# Fathom vs Zipteams Comparison --- ## AI Generated Summary - **G2 reviewers report** that Fathom excels in user experience, with many praising its seamless integration and ease of use. Users appreciate how it automates note-taking, stating, "Honestly, the absolute best part is that I don't have to scramble to take notes anymore." In contrast, while Zipteams offers useful analysis features, some users feel it doesn't match the intuitive experience of Fathom. - **According to verified reviews** , Fathom's implementation process is notably quick and straightforward, with users highlighting the "extremely seamless" onboarding experience. On the other hand, Zipteams, while functional, has received mixed feedback regarding its setup, suggesting that some users may face challenges during initial configuration. - **Users say** that Fathom provides exceptional support, reflected in its high ratings for quality of assistance. Reviewers mention that the platform feels like a reliable partner in business, with one user noting the clarity of insights provided after meetings. Zipteams, while also rated positively for support, does not quite reach the same level of user satisfaction as Fathom. - **Reviewers mention** that Fathom's call recording and summarization features are standout elements, with users enjoying the "clear point wise insights about a meeting." In comparison, Zipteams does offer conversation summaries, but some users feel that Fathom's summaries are more accurate and helpful for post-call analysis. - **G2 reviewers highlight** that Fathom's machine learning capabilities enhance its functionality, making it a powerful tool for sales teams. Users appreciate features like AI text summarization, which they find particularly beneficial. While Zipteams also incorporates machine learning, users have noted that it doesn't deliver the same level of sophistication in this area. - **According to recent feedback** , Fathom's focus on small businesses has led to tailored features that resonate well with its user base, as evidenced by its high satisfaction scores. Conversely, Zipteams, which caters more to mid-market clients, may not align as closely with the needs of smaller organizations, leading to a less personalized experience for some users. | | Fathom | Zipteams | |---|---|---| | **Star Rating** | 5.0 out of 5 | 4.7 out of 5 | | **Total Reviews** | 6,942 | 194 | | **Largest Market Segment** | Small-Business (78.3% of reviews) | Mid-Market (63.7% of reviews) | | **Entry Level Price** | Free | $20.00 1 Seats Per Month | --- ## Top Pros & Cons ### Fathom Pros: - Accuracy (1124 reviews) - AI Summary (1119 reviews) Cons: - Meeting Management (329 reviews) - Recording Issues (258 reviews) ### Zipteams Pros: - Call Management (5 reviews) - Conversation Analysis (4 reviews) Cons: - Accuracy Issues (4 reviews) - Inaccuracy (4 reviews) --- ## Ratings Comparison | Rating | Fathom | Zipteams | |---|---|---| | **Meets Requirements** | 9.6 (6452 reviews) | 9.3 (176 reviews) | | **Ease of Use** | 9.7 (6593 reviews) | 9.5 (182 reviews) | | **Ease of Setup** | 9.6 (5244 reviews) | 9.6 (147 reviews) | | **Ease of Admin** | 9.6 (1945 reviews) | 9.6 (95 reviews) | | **Quality of Support** | 9.7 (4868 reviews) | 9.5 (175 reviews) | | **Has the product been a good partner in doing business?** | 9.7 (1879 reviews) | 9.6 (95 reviews) | | **Product Direction (% positive)** | 9.8 (6445 reviews) | 9.9 (181 reviews) | --- ## Pricing ### Fathom #### Entry-Level Pricing Plan: Forever Free Price: Free Description: Enjoy the #1 rated AI Meeting Assistant for free forever. Key Features: - Unlimited transcripts, recording, and AI summaries - Unlimited meeting clips, playlists, and recording search - Slack & CRM integrations to automate post-meeting updates [Browse all 3 editions](https://www.g2.com/products/fathom-video/pricing) #### Free Trial Yes ### Zipteams #### Entry-Level Pricing Plan: Integrated Meeting Scheduling Price: $20.00 1 Seats Per Month Description: Meeting Scheduling interface fully integrated with calendar and CRMs to ensure seamless customer experience and data sync Key Features: - Connect with Google Meet/Zoom/Teams - Embed on website / apps - Unlimited Events [Browse all 3 editions](https://www.g2.com/products/zipteams-technologies-pvt-ltd-zipteams/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### AI Sales Assistant | Product | Score | Reviews | |---|---|---| | **Fathom** | 9.1/10 | 788 | | **Zipteams** | 9.2/10 | 116 | #### Lead Facilitation | Feature | Fathom | Zipteams | |---|---|---| | **Customer-facing Chatbot** | Feature Not Available | 9.2 (109 reviews) | | **Lead Qualification** | Feature Not Available | 9.3 (105 reviews) | | **Lead Follow-up** | Feature Not Available | 9.2 (109 reviews) | | **Meeting Scheduling ** | Feature Not Available | 9.5 (111 reviews) | #### Organization | Feature | Fathom | Zipteams | |---|---|---| | **Opportunity and Pipeline Management ** | Feature Not Available | 9.4 (108 reviews) | | **Data Entry** | 9.2 (674 reviews) | 9.2 (108 reviews) | | **Integrations / APIs** | 8.9 (670 reviews) | 9.2 (106 reviews) | #### Performance Analysis | Feature | Fathom | Zipteams | |---|---|---| | **Coaching ** | 8.5 (196 reviews) | 9.2 (112 reviews) | | **Peformance Tracking** | Feature Not Available | 9.2 (113 reviews) | #### Sales Analysis | Feature | Fathom | Zipteams | |---|---|---| | **ROI Forecasting ** | Feature Not Available | 9.0 (105 reviews) | | **Sales Forecasting ** | Feature Not Available | 9.2 (108 reviews) | #### Generative AI | Feature | Fathom | Zipteams | |---|---|---| | **AI Text Generation** | 8.8 (125 reviews) | 8.9 (37 reviews) | | **AI Text Summarization** | 9.6 (633 reviews) | 8.6 (38 reviews) | #### Agentic AI - AI Sales Assistant | Feature | Fathom | Zipteams | |---|---|---| | **Autonomous Task Execution** | 9.1 (61 reviews) | Not enough data | | **Multi-step Planning** | Feature Not Available | Not enough data | | **Cross-system Integration** | 9.1 (58 reviews) | Not enough data | | **Adaptive Learning** | Feature Not Available | Not enough data | | **Natural Language Interaction** | 9.3 (60 reviews) | Not enough data | | **Proactive Assistance** | Feature Not Available | Not enough data | | **Decision Making** | Feature Not Available | Not enough data | ### Conversation Intelligence | Product | Score | Reviews | |---|---|---| | **Fathom** | 9.2/10 | 2552 | | **Zipteams** | 9.3/10 | 105 | #### Call Analytics | Feature | Fathom | Zipteams | |---|---|---| | **Call Recording** | 9.7 (2253 reviews) | 9.4 (103 reviews) | | **Machine Learning** | 9.1 (1804 reviews) | 9.4 (100 reviews) | | **Call Analysis** | 9.3 (1936 reviews) | 9.5 (103 reviews) | | **Lead Qualification** | Feature Not Available | 9.4 (101 reviews) | #### Artificial Intelligence - Conversation Intelligence | Feature | Fathom | Zipteams | |---|---|---| | **Customer Scoring** | Feature Not Available | 9.4 (102 reviews) | | **Speech-to-Text** | 9.3 (2142 reviews) | 9.3 (99 reviews) | | **Sentiment Analysis** | 9.4 (8 reviews) | Not enough data | #### Generative AI | Feature | Fathom | Zipteams | |---|---|---| | **AI Text Summarization** | 9.5 (1919 reviews) | 9.0 (31 reviews) | #### Agentic AI - Conversation Intelligence | Feature | Fathom | Zipteams | |---|---|---| | **Autonomous Task Execution** | 9.0 (525 reviews) | Not enough data | | **Multi-step Planning** | 9.0 (501 reviews) | Not enough data | | **Cross-system Integration** | 8.9 (585 reviews) | Not enough data | | **Adaptive Learning** | 9.1 (483 reviews) | Not enough data | | **Natural Language Interaction** | 9.1 (510 reviews) | Not enough data | | **Proactive Assistance** | 8.9 (487 reviews) | Not enough data | | **Decision Making** | 8.8 (470 reviews) | Not enough data | ### Video CMS | Product | Score | Reviews | |---|---|---| | **Fathom** | 9.1/10 | 483 | | **Zipteams** | N/A | N/A | #### Customization | Feature | Fathom | Zipteams | |---|---|---| | **Branding** | Feature Not Available | Not enough data | | **Customizable Thumbnails** | Feature Not Available | Not enough data | | **Custom Metadata** | Feature Not Available | Not enough data | | **Annotations** | 8.8 (447 reviews) | Not enough data | #### Organization | Feature | Fathom | Zipteams | |---|---|---| | **Availability Scheduling** | Feature Not Available | Not enough data | | **Workflows** | Feature Not Available | Not enough data | | **Playlists** | 8.5 (445 reviews) | Not enough data | | **Deep Search** | 8.9 (445 reviews) | Not enough data | | **Analytics** | Feature Not Available | Not enough data | | **Permissions** | 8.9 (443 reviews) | Not enough data | #### Agentic AI - Video CMS | Feature | Fathom | Zipteams | |---|---|---| | **Autonomous Task Execution** | 9.2 (61 reviews) | Not enough data | | **Cross-system Integration** | 9.2 (63 reviews) | Not enough data | | **Adaptive Learning** | 9.3 (61 reviews) | Not enough data | | **Proactive Assistance** | 9.3 (62 reviews) | Not enough data | ### Transcription | Product | Score | Reviews | |---|---|---| | **Fathom** | 9.1/10 | 2892 | | **Zipteams** | N/A | N/A | #### Voice | Feature | Fathom | Zipteams | |---|---|---| | **Dictation** | 9.0 (2539 reviews) | Not enough data | | **Accuracy** | 9.0 (2809 reviews) | Not enough data | #### Transcription | Feature | Fathom | Zipteams | |---|---|---| | **Speaker Identification** | 9.1 (2754 reviews) | Not enough data | | **Timecode Management** | 9.4 (2579 reviews) | Not enough data | | **Closed Captioning** | Feature Not Available | Not enough data | | **Custom Dictionary** | Feature Not Available | Not enough data | #### Editing | Feature | Fathom | Zipteams | |---|---|---| | **Collaboration** | 9.2 (2397 reviews) | Not enough data | | **Spell Check and Punctuation** | Feature Not Available | Not enough data | | **Text Editing** | Feature Not Available | Not enough data | | **Translation** | Feature Not Available | Not enough data | #### Integration | Feature | Fathom | Zipteams | |---|---|---| | **Data Security** | 9.1 (2242 reviews) | Not enough data | | **API** | Feature Not Available | Not enough data | | **Voice Files** | Feature Not Available | Not enough data | | **Live Captioning** | Feature Not Available | Not enough data | | **Integrates With Existing Applications** | 9.2 (2510 reviews) | Not enough data | #### Agentic AI - Transcription | Feature | Fathom | Zipteams | |---|---|---| | **Autonomous Task Execution** | 9.1 (323 reviews) | Not enough data | | **Cross-system Integration** | 9.1 (322 reviews) | Not enough data | | **Decision Making** | 9.1 (315 reviews) | Not enough data | ### Business Scheduling | Product | Score | Reviews | |---|---|---| | **Fathom** | N/A | N/A | | **Zipteams** | 9.4/10 | 58 | #### Integrations | Feature | Fathom | Zipteams | |---|---|---| | **MS Teams Integration** | Not enough data | 9.3 (56 reviews) | | **Email Integration** | Not enough data | 9.4 (58 reviews) | | **Zoom Integration** | Not enough data | 9.5 (55 reviews) | | **Google Meet Integration** | Not enough data | 9.4 (56 reviews) | | **Salesforce Integration** | Not enough data | 9.4 (54 reviews) | #### Branding & Customizatio | Feature | Fathom | Zipteams | |---|---|---| | **Custom Booking Page** | Not enough data | 9.2 (53 reviews) | | **Personalized Links** | Not enough data | 9.5 (55 reviews) | | **Personalized Web Embed** | Not enough data | 9.3 (54 reviews) | #### Automatic Rules & Configurations | Feature | Fathom | Zipteams | |---|---|---| | **Set Working Hours** | Not enough data | 9.3 (53 reviews) | | **Automatic Updates** | Not enough data | 9.4 (54 reviews) | | **Buffer Times** | Not enough data | 9.5 (54 reviews) | #### Agentic AI - Business Scheduling | Feature | Fathom | Zipteams | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | ### AI Meeting Assistants | Product | Score | Reviews | |---|---|---| | **Fathom** | 9.3/10 | 3307 | | **Zipteams** | N/A | N/A | #### Meeting Prep - AI Meeting Assistants | Feature | Fathom | Zipteams | |---|---|---| | **Agenda Management** | Feature Not Available | Not enough data | | **Virtual Meeting Hosting** | Feature Not Available | Not enough data | | **Automated Scheduling** | Feature Not Available | Not enough data | #### Meeting Automation - AI Meeting Assistants | Feature | Fathom | Zipteams | |---|---|---| | **Automated Note-Taking** | 9.7 (3263 reviews) | Not enough data | | **Voice Recognition** | 9.3 (3175 reviews) | Not enough data | | **Action Item Tracking** | 9.4 (3205 reviews) | Not enough data | #### Meeting Insights - AI Meeting Assistants | Feature | Fathom | Zipteams | |---|---|---| | **Sentiment Analysis** | Feature Not Available | Not enough data | | **Personalization** | Feature Not Available | Not enough data | | **Smart Summaries** | 9.6 (3211 reviews) | Not enough data | #### Accessibility - AI Meeting Assistants | Feature | Fathom | Zipteams | |---|---|---| | **Language Translation** | Feature Not Available | Not enough data | | **Real-Time Transcription** | Feature Not Available | Not enough data | | **Accessibility Guidelines Compliance** | Feature Not Available | Not enough data | #### Agentic AI - AI Meeting Assistants | Feature | Fathom | Zipteams | |---|---|---| | **Autonomous Task Execution** | 9.0 (280 reviews) | Not enough data | | **Multi-step Planning** | 8.8 (283 reviews) | Not enough data | | **Cross-system Integration** | 9.0 (280 reviews) | Not enough data | | **Decision Making** | 8.9 (279 reviews) | Not enough data | #### Meeting Capture & Retention - AI Meeting Assistants | Feature | Fathom | Zipteams | |---|---|---| | **Bot Presence** | 8.5 (8 reviews) | Not enough data | | **Meeting Moments Management** | 9.8 (14 reviews) | Not enough data | | **Audio or Video Recording** | 9.8 (21 reviews) | Not enough data | ### Sales Coaching | Product | Score | Reviews | |---|---|---| | **Fathom** | 9.1/10 | 369 | | **Zipteams** | N/A | N/A | #### Agentic AI - Sales Coaching | Feature | Fathom | Zipteams | |---|---|---| | **Multi-step Planning** | 8.9 (51 reviews) | Not enough data | | **Cross-system Integration** | 8.8 (52 reviews) | Not enough data | | **Adaptive Learning** | 8.7 (51 reviews) | Not enough data | | **Decision Making** | 8.9 (52 reviews) | Not enough data | #### Training | Feature | Fathom | Zipteams | |---|---|---| | **Knowledge Base** | Feature Not Available | Not enough data | | **Coaching Materials** | Feature Not Available | Not enough data | | **Playbook Creation** | Feature Not Available | Not enough data | | **Video Record** | 9.5 (358 reviews) | Not enough data | #### Feedback | Feature | Fathom | Zipteams | |---|---|---| | **Review** | 9.4 (342 reviews) | Not enough data | | **Scorecard** | Feature Not Available | Not enough data | | **Coaching Card** | Feature Not Available | Not enough data | | **Leaderboard** | Feature Not Available | Not enough data | | **Real-Time Updates** | Feature Not Available | Not enough data | | **Notifications** | Feature Not Available | Not enough data | | **Competition** | Feature Not Available | Not enough data | #### Generative AI | Feature | Fathom | Zipteams | |---|---|---| | **AI Text Summarization** | 9.6 (317 reviews) | Not enough data | ### Note-Taking Software | Product | Score | Reviews | |---|---|---| | **Fathom** | 9.2/10 | 331 | | **Zipteams** | N/A | N/A | #### Agentic AI - Note-Taking Software | Feature | Fathom | Zipteams | |---|---|---| | **Autonomous Task Execution** | 9.2 (329 reviews) | Not enough data | ### AI Note-Taking Software | Product | Score | Reviews | |---|---|---| | **Fathom** | 9.4/10 | 684 | | **Zipteams** | N/A | N/A | #### Action Item Detection - AI Note-taking Software | Feature | Fathom | Zipteams | |---|---|---| | **Action Item extraction** | 9.6 (578 reviews) | Not enough data | | **Summary Generation** | 9.7 (609 reviews) | Not enough data | #### Automatic Transcription - AI Note-taking Software | Feature | Fathom | Zipteams | |---|---|---| | **Speech-to-text Transcription** | 9.6 (568 reviews) | Not enough data | #### Collaboration & Sharing - AI Note-taking Software | Feature | Fathom | Zipteams | |---|---|---| | **Team-based Access** | 9.4 (507 reviews) | Not enough data | #### Language & Accent Support - AI Note-taking Software | Feature | Fathom | Zipteams | |---|---|---| | **Multi-Language and Accent Support** | 9.1 (501 reviews) | Not enough data | #### Multi-Platform Integration - AI Note-taking Software | Feature | Fathom | Zipteams | |---|---|---| | **Integrations** | 9.2 (515 reviews) | Not enough data | #### Privacy & Security Controls - AI Note-taking Software | Feature | Fathom | Zipteams | |---|---|---| | **Access Control** | 9.2 (468 reviews) | Not enough data | #### Searchable Note Archives - AI Note-taking Software | Feature | Fathom | Zipteams | |---|---|---| | **Semantic Search** | 9.4 (492 reviews) | Not enough data | #### Speaker Identification - AI Note-taking Software | Feature | Fathom | Zipteams | |---|---|---| | **Speaker Recognition** | 9.4 (521 reviews) | Not enough data | --- ## Categories **Shared Categories (2):** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant) **Unique to Fathom (6):** [Video CMS Software](https://www.g2.com/categories/video-cms), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Note-Taking Software](https://www.g2.com/categories/note-taking-software), [Transcription Software](https://www.g2.com/categories/transcription), [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software), [AI Meeting Assistants Software](https://www.g2.com/categories/ai-meeting-assistants) **Unique to Zipteams (1):** [Business Scheduling Software](https://www.g2.com/categories/business-scheduling) --- ## Reviewer Demographics ### By Company Size | Segment | Fathom | Zipteams | |---|---|---| | **Small-Business** | 78.3% | 14.0% | | **Mid-Market** | 19.5% | 63.7% | | **Enterprise** | 2.2% | 22.3% | ### By Industry #### Fathom - **Marketing and Advertising:** 13.1% - **Computer Software:** 13.1% - **Consulting:** 10.7% - **Information Technology and Services:** 8.8% - **Professional Training & Coaching:** 4.5% - **Financial Services:** 3.9% - **Non-Profit Organization Management:** 2.6% - **Management Consulting:** 2.6% - **Staffing and Recruiting:** 2.0% - **Accounting:** 1.8% - **Other:** 36.9% #### Zipteams - **Education Management:** 53.4% - **E-Learning:** 16.1% - **Computer Software:** 7.3% - **Higher Education:** 4.7% - **Accounting:** 3.6% - **Information Technology and Services:** 3.1% - **Telecommunications:** 3.1% - **Insurance:** 1.6% - **Consulting:** 1.6% - **Health, Wellness and Fitness:** 1.0% - **Other:** 4.7% --- ## Alternatives ### Alternatives to Fathom - [Grain](https://www.g2.com/products/grain/reviews) — 4.6/5 stars (309 reviews) - [tl;dv](https://www.g2.com/products/tl-dv/reviews) — 4.7/5 stars (527 reviews) - [Otter.ai](https://www.g2.com/products/otter-ai/reviews) — 4.4/5 stars (500 reviews) - [Fellow](https://www.g2.com/products/fellow/reviews) — 4.7/5 stars (2429 reviews) - [Avoma](https://www.g2.com/products/avoma/reviews) — 4.6/5 stars (1363 reviews) - [Fireflies.ai](https://www.g2.com/products/fireflies-ai/reviews) — 4.7/5 stars (751 reviews) - [MeetGeek](https://www.g2.com/products/meetgeek/reviews) — 4.6/5 stars (490 reviews) - [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6678 reviews) - [Rev](https://www.g2.com/products/rev/reviews) — 4.7/5 stars (616 reviews) - [Krisp](https://www.g2.com/products/krisp/reviews) — 4.7/5 stars (1533 reviews) ### Alternatives to Zipteams - [Balto](https://www.g2.com/products/balto/reviews) — 4.8/5 stars (590 reviews) - [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6678 reviews) - [Avoma](https://www.g2.com/products/avoma/reviews) — 4.6/5 stars (1363 reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2388 reviews) - [Fireflies.ai](https://www.g2.com/products/fireflies-ai/reviews) — 4.7/5 stars (751 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25854 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13874 reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9692 reviews) - [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5609 reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews) --- ## Top Discussions ### Fathom - Title: [How do I show it is recording during live Zooms?](https://www.g2.com/discussions/how-do-i-show-it-is-recording-during-live-zooms) — 9 comments, 1 upvote > **Top comment:** "it shows as a meeting participant" ### Zipteams No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/fathom-video-vs-zipteams-technologies-pvt-ltd-zipteams)