Introducing G2.ai, the future of software buying.Try now
Compare Feedback Lite and SurveyMonkey 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Assembly
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Alchemer Survey
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Paperform
Visit Website
At a Glance
Market Segments
Small-Business (38.7% of reviews)
Small-Business (36.4% of reviews)
Entry-Level Pricing
$17/month
Contact Us
Feedback Lite
Star Rating
(35)4.2 out of 5
Market Segments
Small-Business (38.7% of reviews)
Pros & Cons
Entry-Level Pricing
$17/month
Browse all 2 pricing plansSurveyMonkey
Star Rating
(23,311)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Feedback Lite. Users appreciate its user-friendly interface and the ability to create surveys quickly, with one reviewer noting they could generate a professionally structured survey in under a minute.
- According to verified reviews, SurveyMonkey's extensive library of over 500 expert-written templates is a standout feature, making it easier for users to design scientifically sound surveys. In contrast, while Feedback Lite is praised for its simplicity, it lacks the same depth of resources, which may limit users looking for more advanced survey options.
- Users say that SurveyMonkey's implementation process is notably quick and intuitive, with many highlighting the ease of onboarding. One user mentioned they completed a global survey in just a few days, showcasing the platform's efficiency. Feedback Lite, while easy to set up, may not offer the same level of comprehensive support for larger or more complex surveys.
- Reviewers mention that SurveyMonkey provides robust reporting and analytics features, which are essential for users needing to analyze survey data effectively. Feedback Lite, on the other hand, is recognized for its ease of use but may not deliver the same depth in analytics, which could be a drawback for users requiring detailed insights.
- G2 reviewers highlight that SurveyMonkey's quality of support is generally higher, with users rating it positively for responsiveness and helpfulness. Feedback Lite's support is adequate but does not match the level of assistance that SurveyMonkey users report, which can be crucial for those needing timely help.
- According to recent feedback, while both platforms cater well to small businesses, SurveyMonkey's larger market presence and extensive user base provide a sense of reliability and community support that Feedback Lite may lack. Users appreciate the active engagement and resources available for SurveyMonkey, enhancing their overall experience.
Pricing
Entry-Level Pricing
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
Feedback Lite
No trial information availableSurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.3
27
9.0
20,485
Ease of Use
8.8
27
9.2
20,597
Ease of Setup
Not enough data
9.0
7,935
Ease of Admin
Not enough data
8.9
7,592
Quality of Support
8.3
27
8.6
14,526
Has the product been a good partner in doing business?
Not enough data
8.8
6,641
Product Direction (% positive)
9.5
25
7.7
20,047
Features by Category
Feedback Management
Not enough data
7.7
148
Not enough data
8.1
145
Not enough data
8.1
145
Feedback Analysis
Not enough data
8.2
143
Not enough data
7.9
142
Not enough data
7.6
138
Feedback Sources
Not enough data
8.1
144
Not enough data
9.0
147
Not enough data
7.8
139
Not enough data
7.7
138
Generative AI
Not enough data
7.3
131
Not enough data
7.6
84
Survey Management
9.3
9
9.0
1393
9.6
9
8.9
1404
9.4
9
8.6
1326
9.3
9
8.8
1366
Survey Customization
9.4
9
8.5
1148
9.2
8
8.2
1181
9.6
9
8.1
1072
9.3
9
8.1
898
Survey Insights
9.4
9
8.6
1318
9.3
9
8.0
927
9.6
8
8.5
1241
9.4
9
8.4
1130
Agentic AI - Survey
Not enough data
7.6
145
Not enough data
7.7
144
Not enough data
8.0
148
Customization
Not enough data
8.6
207
Not enough data
8.3
191
Not enough data
8.7
211
Not enough data
8.6
221
Additional Functionality
Not enough data
8.3
173
Not enough data
7.6
151
Not enough data
8.3
195
Not enough data
7.8
150
Not enough data
8.6
202
Categories
Categories
Shared Categories
Feedback Lite and SurveyMonkey are categorized as Survey
Unique Categories
Feedback Lite has no unique categories
SurveyMonkey is categorized as Online Form Builder and Feedback Analytics
Reviews
Reviewers' Company Size
Feedback Lite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospitality
12.9%
Information Technology and Services
9.7%
Consumer Services
9.7%
Computer Software
6.5%
Writing and Editing
3.2%
Other
58.1%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Alternatives
Discussions
now what i do?
1 Comment
TA
This is very helpful website that way I can use .Read more
Is there a limit on number of questions which can be added to a specific form page?
1 Comment
SC
Feedback Lite has no more discussions with answers
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
