Compare FastHelp and HelpSmith 
Featured Products
At a Glance
Market Segments
Small-Business (69.6% of reviews)
Small-Business (75.0% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
$199.00 1 Seats With One-Time Purchase
FastHelp
Star Rating
(23)4.1 out of 5
Market Segments
Small-Business (69.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about FastHelpHelpSmith
Star Rating
(16)4.8 out of 5
Market Segments
Small-Business (75.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$199.00 1 Seats With One-Time Purchase
Browse all 3 pricing plansFastHelp vs HelpSmith
- Reviewers felt that HelpSmith meets the needs of their business better than FastHelp.
- When comparing quality of ongoing product support, reviewers felt that HelpSmith is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of HelpSmith over FastHelp.
Pricing
Entry-Level Pricing
FastHelp
No pricing availableHelpSmith
HelpSmith Standard Edition
$199.00
1 Seats With One-Time Purchase
HelpSmith Standard includes basic features needed to create help files and manuals.
- Create help files and documents in multiple formats: CHM help, Web Help, Printed Manual, PDF, MS Word, ePub eBook, Markdown
- Banner free output formats
- Easy import from: CHM, DOC, DOCX, RTF, HTML, HHP, TXT, Markdown (the ability to split imported MS Word files into topics).
Free Trial
FastHelp
No trial information availableHelpSmith
Free Trial is available
Ratings
Meets Requirements
8.7
5
9.8
15
Ease of Use
9.0
5
9.8
15
Ease of Setup
Not enough data
9.9
12
Ease of Admin
Not enough data
10.0
10
Quality of Support
9.0
5
9.1
9
Has the product been a good partner in doing business?
Not enough data
10.0
8
Product Direction (% positive)
7.7
5
10.0
15
Categories
Categories
Shared Categories
FastHelp and HelpSmith are categorized as Help Authoring Tool (HAT)
Unique Categories
FastHelp has no unique categories
HelpSmith has no unique categories
Reviews
Reviewers' Company Size
FastHelp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HelpSmith
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
17.4%
Marketing and Advertising
8.7%
Information Technology and Services
8.7%
Accounting
4.3%
Alternative Dispute Resolution
4.3%
Other
56.5%
Computer Software
43.8%
Information Technology and Services
12.5%
Sports
6.3%
Retail
6.3%
Program Development
6.3%
Other
25.0%
Discussions
FastHelp has no discussions with answers
HelpSmith has no discussions with answers
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