Trustpilot](https://www.g2.com/products/trustpilot/reviews) — 3.4/5 stars (256 reviews)
- [Feefo](https://www.g2.com/products/feefo/reviews) — 4.6/5 stars (130 reviews)
- [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1207 reviews)
- [Reputation](https://www.g2.com/products/reputation/reviews) — 4.6/5 stars (2469 reviews)
- [Okendo](https://www.g2.com/products/okendo/reviews) — 4.6/5 stars (357 reviews)
- [PhotoShelter for Brands](https://www.g2.com/products/photoshelter-for-brands/reviews) — 4.3/5 stars (1093 reviews)
- [Dash Social](https://www.g2.com/products/dash-social/reviews) — 4.7/5 stars (376 reviews)
- [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews) — 4.4/5 stars (381 reviews)

### Alternatives to Reviews.io

- [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews)
- [Yotpo](https://www.g2.com/products/yotpo/reviews) — 4.3/5 stars (265 reviews)
- [Trustpilot](https://www.g2.com/products/trustpilot/reviews) — 3.4/5 stars (256 reviews)
- [Shopper Approved](https://www.g2.com/products/shopper-approved/reviews) — 4.7/5 stars (233 reviews)
- [Okendo](https://www.g2.com/products/okendo/reviews) — 4.6/5 stars (357 reviews)
- [Feefo](https://www.g2.com/products/feefo/reviews) — 4.6/5 stars (130 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4052 reviews)
- [Podium](https://www.g2.com/products/podium/reviews) — 4.6/5 stars (2095 reviews)
- [Reputation](https://www.g2.com/products/reputation/reviews) — 4.6/5 stars (2469 reviews)
- [Loox](https://www.g2.com/products/loox/reviews) — 4.9/5 stars (30 reviews)

---
## Top Discussions

### FeedbackFive

No discussions available for this product.

### PowerReviews

- Title: [How do you deal with management that instructs you to suppress negative reviews?](https://www.g2.com/discussions/36585-how-do-you-deal-with-management-that-instructs-you-to-suppress-negative-reviews) — 2 comments
  > **Top comment:** "Hi Ann! Apologies for the delayed response. We've got a solid blog that has some tips on how to handle these discussions internally. The short answer..."
- Title: [How do we integrate other media rich platforms like IG into the PR environment?](https://www.g2.com/discussions/how-do-we-integrate-other-media-rich-platforms-like-ig-into-the-pr-environment) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hi! We can pull content from Instagram into the PR environment and display it alongside other user-generated images and videos (from reviews) or display it..."
- Title: [How can PowerReviews be trusted by consumers when companies can unpublish unfavorable reviews?](https://www.g2.com/discussions/34711-how-can-powerreviews-be-trusted-by-consumers-when-companies-can-unpublish-unfavorable-reviews) — 1 comment, 2 upvotes
  > **Top comment:** "Great question! That's actually a common misconception. Authenticity and transparency are at the center of our work, so our industry-leading moderation..."

### Reviews.io

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/feedbackfive-vs-powerreviews-vs-reviews-io)