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At a Glance
Market Segments
Small-Business (78.6% of reviews)
Small-Business (95.5% of reviews)
Entry-Level Pricing
Free
Free Trial Per Month
Fathom
Star Rating
(6,358)5.0 out of 5
Market Segments
Small-Business (78.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansInstantly
Star Rating
(3,949)4.8 out of 5
Market Segments
Small-Business (95.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Fathom excels in providing a seamless meeting experience, automatically recording and saving meetings to the cloud. Users appreciate features like video recordings and full transcripts, which make it easy to revisit discussions without any extra effort.
- Users say that Instantly stands out for its superb onboarding process and user-friendly interface. Many find it straightforward to set up cold outreach campaigns, highlighting the ease of configuration and the helpfulness of AI features during troubleshooting.
- Reviewers mention that Fathom's high satisfaction ratings reflect its strong performance in ease of use and setup. Users frequently commend its intuitive design, which allows them to access meeting summaries and action points effortlessly across devices.
- According to verified reviews, Instantly's customer support is frequently praised, with users noting the effectiveness of account management and the availability of essential features like Unibox and Inbox Placement tests, which enhance their outreach efforts.
- G2 reviewers highlight that while both products have strong market presence, Fathom's larger volume of reviews suggests a more established user base, which may provide more insights into its long-term reliability and performance.
- Users report that Fathom and Instantly both offer valuable AI capabilities, but Fathom's focus on meeting management and transcription gives it an edge for users who prioritize these features, while Instantly appeals to those looking for robust outreach tools.
Pricing
Entry-Level Pricing
Fathom
Forever Free
Free
Enjoy the #1 rated AI Meeting Assistant for free forever.
- Unlimited transcripts, recording, and AI summaries
- Unlimited meeting clips, playlists, and recording search
- Slack & CRM integrations to automate post-meeting updates
Instantly
Free
Free Trial
Per Month
Everything you need to scale your cold outreach campaigns.
- Unlimited email sending accounts
- Unlimited domain warmup
- Advanced sequences
Free Trial
Fathom
Free Trial is available
Instantly
Free Trial is available
Ratings
Meets Requirements
9.6
5,905
9.4
3,381
Ease of Use
9.7
6,032
9.5
3,544
Ease of Setup
9.7
4,689
9.2
2,710
Ease of Admin
9.6
1,841
9.4
1,826
Quality of Support
9.7
4,481
9.6
3,354
Has the product been a good partner in doing business?
9.7
1,776
9.5
1,799
Product Direction (% positive)
9.8
5,935
9.8
3,415
Features by Category
Sales Force Automation
Not enough data
9.0
156
Not enough data
8.6
150
Not enough data
8.9
163
Not enough data
8.9
151
Not enough data
8.6
151
Not enough data
8.9
152
Not enough data
8.6
146
Not enough data
8.5
141
Not enough data
8.6
149
Marketing Automation
Not enough data
9.4
154
Not enough data
9.4
155
Not enough data
9.3
155
Not enough data
9.0
159
Customer Support
Not enough data
8.9
152
Not enough data
9.1
149
Not enough data
9.0
148
Not enough data
8.2
139
Not enough data
8.8
143
Reporting & Analytics
Not enough data
9.0
137
Not enough data
9.2
135
Not enough data
8.7
135
Mobile & Social
Not enough data
8.6
141
Not enough data
8.4
129
Not enough data
8.5
132
Platform
Not enough data
8.7
191
Not enough data
8.9
185
Not enough data
9.0
183
Not enough data
8.5
184
Not enough data
8.5
181
Not enough data
8.8
179
Not enough data
9.3
186
Not enough data
8.6
191
Integration
Not enough data
9.2
157
Not enough data
8.8
153
Not enough data
8.8
151
Generative AI
Not enough data
8.7
114
Agentic AI - CRM
Not enough data
8.2
11
Not enough data
7.9
11
Not enough data
7.4
11
Not enough data
7.1
11
Not enough data
7.7
11
Not enough data
7.6
11
Not enough data
8.0
11
Email Marketing
Not enough data
8.9
2337
Not enough data
9.3
2367
Not enough data
9.5
2372
Not enough data
9.4
2335
Not enough data
9.6
2389
Not enough data
9.4
2343
Not enough data
9.1
2228
Not enough data
9.1
2052
Not enough data
8.4
1942
Reporting & Analytics
Not enough data
9.2
2294
Not enough data
9.2
2297
Generative AI
Not enough data
8.7
1401
Not enough data
8.7
1405
Agentic AI - Email Marketing
Not enough data
8.4
57
Not enough data
8.3
56
Not enough data
8.7
57
Not enough data
8.8
56
Not enough data
8.8
56
Integration
Not enough data
9.3
2332
Not enough data
8.9
2201
Not enough data
8.7
2166
Not enough data
8.7
2048
Not enough data
8.2
1999
Not enough data
8.2
1930
Data Availability
Not enough data
9.1
531
Not enough data
9.1
522
Not enough data
8.9
507
Not enough data
8.7
191
Data Accuracy
Not enough data
9.1
484
Not enough data
9.1
500
Not enough data
8.8
212
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
9.0
462
Not enough data
9.2
467
Not enough data
9.4
502
Not enough data
9.3
469
Not enough data
8.8
447
Not enough data
8.9
472
Features
Not enough data
9.2
472
Not enough data
8.9
495
Not enough data
9.0
461
Not enough data
9.0
474
Not enough data
9.1
458
Not enough data
8.8
446
Not enough data
9.0
463
Not enough data
9.2
455
Not enough data
9.3
472
Lead Intelligence
Not enough data
8.7
169
Not enough data
8.9
170
Not enough data
8.9
170
Lead Management
Not enough data
9.0
194
Not enough data
8.5
197
Not enough data
8.9
192
Marketing Campaigns
Not enough data
8.6
205
Not enough data
8.3
227
Not enough data
8.5
205
Not enough data
8.9
195
Not enough data
8.9
194
Campaign Execution
Not enough data
8.4
162
Not enough data
8.9
179
Not enough data
8.5
160
Not enough data
9.4
161
Agentic AI - Account Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Feature Not Available
8.8
436
Feature Not Available
9.0
410
Feature Not Available
9.4
454
Feature Not Available
8.9
404
Organization
Feature Not Available
9.1
413
9.2
669
9.1
395
8.9
663
9.0
400
Performance Analysis
8.5
191
8.8
406
Feature Not Available
9.2
432
Sales Analysis
Feature Not Available
8.6
443
Feature Not Available
8.7
404
Generative AI
8.8
121
9.0
289
9.5
628
9.0
286
Agentic AI - AI Sales Assistant
9.0
57
8.7
5
Feature Not Available
8.7
5
9.0
55
8.0
5
Feature Not Available
8.3
5
9.2
56
9.0
5
Feature Not Available
8.0
5
Feature Not Available
7.3
5
Diagnosis
Not enough data
8.8
1496
Not enough data
9.2
1542
Not enough data
9.1
1575
Not enough data
9.2
1478
Tracking
Not enough data
9.1
1496
Not enough data
9.1
1455
Not enough data
9.3
1556
Not enough data
9.1
1472
Not enough data
9.0
1464
Reporting
Not enough data
9.3
1612
Not enough data
9.3
1626
Not enough data
9.2
1562
Not enough data
9.0
1586
Agentic AI - Email Deliverability
Not enough data
8.7
37
Not enough data
8.8
38
Not enough data
8.8
38
Not enough data
8.8
38
Not enough data
9.0
38
Integrated Workflows
Not enough data
8.3
240
Not enough data
9.2
249
Not enough data
7.0
230
Not enough data
7.4
229
Not enough data
8.2
250
Not enough data
7.7
231
Not enough data
7.9
241
Repeatability and Reportability
Not enough data
8.0
224
Not enough data
8.2
222
Not enough data
8.4
222
Not enough data
7.9
230
Not enough data
7.4
221
AI and Automation
Not enough data
8.4
231
Not enough data
8.3
234
Not enough data
8.4
233
Not enough data
8.1
230
Not enough data
8.1
218
Generative AI
Not enough data
8.3
224
Agentic AI - Sales Engagement
Not enough data
8.2
76
Not enough data
8.2
76
Not enough data
8.1
77
Not enough data
8.1
74
Not enough data
8.0
76
Not enough data
8.1
75
Not enough data
7.9
75
Call Analytics
9.7
2011
Not enough data
9.1
1766
Not enough data
9.3
1837
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
Feature Not Available
Not enough data
9.2
1885
Not enough data
9.3
1872
Not enough data
Generative AI
9.5
1569
Not enough data
Agentic AI - Conversation Intelligence
9.0
486
Not enough data
9.0
483
Not enough data
8.9
482
Not enough data
9.1
474
Not enough data
9.1
483
Not enough data
8.9
468
Not enough data
8.8
460
Not enough data
Customization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
445
Not enough data
Organization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
442
Not enough data
8.9
444
Not enough data
Feature Not Available
Not enough data
8.9
438
Not enough data
Agentic AI - Video CMS
9.1
60
Not enough data
9.1
60
Not enough data
9.3
60
Not enough data
9.2
60
Not enough data
Voice
9.0
2528
Not enough data
9.0
2744
Not enough data
Transcription
9.1
2710
Not enough data
9.4
2563
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Editing
9.2
2379
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
9.1
2233
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
2470
Not enough data
Agentic AI - Transcription
9.1
319
Not enough data
9.1
312
Not enough data
9.0
308
Not enough data
Lead Intelligence
Not enough data
9.2
508
Not enough data
8.9
500
Not enough data
9.0
505
Not enough data
9.0
503
Not enough data
8.5
513
Agentic AI - Lead Intelligence
Not enough data
7.5
8
Meeting Prep - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Meeting Automation - AI Meeting Assistants
9.7
3185
Not enough data
9.3
3150
Not enough data
9.4
3151
Not enough data
Meeting Insights - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.6
3154
Not enough data
Accessibility - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Meeting Assistants
9.0
274
Not enough data
8.8
273
Not enough data
9.0
272
Not enough data
8.8
272
Not enough data
Agentic AI - Lead Mining
Not enough data
8.8
11
Not enough data
8.3
11
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Email Tracking
Not enough data
8.7
33
Not enough data
8.6
33
Not enough data
8.6
32
Not enough data
8.6
32
Not enough data
8.4
32
Not enough data
8.5
32
Not enough data
8.5
32
Analytics
Not enough data
9.3
927
Not enough data
9.2
901
Not enough data
8.9
861
Customizations
Not enough data
9.3
888
Not enough data
9.5
920
Not enough data
9.1
951
Not enough data
9.3
918
Not enough data
9.1
900
Generative AI
Not enough data
8.9
637
Agentic AI - Sales Coaching
8.9
50
Not enough data
8.9
50
Not enough data
8.8
50
Not enough data
9.0
50
Not enough data
Training
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.5
347
Not enough data
Feedback
9.4
335
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
9.6
313
Not enough data
Agentic AI - Note-Taking Software
9.2
322
Not enough data
Action Item Detection - AI Note-taking Software
9.6
524
Not enough data
9.6
535
Not enough data
Automatic Transcription - AI Note-taking Software
9.6
528
Not enough data
Collaboration & Sharing - AI Note-taking Software
9.4
491
Not enough data
Language & Accent Support - AI Note-taking Software
9.0
478
Not enough data
Multi-Platform Integration - AI Note-taking Software
9.2
485
Not enough data
Privacy & Security Controls - AI Note-taking Software
9.2
464
Not enough data
Searchable Note Archives - AI Note-taking Software
9.4
480
Not enough data
Speaker Identification - AI Note-taking Software
9.3
494
Not enough data
Categories
Categories
Shared Categories
Fathom and Instantly are categorized as AI Sales Assistant
Unique Categories
Fathom is categorized as Conversation Intelligence, Video CMS, Sales Coaching, Note-Taking Software, Transcription, AI Note-Taking Software, and AI Meeting Assistants
Instantly is categorized as Sales Engagement, Email Deliverability, Account Data Management, Lead Mining, Lead Intelligence, Visitor Identification, Email Tracking, CRM, Sales Intelligence, and Email Marketing
Reviews
Reviewers' Company Size
Fathom
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Instantly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
13.3%
Computer Software
12.8%
Consulting
10.8%
Information Technology and Services
8.7%
Professional Training & Coaching
4.7%
Other
49.7%
Marketing and Advertising
45.4%
Computer Software
8.5%
Information Technology and Services
6.9%
Consulting
5.4%
Staffing and Recruiting
4.0%
Other
29.7%
Discussions
How do I show it is recording during live Zooms?
9 Comments
SG
You can go into your Fathom Dashboard and see all the recorded Zoom calls, and you can get a unique link to the call you can share.Read more
Fathom has no more discussions with answers
Instantly has no more discussions with answers
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