Compare Fathom and Substrata 
Featured Products
At a Glance
Market Segments
Small-Business (78.4% of reviews)
Small-Business (44.3% of reviews)
Entry-Level Pricing
Free
Starting at $50.00 1 User Per Month
Fathom
Star Rating
(6,651)5.0 out of 5
Market Segments
Small-Business (78.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansSubstrata
Star Rating
(1,124)4.9 out of 5
Market Segments
Small-Business (44.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $50.00 1 User Per Month
Learn more about SubstrataSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Fathom excels in user satisfaction, boasting a higher overall G2 Score compared to Substrata. Users appreciate its seamless integration with platforms like MS Teams, noting that "set up was trivial" and that it "just worked" for their meetings.
- Users say that Fathom's ability to record meetings and provide accurate transcripts for free is a standout feature. Many find it invaluable not to worry about taking notes, with one user highlighting the "highlight feature and the summary" as particularly useful.
- Reviewers mention that Substrata shines in its ability to analyze emotional cues and buyer intent, which helps in crafting more informed messaging. One user noted that it "converts emotional cues into quantifiable metrics," allowing for strategic improvements without second-guessing.
- According to verified reviews, both products offer strong support, but Fathom's recent feedback indicates a slight edge in user experience, with a consistent score in quality of support. Users feel that Fathom has been a reliable partner in their business processes.
- Users highlight that while Substrata provides detailed insights into conversational dynamics, Fathom's features like automatic action item association in summary emails are particularly praised for enhancing productivity and clarity in follow-ups.
- G2 reviewers note that Fathom is more accessible for small businesses, offering a free entry-level option, while Substrata starts at $50. This pricing difference makes Fathom a more attractive choice for smaller teams looking to leverage sales coaching tools without a financial commitment.
Pricing
Entry-Level Pricing
Fathom
Forever Free
Free
Enjoy the #1 rated AI Meeting Assistant for free forever.
- Unlimited transcripts, recording, and AI summaries
- Unlimited meeting clips, playlists, and recording search
- Slack & CRM integrations to automate post-meeting updates
Substrata
Substrata Professional
Starting at $50.00
1 User Per Month
Social Signal Intelligence for Professional Dealmakers
- Get Started
Free Trial
Fathom
Free Trial is available
Substrata
Free Trial is available
Ratings
Meets Requirements
9.6
6,187
9.7
1,080
Ease of Use
9.7
6,319
9.8
1,112
Ease of Setup
9.6
4,974
9.8
1,051
Ease of Admin
9.6
1,918
9.8
70
Quality of Support
9.7
4,687
9.7
1,079
Has the product been a good partner in doing business?
9.7
1,850
9.7
68
Product Direction (% positive)
9.8
6,211
8.5
1,069
Features by Category
Lead Facilitation
Feature Not Available
9.4
245
Feature Not Available
9.4
247
Feature Not Available
9.4
250
Feature Not Available
9.4
243
Organization
Feature Not Available
9.4
247
9.2
671
9.6
242
8.9
669
9.2
244
Performance Analysis
8.5
193
9.4
243
Feature Not Available
9.5
238
Sales Analysis
Feature Not Available
9.4
235
Feature Not Available
9.4
236
Generative AI
8.8
125
9.5
230
9.5
633
9.3
230
Agentic AI - AI Sales Assistant
9.0
59
9.8
22
Feature Not Available
9.6
20
9.0
57
9.6
20
Feature Not Available
9.4
21
9.2
59
9.3
20
Feature Not Available
9.8
21
Feature Not Available
9.3
21
Call Analytics
9.7
2134
9.7
345
9.1
1778
9.6
345
9.3
1882
9.7
375
Feature Not Available
9.7
349
Artificial Intelligence - Conversation Intelligence
Feature Not Available
9.6
351
9.2
2018
9.7
342
Not enough data
Not enough data
Generative AI
9.5
1748
9.6
297
Agentic AI - Conversation Intelligence
9.0
506
9.7
71
9.0
496
9.6
72
9.0
512
9.5
75
9.1
482
9.7
73
9.1
497
9.7
70
8.9
478
9.8
74
8.8
467
9.7
76
Customization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
445
Not enough data
Organization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
443
Not enough data
8.9
444
Not enough data
Feature Not Available
Not enough data
8.9
439
Not enough data
Agentic AI - Video CMS
9.2
60
Not enough data
9.1
60
Not enough data
9.3
60
Not enough data
9.3
60
Not enough data
Voice
9.0
2534
Not enough data
9.0
2783
Not enough data
Transcription
9.1
2730
Not enough data
9.4
2570
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Editing
9.2
2390
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
9.1
2236
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
2492
Not enough data
Agentic AI - Transcription
9.1
321
Not enough data
9.1
317
Not enough data
9.1
312
Not enough data
Revenue Sourcing and Forecasting
Not enough data
9.7
150
Not enough data
9.5
151
Not enough data
9.6
150
Not enough data
9.4
151
Not enough data
9.5
150
Not enough data
9.3
149
Not enough data
9.5
149
CRM Data Enrichment
Not enough data
9.5
148
Not enough data
9.5
149
Not enough data
9.6
150
Not enough data
9.6
146
Not enough data
9.6
147
Account Management
Not enough data
9.5
147
Not enough data
9.7
146
Not enough data
9.4
147
Not enough data
9.6
146
Not enough data
9.5
148
Not enough data
9.4
147
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
9.7
25
Not enough data
9.5
25
Not enough data
9.5
25
Not enough data
9.7
24
Not enough data
9.7
27
Meeting Prep - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Meeting Automation - AI Meeting Assistants
9.7
3232
Not enough data
9.3
3159
Not enough data
9.4
3179
Not enough data
Meeting Insights - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.6
3184
Not enough data
Accessibility - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Meeting Assistants
9.0
279
Not enough data
8.8
279
Not enough data
9.0
277
Not enough data
8.9
277
Not enough data
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Tracking
Not enough data
9.7
59
Not enough data
9.7
58
Not enough data
9.6
59
Not enough data
9.9
60
Not enough data
9.7
61
Not enough data
9.7
59
Not enough data
9.7
65
Analytics
Not enough data
9.7
336
Not enough data
9.6
335
Not enough data
9.6
336
Customizations
Not enough data
9.6
339
Not enough data
9.7
335
Not enough data
9.7
334
Not enough data
9.6
336
Not enough data
9.5
333
Generative AI
Not enough data
9.5
331
Agentic AI - Sales Analytics
Not enough data
9.7
36
Not enough data
9.3
38
Not enough data
9.9
36
Not enough data
9.8
36
Not enough data
9.7
37
Data Sourcing
Not enough data
9.6
204
Not enough data
9.5
199
Not enough data
9.5
199
Not enough data
9.3
207
Not enough data
9.4
197
Predictive Analytics
Not enough data
9.5
197
Not enough data
9.4
195
Not enough data
9.4
198
Not enough data
9.5
196
Sales Management
Not enough data
9.5
191
Not enough data
9.5
189
Not enough data
9.5
191
Not enough data
9.5
194
Agentic AI - Sales Coaching
8.9
51
9.7
92
8.8
52
9.2
107
8.7
51
9.5
98
8.9
51
9.8
132
Training
Feature Not Available
9.8
285
Feature Not Available
9.5
290
Feature Not Available
9.6
276
9.5
352
9.5
275
Feedback
9.4
337
9.6
290
Feature Not Available
9.6
295
Feature Not Available
9.5
277
Feature Not Available
9.7
279
Feature Not Available
9.5
319
Feature Not Available
9.7
302
Feature Not Available
9.6
276
Generative AI
9.6
317
9.6
279
Agentic AI - Note-Taking Software
9.2
326
Not enough data
Action Item Detection - AI Note-taking Software
9.6
564
Not enough data
9.7
586
Not enough data
Automatic Transcription - AI Note-taking Software
9.6
558
Not enough data
Collaboration & Sharing - AI Note-taking Software
9.4
504
Not enough data
Language & Accent Support - AI Note-taking Software
9.1
497
Not enough data
Multi-Platform Integration - AI Note-taking Software
9.2
509
Not enough data
Privacy & Security Controls - AI Note-taking Software
9.2
468
Not enough data
Searchable Note Archives - AI Note-taking Software
9.4
489
Not enough data
Speaker Identification - AI Note-taking Software
9.3
512
Not enough data
Categories
Categories
Shared Categories
Fathom and Substrata are categorized as Conversation Intelligence, AI Sales Assistant, and Sales Coaching
Unique Categories
Fathom is categorized as Video CMS, Note-Taking Software, Transcription, AI Note-Taking Software, and AI Meeting Assistants
Substrata is categorized as Email Tracking, Revenue Operations & Intelligence (RO&I), and Sales Analytics
Reviews
Reviewers' Company Size
Fathom
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Substrata
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
13.3%
Computer Software
13.0%
Consulting
10.7%
Information Technology and Services
8.7%
Professional Training & Coaching
4.6%
Other
49.7%
Information Technology and Services
12.4%
Marketing and Advertising
9.0%
Computer Software
4.5%
Consulting
3.6%
Accounting
3.5%
Other
67.1%
Discussions
How do I show it is recording during live Zooms?
9 Comments
SG
You can go into your Fathom Dashboard and see all the recorded Zoom calls, and you can get a unique link to the call you can share.Read more
Fathom has no more discussions with answers
Substrata has no discussions with answers
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