# Fathom vs Zoho Zia Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Fathom excels in user experience, with many praising its seamless integration and ease of use. Users appreciate how it provides clear, point-wise insights about meetings, making it a favorite for those who want to streamline their note-taking process.
- **Users say** that Zoho Zia offers a comprehensive set of features for sales workflows, including lead auto-fill and client recording. However, some users have noted that it can struggle to meet specific workflow needs, indicating potential configuration challenges.
- **Reviewers mention** that Fathom's ability to automatically record and summarize meetings is a game-changer, allowing users to focus on the conversation rather than taking notes. This feature has been highlighted as a significant time-saver for busy professionals.
- **According to verified reviews** , Zoho Zia is recognized for its quick and helpful chat support, which users find beneficial when navigating the platform. However, the overall satisfaction ratings suggest that it may not be as robust as Fathom in terms of user support and experience.
- **G2 reviewers highlight** that Fathom has a much larger user base, with thousands of reviews reflecting a high level of satisfaction. This extensive feedback indicates a strong market presence and reliability, which can be reassuring for potential buyers.
- **Users report** that while Zoho Zia has transformed their business operations with its AI capabilities, the overall user satisfaction is lower compared to Fathom. This suggests that while it has valuable features, it may not deliver the same level of satisfaction as Fathom does for everyday users.



| | Fathom | Zoho Zia | 
|---|---|---|
| **Star Rating** | 5.0 out of 5 | 4.0 out of 5 | 
| **Total Reviews** | 6,956 | 27 | 
| **Largest Market Segment** | Small-Business (78.3% of reviews) | Small-Business (61.5% of reviews) | 
| **Entry Level Price** | Free | No pricing available | 

---
## Top Pros & Cons

### Fathom

Pros:
- Accuracy (1124 reviews)
- AI Summary (1119 reviews)

Cons:
- Meeting Management (329 reviews)
- Recording Issues (258 reviews)

### Zoho Zia

**Not enough data**

---
## Ratings Comparison
| Rating | Fathom | Zoho Zia | 
|---|---|---|
  | **Meets Requirements** | 9.6 (6465 reviews) | 8.8 (19 reviews) | 
  | **Ease of Use** | 9.7 (6606 reviews) | 8.9 (19 reviews) | 
  | **Ease of Setup** | 9.6 (5257 reviews) | 7.7 (5 reviews) | 
  | **Ease of Admin** | 9.6 (1949 reviews) | Not enough data | 
  | **Quality of Support** | 9.7 (4876 reviews) | 9.0 (16 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.7 (1883 reviews) | 8.3 (5 reviews) | 
  | **Product Direction (% positive)** | 9.8 (6453 reviews) | 8.3 (20 reviews) | 

---
## Pricing

### Fathom

#### Entry-Level Pricing

Plan: Forever Free

Price: Free

Description: Enjoy the #1 rated AI Meeting Assistant for free forever. 

Key Features:
- Unlimited transcripts, recording, and AI summaries
- Unlimited meeting clips, playlists, and recording search
- Slack & CRM integrations to automate post-meeting updates

[Browse all 3 editions](https://www.g2.com/products/fathom-video/pricing)

#### Free Trial

Yes

### Zoho Zia

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.1/10 | 789 |
| **Zoho Zia** | 7.7/10 | 18 |

#### Lead Facilitation

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Customer-facing Chatbot** | Feature Not Available | 8.2 (14 reviews) ✓ Verified | 
| **Lead Qualification** | Feature Not Available | 7.5 (14 reviews) ✓ Verified | 
| **Lead Follow-up** | Feature Not Available | 8.1 (14 reviews) ✓ Verified | 
| **Meeting Scheduling ** | Feature Not Available | 7.8 (16 reviews) ✓ Verified | 

#### Organization

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Feature Not Available | 7.6 (16 reviews) ✓ Verified | 
| **Data Entry** | 9.2 (675 reviews) | 7.7 (16 reviews) ✓ Verified | 
| **Integrations / APIs** | 8.9 (671 reviews) | 7.6 (16 reviews) ✓ Verified | 

#### Performance Analysis

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Coaching ** | 8.5 (197 reviews) | 7.5 (14 reviews) ✓ Verified | 
| **Peformance Tracking** | Feature Not Available | 7.8 (15 reviews) ✓ Verified | 

#### Sales Analysis

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **ROI Forecasting ** | Feature Not Available | 7.0 (14 reviews) ✓ Verified | 
| **Sales Forecasting ** | Feature Not Available | 7.7 (14 reviews) ✓ Verified | 

#### Generative AI

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **AI Text Generation** | 8.8 (125 reviews) | Not enough data | 
| **AI Text Summarization** | 9.6 (633 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Autonomous Task Execution** | 9.1 (61 reviews) | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | 9.1 (58 reviews) | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | 9.3 (60 reviews) | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.2/10 | 2565 |
| **Zoho Zia** | N/A | N/A |

#### Call Analytics

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Call Recording** | 9.7 (2258 reviews) | Not enough data | 
| **Machine Learning** | 9.1 (1804 reviews) | Not enough data | 
| **Call Analysis** | 9.3 (1939 reviews) | Not enough data | 
| **Lead Qualification** | Feature Not Available | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Customer Scoring** | Feature Not Available | Not enough data | 
| **Speech-to-Text** | 9.3 (2148 reviews) | Not enough data | 
| **Sentiment Analysis** | 9.4 (8 reviews) | Not enough data | 

#### Generative AI

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **AI Text Summarization** | 9.5 (1928 reviews) | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Autonomous Task Execution** | 9.0 (526 reviews) | Not enough data | 
| **Multi-step Planning** | 9.0 (501 reviews) | Not enough data | 
| **Cross-system Integration** | 8.9 (588 reviews) | Not enough data | 
| **Adaptive Learning** | 9.1 (483 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.1 (511 reviews) | Not enough data | 
| **Proactive Assistance** | 8.9 (487 reviews) | Not enough data | 
| **Decision Making** | 8.8 (470 reviews) | Not enough data | 

### Video CMS

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.1/10 | 483 |
| **Zoho Zia** | N/A | N/A |

#### Customization

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Branding** | Feature Not Available | Not enough data | 
| **Customizable Thumbnails** | Feature Not Available | Not enough data | 
| **Custom Metadata** | Feature Not Available | Not enough data | 
| **Annotations** | 8.8 (447 reviews) | Not enough data | 

#### Organization

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Availability Scheduling** | Feature Not Available | Not enough data | 
| **Workflows** | Feature Not Available | Not enough data | 
| **Playlists** | 8.5 (445 reviews) | Not enough data | 
| **Deep Search** | 8.9 (445 reviews) | Not enough data | 
| **Analytics** | Feature Not Available | Not enough data | 
| **Permissions** | 8.9 (443 reviews) | Not enough data | 

#### Agentic AI - Video CMS

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Autonomous Task Execution** | 9.2 (61 reviews) | Not enough data | 
| **Cross-system Integration** | 9.2 (63 reviews) | Not enough data | 
| **Adaptive Learning** | 9.3 (61 reviews) | Not enough data | 
| **Proactive Assistance** | 9.3 (62 reviews) | Not enough data | 

### Transcription

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.1/10 | 2893 |
| **Zoho Zia** | N/A | N/A |

#### Voice

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Dictation** | 9.0 (2540 reviews) | Not enough data | 
| **Accuracy** | 9.0 (2810 reviews) | Not enough data | 

#### Transcription

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Speaker Identification** | 9.1 (2755 reviews) | Not enough data | 
| **Timecode Management** | 9.4 (2580 reviews) | Not enough data | 
| **Closed Captioning** | Feature Not Available | Not enough data | 
| **Custom Dictionary** | Feature Not Available | Not enough data | 

#### Editing

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Collaboration** | 9.2 (2398 reviews) | Not enough data | 
| **Spell Check and Punctuation** | Feature Not Available | Not enough data | 
| **Text Editing** | Feature Not Available | Not enough data | 
| **Translation** | Feature Not Available | Not enough data | 

#### Integration

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Data Security** | 9.1 (2242 reviews) | Not enough data | 
| **API** | Feature Not Available | Not enough data | 
| **Voice Files** | Feature Not Available | Not enough data | 
| **Live Captioning** | Feature Not Available | Not enough data | 
| **Integrates With Existing Applications** | 9.2 (2511 reviews) | Not enough data | 

#### Agentic AI - Transcription

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Autonomous Task Execution** | 9.1 (323 reviews) | Not enough data | 
| **Cross-system Integration** | 9.1 (322 reviews) | Not enough data | 
| **Decision Making** | 9.1 (315 reviews) | Not enough data | 

### AI Meeting Assistants

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.3/10 | 3308 |
| **Zoho Zia** | N/A | N/A |

#### Meeting Prep - AI Meeting Assistants

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Agenda Management** | Feature Not Available | Not enough data | 
| **Virtual Meeting Hosting** | Feature Not Available | Not enough data | 
| **Automated Scheduling** | Feature Not Available | Not enough data | 

#### Meeting Automation - AI Meeting Assistants

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Automated Note-Taking** | 9.7 (3264 reviews) | Not enough data | 
| **Voice Recognition** | 9.3 (3176 reviews) | Not enough data | 
| **Action Item Tracking** | 9.4 (3206 reviews) | Not enough data | 

#### Meeting Insights - AI Meeting Assistants

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Sentiment Analysis** | Feature Not Available | Not enough data | 
| **Personalization** | Feature Not Available | Not enough data | 
| **Smart Summaries** | 9.6 (3212 reviews) | Not enough data | 

#### Accessibility - AI Meeting Assistants

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Language Translation** | Feature Not Available | Not enough data | 
| **Real-Time Transcription** | Feature Not Available | Not enough data | 
| **Accessibility Guidelines Compliance** | Feature Not Available | Not enough data | 

#### Agentic AI - AI Meeting Assistants

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Autonomous Task Execution** | 9.0 (280 reviews) | Not enough data | 
| **Multi-step Planning** | 8.8 (283 reviews) | Not enough data | 
| **Cross-system Integration** | 9.0 (280 reviews) | Not enough data | 
| **Decision Making** | 8.9 (279 reviews) | Not enough data | 

#### Meeting Capture & Retention - AI Meeting Assistants

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Bot Presence** | 8.5 (8 reviews) | Not enough data | 
| **Meeting Moments Management** | 9.8 (15 reviews) | Not enough data | 
| **Audio or Video Recording** | 9.8 (22 reviews) | Not enough data | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.1/10 | 370 |
| **Zoho Zia** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Multi-step Planning** | 8.9 (52 reviews) | Not enough data | 
| **Cross-system Integration** | 8.8 (52 reviews) | Not enough data | 
| **Adaptive Learning** | 8.7 (51 reviews) | Not enough data | 
| **Decision Making** | 8.9 (52 reviews) | Not enough data | 

#### Training

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Knowledge Base** | Feature Not Available | Not enough data | 
| **Coaching Materials** | Feature Not Available | Not enough data | 
| **Playbook Creation** | Feature Not Available | Not enough data | 
| **Video Record** | 9.5 (359 reviews) | Not enough data | 

#### Feedback

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Review** | 9.4 (343 reviews) | Not enough data | 
| **Scorecard** | Feature Not Available | Not enough data | 
| **Coaching Card** | Feature Not Available | Not enough data | 
| **Leaderboard** | Feature Not Available | Not enough data | 
| **Real-Time Updates** | Feature Not Available | Not enough data | 
| **Notifications** | Feature Not Available | Not enough data | 
| **Competition** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **AI Text Summarization** | 9.6 (318 reviews) | Not enough data | 

### Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.2/10 | 331 |
| **Zoho Zia** | N/A | N/A |

#### Agentic AI - Note-Taking Software

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Autonomous Task Execution** | 9.2 (329 reviews) | Not enough data | 

### AI Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.4/10 | 685 |
| **Zoho Zia** | N/A | N/A |

#### Action Item Detection - AI Note-taking Software

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Action Item extraction** | 9.6 (578 reviews) | Not enough data | 
| **Summary Generation** | 9.7 (609 reviews) | Not enough data | 

#### Automatic Transcription - AI Note-taking Software

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Speech-to-text Transcription** | 9.6 (569 reviews) | Not enough data | 

#### Collaboration & Sharing - AI Note-taking Software

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Team-based Access** | 9.4 (508 reviews) | Not enough data | 

#### Language & Accent Support - AI Note-taking Software

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Multi-Language and Accent Support** | 9.1 (502 reviews) | Not enough data | 

#### Multi-Platform Integration - AI Note-taking Software

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Integrations** | 9.2 (516 reviews) | Not enough data | 

#### Privacy & Security Controls - AI Note-taking Software

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Access Control** | 9.2 (468 reviews) | Not enough data | 

#### Searchable Note Archives - AI Note-taking Software

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Semantic Search** | 9.4 (492 reviews) | Not enough data | 

#### Speaker Identification - AI Note-taking Software

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Speaker Recognition** | 9.4 (521 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant)

**Unique to Fathom (7):** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Video CMS Software](https://www.g2.com/categories/video-cms), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Note-Taking Software](https://www.g2.com/categories/note-taking-software), [Transcription Software](https://www.g2.com/categories/transcription), [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software), [AI Meeting Assistants Software](https://www.g2.com/categories/ai-meeting-assistants)



---
## Reviewer Demographics

### By Company Size

| Segment | Fathom | Zoho Zia | 
|---|---|---|
| **Small-Business** | 78.3% | 61.5% | 
| **Mid-Market** | 19.5% | 30.8% | 
| **Enterprise** | 2.2% | 7.7% | 

### By Industry

#### Fathom

- **Marketing and Advertising:** 13.1%
- **Computer Software:** 13.1%
- **Consulting:** 10.7%
- **Information Technology and Services:** 8.8%
- **Professional Training & Coaching:** 4.5%
- **Financial Services:** 3.9%
- **Non-Profit Organization Management:** 2.6%
- **Management Consulting:** 2.6%
- **Staffing and Recruiting:** 2.0%
- **Accounting:** 1.8%
- **Other:** 36.9%

#### Zoho Zia

- **Computer Software:** 11.5%
- **Internet:** 11.5%
- **Information Technology and Services:** 11.5%
- **Marketing and Advertising:** 7.7%
- **Accounting:** 3.8%
- **Automotive:** 3.8%
- **Computer Networking:** 3.8%
- **Consumer Services:** 3.8%
- **Environmental Services:** 3.8%
- **Health, Wellness and Fitness:** 3.8%
- **Other:** 34.6%

---
## Alternatives

### Alternatives to Fathom

- [Grain](https://www.g2.com/products/grain/reviews) — 4.6/5 stars (309 reviews)
- [tl;dv](https://www.g2.com/products/tl-dv/reviews) — 4.7/5 stars (529 reviews)
- [Otter.ai](https://www.g2.com/products/otter-ai/reviews) — 4.4/5 stars (502 reviews)
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- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6678 reviews)
- [Rev](https://www.g2.com/products/rev/reviews) — 4.7/5 stars (621 reviews)
- [Krisp](https://www.g2.com/products/krisp/reviews) — 4.7/5 stars (1539 reviews)

### Alternatives to Zoho Zia

- [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1255 reviews)
- [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) — 4.5/5 stars (9108 reviews)
- [Otter.ai](https://www.g2.com/products/otter-ai/reviews) — 4.4/5 stars (502 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13879 reviews)
- [6sense Revenue Marketing](https://www.g2.com/products/6sense-revenue-marketing/reviews) — 4.3/5 stars (1457 reviews)
- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5609 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9694 reviews)
- [Backstory](https://www.g2.com/products/people-ai-backstory/reviews) — 4.5/5 stars (630 reviews)
- [Salesken](https://www.g2.com/products/salesken/reviews) — 4.9/5 stars (396 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25862 reviews)

---
## Top Discussions

### Fathom

- Title: [How do I show it is recording during live Zooms?](https://www.g2.com/discussions/how-do-i-show-it-is-recording-during-live-zooms) — 9 comments, 1 upvote
  > **Top comment:** "it shows as a meeting participant"

### Zoho Zia

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/fathom-video-vs-zoho-zia)