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At a Glance
Market Segments
Small-Business (89.1% of reviews)
Mid-Market (52.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
FastSpring
Star Rating
(186)4.5 out of 5
Market Segments
Small-Business (89.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about FastSpringZuora
Star Rating
(310)3.9 out of 5
Market Segments
Mid-Market (52.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ZuoraSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that FastSpring excels in customer support, with users highlighting their "knowledgeable and helpful account managers" who simplify the complexities of e-commerce, making it a preferred choice for small businesses.
- Users say that Zuora provides robust automation features for recurring billing, allowing for easy management of different plans and currencies, which is particularly beneficial for mid-market companies looking to streamline their subscription processes.
- Reviewers mention that FastSpring's ease of use is a significant advantage, with many praising its intuitive interface that helps businesses focus on selling online without getting bogged down by technical issues.
- According to verified reviews, Zuora's financial reporting capabilities are a standout feature, providing valuable insights into recurring revenue that help businesses make informed decisions without needing extensive data analysis resources.
- G2 reviewers highlight that FastSpring's global infrastructure and multiple payment options enhance its appeal, especially for small businesses looking to expand their reach without facing payment processing challenges.
- Users report that while Zuora is effective for larger enterprises, some find it less user-friendly compared to FastSpring, with feedback indicating that the setup process can be more complex and time-consuming.
Pricing
Entry-Level Pricing
FastSpring
No pricing availableZuora
No pricing availableFree Trial
FastSpring
Free Trial is available
Zuora
No trial information availableRatings
Meets Requirements
9.1
153
8.0
243
Ease of Use
8.8
153
7.6
241
Ease of Setup
8.2
110
7.0
133
Ease of Admin
8.9
109
7.7
132
Quality of Support
9.1
149
7.4
231
Has the product been a good partner in doing business?
9.3
109
7.9
133
Product Direction (% positive)
8.2
147
7.9
241
Features by Category
Configuration - cpq
Not enough data
8.3
13
Not enough data
7.6
14
Not enough data
8.0
14
Not enough data
8.1
14
Not enough data
7.6
14
Pricing
Not enough data
8.8
13
Not enough data
8.8
14
Not enough data
9.0
12
Not enough data
8.6
13
Not enough data
7.8
13
Not enough data
9.4
12
Quoting
Not enough data
8.8
12
Not enough data
8.5
12
Not enough data
8.5
13
Not enough data
9.0
13
Not enough data
9.0
12
Admin
Not enough data
8.3
10
Not enough data
8.7
10
Not enough data
8.0
9
Not enough data
8.3
9
Channels
Not enough data
7.5
10
Not enough data
8.2
10
Not enough data
8.5
11
Platform
Not enough data
8.5
10
Not enough data
9.1
9
Not enough data
9.2
8
Not enough data
8.9
9
Not enough data
8.0
9
Not enough data
Not enough data
Generative AI - cpq
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Billing and Payments
8.2
15
9.2
6
8.1
14
8.9
6
8.8
15
9.2
6
Revenue Recognition
7.9
12
8.3
5
8.5
10
8.1
7
8.8
10
8.8
7
Revenue Optimization
8.3
11
6.3
5
7.7
10
6.3
5
6.9
12
6.4
6
8.3
8
8.8
7
Billing
8.8
32
|
Verified
7.9
39
8.1
20
|
Verified
7.5
35
7.5
26
|
Verified
7.0
38
8.7
17
|
Verified
7.2
20
Dunning
8.9
18
|
Verified
7.4
27
7.5
22
|
Verified
7.6
17
8.1
15
|
Verified
7.8
18
Performance
8.5
24
|
Verified
8.0
26
8.6
29
|
Verified
7.4
30
8.1
25
|
Verified
7.4
31
Reporting
8.1
15
|
Verified
8.5
14
7.7
14
|
Verified
8.3
14
7.7
15
|
Verified
8.3
15
Agentic AI - Subscription Billing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Recognition
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
8.9
6
Revenue Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
6.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Requirements
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contracts
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation
Not enough data
8.4
20
Not enough data
8.9
20
Not enough data
9.1
20
Bill Processing
Not enough data
8.4
18
Not enough data
8.7
17
Not enough data
8.9
19
Integration
Not enough data
8.6
18
Not enough data
8.3
17
Not enough data
8.4
16
Agentic AI - Billing
Not enough data
5.7
5
Order Management
8.5
9
|
Verified
8.5
8
8.9
14
|
Verified
8.1
8
7.7
8
|
Verified
8.1
6
8.6
14
|
Verified
8.7
9
Products & Plans
8.6
12
|
Verified
8.0
5
8.8
8
|
Verified
Not enough data
8.3
12
|
Verified
9.2
6
9.1
11
|
Verified
8.3
7
Pricing
9.0
13
|
Verified
7.9
8
8.5
12
|
Verified
8.3
7
8.0
9
|
Verified
8.1
6
Revenue Management
8.3
12
|
Verified
8.1
7
8.7
10
|
Verified
8.7
5
8.2
13
|
Verified
8.3
6
9.1
11
|
Verified
8.1
8
Integration
8.2
14
|
Verified
9.3
7
7.3
10
|
Verified
8.9
6
8.1
9
|
Verified
9.2
6
Agentic AI - Subscription Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Remittance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Tax and VAT Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Headless Commerce
Not enough data
Not enough data
7.7
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - E-Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Merchandising/Marketing
8.2
68
Not enough data
8.3
65
Not enough data
8.4
52
Not enough data
9.1
66
Not enough data
7.8
39
Not enough data
7.7
34
Not enough data
Feature Not Available
Not enough data
Product Catalog
8.4
65
Not enough data
8.6
63
Not enough data
8.3
42
Not enough data
9.1
58
Not enough data
Order Process
9.2
85
Not enough data
Feature Not Available
Not enough data
9.0
84
Not enough data
9.4
86
Not enough data
9.2
85
Not enough data
9.1
80
Not enough data
Feature Not Available
Not enough data
8.6
23
Not enough data
Multi-Channel Support
8.7
46
Not enough data
9.0
47
Not enough data
8.4
29
|
Verified
Not enough data
9.0
61
|
Verified
Not enough data
8.6
28
|
Verified
Not enough data
8.6
29
Not enough data
8.7
26
Not enough data
Platform
8.6
58
Not enough data
8.2
74
Not enough data
8.4
50
Not enough data
8.6
58
Not enough data
8.3
81
Not enough data
9.1
78
Not enough data
8.7
31
Not enough data
8.8
62
Not enough data
Feature Not Available
Not enough data
9.1
66
Not enough data
9.2
77
Not enough data
9.4
82
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Transactions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflows
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounts Receivable Automation
Not enough data
Not enough data
AI - Accounts Receivable
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Subscription Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment processing - Merchant of Record
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tax management - Merchant of Record
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Compliance - Merchant of Record
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration - Merchant of Record
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usage Metering - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Processing - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment failure - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Communication - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advance payment method update - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Failed payment analytics - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
FastSpring and Zuora are categorized as Subscription Billing, Subscription Revenue Management, Subscription Management, and Billing
Unique Categories
FastSpring is categorized as E-Commerce Platforms, Sales Tax and VAT Compliance, and Merchant of Record
Zuora is categorized as Usage-based billing software, Revenue Management, Subscription Analytics, CPQ, Accounts Receivable, Failed Payment Recovery, and Quote-to-Cash
Reviews
Reviewers' Company Size
FastSpring
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zuora
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
42.6%
Information Technology and Services
10.8%
Internet
6.8%
Music
5.1%
Marketing and Advertising
4.0%
Other
30.7%
Computer Software
24.5%
Information Technology and Services
12.4%
Internet
6.9%
Marketing and Advertising
5.2%
Telecommunications
4.1%
Other
46.9%
Alternatives
Discussions
Is the affiliation platform more easy to use than when it was created?
1 Comment
CG
Hi Jean, thank you for your question. We have made some significant changes to our affiliate program over the years in an effort to make it easier to use for...Read more
Has anybody had a successful relationship with this business?
1 Comment
MH
Frankly speaking, I started to get along well with my business only when I started to take seriously the need to use different documents. For example,...Read more
How much does FastSpring cost?
1 Comment
EM
FastSpring has 2 pricing options: An 8.9% fee of the total transaction value of the transaction. A 5.9% fee of the total transaction's value, plus 95 cents...Read more
Wish to know if you operate in India? Does your application talk to any other ERP seamlessly?
1 Comment
PS
Hi Harish,
Thanks for your question! I'm a Senior Research Analyst for G2, and would be happy to help you out.
From the research I've done, it...Read more
Zuora has no more discussions with answers
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