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Compare FedEx Ship Manager and ShipHero 
Featured Products
At a Glance
Market Segments
Small-Business (63.5% of reviews)
Small-Business (84.5% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Month
FedEx Ship Manager
Star Rating
(88)4.5 out of 5
Market Segments
Small-Business (63.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about FedEx Ship ManagerShipHero
Star Rating
(188)4.4 out of 5
Market Segments
Small-Business (84.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ShipHero excels in scalability, making it a great choice for businesses of various sizes. Users appreciate its ability to manage complex warehouse operations, stating it has become indispensable for their inventory management needs.
- Users say that FedEx Ship Manager offers a streamlined shipping experience with smart tools that help control costs. Reviewers highlight the convenience of managing everything from a single platform, which aids in tracking shipping expenses effectively.
- According to verified reviews, ShipHero has a higher overall satisfaction score, indicating that users feel more positively about their experience with the software. Many find it to be a robust operating system that simplifies their logistics processes.
- Reviewers mention that while FedEx Ship Manager has a slightly higher star rating, it has significantly fewer recent reviews, which may suggest less current user engagement compared to ShipHero's active user base.
- Users highlight that ShipHero's ease of use is a strong point, with many noting that it effectively manages inventory for multiple clients. However, some users find the initial learning curve challenging, indicating that the setup process could be improved.
- G2 reviewers note that FedEx Ship Manager provides excellent reporting features, allowing users to see surcharges and in-transit times clearly. This transparency helps businesses manage their shipping strategies more effectively, although some users express frustration with delays in package deliveries.
Pricing
Entry-Level Pricing
FedEx Ship Manager
No pricing availableShipHero
Standard Plan - Warehouse Management Software for Scaling Brands
Contact Us
Per Month
We give you the tools to quickly master your eCommerce operations with a cloud-based software solution trusted by eCommerce and retail brands of all shapes and sizes. Comprehensive features for Inventory, Orders, Pick Pack & Ship and Returns, designed and built for eCommerce brands.
- eCommerce Channel Syncing
- Inventory Location & Management
- Manage Multiple Warehouses
Free Trial
FedEx Ship Manager
No trial information availableShipHero
No trial information availableRatings
Meets Requirements
9.2
73
8.4
158
Ease of Use
8.8
74
8.6
164
Ease of Setup
8.9
18
8.3
130
Ease of Admin
9.3
16
8.7
102
Quality of Support
8.7
63
8.5
158
Has the product been a good partner in doing business?
9.4
16
8.9
102
Product Direction (% positive)
8.7
72
8.8
152
Features by Category
Supply Chain Operations
Not enough data
8.5
88
Not enough data
7.7
75
Not enough data
8.6
89
Customer Management
Not enough data
8.2
83
Not enough data
8.2
86
Not enough data
7.4
81
Analytics
Not enough data
7.6
77
Not enough data
8.0
85
Not enough data
7.3
81
Labels
9.4
38
8.7
106
9.2
32
8.2
98
9.1
27
8.6
102
Order management
9.1
35
8.8
101
7.9
14
8.9
104
9.1
30
8.9
106
8.9
31
9.0
106
Carrier and rate management
8.9
22
8.4
86
7.7
17
8.4
91
8.6
28
8.4
84
Inventory management
7.5
10
7.9
95
7.3
10
7.8
82
7.2
10
8.0
81
Reports
9.1
33
8.5
100
7.5
17
8.4
101
8.2
19
8.0
91
Warehouse Definition
Not enough data
8.7
99
Not enough data
8.1
95
Not enough data
8.0
88
Logistics
Not enough data
7.6
78
Not enough data
8.2
98
Not enough data
9.0
100
Analytics
Not enough data
8.5
95
Not enough data
7.9
92
Not enough data
7.7
81
Inventory Management
Not enough data
8.0
90
Not enough data
8.0
91
Inventory Management Platform Features
Not enough data
8.8
98
Not enough data
8.4
94
Not enough data
8.5
97
Not enough data
7.9
95
Not enough data
8.5
96
Not enough data
8.3
87
Not enough data
7.3
87
Not enough data
8.7
97
Not enough data
7.4
85
Not enough data
8.4
92
Categories
Categories
Shared Categories
FedEx Ship Manager and ShipHero are categorized as Shipping
Unique Categories
FedEx Ship Manager has no unique categories
ShipHero is categorized as Warehouse Management and 3PL
Reviews
Reviewers' Company Size
FedEx Ship Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ShipHero
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
9.4%
Information Technology and Services
7.1%
Wholesale
4.7%
Real Estate
4.7%
Logistics and Supply Chain
4.7%
Other
69.4%
Logistics and Supply Chain
20.6%
Warehousing
16.1%
Consumer Goods
11.7%
Retail
11.1%
Apparel & Fashion
10.0%
Other
30.6%
Alternatives
Discussions
Is FedEx Ship Manager software free?
1 Comment
BA
Yes but you have to use it with a Fedex account (and you should speak to your rep to get a better rate)Read more
What is your experience with the reliability and features of FedEx Ship Manager in your logistics workflow?
1 Comment
SA
<p>We use it over all other carriers, aside from LTL, <span style="background-color: rgb(255, 255, 255); color: rgb(51, 51, 51);">You can customize and...Read more
FedEx Ship Manager has no more discussions with answers
Is ShipHero a 3pl?
2 Comments
AR
ShipHero has 2 lines of business, one is a 3PL and one is software for warehouses.Read more
How do you handling inventory In and Out efficiently
1 Comment
ND
Hello Umar,
Thank you for reaching out.
This is a big question! Many things. Feel free to email hello@shiphero.com and our team will...Read more
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