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Compare Fathom and Zoom Workplace 
Featured Products
At a Glance
Market Segments
Small-Business (78.5% of reviews)
Small-Business (51.0% of reviews)
Entry-Level Pricing
Free
Free
Fathom
Star Rating
(6,380)5.0 out of 5
Market Segments
Small-Business (78.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansZoom Workplace
Star Rating
(55,486)4.5 out of 5
Market Segments
Small-Business (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoom Workplace excels in video and audio quality, with users highlighting that it remains consistent even in larger meetings. This reliability is crucial for organizations that rely on seamless communication.
- Users say Fathom stands out for its automated features, such as providing video recordings and full transcripts of meetings without any extra effort. This level of automation can significantly enhance productivity for users who need to revisit discussions.
- Reviewers mention that Zoom Workplace offers a comprehensive set of collaboration tools, including screen sharing, breakout rooms, and AI summaries, which facilitate quick meeting setups and enhance overall business agility.
- According to verified reviews, Fathom is praised for its ease of use across devices, with users appreciating the straightforward process of starting meetings and accessing summaries and action points post-meeting.
- G2 reviewers highlight that while Zoom Workplace has a larger user base and overall satisfaction, Fathom's users rate its support and product direction higher, indicating a strong commitment to user needs and continuous improvement.
- Users report that both platforms offer free entry-level pricing, making them accessible for small businesses. However, Fathom's focus on small business users is more pronounced, with a higher percentage of reviews coming from this segment, suggesting it may cater more effectively to their specific needs.
Pricing
Entry-Level Pricing
Fathom
Forever Free
Free
Enjoy the #1 rated AI Meeting Assistant for free forever.
- Unlimited transcripts, recording, and AI summaries
- Unlimited meeting clips, playlists, and recording search
- Slack & CRM integrations to automate post-meeting updates
Zoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
Fathom
Free Trial is available
Zoom Workplace
Free Trial is available
Ratings
Meets Requirements
9.6
5,929
9.2
42,350
Ease of Use
9.7
6,056
9.1
42,494
Ease of Setup
9.6
4,712
9.1
13,636
Ease of Admin
9.6
1,847
9.0
12,287
Quality of Support
9.7
4,501
8.7
31,277
Has the product been a good partner in doing business?
9.7
1,782
9.1
11,468
Product Direction (% positive)
9.8
5,959
8.3
39,841
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Organization
Feature Not Available
Not enough data
9.2
670
Not enough data
8.9
664
Not enough data
Performance Analysis
8.4
192
Not enough data
Feature Not Available
Not enough data
Sales Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.8
122
Not enough data
9.5
629
Not enough data
Agentic AI - AI Sales Assistant
9.0
58
Not enough data
Feature Not Available
Not enough data
9.0
56
Not enough data
Feature Not Available
Not enough data
9.2
57
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Content Sharing
Not enough data
9.0
6567
|
Verified
Not enough data
9.1
6767
|
Verified
Not enough data
8.8
6019
|
Verified
Collaboration
Not enough data
8.6
5119
|
Verified
Not enough data
9.1
6759
|
Verified
Not enough data
9.0
6512
|
Verified
Not enough data
8.7
4984
|
Verified
Not enough data
9.3
7113
|
Verified
Functionality
Not enough data
8.5
5076
|
Verified
Not enough data
9.0
6327
|
Verified
Not enough data
8.7
4829
|
Verified
Agentic AI - Virtual Classroom
Not enough data
8.1
109
Business Instant Messaging
Not enough data
8.6
502
Not enough data
8.7
519
Not enough data
8.5
501
Business Instant Messaging
Not enough data
9.0
502
Not enough data
9.2
508
Business Instant Messaging
Not enough data
8.9
498
Not enough data
8.9
504
Not enough data
8.5
498
Generative AI - Business Instant Messaging
Not enough data
8.5
176
AI - Business Instant Messaging
Not enough data
8.4
173
Not enough data
8.4
173
Not enough data
8.3
172
Not enough data
8.3
172
Agentic AI - Business Instant Messaging
Not enough data
7.7
84
Not enough data
7.7
79
Call Analytics
9.7
2025
Not enough data
9.1
1771
Not enough data
9.3
1844
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
Feature Not Available
Not enough data
9.2
1900
Not enough data
9.3
1882
Not enough data
Generative AI
9.5
1587
Not enough data
Agentic AI - Conversation Intelligence
9.0
491
Not enough data
9.0
489
Not enough data
8.9
488
Not enough data
9.1
479
Not enough data
9.1
489
Not enough data
8.9
472
Not enough data
8.8
465
Not enough data
Grammar
Not enough data
8.9
74
Not enough data
8.6
74
Not enough data
9.0
75
Formatting
Not enough data
8.7
72
Not enough data
8.4
70
Not enough data
8.5
72
Content
Not enough data
8.7
71
Not enough data
8.5
71
Not enough data
8.6
70
Product Type
Not enough data
8.9
70
Not enough data
8.8
69
Generative AI
Not enough data
8.8
67
Not enough data
9.0
70
Design Tools
Not enough data
8.5
291
Not enough data
8.5
288
Not enough data
8.2
280
Not enough data
8.3
282
Not enough data
8.6
284
Communication Tools
Not enough data
8.7
284
Not enough data
8.9
291
Integrations
Not enough data
8.2
276
Not enough data
8.7
282
Software Offering
Not enough data
8.5
281
Not enough data
9.3
287
Not enough data
8.8
282
Agentic AI - Collaborative Whiteboard
Not enough data
7.9
78
Not enough data
7.9
78
Not enough data
7.8
76
Presenter Tools
Not enough data
9.0
16930
Not enough data
8.6
12639
|
Verified
Not enough data
8.7
13564
|
Verified
Not enough data
8.9
17376
|
Verified
Conferencing Options
Not enough data
9.1
19387
|
Verified
Not enough data
9.2
19537
|
Verified
Not enough data
9.3
21517
|
Verified
Application Tools
Not enough data
8.9
16008
|
Verified
Not enough data
9.1
19223
|
Verified
Not enough data
8.8
16122
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.4
239
Platform Basics
Not enough data
9.1
405
Not enough data
9.1
405
Not enough data
7.8
379
Platform Content
Not enough data
8.1
375
Not enough data
7.8
373
Not enough data
9.0
395
Platform Additional Functionality
Not enough data
8.4
395
Not enough data
8.1
377
Agentic AI - Screen and Video Capture
Not enough data
7.6
137
Inbox Tools
Not enough data
8.1
102
Not enough data
8.2
104
Not enough data
8.8
104
Not enough data
8.7
103
Coordination Tools
Not enough data
8.8
111
Not enough data
8.8
104
Not enough data
8.5
105
Software Options
Not enough data
9.1
106
Not enough data
9.0
105
Email Client - Agentic AI
Not enough data
7.6
53
Not enough data
7.9
54
Platform Basics
Not enough data
8.8
65
Not enough data
8.2
61
Not enough data
8.8
40
Not enough data
8.7
42
Not enough data
8.3
41
Not enough data
8.0
41
Not enough data
8.3
42
Platform Data
Not enough data
8.1
61
Not enough data
8.4
59
Not enough data
8.3
60
Not enough data
8.5
62
Platform Interoperability
Not enough data
8.8
66
Not enough data
8.3
62
Platform Additional Functionality
Not enough data
8.6
61
Additional Functionality - Visitor Management
Not enough data
8.1
36
Not enough data
8.1
36
Not enough data
8.6
37
Not enough data
7.8
37
Agentic AI - Visitor Management
Not enough data
7.9
28
Customization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
445
Not enough data
Organization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
442
Not enough data
8.9
444
Not enough data
Feature Not Available
Not enough data
8.9
438
Not enough data
Agentic AI - Video CMS
9.1
60
Not enough data
9.1
60
Not enough data
9.3
60
Not enough data
9.2
60
Not enough data
Platform Basics
Not enough data
8.7
26
Not enough data
8.9
27
Not enough data
8.6
29
Platform Content
Not enough data
8.5
26
Not enough data
8.0
26
Platform Interoperability
Not enough data
8.5
28
Platform Additional Functionality
Not enough data
8.4
29
Not enough data
8.1
28
Not enough data
8.5
25
Agentic AI - Digital Signage
Not enough data
6.9
9
Voice
9.0
2532
Not enough data
9.0
2751
Not enough data
Transcription
9.1
2715
Not enough data
9.4
2566
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Editing
9.2
2382
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
9.1
2236
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
2473
Not enough data
Agentic AI - Transcription
9.1
321
Not enough data
9.1
314
Not enough data
9.0
310
Not enough data
Collaboration Tools
Not enough data
9.2
30680
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
14713
|
Verified
Not enough data
9.1
14788
|
Verified
Meeting Coordination
Not enough data
8.9
28055
|
Verified
Not enough data
9.0
27149
|
Verified
Not enough data
8.9
27445
|
Verified
Not enough data
9.0
15173
|
Verified
Software Type
Not enough data
8.9
26479
|
Verified
Not enough data
8.8
13925
|
Verified
Not enough data
9.2
15833
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.7
421
Not enough data
7.7
419
Not enough data
7.8
414
Calendar View
Not enough data
8.3
393
Not enough data
8.5
401
Shared Calendar
Not enough data
8.5
384
Not enough data
8.3
390
Accessibility
Not enough data
8.3
385
Not enough data
8.0
383
Integration
Not enough data
8.3
380
Not enough data
8.2
384
Not enough data
8.5
380
Notifications
Not enough data
8.3
383
Not enough data
7.9
380
Generative AI
Not enough data
7.4
302
Not enough data
7.5
309
Not enough data
7.6
312
Agentic AI - Calendar
Not enough data
7.8
121
Design
Not enough data
9.2
43
Not enough data
9.3
43
Not enough data
9.3
43
Collaboration
Not enough data
9.4
44
Not enough data
9.2
44
File Types
Not enough data
9.0
42
Not enough data
9.1
42
Not enough data
8.9
42
Edit & Revise
Not enough data
9.1
42
Not enough data
9.0
42
Not enough data
9.2
42
Integrate & Embed
Not enough data
9.3
46
Not enough data
9.1
43
Not enough data
9.3
45
Operating System
Not enough data
9.3
44
Not enough data
9.1
44
Not enough data
8.9
40
Generative AI
Not enough data
9.1
41
Not enough data
9.2
42
Not enough data
9.2
41
Not enough data
9.4
40
Not enough data
9.0
41
Agentic AI - Document Creation
Not enough data
9.3
24
Integrations
Not enough data
7.7
644
Not enough data
8.6
671
Not enough data
8.9
671
Not enough data
7.7
637
Not enough data
7.6
631
Branding & Customizatio
Not enough data
8.1
643
Not enough data
8.5
656
Not enough data
8.1
632
Automatic Rules & Configurations
Not enough data
8.4
640
Not enough data
8.5
652
Not enough data
8.4
655
Agentic AI - Business Scheduling
Not enough data
7.4
164
Not enough data
7.5
166
Seating Options
Not enough data
8.4
19
Not enough data
8.1
19
Not enough data
8.6
19
Not enough data
8.9
19
Tech Stack
Not enough data
8.5
21
Not enough data
8.8
20
Not enough data
9.2
22
Not enough data
8.5
19
Generative AI
Not enough data
7.6
19
Not enough data
7.5
19
Not enough data
7.2
19
Not enough data
7.5
19
Meeting Prep - AI Meeting Assistants
Feature Not Available
8.5
119
Feature Not Available
8.8
126
Feature Not Available
8.5
124
Meeting Automation - AI Meeting Assistants
9.7
3194
9.0
138
9.3
3152
8.7
123
9.4
3155
8.8
124
Meeting Insights - AI Meeting Assistants
Feature Not Available
8.3
122
Feature Not Available
8.4
120
9.6
3157
9.1
129
Accessibility - AI Meeting Assistants
Feature Not Available
8.3
118
Feature Not Available
8.6
124
Feature Not Available
8.3
115
Agentic AI - AI Meeting Assistants
9.0
276
7.8
77
8.8
275
7.9
78
9.0
274
8.1
77
8.9
274
7.9
77
Agentic AI - Sales Coaching
8.9
51
Not enough data
8.8
51
Not enough data
8.7
51
Not enough data
8.9
51
Not enough data
Training
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.5
349
Not enough data
Feedback
9.4
337
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
9.6
314
Not enough data
Agentic AI - Note-Taking Software
9.2
324
Not enough data
Agentic AI - Productivity Bots
Not enough data
8.2
11
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
8.2
11
Agentic AI - UCaaS Platforms
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
8.1
8
Not enough data
8.5
8
Extensions
Not enough data
8.9
1482
|
Verified
Not enough data
8.8
1460
|
Verified
Not enough data
8.7
1368
Features
Not enough data
8.8
1377
|
Verified
Not enough data
8.7
1330
Not enough data
8.9
1768
|
Verified
Not enough data
9.2
2011
|
Verified
Not enough data
9.3
2088
|
Verified
Not enough data
8.8
1595
|
Verified
Action Item Detection - AI Note-taking Software
9.6
530
Not enough data
9.6
541
Not enough data
Automatic Transcription - AI Note-taking Software
9.6
534
Not enough data
Collaboration & Sharing - AI Note-taking Software
9.4
492
Not enough data
Language & Accent Support - AI Note-taking Software
9.0
482
Not enough data
Multi-Platform Integration - AI Note-taking Software
9.2
489
Not enough data
Privacy & Security Controls - AI Note-taking Software
9.2
466
Not enough data
Searchable Note Archives - AI Note-taking Software
9.4
482
Not enough data
Speaker Identification - AI Note-taking Software
9.3
498
Not enough data
Categories
Categories
Shared Categories
Fathom and Zoom Workplace are categorized as AI Meeting Assistants
Unique Categories
Fathom is categorized as Conversation Intelligence, AI Sales Assistant, Video CMS, Sales Coaching, Note-Taking Software, Transcription, and AI Note-Taking Software
Zoom Workplace is categorized as UCaaS Platforms, Business Instant Messaging, Business Scheduling, Desk Booking, Email Client, Screen Sharing, Collaborative Whiteboard, AI Writing Assistant, Visitor Management, Digital Signage, Document Creation, Screen and Video Capture, Calendar, Video Conferencing, Virtual Classroom, and Productivity Bots
Reviews
Reviewers' Company Size
Fathom
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
13.3%
Computer Software
12.8%
Consulting
10.8%
Information Technology and Services
8.7%
Professional Training & Coaching
4.7%
Other
49.7%
Information Technology and Services
8.8%
Computer Software
8.3%
Marketing and Advertising
5.7%
Education Management
5.5%
Higher Education
4.7%
Other
66.9%
Discussions
How do I show it is recording during live Zooms?
9 Comments
SG
You can go into your Fathom Dashboard and see all the recorded Zoom calls, and you can get a unique link to the call you can share.Read more
Fathom has no more discussions with answers
How do you rate zoom for companies, what advantages does it offer?
48 Comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
28 Comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
26 Comments
DK
You need zoom app which you can download free for mobile or pc . that's all.Read more
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