Compare Fathom and Supernormal 
Featured Products
At a Glance
Market Segments
Small-Business (78.4% of reviews)
Mid-Market (47.4% of reviews)
Entry-Level Pricing
Free
Free Per Month
Fathom
Star Rating
(6,786)5.0 out of 5
Market Segments
Small-Business (78.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansSupernormal
Star Rating
(19)4.4 out of 5
Market Segments
Mid-Market (47.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Fathom excels in user satisfaction, boasting a significantly higher overall score compared to Supernormal. Users appreciate its seamless integration with platforms like MS Teams, noting that the setup was "trivial" and that it "just worked" for their meetings.
- Users say Fathom's ability to generate accurate meeting summaries and action items is a standout feature. Reviewers highlight how the tool "accurately associates the action items with the correct person," making it easier to follow up on tasks after meetings.
- According to verified reviews, Supernormal shines in its transcription capabilities, particularly in multiple languages. Users commend its "accurate transcription" and the way it organizes notes by topic, which has saved them time in preparing post-meeting documentation.
- Reviewers mention that while Supernormal performs well in capturing notes, Fathom's overall ease of use and setup is a significant advantage. Users express that they appreciate not having to worry about taking notes, as Fathom handles everything efficiently, allowing them to focus on the meeting itself.
- G2 reviewers highlight that Fathom's support quality is notably high, with users rating it highly for being a good partner in business. This contrasts with Supernormal, where some users feel there is room for improvement in support responsiveness and overall partnership experience.
- Users report that Fathom's free offering is a major draw, especially for small businesses, as it provides essential features without a cost. In comparison, while Supernormal has its merits, it does not have the same level of accessibility for users looking for a free solution.
Pricing
Entry-Level Pricing
Fathom
Forever Free
Free
Enjoy the #1 rated AI Meeting Assistant for free forever.
- Unlimited transcripts, recording, and AI summaries
- Unlimited meeting clips, playlists, and recording search
- Slack & CRM integrations to automate post-meeting updates
Supernormal
Free
Free
Per Month
- MCP to connect Supernormal to other tools
- Bot-free meeting notetaker
- Generate presentations, images, spreadsheets, and more
Free Trial
Fathom
Free Trial is available
Supernormal
No trial information availableRatings
Meets Requirements
9.6
6,307
8.6
13
Ease of Use
9.7
6,441
9.0
13
Ease of Setup
9.6
5,094
9.0
7
Ease of Admin
9.6
1,928
9.4
6
Quality of Support
9.7
4,765
9.3
12
Has the product been a good partner in doing business?
9.7
1,860
8.9
6
Product Direction (% positive)
9.8
6,316
8.1
12
Features by Category
Lead Facilitation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Organization
Feature Not Available
Not enough data
9.2
672
Not enough data
8.9
669
Not enough data
Performance Analysis
8.5
195
Not enough data
Feature Not Available
Not enough data
Sales Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.8
125
Not enough data
9.6
633
Not enough data
Agentic AI - AI Sales Assistant
9.1
60
Not enough data
Feature Not Available
Not enough data
9.0
57
Not enough data
Feature Not Available
Not enough data
9.2
59
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Call Analytics
9.7
2190
Not enough data
9.1
1790
Not enough data
9.3
1910
Not enough data
Feature Not Available
Not enough data
Artificial Intelligence - Conversation Intelligence
Feature Not Available
Not enough data
9.3
2075
Not enough data
9.7
5
Not enough data
Generative AI
9.5
1825
Not enough data
Agentic AI - Conversation Intelligence
9.0
513
Not enough data
9.0
497
Not enough data
9.0
544
Not enough data
9.1
481
Not enough data
9.1
501
Not enough data
8.9
483
Not enough data
8.8
468
Not enough data
Customization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
447
Not enough data
Organization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
445
Not enough data
8.9
445
Not enough data
Feature Not Available
Not enough data
8.9
442
Not enough data
Agentic AI - Video CMS
9.2
61
Not enough data
9.2
62
Not enough data
9.3
61
Not enough data
9.3
62
Not enough data
Voice
9.0
2537
Not enough data
9.0
2793
Not enough data
Transcription
9.1
2736
Not enough data
9.4
2574
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Editing
9.2
2393
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
9.1
2240
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
2497
Not enough data
Agentic AI - Transcription
9.1
321
Not enough data
9.1
317
Not enough data
9.1
312
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Prep - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Meeting Automation - AI Meeting Assistants
9.7
3246
Not enough data
9.3
3165
Not enough data
9.4
3190
Not enough data
Meeting Insights - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.6
3195
Not enough data
Accessibility - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Meeting Assistants
9.0
279
Not enough data
8.8
281
Not enough data
9.0
278
Not enough data
8.9
278
Not enough data
Meeting Capture & Retention - AI Meeting Assistants
8.7
5
Not enough data
9.6
8
Not enough data
9.7
10
Not enough data
Agentic AI - Sales Coaching
8.9
51
Not enough data
8.8
52
Not enough data
8.7
51
Not enough data
8.9
52
Not enough data
Training
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.5
354
Not enough data
Feedback
9.4
339
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
9.6
317
Not enough data
Agentic AI - Note-Taking Software
9.2
326
Not enough data
Action Item Detection - AI Note-taking Software
9.6
569
Not enough data
9.7
596
Not enough data
Automatic Transcription - AI Note-taking Software
9.6
560
Not enough data
Collaboration & Sharing - AI Note-taking Software
9.4
505
Not enough data
Language & Accent Support - AI Note-taking Software
9.1
497
Not enough data
Multi-Platform Integration - AI Note-taking Software
9.2
511
Not enough data
Privacy & Security Controls - AI Note-taking Software
9.2
468
Not enough data
Searchable Note Archives - AI Note-taking Software
9.4
490
Not enough data
Speaker Identification - AI Note-taking Software
9.4
515
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Fathom and Supernormal are categorized as AI Meeting Assistants
Unique Categories
Fathom is categorized as Conversation Intelligence, AI Sales Assistant, Video CMS, Sales Coaching, Note-Taking Software, Transcription, and AI Note-Taking Software
Supernormal is categorized as AI Agents For Business Operations
Reviews
Reviewers' Company Size
Fathom
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Supernormal
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
13.3%
Computer Software
13.0%
Consulting
10.7%
Information Technology and Services
8.7%
Professional Training & Coaching
4.5%
Other
49.7%
Information Technology and Services
31.6%
Insurance
10.5%
Financial Services
10.5%
Computer Software
10.5%
Management Consulting
5.3%
Other
31.6%
Discussions
How do I show it is recording during live Zooms?
9 Comments
ND
it shows as a meeting participantRead more
Fathom has no more discussions with answers
Supernormal has no discussions with answers
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