# Fathom vs HubSpot Sales Hub Comparison
---
## AI Generated Summary
- **G2 reviewers report** that HubSpot Sales Hub excels in providing a comprehensive sales management experience, with users appreciating its ability to keep everything related to sales in one place. Features like automation for repetitive tasks and a clean interface enhance daily usability.
- **Users say** that Fathom stands out for its seamless integration and ease of use, making it a favorite for those who want a straightforward solution. Reviewers highlight how it effortlessly records meetings and generates accurate summaries, eliminating the need for manual note-taking.
- **According to verified reviews** , HubSpot Sales Hub has a higher overall satisfaction score, indicating that users feel more positively about its performance. The ability to customize business templates and quickly search and filter information adds to its appeal for small businesses.
- **Reviewers mention** that Fathom's focus on conversation intelligence is impressive, with features that provide clear, point-wise insights about meetings. This functionality is particularly beneficial for users who prioritize effective communication and follow-up strategies.
- **G2 reviewers highlight** that while HubSpot Sales Hub offers robust features, some users have noted challenges with configuration to match specific workflows. This can lead to a steeper learning curve for new users compared to Fathom's more intuitive setup process.
- **Users report** that both products have strong support systems, but Fathom receives higher marks for quality of support. Reviewers appreciate the responsive assistance and guidance, which enhances their overall experience with the software.



| | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Star Rating** | 5.0 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 6,931 | 13,867 | 
| **Largest Market Segment** | Small-Business (78.3% of reviews) | Small-Business (60.8% of reviews) | 
| **Entry Level Price** | Free | $0.00 | 

---
## Top Pros & Cons

### Fathom

Pros:
- AI Summary (1502 reviews)
- Accuracy (1444 reviews)

Cons:
- Meeting Management (415 reviews)
- Recording Issues (342 reviews)

### HubSpot Sales Hub

Pros:
- Ease of Use (1216 reviews)
- Features (702 reviews)

Cons:
- Missing Features (435 reviews)
- Limited Features (409 reviews)

---
## Ratings Comparison
| Rating | Fathom | HubSpot Sales Hub | 
|---|---|---|
  | **Meets Requirements** | 9.6 (6442 reviews) | 8.6 (10068 reviews) | 
  | **Ease of Use** | 9.7 (6581 reviews) | 8.7 (10960 reviews) | 
  | **Ease of Setup** | 9.6 (5232 reviews) | 8.3 (4921 reviews) | 
  | **Ease of Admin** | 9.6 (1938 reviews) | 8.6 (3161 reviews) | 
  | **Quality of Support** | 9.7 (4861 reviews) | 8.6 (9068 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.7 (1871 reviews) | 8.7 (3113 reviews) | 
  | **Product Direction (% positive)** | 9.8 (6437 reviews) | 8.7 (9613 reviews) | 

---
## Pricing

### Fathom

#### Entry-Level Pricing

Plan: Forever Free

Price: Free

Description: Enjoy the #1 rated AI Meeting Assistant for free forever. 

Key Features:
- Unlimited transcripts, recording, and AI summaries
- Unlimited meeting clips, playlists, and recording search
- Slack & CRM integrations to automate post-meeting updates

[Browse all 3 editions](https://www.g2.com/products/fathom-video/pricing)

#### Free Trial

Yes

### HubSpot Sales Hub

#### Entry-Level Pricing

Plan: Free HubSpot CRM

Price: $0.00

Description: A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.

Key Features:
- Contact management
- Contact website activity
- Companies

[Browse all 4 editions](https://www.g2.com/products/hubspot-sales-hub/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | N/A | N/A |
| **HubSpot Sales Hub** | 8.0/10 | 7639 |

#### Sales Force Automation

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Contact & Account Management** | Not enough data | 8.7 (6172 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | Not enough data | Feature Not Available | 
| **Opportunity & Pipeline Mgmt.** | Not enough data | 8.6 (6052 reviews) ✓ Verified | 
| **Task / Activity Management** | Not enough data | 8.6 (6208 reviews) ✓ Verified | 
| **Territory & Quota Management** | Not enough data | 7.8 (4202 reviews) ✓ Verified | 
| **Desktop Integration** | Not enough data | 8.5 (5097 reviews) ✓ Verified | 
| **Product & Price List Management** | Not enough data | 7.8 (3264 reviews) ✓ Verified | 
| **Quote & Order Management** | Not enough data | 7.8 (3173 reviews) ✓ Verified | 
| **Customer Contract Management** | Not enough data | 8.2 (2467 reviews) | 

#### Marketing Automation

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Email Marketing** | Not enough data | 8.7 (5429 reviews) ✓ Verified | 
| **Campaign Management** | Not enough data | 8.5 (5066 reviews) ✓ Verified | 
| **Lead Management** | Not enough data | 8.7 (5268 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | Not enough data | 8.1 (4453 reviews) ✓ Verified | 

#### Customer Support

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Case Management** | Not enough data | 8.3 (3635 reviews) ✓ Verified | 
| **Customer Support Portal** | Not enough data | 8.1 (2467 reviews) | 
| **Knowledge Base** | Not enough data | 8.4 (3307 reviews) ✓ Verified | 
| **Call Center Features** | Not enough data | 8.0 (3284 reviews) ✓ Verified | 
| **Support Analytics** | Not enough data | 8.3 (3512 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Reporting** | Not enough data | 8.2 (5853 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.4 (6165 reviews) ✓ Verified | 
| **Forecasting** | Not enough data | 8.0 (4302 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Social Collaboration Features** | Not enough data | 8.0 (3813 reviews) ✓ Verified | 
| **Social Network Integration** | Not enough data | 8.1 (2463 reviews) ✓ Verified | 
| **Mobile User Support** | Not enough data | 7.7 (4134 reviews) ✓ Verified | 

#### Platform

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Customization** | Not enough data | 8.0 (2960 reviews) ✓ Verified | 
| **Workflow Capability** | Not enough data | 8.3 (2608 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.5 (2987 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 8.1 (2280 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | Not enough data | 7.5 (1975 reviews) | 
| **Document & Content Mgmt.** | Not enough data | 8.0 (2584 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 8.6 (3032 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 8.0 (1667 reviews) | 

#### Integration

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 8.4 (2270 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 8.2 (2401 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | Not enough data | 8.2 (2251 reviews) ✓ Verified | 

#### Generative AI

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (695 reviews) | 

#### Agentic AI - CRM

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (222 reviews) | 
| **Multi-step Planning** | Not enough data | 7.2 (216 reviews) | 
| **Cross-system Integration** | Not enough data | 7.4 (225 reviews) | 
| **Adaptive Learning** | Not enough data | 7.1 (217 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.0 (222 reviews) | 
| **Proactive Assistance** | Not enough data | 7.1 (219 reviews) | 
| **Decision Making** | Not enough data | 7.2 (217 reviews) | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | N/A | N/A |
| **HubSpot Sales Hub** | N/A | N/A |

#### Lead Generation

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.1/10 | 788 |
| **HubSpot Sales Hub** | 8.5/10 | 840 |

#### Lead Facilitation

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Customer-facing Chatbot** | Feature Not Available | 8.4 (527 reviews) | 
| **Lead Qualification** | Feature Not Available | 8.6 (623 reviews) | 
| **Lead Follow-up** | Feature Not Available | 8.9 (653 reviews) | 
| **Meeting Scheduling ** | Feature Not Available | 8.9 (658 reviews) | 

#### Organization

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Feature Not Available | 8.9 (679 reviews) | 
| **Data Entry** | 9.2 (674 reviews) | 8.8 (667 reviews) | 
| **Integrations / APIs** | 8.9 (670 reviews) | 8.6 (604 reviews) | 

#### Performance Analysis

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Coaching ** | 8.5 (196 reviews) | 8.3 (556 reviews) | 
| **Peformance Tracking** | Feature Not Available | 8.8 (669 reviews) | 

#### Sales Analysis

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Sales Forecasting ** | Feature Not Available | 8.7 (621 reviews) | 

#### Generative AI

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **AI Text Generation** | 8.8 (125 reviews) | 8.2 (157 reviews) | 
| **AI Text Summarization** | 9.6 (633 reviews) | 8.3 (156 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | 9.1 (61 reviews) | 7.9 (21 reviews) | 
| **Multi-step Planning** | Feature Not Available | 8.2 (21 reviews) | 
| **Cross-system Integration** | 9.1 (58 reviews) | 8.2 (21 reviews) | 
| **Adaptive Learning** | Feature Not Available | 8.2 (21 reviews) | 
| **Natural Language Interaction** | 9.3 (60 reviews) | 8.1 (21 reviews) | 
| **Proactive Assistance** | Feature Not Available | 8.2 (21 reviews) | 
| **Decision Making** | Feature Not Available | 8.3 (21 reviews) | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | N/A | N/A |
| **HubSpot Sales Hub** | 8.0/10 | 1888 |

#### Integrated Workflows

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Task Management** | Not enough data | 8.8 (1640 reviews) | 
| **Email Tracking/Automation** | Not enough data | 9.0 (1691 reviews) | 
| **Calls and Voice** | Not enough data | 8.3 (1440 reviews) | 
| **Other Outreach Options ** | Not enough data | 8.2 (1336 reviews) | 
| **CRM Integration** | Not enough data | 8.8 (1528 reviews) | 
| **Calendar** | Not enough data | 8.7 (1390 reviews) | 
| **Shared Records** | Not enough data | 8.5 (1302 reviews) | 

#### Repeatability and Reportability

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Content Management** | Not enough data | 8.6 (1478 reviews) | 
| **Workflow Management** | Not enough data | 8.7 (1551 reviews) | 
| **Workflow Performance** | Not enough data | 8.6 (1522 reviews) | 
| **Sales Coaching and Insights** | Not enough data | 8.1 (1393 reviews) | 
| **Gamification** | Not enough data | Feature Not Available | 

#### AI and Automation

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Lead Prioritization** | Not enough data | 8.2 (1246 reviews) | 
| **Lead Scoring** | Not enough data | 8.1 (1211 reviews) | 
| **Best Time of Day Scheduling** | Not enough data | 8.1 (1203 reviews) | 
| **Buyer Intelligence** | Not enough data | 7.8 (1083 reviews) | 
| **Machine Learning** | Not enough data | 7.7 (1030 reviews) | 

#### Generative AI

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.3 (495 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (181 reviews) | 
| **Multi-step Planning** | Not enough data | 7.1 (181 reviews) | 
| **Cross-system Integration** | Not enough data | 7.2 (182 reviews) | 
| **Adaptive Learning** | Not enough data | 7.3 (181 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.1 (182 reviews) | 
| **Proactive Assistance** | Not enough data | 7.2 (182 reviews) | 
| **Decision Making** | Not enough data | 7.2 (184 reviews) | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.2/10 | 2544 |
| **HubSpot Sales Hub** | 7.7/10 | 386 |

#### Call Analytics

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Call Recording** | 9.7 (2250 reviews) | 8.2 (303 reviews) | 
| **Machine Learning** | 9.1 (1803 reviews) | 7.9 (269 reviews) | 
| **Call Analysis** | 9.3 (1933 reviews) | 8.0 (278 reviews) | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Speech-to-Text** | 9.3 (2137 reviews) | 7.5 (243 reviews) | 
| **Sentiment Analysis** | 9.4 (8 reviews) | Not enough data | 

#### Generative AI

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **AI Text Summarization** | 9.5 (1910 reviews) | 7.6 (111 reviews) | 

#### Agentic AI - Conversation Intelligence

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | 9.0 (524 reviews) | 7.4 (25 reviews) | 
| **Multi-step Planning** | 9.0 (501 reviews) | 7.5 (26 reviews) | 
| **Cross-system Integration** | 8.9 (583 reviews) | 7.8 (26 reviews) | 
| **Adaptive Learning** | 9.1 (483 reviews) | 7.3 (25 reviews) | 
| **Natural Language Interaction** | 9.1 (510 reviews) | 7.7 (24 reviews) | 
| **Proactive Assistance** | 8.9 (486 reviews) | 7.3 (24 reviews) | 
| **Decision Making** | 8.8 (470 reviews) | 7.5 (25 reviews) | 

### Video CMS

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.1/10 | 482 |
| **HubSpot Sales Hub** | N/A | N/A |

#### Customization

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Branding** | Feature Not Available | Not enough data | 
| **Customizable Thumbnails** | Feature Not Available | Not enough data | 
| **Custom Metadata** | Feature Not Available | Not enough data | 
| **Annotations** | 8.8 (447 reviews) | Not enough data | 

#### Organization

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Availability Scheduling** | Feature Not Available | Not enough data | 
| **Workflows** | Feature Not Available | Not enough data | 
| **Playlists** | 8.5 (445 reviews) | Not enough data | 
| **Deep Search** | 8.9 (445 reviews) | Not enough data | 
| **Analytics** | Feature Not Available | Not enough data | 
| **Permissions** | 8.9 (442 reviews) | Not enough data | 

#### Agentic AI - Video CMS

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | 9.2 (61 reviews) | Not enough data | 
| **Cross-system Integration** | 9.2 (63 reviews) | Not enough data | 
| **Adaptive Learning** | 9.3 (61 reviews) | Not enough data | 
| **Proactive Assistance** | 9.3 (62 reviews) | Not enough data | 

### Transcription

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.1/10 | 2893 |
| **HubSpot Sales Hub** | N/A | N/A |

#### Voice

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Dictation** | 9.0 (2539 reviews) | Not enough data | 
| **Accuracy** | 9.0 (2808 reviews) | Not enough data | 

#### Transcription

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Speaker Identification** | 9.1 (2753 reviews) | Not enough data | 
| **Timecode Management** | 9.4 (2579 reviews) | Not enough data | 
| **Closed Captioning** | Feature Not Available | Not enough data | 
| **Custom Dictionary** | Feature Not Available | Not enough data | 

#### Editing

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Collaboration** | 9.2 (2397 reviews) | Not enough data | 
| **Spell Check and Punctuation** | Feature Not Available | Not enough data | 
| **Text Editing** | Feature Not Available | Not enough data | 
| **Translation** | Feature Not Available | Not enough data | 

#### Integration

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Data Security** | 9.1 (2242 reviews) | Not enough data | 
| **API** | Feature Not Available | Not enough data | 
| **Voice Files** | Feature Not Available | Not enough data | 
| **Live Captioning** | Feature Not Available | Not enough data | 
| **Integrates With Existing Applications** | 9.2 (2509 reviews) | Not enough data | 

#### Agentic AI - Transcription

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | 9.1 (323 reviews) | Not enough data | 
| **Cross-system Integration** | 9.1 (322 reviews) | Not enough data | 
| **Decision Making** | 9.1 (315 reviews) | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | N/A | N/A |
| **HubSpot Sales Hub** | 8.6/10 | 13 |

#### Responses

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Personalization** | Not enough data | 8.6 (12 reviews) | 
| **Route To Human** | Not enough data | 8.8 (12 reviews) | 
| **Natural Language Understanding (NLU)** | Not enough data | 7.9 (12 reviews) | 

#### Automation - AI Agents

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | 8.9 (11 reviews) | 
| **Customer Interaction Automation** | Not enough data | 9.2 (11 reviews) | 
| **Lead Generation** | Not enough data | 8.8 (11 reviews) | 
| **Document Processing** | Not enough data | 8.5 (11 reviews) | 
| **Feedback Collection** | Not enough data | 9.0 (10 reviews) | 

#### Platform

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Conversation Editor** | Not enough data | 8.3 (12 reviews) | 
| **Integration** | Not enough data | 8.5 (12 reviews) | 
| **Human-In-The-Loop** | Not enough data | 9.1 (11 reviews) | 

#### Autonomy -  AI Agents

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Independent Decision Making** | Not enough data | 7.9 (11 reviews) | 
| **Adaptive Responses** | Not enough data | 8.0 (11 reviews) | 
| **Task Execution** | Not enough data | 8.0 (11 reviews) | 
| **Problem Solving** | Not enough data | 8.0 (11 reviews) | 

#### Generative AI

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **AI Text Generation** | Not enough data | 9.1 (11 reviews) | 
| **AI Text Summarization** | Not enough data | 8.9 (12 reviews) | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | N/A | N/A |
| **HubSpot Sales Hub** | 8.4/10 | 771 |

#### Integrations

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **MS Teams Integration** | Not enough data | 8.3 (523 reviews) | 
| **Email Integration** | Not enough data | 9.0 (720 reviews) | 
| **Zoom Integration** | Not enough data | 8.3 (588 reviews) | 
| **Google Meet Integration** | Not enough data | 8.4 (577 reviews) | 
| **Salesforce Integration** | Not enough data | 7.7 (487 reviews) | 

#### Branding & Customizatio

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Custom Booking Page** | Not enough data | 8.6 (627 reviews) | 
| **Personalized Links** | Not enough data | 8.7 (647 reviews) | 
| **Personalized Web Embed** | Not enough data | 8.4 (568 reviews) | 

#### Automatic Rules & Configurations

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Set Working Hours** | Not enough data | 8.7 (621 reviews) | 
| **Automatic Updates** | Not enough data | 8.9 (630 reviews) | 
| **Buffer Times** | Not enough data | 8.5 (588 reviews) | 

#### Agentic AI - Business Scheduling

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (48 reviews) | 
| **Multi-step Planning** | Not enough data | 7.6 (47 reviews) | 

### AI Meeting Assistants

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.3/10 | 3307 |
| **HubSpot Sales Hub** | N/A | N/A |

#### Meeting Prep - AI Meeting Assistants

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Agenda Management** | Feature Not Available | Not enough data | 
| **Virtual Meeting Hosting** | Feature Not Available | Not enough data | 
| **Automated Scheduling** | Feature Not Available | Not enough data | 

#### Meeting Automation - AI Meeting Assistants

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Automated Note-Taking** | 9.7 (3263 reviews) | Not enough data | 
| **Voice Recognition** | 9.3 (3175 reviews) | Not enough data | 
| **Action Item Tracking** | 9.4 (3204 reviews) | Not enough data | 

#### Meeting Insights - AI Meeting Assistants

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Sentiment Analysis** | Feature Not Available | Not enough data | 
| **Personalization** | Feature Not Available | Not enough data | 
| **Smart Summaries** | 9.6 (3211 reviews) | Not enough data | 

#### Accessibility - AI Meeting Assistants

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Language Translation** | Feature Not Available | Not enough data | 
| **Real-Time Transcription** | Feature Not Available | Not enough data | 
| **Accessibility Guidelines Compliance** | Feature Not Available | Not enough data | 

#### Agentic AI - AI Meeting Assistants

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | 9.0 (280 reviews) | Not enough data | 
| **Multi-step Planning** | 8.8 (283 reviews) | Not enough data | 
| **Cross-system Integration** | 9.0 (280 reviews) | Not enough data | 
| **Decision Making** | 8.9 (279 reviews) | Not enough data | 

#### Meeting Capture & Retention - AI Meeting Assistants

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Bot Presence** | 8.5 (8 reviews) | Not enough data | 
| **Meeting Moments Management** | 9.8 (14 reviews) | Not enough data | 
| **Audio or Video Recording** | 9.8 (21 reviews) | Not enough data | 

### Visitor Identification

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | N/A | N/A |
| **HubSpot Sales Hub** | 6.1/10 | 17 |

#### Agentic AI - Visitor Identification

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 6.0 (17 reviews) | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | N/A | N/A |
| **HubSpot Sales Hub** | 8.0/10 | 1389 |

#### Agentic AI - Sales Performance Management

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.6 (82 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.8 (82 reviews) | 
| **Proactive Assistance** | Not enough data | 6.6 (82 reviews) | 

#### Incentives

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Badges** | Not enough data | 7.9 (770 reviews) | 
| **Triggers** | Not enough data | 8.1 (848 reviews) ✓ Verified | 
| **Commission Calculator** | Not enough data | 7.5 (719 reviews) ✓ Verified | 
| **Leaderboards** | Not enough data | 8.3 (944 reviews) | 

#### Personalization

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Profiles** | Not enough data | 8.4 (967 reviews) | 
| **Custom Reports** | Not enough data | 8.5 (1101 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.8 (1199 reviews) ✓ Verified | 
| **Goal Setting** | Not enough data | 8.5 (991 reviews) ✓ Verified | 

#### Administrative

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Integration** | Not enough data | 8.6 (1022 reviews) ✓ Verified | 
| **Employee Structure** | Not enough data | 8.4 (903 reviews) ✓ Verified | 
| **Behavior Monitoring** | Not enough data | 8.3 (857 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | N/A | N/A |
| **HubSpot Sales Hub** | 7.8/10 | 2526 |

#### Agentic AI - Email Tracking

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.9 (119 reviews) | 
| **Multi-step Planning** | Not enough data | 6.9 (119 reviews) | 
| **Cross-system Integration** | Not enough data | 7.0 (119 reviews) | 
| **Adaptive Learning** | Not enough data | 6.9 (119 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.9 (118 reviews) | 
| **Proactive Assistance** | Not enough data | 6.8 (119 reviews) | 
| **Decision Making** | Not enough data | 7.0 (120 reviews) | 

#### Analytics

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Open Rates** | Not enough data | 8.7 (2097 reviews) | 
| **Link Activity** | Not enough data | 8.8 (2082 reviews) | 
| **Attachment Activity** | Not enough data | Feature Not Available | 

#### Customizations

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Email Platform Integration** | Not enough data | 8.8 (2135 reviews) | 
| **Email Scheduling** | Not enough data | 8.9 (2135 reviews) | 
| **Notifications** | Not enough data | 8.8 (2231 reviews) | 
| **Email Categorization** | Not enough data | Feature Not Available | 
| **Templates** | Not enough data | 8.9 (2211 reviews) | 

#### Generative AI

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.5 (485 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | N/A | N/A |
| **HubSpot Sales Hub** | 8.0/10 | 1862 |

#### Agentic AI - Sales Analytics

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (108 reviews) | 
| **Cross-system Integration** | Not enough data | 7.2 (106 reviews) | 
| **Adaptive Learning** | Not enough data | 7.3 (104 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (106 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (105 reviews) | 

#### Data Sourcing

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Data Sourcing** | Not enough data | 8.3 (1358 reviews) | 
| **Exporting & Sharing Data** | Not enough data | 8.4 (1427 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 8.2 (1291 reviews) | 
| **Interactive Dashboards** | Not enough data | 8.6 (1547 reviews) | 
| **Data Segmentation** | Not enough data | 8.4 (1389 reviews) | 

#### Predictive Analytics

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Lead Scoring** | Not enough data | 8.1 (1347 reviews) | 
| **Opportunity Scoring** | Not enough data | 8.2 (1303 reviews) | 
| **Risk Analysis** | Not enough data | 7.8 (1132 reviews) | 
| **Live Forecasting** | Not enough data | 7.9 (1264 reviews) | 

#### Sales Management

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | 8.8 (1554 reviews) | 
| **Sales Gamification** | Not enough data | 7.9 (1246 reviews) | 
| **Account-Based Analytics** | Not enough data | 8.4 (1409 reviews) | 
| **Activity Tracking** | Not enough data | 8.9 (1623 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | N/A | N/A |
| **HubSpot Sales Hub** | 8.3/10 | 1507 |

#### Agentic AI - Outbound Call Tracking

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (63 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.1 (61 reviews) | 

#### Calling

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Record Calls** | Not enough data | 8.6 (1190 reviews) | 
| **Generate Location** | Not enough data | 8.1 (981 reviews) | 
| **Call Types** | Not enough data | 8.6 (1149 reviews) | 
| **Click-to-Call** | Not enough data | 8.7 (1180 reviews) | 
| **Auto Dialer** | Not enough data | 7.9 (71 reviews) | 

#### Contacts

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Personalization** | Not enough data | 8.7 (1255 reviews) | 
| **Information Locater** | Not enough data | 8.4 (1099 reviews) | 
| **Record Prospect Data** | Not enough data | 8.6 (1158 reviews) | 

#### Insights

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Notes** | Not enough data | 9.0 (1345 reviews) | 
| **Daily Summary** | Not enough data | 8.7 (1186 reviews) | 
| **Automated Voicemails** | Not enough data | Feature Not Available | 
| **Automated Emails** | Not enough data | Feature Not Available | 
| **Sorts Prospects** | Not enough data | 8.4 (1090 reviews) | 
| **Automated Note Taking** | Not enough data | 7.6 (68 reviews) | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.1/10 | 369 |
| **HubSpot Sales Hub** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Multi-step Planning** | 8.9 (51 reviews) | Not enough data | 
| **Cross-system Integration** | 8.8 (52 reviews) | Not enough data | 
| **Adaptive Learning** | 8.7 (51 reviews) | Not enough data | 
| **Decision Making** | 8.9 (52 reviews) | Not enough data | 

#### Training

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Knowledge Base** | Feature Not Available | Not enough data | 
| **Coaching Materials** | Feature Not Available | Not enough data | 
| **Playbook Creation** | Feature Not Available | Not enough data | 
| **Video Record** | 9.5 (358 reviews) | Not enough data | 

#### Feedback

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Review** | 9.4 (342 reviews) | Not enough data | 
| **Scorecard** | Feature Not Available | Not enough data | 
| **Coaching Card** | Feature Not Available | Not enough data | 
| **Leaderboard** | Feature Not Available | Not enough data | 
| **Real-Time Updates** | Feature Not Available | Not enough data | 
| **Notifications** | Feature Not Available | Not enough data | 
| **Competition** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **AI Text Summarization** | 9.6 (317 reviews) | Not enough data | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | N/A | N/A |
| **HubSpot Sales Hub** | 7.7/10 | 1025 |

#### Agentic AI - Sales Enablement

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.9 (61 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.9 (60 reviews) | 
| **Proactive Assistance** | Not enough data | 6.8 (59 reviews) | 

#### Content Management

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Content Import** | Not enough data | 8.4 (804 reviews) | 
| **Content Creation** | Not enough data | Feature Not Available | 
| **Templates** | Not enough data | Feature Not Available | 
| **Advanced Search** | Not enough data | 8.2 (813 reviews) | 
| **Content Storage** | Not enough data | 8.3 (799 reviews) | 

#### Analytics

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Reporting** | Not enough data | 8.4 (883 reviews) | 
| **Alerts** | Not enough data | 8.4 (883 reviews) | 
| **Account-Based Engagement** | Not enough data | 8.4 (826 reviews) | 
| **Content Utilization** | Not enough data | 8.3 (800 reviews) | 

#### Learning Management - Sales Enablement

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Sales Training ** | Not enough data | 7.5 (38 reviews) | 
| **Sales Coaching** | Not enough data | 7.4 (38 reviews) | 
| **Sales Onboarding** | Not enough data | 7.7 (39 reviews) | 

#### Revenue Enablement - Sales Enablement

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Cross-Functional Alignment** | Not enough data | 7.2 (37 reviews) | 
| **AI and Automation** | Not enough data | 7.1 (39 reviews) | 
| **End-to-End Customer Journey Insights** | Not enough data | 7.4 (38 reviews) | 

### Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.2/10 | 331 |
| **HubSpot Sales Hub** | N/A | N/A |

#### Agentic AI - Note-Taking Software

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | 9.2 (329 reviews) | Not enough data | 

### AI Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.4/10 | 684 |
| **HubSpot Sales Hub** | N/A | N/A |

#### Action Item Detection - AI Note-taking Software

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Action Item extraction** | 9.6 (578 reviews) | Not enough data | 
| **Summary Generation** | 9.7 (609 reviews) | Not enough data | 

#### Automatic Transcription - AI Note-taking Software

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Speech-to-text Transcription** | 9.6 (568 reviews) | Not enough data | 

#### Collaboration & Sharing - AI Note-taking Software

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Team-based Access** | 9.4 (507 reviews) | Not enough data | 

#### Language & Accent Support - AI Note-taking Software

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Multi-Language and Accent Support** | 9.1 (501 reviews) | Not enough data | 

#### Multi-Platform Integration - AI Note-taking Software

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Integrations** | 9.2 (514 reviews) | Not enough data | 

#### Privacy & Security Controls - AI Note-taking Software

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Access Control** | 9.2 (468 reviews) | Not enough data | 

#### Searchable Note Archives - AI Note-taking Software

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Semantic Search** | 9.4 (492 reviews) | Not enough data | 

#### Speaker Identification - AI Note-taking Software

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Speaker Recognition** | 9.4 (521 reviews) | Not enough data | 

### Insurance CRM

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | N/A | N/A |
| **HubSpot Sales Hub** | N/A | N/A |

#### Relationship Management - Insurance CRM

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Renewal Management** | Not enough data | Not enough data | 
| **Client Communication Tools** | Not enough data | Not enough data | 
| **Lead Tracking** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Winbacks** | Not enough data | Not enough data | 
| **Communication History** | Not enough data | Not enough data | 
| **Activity Management** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 

#### Follow up Automation - Insurance CRM

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Automated Follow-Ups** | Not enough data | Not enough data | 
| **Marketing Campaigns** | Not enough data | Not enough data | 

#### Document Management - Insurance CRM

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Documentation handling** | Not enough data | Not enough data | 

#### Integrations & Reports - Insurance CRM

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Reporting & Analytics** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | N/A | N/A |
| **HubSpot Sales Hub** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant)

**Unique to Fathom (6):** [Video CMS Software](https://www.g2.com/categories/video-cms), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Note-Taking Software](https://www.g2.com/categories/note-taking-software), [Transcription Software](https://www.g2.com/categories/transcription), [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software), [AI Meeting Assistants Software](https://www.g2.com/categories/ai-meeting-assistants)

**Unique to HubSpot Sales Hub (11):** [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Visitor Identification Software](https://www.g2.com/categories/visitor-identification), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [CRM Software](https://www.g2.com/categories/crm), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Insurance CRM Software](https://www.g2.com/categories/insurance-crm)


---
## Reviewer Demographics

### By Company Size

| Segment | Fathom | HubSpot Sales Hub | 
|---|---|---|
| **Small-Business** | 78.3% | 60.8% | 
| **Mid-Market** | 19.5% | 35.2% | 
| **Enterprise** | 2.2% | 4.0% | 

### By Industry

#### Fathom

- **Marketing and Advertising:** 13.2%
- **Computer Software:** 13.1%
- **Consulting:** 10.7%
- **Information Technology and Services:** 8.7%
- **Professional Training & Coaching:** 4.5%
- **Financial Services:** 3.9%
- **Non-Profit Organization Management:** 2.6%
- **Management Consulting:** 2.6%
- **Staffing and Recruiting:** 2.0%
- **Accounting:** 1.8%
- **Other:** 36.9%

#### HubSpot Sales Hub

- **Computer Software:** 15.9%
- **Information Technology and Services:** 12.2%
- **Marketing and Advertising:** 9.9%
- **Financial Services:** 4.3%
- **Education Management:** 3.2%
- **Real Estate:** 2.8%
- **Internet:** 2.2%
- **Hospital & Health Care:** 1.8%
- **Health, Wellness and Fitness:** 1.6%
- **Staffing and Recruiting:** 1.6%
- **Other:** 44.5%

---
## Alternatives

### Alternatives to Fathom

- [Grain](https://www.g2.com/products/grain/reviews) — 4.6/5 stars (309 reviews)
- [tl;dv](https://www.g2.com/products/tl-dv/reviews) — 4.7/5 stars (524 reviews)
- [Otter.ai](https://www.g2.com/products/otter-ai/reviews) — 4.4/5 stars (499 reviews)
- [Fellow](https://www.g2.com/products/fellow/reviews) — 4.7/5 stars (2427 reviews)
- [Avoma](https://www.g2.com/products/avoma/reviews) — 4.6/5 stars (1363 reviews)
- [Fireflies.ai](https://www.g2.com/products/fireflies-ai/reviews) — 4.7/5 stars (751 reviews)
- [MeetGeek](https://www.g2.com/products/meetgeek/reviews) — 4.6/5 stars (490 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6678 reviews)
- [Rev](https://www.g2.com/products/rev/reviews) — 4.7/5 stars (592 reviews)
- [Krisp](https://www.g2.com/products/krisp/reviews) — 4.7/5 stars (1523 reviews)

### Alternatives to HubSpot Sales Hub

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25853 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9689 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2940 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [Salesmate](https://www.g2.com/products/salesmate/reviews) — 4.7/5 stars (118 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3573 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (846 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (299 reviews)
- [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) — 4.5/5 stars (9108 reviews)

---
## Top Discussions

### Fathom

- Title: [How do I show it is recording during live Zooms?](https://www.g2.com/discussions/how-do-i-show-it-is-recording-during-live-zooms) — 9 comments, 1 upvote
  > **Top comment:** "it shows as a meeting participant"

### HubSpot Sales Hub

- Title: [Can I automate multiple scheduled sales email sends based on the suggested optimized send times?](https://www.g2.com/discussions/can-i-automate-multiple-scheduled-sales-email-sends-based-on-the-suggested-optimized-send-times) — 6 comments, 1 upvote
  > **Top comment:** "Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences."
- Title: [What is HubSpot Sales Hub used for?](https://www.g2.com/discussions/what-is-hubspot-sales-hub-used-for) — 5 comments
  > **Top comment:** "Hubspot Sales is a client management or engagement tool. Hubspot is split into two main categories Sales and Marketing. As the question is around sales -..."
- Title: [Will Hubspot connect well with variety of accounting softwares?](https://www.g2.com/discussions/will-hubspot-connect-well-with-variety-of-accounting-softwares) — 5 comments, 2 upvotes
  > **Top comment:** "There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant..."
- Title: [How has HubSpot Sales Hub impacted the sales pipeline management in small to mid-sized businesses?](https://www.g2.com/discussions/how-has-hubspot-sales-hub-impacted-the-sales-pipeline-management-in-small-to-mid-sized-businesses) — 4 comments
  > **Top comment:** "HubSpot Sales Hub helps small and mid-sized businesses manage their sales pipeline better by:

Giving a clear view of all leads and deals.
Automating..."
- Title: [Sequences](https://www.g2.com/discussions/24872-sequences) — 4 comments, 1 upvote
  > **Top comment:** "Yes, you can do either... You can export a list of people who belong to a specific segment (list) or you can add a new "sequence" and enroll those already in..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/fathom-video-vs-hubspot-sales-hub)