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At a Glance
Market Segments
Small-Business (76.5% of reviews)
Mid-Market (35.2% of reviews)
Entry-Level Pricing
$5.00 1 User Per Month
$6.00 1 User Per Month
Fastmail
Star Rating
(17)4.3 out of 5
Market Segments
Small-Business (76.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$5.00 1 User Per Month
Browse all 3 pricing plansMicrosoft 365
Star Rating
(5,633)4.6 out of 5
Market Segments
Mid-Market (35.2% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Microsoft 365 excels in file management, with a high score of 9.5 for device syncing and 9.3 for file type support, making it a preferred choice for those who need seamless access across devices. In contrast, Fastmail, while strong in email management, does not offer the same level of file management capabilities.
- Reviewers mention that Microsoft 365's collaboration tools are robust, scoring 9.4 for simultaneous editing and 9.3 for file sharing, which enhances teamwork efficiency. Fastmail, however, focuses more on email and lacks comprehensive collaboration features, which may limit team interactions.
- G2 users highlight that Microsoft 365's quality of support is rated at 8.5, indicating a strong customer service experience, while Fastmail's support rating of 6.9 suggests that users may face challenges in getting timely assistance.
- Users on G2 report that Microsoft 365's integrations are extensive, particularly with Microsoft Outlook integration scoring 9.4, which is crucial for businesses already using Microsoft products. Fastmail, while offering some integrations, does not match the breadth of options available with Microsoft 365.
- Reviewers mention that Microsoft 365's ease of use is rated at 9.0, making it user-friendly for individuals and teams alike. In contrast, Fastmail's ease of use score of 7.8 indicates that some users may find it less intuitive, particularly those unfamiliar with its interface.
- Users say that Microsoft 365's mobile application is highly rated at 9.2, providing a seamless experience for users on the go. Fastmail's mobile capabilities, while functional, do not offer the same level of user satisfaction, which may affect productivity for mobile users.
Pricing
Entry-Level Pricing
Fastmail
Standard
$5.00
1 User Per Month
Enhanced features for home or work.
- Everything on the the Basic plan
- 30GB per user of storage
- Use your own domains (you@yourname) and use up to 100 domains
Microsoft 365
Microsoft 365 Business Basic
$6.00
1 User Per Month
Business Basic combines web and mobile versions of the Office apps, business email with Exchange, user management, 1 TB of OneDrive storage, and Teams for up to 300 users.
- Identity, access, and user management for up to 300 employees
- Custom business email (you@yourbusiness.com
- Web and mobile versions of Word, Excel, PowerPoint, and Outlook
Free Trial
Fastmail
Free Trial is available
Microsoft 365
Free Trial is available
Ratings
Meets Requirements
7.7
10
9.3
4,665
Ease of Use
7.8
10
9.0
4,714
Ease of Setup
Not enough data
8.9
1,274
Ease of Admin
Not enough data
8.7
960
Quality of Support
6.9
9
8.5
3,935
Has the product been a good partner in doing business?
Not enough data
8.8
933
Product Direction (% positive)
6.5
10
8.8
4,601
Features by Category
File Management
Not enough data
9.3
179
Not enough data
9.3
178
Not enough data
9.4
177
Not enough data
9.0
171
Not enough data
8.9
173
Agentic AI - Cloud Content Collaboration
Not enough data
8.7
76
Not enough data
8.7
75
Not enough data
8.8
76
Collaboration
Not enough data
9.2
176
Not enough data
9.5
176
Not enough data
9.1
175
Not enough data
8.8
172
Administration
Not enough data
9.2
170
Not enough data
9.2
170
Not enough data
9.1
167
Not enough data
8.9
168
Not enough data
8.8
163
Not enough data
9.4
170
Platform
Not enough data
9.3
183
Not enough data
8.8
178
Not enough data
9.0
178
Not enough data
8.8
180
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
Not enough data
9.5
179
Not enough data
9.2
181
Not enough data
8.8
177
Business Instant Messaging
Not enough data
9.1
179
Not enough data
9.2
178
Business Instant Messaging
Not enough data
9.1
178
Not enough data
9.2
181
Not enough data
9.0
175
Generative AI - Business Instant Messaging
Not enough data
8.7
133
AI - Business Instant Messaging
Not enough data
8.6
132
Not enough data
8.6
133
Not enough data
8.5
133
Not enough data
8.7
136
Agentic AI - Business Instant Messaging
Not enough data
8.6
85
Not enough data
8.5
85
Presenter Tools
Not enough data
8.9
124
Not enough data
8.5
125
Not enough data
8.2
122
Not enough data
8.6
122
Conferencing Options
Not enough data
8.9
128
Not enough data
9.0
126
Not enough data
9.0
130
Application Tools
Not enough data
8.8
120
Not enough data
8.6
122
Not enough data
8.9
122
Agentic AI - Screen Sharing
Not enough data
8.1
37
Platform Basics
Not enough data
8.7
162
Not enough data
8.8
162
Not enough data
9.1
162
Platform Content
Not enough data
8.8
163
Not enough data
8.3
162
Not enough data
8.6
155
Not enough data
9.1
159
Platform Additional Functionality
Not enough data
8.9
156
Not enough data
8.9
155
Not enough data
9.1
160
Generative AI
Not enough data
8.1
108
Not enough data
7.9
106
Not enough data
7.3
105
Not enough data
8.0
107
Not enough data
7.2
104
Not enough data
7.9
105
Not enough data
7.5
103
Inbox Tools
Not enough data
8.9
210
Not enough data
9.0
209
Not enough data
9.0
208
Not enough data
9.1
208
Coordination Tools
Not enough data
9.2
211
Not enough data
9.0
208
Not enough data
8.7
206
Software Options
Not enough data
9.3
212
Not enough data
8.8
212
Email Client - Agentic AI
Not enough data
8.3
78
Not enough data
8.2
78
Calculating
Not enough data
9.2
181
Not enough data
9.1
180
Insights
Not enough data
8.7
179
Not enough data
9.1
177
Editing
Not enough data
8.8
178
Not enough data
8.8
176
Not enough data
8.9
175
Functionality
Not enough data
8.5
175
Not enough data
8.9
174
Not enough data
9.0
172
Not enough data
9.1
176
Applications
Not enough data
9.3
1272
Not enough data
9.1
1213
Not enough data
8.8
1200
Collaboration
Not enough data
8.9
1179
Not enough data
8.8
1095
Not enough data
8.7
1147
Management
Not enough data
8.8
1170
Not enough data
9.1
1230
Not enough data
9.2
1258
Agentic AI - Office Suites
Not enough data
8.1
124
Not enough data
8.1
125
Collaboration Tools
Not enough data
9.1
193
Not enough data
9.1
191
Not enough data
8.6
187
Not enough data
9.2
189
Not enough data
9.2
189
Meeting Coordination
Not enough data
9.2
195
Not enough data
9.0
190
Not enough data
9.1
190
Not enough data
9.0
185
Software Type
Not enough data
9.0
193
Not enough data
9.1
190
Not enough data
9.2
191
Agentic AI - Video Conferencing
Not enough data
8.5
76
Not enough data
8.4
75
Not enough data
8.3
75
Survey Management
Not enough data
8.8
45
Not enough data
9.0
44
Not enough data
8.7
45
Not enough data
8.9
46
Survey Customization
Not enough data
8.6
46
Not enough data
8.8
47
Not enough data
8.7
44
Not enough data
8.8
45
Survey Insights
Not enough data
8.9
45
Not enough data
9.0
44
Not enough data
9.0
44
Not enough data
8.9
45
Agentic AI - Survey
Not enough data
9.2
12
Not enough data
8.6
12
Not enough data
8.8
12
Calendar View
Not enough data
9.0
202
Not enough data
8.9
205
Shared Calendar
Not enough data
8.9
203
Not enough data
8.9
202
Accessibility
Not enough data
8.8
195
Not enough data
8.6
196
Integration
Not enough data
8.9
197
Not enough data
8.8
200
Not enough data
8.9
198
Notifications
Not enough data
9.0
200
Not enough data
8.6
197
Generative AI
Not enough data
7.8
139
Not enough data
8.0
135
Not enough data
7.9
134
Agentic AI - Calendar
Not enough data
7.7
72
Notifications
Not enough data
9.0
112
Not enough data
8.7
110
Not enough data
8.9
109
Settings
Not enough data
9.1
114
Not enough data
9.1
110
Not enough data
9.0
111
Personalization
Not enough data
8.6
109
Not enough data
8.9
109
Integrations
Not enough data
8.9
111
Not enough data
8.9
106
Not enough data
8.3
106
Not enough data
9.0
109
Not enough data
8.8
106
Generative AI
Not enough data
8.5
81
Not enough data
8.5
79
Not enough data
8.2
80
Not enough data
8.4
81
Not enough data
8.3
80
Agentic AI - Online Appointment Scheduling
Not enough data
8.8
44
Not enough data
8.9
44
Not enough data
8.9
44
Design
Not enough data
8.8
234
Not enough data
8.9
236
Not enough data
8.7
233
Collaboration
Not enough data
9.2
236
Not enough data
9.2
236
File Types
Not enough data
9.4
241
Not enough data
9.1
239
Not enough data
8.6
231
Edit & Revise
Not enough data
8.9
240
Not enough data
8.8
235
Not enough data
9.2
239
Integrate & Embed
Not enough data
8.8
233
Not enough data
8.6
232
Not enough data
8.9
235
Operating System
Not enough data
9.4
237
Not enough data
8.5
230
Not enough data
7.9
222
Generative AI
Not enough data
8.1
175
Not enough data
8.2
176
Not enough data
7.8
172
Not enough data
8.0
175
Not enough data
7.9
170
Agentic AI - Document Creation
Not enough data
8.4
92
Sorting & Filtering
Not enough data
8.9
218
Not enough data
9.1
216
Not enough data
8.6
211
Not enough data
8.9
214
Integrations
Not enough data
9.3
217
Not enough data
8.5
208
Not enough data
8.2
203
Time Management
Not enough data
8.9
209
Not enough data
9.1
215
Not enough data
8.8
211
Generative AI
Not enough data
8.4
159
Not enough data
8.3
159
Not enough data
8.5
159
Agentic AI - Email Management
Not enough data
8.6
89
Not enough data
8.6
89
Categories
Categories
Shared Categories
Fastmail and Microsoft 365 are categorized as Email Management
Unique Categories
Fastmail has no unique categories
Microsoft 365 is categorized as Business Instant Messaging, Email Client, Screen Sharing, Spreadsheets, Presentation, Online Appointment Scheduling, Document Creation, Cloud Content Collaboration, Office Suites, Calendar, Survey, and Video Conferencing
Reviews
Reviewers' Company Size
Fastmail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft 365
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
29.4%
Marketing and Advertising
11.8%
Human Resources
11.8%
Translation and Localization
5.9%
Telecommunications
5.9%
Other
35.3%
Information Technology and Services
10.7%
Education Management
5.9%
Computer Software
5.3%
Higher Education
4.9%
Hospital & Health Care
4.1%
Other
69.2%
Alternatives
Discussions
What is Fastmail used for?
1 Comment
KB
fast mailRead more
Fastmail has no more discussions with answers
how to transfer microsoft office to another computer
4 Comments
EJ
To complete this tasks, you have to have a product key and use that key to set up Microsoft on the second computer.Read more
what is the best way to make sure you never lose any work if your computer crashes
3 Comments
CS
Open any program in the office suite, click on file menu and then click on options, then click on the save tab and configure the autosave every minute.Read more
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