Users report that FeedbackFive excels in its ease of use, with a score of 9.5, making it a favorite among small businesses looking for straightforward review management. In contrast, Loox, while still user-friendly, has a slightly lower score of 9.2, indicating that some users find it a bit more complex to navigate.
Reviewers mention that FeedbackFive offers robust support with a quality rating of 9.4, which is particularly beneficial for businesses needing assistance. However, Loox's support quality is rated at 9.0, leading some users to feel that they could benefit from more responsive customer service.
G2 users highlight that FeedbackFive's entry-level price starts at $24.00, which some find a bit steep compared to Loox's more accessible starting price of $9.99. This price difference makes Loox an attractive option for startups and small businesses on a tight budget.
Users on G2 report that FeedbackFive has a strong focus on email review requests, which many find effective for generating customer feedback. In contrast, Loox is praised for its visually appealing photo reviews, which enhance social proof and engagement on e-commerce sites.
Reviewers mention that FeedbackFive's campaign customization features are highly rated, allowing businesses to tailor their review requests effectively. Loox, while offering customization, is noted for its limitations in this area, which some users feel could be improved.
Users say that FeedbackFive has a solid reputation for its analytics and reporting capabilities, scoring 9.3 in this area, which helps businesses track their review performance. Loox, while offering analytics, does not match this level of detail, leading some users to seek additional tools for comprehensive insights.
loox helps with providing various genuine reviews of the people who have already used the product and helps us in making decisions.Read more
How Can I Use Loox To Post My Facebook/ Instagram Ad (Photo Ad / Video Ad)
1 Comment
DF
Hey Trevor,
For displaying photo reviews on Facebook or Instagram ads, I recommend using our Integration with Admonks, which allows you to launch powerful...Read more
Can Loox really post onto Facebook? I mean without conditions like I first need 2000 likes on Facebook... I would like that feature.
1 Comment
DF
Hey Wes,
Posting a review to your Facebook business page is available regardless of the number of likes your page has. The 2,000 limitation applies only...Read more
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