Compare Fastmail and Neo 
At a Glance
Market Segments
Small-Business (76.5% of reviews)
Small-Business (95.1% of reviews)
Entry-Level Pricing
$5.00 1 User Per Month
$1.99 1 User Per Month
Fastmail
Star Rating
(17)4.3 out of 5
Market Segments
Small-Business (76.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$5.00 1 User Per Month
Browse all 3 pricing plansNeo
Star Rating
(137)4.6 out of 5
Market Segments
Small-Business (95.1% of reviews)
Pros & Cons
Entry-Level Pricing
$1.99 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Neo excels in user satisfaction, boasting a higher overall rating compared to Fastmail. Users appreciate Neo's professional email service and website management, highlighting its ease of use and organization.
- According to verified reviews, Fastmail is praised for its innovative features like email masking and the ability to import emails from various platforms, which users find essential for managing spam and enhancing privacy.
- Users say that Neo offers excellent value for money with its competitive pricing, making it an attractive option for small businesses looking for reliable email services without breaking the bank.
- Reviewers mention that Fastmail provides a strong focus on data security, with many users noting its open-source nature and user-friendly interface, which they believe contributes to a promising future for the platform.
- G2 reviewers highlight that Neo's support quality is significantly better than Fastmail's, with users expressing satisfaction with the outstanding service they receive, which is crucial for businesses that rely on timely assistance.
- According to recent feedback, while Fastmail has a loyal user base that appreciates its reliability and feature set, the lack of recent reviews suggests it may not be keeping pace with evolving user needs compared to Neo, which has a more active user community.
Pricing
Entry-Level Pricing
Fastmail
Standard
$5.00
1 User Per Month
Enhanced features for home or work.
- Everything on the the Basic plan
- 30GB per user of storage
- Use your own domains (you@yourname) and use up to 100 domains
Neo
Business Starter
$1.99
1 User Per Month
For individuals and creators
- 10 GB Email storage
- Free yourcompany.co.site domain
- Rich webmail
Free Trial
Fastmail
Free Trial is available
Neo
Free Trial is available
Ratings
Meets Requirements
7.7
10
9.3
112
Ease of Use
7.8
10
9.5
128
Ease of Setup
Not enough data
9.4
118
Ease of Admin
Not enough data
9.4
59
Quality of Support
6.9
9
9.0
106
Has the product been a good partner in doing business?
Not enough data
9.4
56
Product Direction (% positive)
6.5
10
9.4
114
Features by Category
Sorting & Filtering
Not enough data
9.1
50
Not enough data
8.4
48
Not enough data
7.8
48
Not enough data
8.2
46
Integrations
Not enough data
8.0
49
Not enough data
8.5
44
Not enough data
8.0
42
Time Management
Not enough data
8.7
47
Not enough data
8.7
45
Not enough data
8.1
43
Generative AI
Not enough data
8.1
44
Not enough data
7.6
43
Not enough data
7.9
44
Agentic AI - Email Management
Not enough data
8.0
15
Not enough data
7.8
15
Generative AI
Not enough data
7.9
58
Not enough data
7.7
58
Not enough data
7.7
58
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Customizations
Not enough data
8.1
15
Not enough data
9.3
14
Not enough data
8.2
13
Not enough data
9.0
14
Growth
Not enough data
7.9
13
Not enough data
7.6
14
Not enough data
7.9
14
Not enough data
8.0
11
Not enough data
8.8
13
Content
Not enough data
8.8
15
Not enough data
8.8
13
Not enough data
9.0
13
Not enough data
8.6
12
Support
Not enough data
9.3
14
Categories
Categories
Shared Categories
Fastmail and Neo are categorized as Email Management
Unique Categories
Fastmail has no unique categories
Reviews
Reviewers' Company Size
Fastmail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Neo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
29.4%
Marketing and Advertising
11.8%
Human Resources
11.8%
Translation and Localization
5.9%
Telecommunications
5.9%
Other
35.3%
Marketing and Advertising
8.5%
Consulting
5.4%
Retail
5.4%
Accounting
4.7%
Construction
4.7%
Other
71.3%
Alternatives
Discussions
What is Fastmail used for?
1 Comment
KB
fast mailRead more
Fastmail has no more discussions with answers
Neo has no discussions with answers
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