Compare Fathom and Google Workspace 
At a Glance
Market Segments
Small-Business (78.4% of reviews)
Small-Business (46.3% of reviews)
Entry-Level Pricing
Free
$6.00 Per Month
Fathom
Star Rating
(6,729)5.0 out of 5
Market Segments
Small-Business (78.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansGoogle Workspace
Star Rating
(47,697)4.6 out of 5
Market Segments
Small-Business (46.3% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Google Workspace excels in providing a comprehensive suite of tools, integrating email, documents, storage, and meetings all in one platform. Users appreciate the efficiency it brings, allowing for real-time collaboration in Docs, Sheets, and Slides, which enhances team productivity.
- Users say that Fathom stands out for its simplicity and effectiveness in meeting specific needs, particularly for recording meetings and generating transcripts. Reviewers highlight the ease of setup, noting that it "just worked" during their first use, which is a significant advantage for those looking for a hassle-free experience.
- Reviewers mention that while Google Workspace has a robust feature set, some users feel it can be overwhelming due to its extensive capabilities. This complexity can lead to a steeper learning curve for new users compared to Fathom, which is praised for its straightforward functionality.
- According to verified reviews, Fathom's quality of support is highly rated, with users appreciating the prompt assistance and helpful resources available. In contrast, Google Workspace, while still offering solid support, has received slightly lower ratings in this area, indicating room for improvement.
- G2 reviewers highlight that Google Workspace's use of AI across its platforms enhances user experience, making tasks more enjoyable and efficient. Users love discovering new features that help them complete work faster, a benefit that Fathom does not emphasize as strongly.
- Users report that both products have their strengths, but Google Workspace's larger market presence and extensive user base provide a wealth of resources and community support. However, Fathom's focus on small businesses and its free entry-level pricing make it an attractive option for startups and budget-conscious teams.
Pricing
Entry-Level Pricing
Fathom
Forever Free
Free
Enjoy the #1 rated AI Meeting Assistant for free forever.
- Unlimited transcripts, recording, and AI summaries
- Unlimited meeting clips, playlists, and recording search
- Slack & CRM integrations to automate post-meeting updates
Google Workspace
Business Starter
$6.00
Per Month
- Custom and secure business email
- 100 participant video meetings
- 30 GB storage per user
Free Trial
Fathom
Free Trial is available
Google Workspace
Free Trial is available
Ratings
Meets Requirements
9.6
6,257
9.1
37,800
Ease of Use
9.7
6,391
9.3
38,023
Ease of Setup
9.6
5,045
9.2
9,943
Ease of Admin
9.6
1,925
9.0
8,365
Quality of Support
9.7
4,737
8.6
30,144
Has the product been a good partner in doing business?
9.7
1,857
9.0
7,690
Product Direction (% positive)
9.8
6,271
8.7
36,505
Features by Category
File Management
Not enough data
9.2
8031
Not enough data
9.1
8082
Not enough data
9.0
8166
Not enough data
8.9
8210
Not enough data
9.0
7796
Agentic AI - Cloud Content Collaboration
Not enough data
7.7
131
Not enough data
8.0
136
Not enough data
8.1
132
Collaboration
Not enough data
9.0
7581
Not enough data
9.4
8405
Not enough data
9.2
7911
Not enough data
8.8
6862
Administration
Not enough data
9.1
6049
Not enough data
8.9
5871
Not enough data
9.1
5821
Not enough data
8.4
6309
Not enough data
8.7
5303
Not enough data
9.1
6430
Platform
Not enough data
9.3
2150
Not enough data
8.8
1742
Not enough data
8.8
1667
Not enough data
8.8
1509
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Organization
Feature Not Available
Not enough data
9.2
671
Not enough data
8.9
669
Not enough data
Performance Analysis
8.5
194
Not enough data
Feature Not Available
Not enough data
Sales Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.8
125
Not enough data
9.5
633
Not enough data
Agentic AI - AI Sales Assistant
9.1
60
Not enough data
Feature Not Available
Not enough data
9.0
57
Not enough data
Feature Not Available
Not enough data
9.2
59
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Business Instant Messaging
Not enough data
8.8
2107
Not enough data
8.8
2232
Not enough data
8.7
2049
Business Instant Messaging
Not enough data
9.0
2189
Not enough data
9.0
2237
Business Instant Messaging
Not enough data
9.0
2275
Not enough data
9.1
2346
Not enough data
8.7
1890
Generative AI - Business Instant Messaging
Not enough data
8.4
262
AI - Business Instant Messaging
Not enough data
8.3
256
Not enough data
8.3
255
Not enough data
8.2
253
Not enough data
8.3
254
Agentic AI - Business Instant Messaging
Not enough data
8.2
143
Not enough data
8.3
141
Call Analytics
9.7
2165
Not enough data
9.1
1783
Not enough data
9.3
1900
Not enough data
Feature Not Available
Not enough data
Artificial Intelligence - Conversation Intelligence
Feature Not Available
Not enough data
9.2
2051
Not enough data
9.7
5
Not enough data
Generative AI
9.5
1797
Not enough data
Agentic AI - Conversation Intelligence
9.0
512
Not enough data
9.0
497
Not enough data
9.0
534
Not enough data
9.1
482
Not enough data
9.1
500
Not enough data
8.9
481
Not enough data
8.8
468
Not enough data
Presenter Tools
Not enough data
8.9
2830
Not enough data
8.4
2436
Not enough data
8.3
2320
Not enough data
8.7
2732
Conferencing Options
Not enough data
9.0
3103
Not enough data
9.0
3159
Not enough data
9.1
3271
Application Tools
Not enough data
8.8
2503
Not enough data
8.6
2580
Not enough data
9.1
2877
Agentic AI - Screen Sharing
Not enough data
8.5
231
Platform Basics
Not enough data
8.7
1827
Not enough data
8.8
1822
Not enough data
9.5
1859
Platform Content
Not enough data
8.6
1713
Not enough data
8.1
1713
Not enough data
8.3
1646
Not enough data
9.4
1824
Platform Additional Functionality
Not enough data
8.8
1613
Not enough data
9.2
1715
Not enough data
9.4
1766
Generative AI
Not enough data
8.5
555
Not enough data
8.2
544
Not enough data
7.6
541
Not enough data
8.5
549
Not enough data
7.3
531
Not enough data
8.2
539
Not enough data
7.9
538
Calculating
Not enough data
8.9
1871
Not enough data
8.9
1763
Insights
Not enough data
8.7
1745
Not enough data
8.9
1811
Editing
Not enough data
8.5
1746
Not enough data
9.4
1910
Not enough data
8.9
1800
Functionality
Not enough data
8.7
1604
Not enough data
9.2
1821
Not enough data
9.1
1834
Not enough data
9.5
1925
Applications
Not enough data
9.3
1533
Not enough data
9.1
1353
Not enough data
8.3
1252
Collaboration
Not enough data
9.4
1551
Not enough data
9.0
1237
Not enough data
9.3
1447
Management
Not enough data
9.2
1391
Not enough data
9.1
1285
Not enough data
9.5
1343
Agentic AI - Office Suites
Not enough data
8.1
424
Not enough data
8.2
429
Customization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
447
Not enough data
Organization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
445
Not enough data
8.9
445
Not enough data
Feature Not Available
Not enough data
8.9
442
Not enough data
Agentic AI - Video CMS
9.2
61
Not enough data
9.2
62
Not enough data
9.3
61
Not enough data
9.3
62
Not enough data
Voice
9.0
2536
Not enough data
9.0
2787
Not enough data
Transcription
9.1
2732
Not enough data
9.4
2573
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Editing
9.2
2393
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
9.1
2239
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
2494
Not enough data
Agentic AI - Transcription
9.1
321
Not enough data
9.1
317
Not enough data
9.1
312
Not enough data
Collaboration Tools
Not enough data
9.0
5955
Not enough data
9.1
4200
Not enough data
8.3
3660
Not enough data
9.0
4249
Not enough data
8.9
3987
Meeting Coordination
Not enough data
9.1
5818
Not enough data
8.5
5193
Not enough data
8.8
5475
Not enough data
9.2
4188
Software Type
Not enough data
9.1
5770
Not enough data
9.2
4259
Not enough data
8.9
3832
Agentic AI - Video Conferencing
Not enough data
8.2
399
Not enough data
7.9
404
Not enough data
8.3
401
Survey Management
Not enough data
9.0
1023
Not enough data
9.0
1045
Not enough data
8.4
1001
Not enough data
9.0
1019
Survey Customization
Not enough data
8.5
871
Not enough data
8.4
924
Not enough data
8.6
919
Not enough data
8.4
763
Survey Insights
Not enough data
8.8
1002
Not enough data
8.4
768
Not enough data
9.0
978
Not enough data
9.0
973
Agentic AI - Survey
Not enough data
8.4
88
Not enough data
8.0
87
Not enough data
8.3
88
Calendar View
Not enough data
9.2
1472
Not enough data
9.2
1437
Shared Calendar
Not enough data
9.3
1493
Not enough data
9.1
1445
Accessibility
Not enough data
8.8
1257
Not enough data
8.7
1313
Integration
Not enough data
9.0
1380
Not enough data
8.9
1356
Not enough data
8.9
1369
Notifications
Not enough data
9.0
1405
Not enough data
8.8
1259
Generative AI
Not enough data
7.9
781
Not enough data
8.2
781
Not enough data
8.1
776
Agentic AI - Calendar
Not enough data
8.2
327
Design
Not enough data
8.7
1422
Not enough data
8.4
1432
Not enough data
8.5
1424
Collaboration
Not enough data
9.4
1539
Not enough data
9.3
1507
File Types
Not enough data
9.2
1521
Not enough data
9.0
1491
Not enough data
8.7
1245
Edit & Revise
Not enough data
9.1
1502
Not enough data
9.0
1452
Not enough data
9.3
1527
Integrate & Embed
Not enough data
9.3
1478
Not enough data
8.9
1320
Not enough data
9.1
1398
Operating System
Not enough data
9.2
1372
Not enough data
9.0
1350
Not enough data
8.2
1097
Generative AI
Not enough data
8.4
772
Not enough data
8.6
761
Not enough data
7.8
750
Not enough data
8.2
751
Not enough data
8.1
745
Agentic AI - Document Creation
Not enough data
7.8
322
Generative AI
Not enough data
8.4
856
Not enough data
8.4
849
Not enough data
8.2
841
Not enough data
8.1
345
Not enough data
8.5
347
Not enough data
7.8
338
Meeting Prep - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Meeting Automation - AI Meeting Assistants
9.7
3236
Not enough data
9.3
3162
Not enough data
9.4
3182
Not enough data
Meeting Insights - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.6
3186
Not enough data
Accessibility - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Meeting Assistants
9.0
279
Not enough data
8.8
279
Not enough data
9.0
277
Not enough data
8.9
277
Not enough data
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Coaching
8.9
51
Not enough data
8.8
52
Not enough data
8.7
51
Not enough data
8.9
52
Not enough data
Training
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.5
353
Not enough data
Feedback
9.4
338
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
9.6
317
Not enough data
Agentic AI - Note-Taking Software
9.2
326
7.8
79
Action Item Detection - AI Note-taking Software
9.6
566
Not enough data
9.7
591
Not enough data
Automatic Transcription - AI Note-taking Software
9.6
558
Not enough data
Collaboration & Sharing - AI Note-taking Software
9.4
504
Not enough data
Language & Accent Support - AI Note-taking Software
9.1
497
Not enough data
Multi-Platform Integration - AI Note-taking Software
9.2
510
Not enough data
Privacy & Security Controls - AI Note-taking Software
9.2
468
Not enough data
Searchable Note Archives - AI Note-taking Software
9.4
489
Not enough data
Speaker Identification - AI Note-taking Software
9.4
514
Not enough data
Customizations
Not enough data
8.4
429
Not enough data
8.8
433
Not enough data
8.4
396
Not enough data
8.5
408
Growth
Not enough data
8.4
340
Not enough data
8.5
366
Not enough data
8.5
341
Not enough data
8.1
323
Not enough data
8.6
347
Content
Not enough data
8.9
395
Not enough data
8.8
405
Not enough data
8.8
401
Not enough data
8.4
145
Support
Not enough data
8.4
152
Categories
Categories
Shared Categories
Fathom and Google Workspace are categorized as Note-Taking Software
Unique Categories
Fathom is categorized as Conversation Intelligence, AI Sales Assistant, Video CMS, Sales Coaching, Transcription, AI Note-Taking Software, and AI Meeting Assistants
Google Workspace is categorized as Business Instant Messaging, Screen Sharing, Spreadsheets, Website Builder, Presentation, Document Creation, Cloud Content Collaboration, Office Suites, Calendar, Email, Survey, and Video Conferencing
Reviews
Reviewers' Company Size
Fathom
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Google Workspace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
13.3%
Computer Software
13.0%
Consulting
10.7%
Information Technology and Services
8.7%
Professional Training & Coaching
4.6%
Other
49.7%
Information Technology and Services
9.2%
Education Management
8.3%
Computer Software
7.8%
Marketing and Advertising
6.7%
Higher Education
5.1%
Other
62.9%
Discussions
How do I show it is recording during live Zooms?
9 Comments
ND
it shows as a meeting participantRead more
Fathom has no more discussions with answers
Internet Connection
25 Comments
KP
yes , company can working on it. but company need a focus on real time network customer thingsRead more
Is there a way to see everyone all at once on the screen?
21 Comments
CS
No, there is no way to see everyone all at once on the screen in Google hangouts. If you want that feature go for zoom video conferencing app.Read more
Is that possible to see the files from multiple Google accounts simultaneously?
17 Comments
SD
Yes you can do it, always you share your docs wit them or you can grant those accounts over your docs. You have multiple ways to do it even sharing by links.Read more
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