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At a Glance
Market Segments
Small-Business (78.6% of reviews)
Small-Business (55.8% of reviews)
Entry-Level Pricing
Free
Free 480 Minutes of Audio Free Per Month
Fathom
Star Rating
(6,365)5.0 out of 5
Market Segments
Small-Business (78.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansSpeechmatics
Star Rating
(52)4.8 out of 5
Market Segments
Small-Business (55.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free 480 Minutes of Audio Free Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Fathom excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Speechmatics. Users appreciate its seamless integration into meetings, automatically recording and providing comprehensive transcripts without any extra effort.
- Users say that Speechmatics offers impressive accuracy in transcription, with some reviewers noting its ability to handle multiple languages effectively. This feature is particularly beneficial for users who work with diverse audio content, making it a strong choice for specific transcription needs.
- Reviewers mention that Fathom's user-friendly interface and ease of use are standout features, with many praising its ability to generate summaries and action points post-meeting. This convenience is highlighted by users who find it easy to navigate across devices, enhancing their overall productivity.
- According to verified reviews, Speechmatics shines in its speech recognition capabilities, with users highlighting features like speaker identification and material segmentation. However, it faces challenges in market presence, as indicated by its lower total number of reviews compared to Fathom, which may affect the reliability of user feedback.
- Users report that Fathom's robust support and documentation contribute to a smoother implementation process, making it easier for teams to get started. In contrast, while Speechmatics has received positive feedback for its technology, some users have expressed a desire for more comprehensive support resources.
- Reviewers mention that both products offer free entry-level pricing, making them accessible for small businesses. However, Fathom's larger market presence and higher volume of recent reviews suggest a more established user base, which may provide additional insights and community support for new users.
Pricing
Entry-Level Pricing
Fathom
Forever Free
Free
Enjoy the #1 rated AI Meeting Assistant for free forever.
- Unlimited transcripts, recording, and AI summaries
- Unlimited meeting clips, playlists, and recording search
- Slack & CRM integrations to automate post-meeting updates
Speechmatics
Free
Free
480 Minutes of Audio Free Per Month
Perfect for evaluation, prototyping, and getting hands-on with foundational speech technology.
Unlock access to Speechmatics’ enterprise-grade speech-to-text and Voice AI products at no cost. Designed for developers and technical teams who want to test our API and explore capabilities across 55+ languages. Experience best-in-market accuracy, real-time and batch transcription, and flexible deployment options.
- 55+ languages
- Speech-to-text features
- Free 480 minutes per month
Free Trial
Fathom
Free Trial is available
Speechmatics
Free Trial is available
Ratings
Meets Requirements
9.6
5,905
9.1
46
Ease of Use
9.7
6,032
9.4
48
Ease of Setup
9.7
4,689
9.1
39
Ease of Admin
9.6
1,841
9.1
22
Quality of Support
9.7
4,481
9.1
41
Has the product been a good partner in doing business?
9.7
1,776
9.5
22
Product Direction (% positive)
9.8
5,935
9.7
45
Features by Category
Lead Facilitation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Organization
Feature Not Available
Not enough data
9.2
669
Not enough data
8.9
663
Not enough data
Performance Analysis
8.5
191
Not enough data
Feature Not Available
Not enough data
Sales Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.8
121
Not enough data
9.5
628
Not enough data
Agentic AI - AI Sales Assistant
9.0
57
Not enough data
Feature Not Available
Not enough data
9.0
55
Not enough data
Feature Not Available
Not enough data
9.2
56
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Call Analytics
9.7
2011
Not enough data
9.1
1766
Not enough data
9.3
1837
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
Feature Not Available
Not enough data
9.2
1885
Not enough data
9.3
1872
Not enough data
Generative AI
9.5
1569
Not enough data
Agentic AI - Conversation Intelligence
9.0
486
Not enough data
9.0
483
Not enough data
8.9
482
Not enough data
9.1
474
Not enough data
9.1
483
Not enough data
8.9
468
Not enough data
8.8
460
Not enough data
Customization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
445
Not enough data
Organization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
442
Not enough data
8.9
444
Not enough data
Feature Not Available
Not enough data
8.9
438
Not enough data
Agentic AI - Video CMS
9.1
60
Not enough data
9.1
60
Not enough data
9.3
60
Not enough data
9.2
60
Not enough data
Voice
9.0
2528
8.8
24
9.0
2744
9.2
24
Transcription
9.1
2710
8.4
24
9.4
2563
8.9
23
Feature Not Available
8.7
23
Feature Not Available
8.9
23
Editing
9.2
2379
Feature Not Available
Feature Not Available
8.4
22
Feature Not Available
8.4
21
Feature Not Available
8.5
21
Integration
9.1
2233
8.5
23
Feature Not Available
8.6
24
Feature Not Available
9.1
22
Feature Not Available
8.9
21
9.2
2470
8.2
22
Agentic AI - Transcription
9.1
319
7.4
14
9.1
312
8.2
13
9.0
308
7.4
12
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Prep - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Meeting Automation - AI Meeting Assistants
9.7
3185
Not enough data
9.3
3150
Not enough data
9.4
3151
Not enough data
Meeting Insights - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.6
3154
Not enough data
Accessibility - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Meeting Assistants
9.0
274
Not enough data
8.8
273
Not enough data
9.0
272
Not enough data
8.8
272
Not enough data
Deployment & Integration - Voice Recognition
Not enough data
9.7
12
Not enough data
9.0
12
Not enough data
9.2
12
Not enough data
8.9
12
Performance Optimization - Voice Recognition
Not enough data
9.0
13
Not enough data
8.8
13
Not enough data
9.4
13
Not enough data
9.1
13
Not enough data
9.3
12
Security & Compliance - Voice Recognition
Not enough data
8.6
13
Not enough data
9.5
13
Not enough data
9.3
12
Advanced AI & Biometric Features - Voice Recognition
Not enough data
8.3
9
Not enough data
9.3
9
Not enough data
8.8
10
Not enough data
8.7
9
Agentic AI - Voice Recognition
Not enough data
8.1
9
Agentic AI - Sales Coaching
8.9
50
Not enough data
8.9
50
Not enough data
8.8
50
Not enough data
9.0
50
Not enough data
Training
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.5
347
Not enough data
Feedback
9.4
335
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
9.6
313
Not enough data
Agentic AI - Note-Taking Software
9.2
322
Not enough data
Action Item Detection - AI Note-taking Software
9.6
524
Not enough data
9.6
535
Not enough data
Automatic Transcription - AI Note-taking Software
9.6
528
Not enough data
Collaboration & Sharing - AI Note-taking Software
9.4
491
Not enough data
Language & Accent Support - AI Note-taking Software
9.0
478
Not enough data
Multi-Platform Integration - AI Note-taking Software
9.2
485
Not enough data
Privacy & Security Controls - AI Note-taking Software
9.2
464
Not enough data
Searchable Note Archives - AI Note-taking Software
9.4
480
Not enough data
Speaker Identification - AI Note-taking Software
9.3
494
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Fathom and Speechmatics are categorized as Transcription
Unique Categories
Fathom is categorized as Conversation Intelligence, AI Sales Assistant, Video CMS, Sales Coaching, Note-Taking Software, AI Note-Taking Software, and AI Meeting Assistants
Speechmatics is categorized as Voice Recognition and AI Agents For Business Operations
Reviews
Reviewers' Company Size
Fathom
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Speechmatics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
13.3%
Computer Software
12.8%
Consulting
10.8%
Information Technology and Services
8.7%
Professional Training & Coaching
4.7%
Other
49.7%
Computer Software
21.2%
Broadcast Media
17.3%
Information Technology and Services
11.5%
Hospital & Health Care
7.7%
Telecommunications
5.8%
Other
36.5%
Discussions
How do I show it is recording during live Zooms?
9 Comments
SG
You can go into your Fathom Dashboard and see all the recorded Zoom calls, and you can get a unique link to the call you can share.Read more
Fathom has no more discussions with answers
Speechmatics has no discussions with answers
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