Compare Fathom and Instantly 
At a Glance
Market Segments
Small-Business (78.4% of reviews)
Small-Business (95.3% of reviews)
Entry-Level Pricing
Free
Free Trial Per Month
Fathom
Star Rating
(6,711)5.0 out of 5
Market Segments
Small-Business (78.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansInstantly
Star Rating
(4,061)4.8 out of 5
Market Segments
Small-Business (95.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Fathom excels in user satisfaction, boasting a higher overall rating compared to Instantly. Users appreciate features like automatic meeting transcription and the ability to generate concise summaries, making it easier to keep track of action items without the hassle of note-taking.
- Users say that Fathom's setup process is notably straightforward, with one reviewer highlighting that "set up was trivial" and the software worked seamlessly during their next meeting. In contrast, while Instantly also receives praise for its easy setup, it doesn't quite match the level of enthusiasm seen with Fathom.
- Reviewers mention that Fathom's quality of support is exceptional, with a score that reflects users' positive experiences. Many users feel confident knowing they can rely on responsive support when needed, while Instantly also has a commendable support team, but some users feel the pricing could be more competitive.
- According to verified reviews, Fathom shines in its ability to meet user requirements, with a score that indicates it aligns well with what users need for their daily tasks. Users specifically enjoy the highlight feature that helps them focus on key points from meetings, which is a standout compared to Instantly's offerings.
- Users highlight that while both products offer integrations, Fathom's cross-system integration capabilities are particularly strong, allowing for a more cohesive workflow. Instantly, on the other hand, is noted for its effective email warm-up feature, which is crucial for users focused on cold emailing.
- Reviewers appreciate the advanced AI features in both products, but Fathom's AI text summarization is particularly well-received, with users noting its accuracy in capturing essential meeting details. Instantly's AI capabilities are also praised, especially for text generation, but they don't quite reach the same level of user satisfaction as Fathom's summarization features.
Pricing
Entry-Level Pricing
Fathom
Forever Free
Free
Enjoy the #1 rated AI Meeting Assistant for free forever.
- Unlimited transcripts, recording, and AI summaries
- Unlimited meeting clips, playlists, and recording search
- Slack & CRM integrations to automate post-meeting updates
Instantly
Free
Free Trial
Per Month
Everything you need to scale your cold outreach campaigns.
- Unlimited email sending accounts
- Unlimited domain warmup
- Advanced sequences
Free Trial
Fathom
Free Trial is available
Instantly
Free Trial is available
Ratings
Meets Requirements
9.6
6,243
9.3
3,442
Ease of Use
9.7
6,376
9.4
3,619
Ease of Setup
9.6
5,030
9.2
2,785
Ease of Admin
9.6
1,924
9.4
1,847
Quality of Support
9.7
4,726
9.6
3,413
Has the product been a good partner in doing business?
9.7
1,856
9.5
1,821
Product Direction (% positive)
9.8
6,259
9.8
3,474
Features by Category
Sales Force Automation
Not enough data
9.0
157
Not enough data
8.6
151
Not enough data
9.0
164
Not enough data
8.9
152
Not enough data
8.6
152
Not enough data
9.0
153
Not enough data
8.6
147
Not enough data
8.5
142
Not enough data
8.6
150
Marketing Automation
Not enough data
9.4
156
Not enough data
9.4
157
Not enough data
9.3
157
Not enough data
9.0
160
Customer Support
Not enough data
8.9
153
Not enough data
9.1
150
Not enough data
9.0
150
Not enough data
8.2
140
Not enough data
8.8
144
Reporting & Analytics
Not enough data
8.9
138
Not enough data
9.2
136
Not enough data
8.7
136
Mobile & Social
Not enough data
8.6
142
Not enough data
8.4
130
Not enough data
8.5
133
Platform
Not enough data
8.7
193
Not enough data
8.9
187
Not enough data
9.0
183
Not enough data
8.5
184
Not enough data
8.5
181
Not enough data
8.8
180
Not enough data
9.3
187
Not enough data
8.6
192
Integration
Not enough data
9.2
158
Not enough data
8.9
155
Not enough data
8.8
152
Generative AI
Not enough data
8.7
115
Agentic AI - CRM
Not enough data
8.3
12
Not enough data
8.1
12
Not enough data
7.6
12
Not enough data
7.4
12
Not enough data
7.9
12
Not enough data
7.6
12
Not enough data
8.2
12
Email Marketing
Not enough data
8.9
2340
Not enough data
9.3
2371
Not enough data
9.5
2378
Not enough data
9.4
2341
Not enough data
9.6
2404
Not enough data
9.4
2354
Not enough data
9.1
2232
Not enough data
9.1
2053
Not enough data
8.4
1943
Reporting & Analytics
Not enough data
9.2
2299
Not enough data
9.2
2303
Generative AI
Not enough data
8.7
1402
Not enough data
8.7
1406
Agentic AI - Email Marketing
Not enough data
8.4
58
Not enough data
8.3
57
Not enough data
8.7
58
Not enough data
8.8
57
Not enough data
8.8
57
Integration
Not enough data
9.3
2337
Not enough data
8.9
2203
Not enough data
8.7
2167
Not enough data
8.7
2049
Not enough data
8.2
1999
Not enough data
8.2
1930
Data Availability
Not enough data
9.1
531
Not enough data
9.1
522
Not enough data
8.9
507
Not enough data
8.7
191
Data Accuracy
Not enough data
9.1
484
Not enough data
9.1
500
Not enough data
8.8
212
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
9.0
462
Not enough data
9.2
468
Not enough data
9.4
505
Not enough data
9.3
470
Not enough data
8.8
447
Not enough data
8.9
472
Features
Not enough data
9.2
472
Not enough data
8.9
495
Not enough data
9.0
461
Not enough data
9.0
474
Not enough data
9.1
458
Not enough data
8.8
446
Not enough data
9.0
463
Not enough data
9.2
455
Not enough data
9.3
472
Lead Intelligence
Not enough data
8.7
169
Not enough data
8.9
170
Not enough data
8.9
171
Lead Management
Not enough data
9.0
194
Not enough data
8.5
198
Not enough data
8.9
192
Marketing Campaigns
Not enough data
8.6
205
Not enough data
8.3
227
Not enough data
8.5
205
Not enough data
8.9
195
Not enough data
8.9
194
Campaign Execution
Not enough data
8.4
162
Not enough data
8.9
179
Not enough data
8.5
160
Not enough data
9.4
161
Agentic AI - Account Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Feature Not Available
8.8
436
Feature Not Available
9.0
410
Feature Not Available
9.4
453
Feature Not Available
8.9
404
Organization
Feature Not Available
9.1
413
9.2
671
9.1
395
8.9
669
9.0
400
Performance Analysis
8.5
194
8.8
406
Feature Not Available
9.2
432
Sales Analysis
Feature Not Available
8.6
442
Feature Not Available
8.7
404
Generative AI
8.8
125
9.0
289
9.5
633
9.0
286
Agentic AI - AI Sales Assistant
9.1
60
8.7
5
Feature Not Available
8.7
5
9.0
57
8.0
5
Feature Not Available
8.3
5
9.2
59
9.0
5
Feature Not Available
8.0
5
Feature Not Available
7.3
5
Diagnosis
Not enough data
8.8
1497
Not enough data
9.2
1547
Not enough data
9.1
1577
Not enough data
9.2
1479
Tracking
Not enough data
9.1
1497
Not enough data
9.1
1457
Not enough data
9.3
1558
Not enough data
9.1
1473
Not enough data
9.0
1466
Reporting
Not enough data
9.3
1616
Not enough data
9.3
1631
Not enough data
9.2
1563
Not enough data
9.0
1586
Agentic AI - Email Deliverability
Not enough data
8.7
38
Not enough data
8.8
39
Not enough data
8.8
39
Not enough data
8.8
39
Not enough data
9.0
39
Integrated Workflows
Not enough data
8.3
242
Not enough data
9.2
289
Not enough data
6.9
230
Not enough data
7.4
229
Not enough data
8.2
249
Not enough data
7.7
231
Not enough data
7.9
239
Repeatability and Reportability
Not enough data
8.0
223
Not enough data
8.3
233
Not enough data
8.3
227
Not enough data
7.9
229
Not enough data
7.4
220
AI and Automation
Not enough data
8.4
230
Not enough data
8.3
233
Not enough data
8.4
232
Not enough data
8.1
228
Not enough data
8.1
219
Generative AI
Not enough data
8.3
226
Agentic AI - Sales Engagement
Not enough data
8.2
77
Not enough data
8.2
76
Not enough data
8.0
76
Not enough data
8.0
73
Not enough data
7.9
76
Not enough data
8.0
74
Not enough data
7.9
74
Call Analytics
9.7
2158
Not enough data
9.1
1783
Not enough data
9.3
1897
Not enough data
Feature Not Available
Not enough data
Artificial Intelligence - Conversation Intelligence
Feature Not Available
Not enough data
9.2
2045
Not enough data
Not enough data
Not enough data
Generative AI
9.5
1785
Not enough data
Agentic AI - Conversation Intelligence
9.0
512
Not enough data
9.0
497
Not enough data
8.9
530
Not enough data
9.1
482
Not enough data
9.1
500
Not enough data
8.9
481
Not enough data
8.8
468
Not enough data
Customization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
447
Not enough data
Organization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
445
Not enough data
8.9
445
Not enough data
Feature Not Available
Not enough data
8.9
442
Not enough data
Agentic AI - Video CMS
9.2
61
Not enough data
9.2
62
Not enough data
9.3
61
Not enough data
9.3
62
Not enough data
Voice
9.0
2536
Not enough data
9.0
2787
Not enough data
Transcription
9.1
2732
Not enough data
9.4
2573
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Editing
9.2
2393
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
9.1
2239
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
2494
Not enough data
Agentic AI - Transcription
9.1
321
Not enough data
9.1
317
Not enough data
9.1
312
Not enough data
Lead Intelligence
Not enough data
9.2
508
Not enough data
8.9
500
Not enough data
9.0
505
Not enough data
9.0
503
Not enough data
8.5
513
Agentic AI - Lead Intelligence
Not enough data
7.5
8
Meeting Prep - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Meeting Automation - AI Meeting Assistants
9.7
3235
Not enough data
9.3
3162
Not enough data
9.4
3182
Not enough data
Meeting Insights - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.6
3186
Not enough data
Accessibility - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Meeting Assistants
9.0
279
Not enough data
8.8
279
Not enough data
9.0
277
Not enough data
8.9
277
Not enough data
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Mining
Not enough data
8.8
11
Not enough data
8.3
11
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Email Tracking
Not enough data
8.7
33
Not enough data
8.6
33
Not enough data
8.6
32
Not enough data
8.6
32
Not enough data
8.4
32
Not enough data
8.5
32
Not enough data
8.5
32
Analytics
Not enough data
9.3
928
Not enough data
9.2
901
Not enough data
8.9
861
Customizations
Not enough data
9.3
889
Not enough data
9.5
923
Not enough data
9.1
950
Not enough data
9.3
918
Not enough data
9.1
900
Generative AI
Not enough data
8.9
637
Agentic AI - Sales Coaching
8.9
51
Not enough data
8.8
52
Not enough data
8.7
51
Not enough data
8.9
52
Not enough data
Training
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.5
353
Not enough data
Feedback
9.4
338
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
9.6
317
Not enough data
Agentic AI - Note-Taking Software
9.2
326
Not enough data
Action Item Detection - AI Note-taking Software
9.6
566
Not enough data
9.7
589
Not enough data
Automatic Transcription - AI Note-taking Software
9.6
559
Not enough data
Collaboration & Sharing - AI Note-taking Software
9.4
504
Not enough data
Language & Accent Support - AI Note-taking Software
9.1
497
Not enough data
Multi-Platform Integration - AI Note-taking Software
9.2
510
Not enough data
Privacy & Security Controls - AI Note-taking Software
9.2
468
Not enough data
Searchable Note Archives - AI Note-taking Software
9.4
489
Not enough data
Speaker Identification - AI Note-taking Software
9.4
513
Not enough data
Categories
Categories
Shared Categories
Fathom and Instantly are categorized as AI Sales Assistant
Unique Categories
Fathom is categorized as Conversation Intelligence, Video CMS, Sales Coaching, Note-Taking Software, Transcription, AI Note-Taking Software, and AI Meeting Assistants
Instantly is categorized as Sales Engagement, Email Deliverability, Account Data Management, Lead Mining, Lead Intelligence, Visitor Identification, Email Tracking, CRM, Sales Intelligence, and Email Marketing
Reviews
Reviewers' Company Size
Fathom
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Instantly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
13.3%
Computer Software
13.0%
Consulting
10.7%
Information Technology and Services
8.7%
Professional Training & Coaching
4.6%
Other
49.7%
Marketing and Advertising
45.2%
Computer Software
8.7%
Information Technology and Services
6.9%
Consulting
5.5%
Staffing and Recruiting
4.1%
Other
29.6%
Discussions
How do I show it is recording during live Zooms?
9 Comments
ND
it shows as a meeting participantRead more
Fathom has no more discussions with answers
Instantly has no more discussions with answers
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