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Compare Fastmail and SaneBox 
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At a Glance
Market Segments
Small-Business (76.5% of reviews)
Small-Business (82.4% of reviews)
Entry-Level Pricing
$5.00 1 User Per Month
$8.25 per license / per month
Fastmail
Star Rating
(17)4.3 out of 5
Market Segments
Small-Business (76.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$5.00 1 User Per Month
Browse all 3 pricing plansSaneBox
Star Rating
(178)4.9 out of 5
Market Segments
Small-Business (82.4% of reviews)
Pros & Cons
Entry-Level Pricing
$8.25 per license / per month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SaneBox excels in its AI Sorting feature, with a score of 9.2, allowing for efficient email management by automatically sorting important emails into designated folders. In contrast, Fastmail lacks this level of AI-driven organization, which some users find less effective for managing high volumes of emails.
- Reviewers mention that SaneBox's Quality of Support is rated at 9.7, highlighting the responsiveness and helpfulness of their customer service team. Fastmail, with a lower score of 6.9, has received feedback indicating that users sometimes experience delays in support responses.
- G2 users appreciate SaneBox's Email Automation capabilities, scoring 9.5, which allows for streamlined workflows through automated responses and actions. Fastmail, while offering automation features, does not match the same level of user satisfaction in this area.
- Users on G2 highlight SaneBox's robust Analytics features, particularly Open Rates and Link Activity, both scoring above 9.4, which provide valuable insights into email engagement. Fastmail's analytics features are considered less comprehensive, leading to a gap in user insights.
- Reviewers say that SaneBox's Email Categorization feature, rated at 9.5, significantly enhances productivity by organizing emails into categories like "Important" and "News." Fastmail's categorization options are more limited, which some users find less helpful for managing their inboxes effectively.
- Users report that SaneBox's ease of setup is rated at 9.8, making it a user-friendly choice for those looking to quickly implement email management solutions. Fastmail, while functional, has received feedback indicating that its setup process can be more complex and time-consuming.
Pricing
Entry-Level Pricing
Fastmail
Standard
$5.00
1 User Per Month
Enhanced features for home or work.
- Everything on the the Basic plan
- 30GB per user of storage
- Use your own domains (you@yourname) and use up to 100 domains
SaneBox
SaneBox for Business
$8.25
per license / per month
Business subscription license. Includes unlimited features, trainings and support.
- Unlimited optional folders
- Unlimited SaneReminders
- Unlimited SaneAttachments
Free Trial
Fastmail
Free Trial is available
SaneBox
Free Trial is available
Ratings
Meets Requirements
7.7
10
9.6
108
Ease of Use
7.8
10
9.6
109
Ease of Setup
Not enough data
9.8
25
Ease of Admin
Not enough data
9.8
23
Quality of Support
6.9
9
9.7
95
Has the product been a good partner in doing business?
Not enough data
9.7
23
Product Direction (% positive)
6.5
10
8.9
98
Features by Category
Sorting & Filtering
Not enough data
8.7
9
Not enough data
9.1
9
Not enough data
9.2
15
Not enough data
8.8
15
Integrations
Not enough data
9.4
11
Not enough data
9.4
8
Not enough data
8.7
5
Time Management
Not enough data
9.2
10
Not enough data
9.5
14
Not enough data
9.7
12
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Management
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Anti-spam Features
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
9.6
8
Not enough data
9.4
8
Not enough data
9.5
10
Customizations
Not enough data
9.5
22
Not enough data
9.6
18
Not enough data
9.1
23
Not enough data
9.5
29
Not enough data
9.5
13
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Fastmail and SaneBox are categorized as Email Management
Unique Categories
Fastmail has no unique categories
Reviews
Reviewers' Company Size
Fastmail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SaneBox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
29.4%
Marketing and Advertising
11.8%
Human Resources
11.8%
Translation and Localization
5.9%
Telecommunications
5.9%
Other
35.3%
Information Technology and Services
8.8%
Marketing and Advertising
6.5%
Computer Software
5.9%
Management Consulting
4.7%
Higher Education
4.7%
Other
69.4%
Alternatives
Discussions
What is Fastmail used for?
1 Comment
KB
fast mailRead more
Fastmail has no more discussions with answers
How long you’re using and how it helped you?
4 Comments
AE
i have used Sanebox for around 9 months now, and it has helped me to manage email overwhelm.Read more
My main doubt is : how to be sure that SaneBox's tool really choose the correct e-mails to put in the SaneLatter folder or other folders ? How can we trust that SaneBox will not make mistakes, for example, putting an important and priority e- mail in the folder SaneLatter ? ority
1 Comment
EM
It’s like this and I mean no offense: you’re looking for a certainty that no string of coding can ever provide. If that is what you’re looking for, I fear...Read more
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