Compare Feedback Lite and SurveyMonkey 
Featured Products
At a Glance
Market Segments
Mid-Market (42.4% of reviews)
Small-Business (36.4% of reviews)
Entry-Level Pricing
$17/month
Contact Us
Feedback Lite
Star Rating
(39)4.2 out of 5
Market Segments
Mid-Market (42.4% of reviews)
Pros & Cons
Entry-Level Pricing
$17/month
Browse all 2 pricing plansSurveyMonkey
Star Rating
(23,419)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in overall user satisfaction, with many praising its intuitive interface and the ease of creating, updating, and analyzing surveys. Users appreciate the variety of templates and question types available, which enhance the survey creation process.
- Users say Feedback Lite stands out for its user-friendly design and quick setup, allowing users to start collecting feedback without technical hurdles. Reviewers highlight its flexibility and the abundance of templates, making it a solid choice for those needing a straightforward survey tool.
- According to verified reviews, SurveyMonkey's robust support and resources contribute to a smoother user experience, with many users noting the effectiveness of its data collection process and various distribution methods, such as email and codes.
- Reviewers mention that while Feedback Lite offers a good range of features, it may not match the comprehensive capabilities of SurveyMonkey, particularly in advanced analytics and reporting. However, users appreciate its simplicity and effectiveness for quick feedback collection.
- G2 reviewers highlight that SurveyMonkey's higher G2 Score reflects its strong market presence and user satisfaction, with a significant number of recent reviews indicating consistent performance and reliability in meeting user needs.
- Users note that while Feedback Lite has a solid rating for customer support, SurveyMonkey's overall support quality is perceived as superior, with users feeling more confident in the assistance available for troubleshooting and guidance.
Pricing
Entry-Level Pricing
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
Feedback Lite
No trial information availableSurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.4
30
9.0
20,569
Ease of Use
8.9
30
9.2
20,687
Ease of Setup
8.9
6
9.0
8,022
Ease of Admin
Not enough data
8.9
7,613
Quality of Support
8.4
30
8.6
14,596
Has the product been a good partner in doing business?
Not enough data
8.8
6,662
Product Direction (% positive)
9.2
28
7.7
20,131
Features by Category
Feedback Management
Not enough data
7.7
148
Not enough data
8.1
145
Not enough data
8.1
153
Feedback Analysis
Not enough data
8.1
145
Not enough data
7.9
145
Not enough data
7.6
138
Feedback Sources
Not enough data
8.1
147
Not enough data
9.0
160
Not enough data
7.8
139
Not enough data
7.7
137
Generative AI
Not enough data
7.4
131
Not enough data
7.6
83
Survey Management
9.2
10
9.0
1442
9.5
10
8.9
1427
9.2
10
8.6
1354
9.0
10
8.8
1398
Survey Customization
9.3
10
8.5
1160
9.2
8
8.2
1198
9.6
9
8.1
1076
9.3
9
8.1
907
Survey Insights
9.4
9
8.6
1367
9.3
9
8.0
937
9.4
9
8.5
1259
9.0
10
8.4
1136
Agentic AI - Survey
Not enough data
7.6
148
Not enough data
7.7
148
Not enough data
8.0
151
Customization
Not enough data
8.6
210
Not enough data
8.3
195
Not enough data
8.7
215
Not enough data
8.6
228
Additional Functionality
Not enough data
8.3
174
Not enough data
7.6
152
Not enough data
8.3
196
Not enough data
7.8
151
Not enough data
8.5
204
Categories
Categories
Shared Categories
Feedback Lite and SurveyMonkey are categorized as Survey
Unique Categories
Feedback Lite has no unique categories
SurveyMonkey is categorized as Online Form Builder and Feedback Analytics
Reviews
Reviewers' Company Size
Feedback Lite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospitality
12.1%
Computer Software
9.1%
Consumer Services
9.1%
Information Technology and Services
9.1%
Accounting
3.0%
Other
57.6%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Alternatives
Discussions
now what i do?
1 Comment
TA
This is very helpful website that way I can use .Read more
Is there a limit on number of questions which can be added to a specific form page?
1 Comment
SC
What is Feedback Lite used for?
1 Comment
SI
Feedback Lite is a versatile feedback management tool primarily used by website owners to capture real-time customer insights through customizable widgets...Read more
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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