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Compare FastHelp and HelpNDoc

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At a Glance
FastHelp
FastHelp
Star Rating
(23)4.1 out of 5
Market Segments
Small-Business (69.6% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about FastHelp
HelpNDoc
HelpNDoc
Star Rating
(17)4.1 out of 5
Market Segments
Small-Business (75.0% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
299€
Browse all 2 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that FastHelp excels in its "Quality of Support," with a score of 9.0, indicating that users find the support team responsive and helpful, while HelpNDoc's support quality is rated lower at 7.4, leading some users to feel less supported during their onboarding process.
  • Reviewers mention that FastHelp has a higher "Ease of Use" rating of 9.0 compared to HelpNDoc's 8.5, suggesting that users find FastHelp's interface more intuitive and user-friendly, which can significantly reduce the learning curve for new users.
  • G2 users highlight that FastHelp's "Meets Requirements" score of 8.7 reflects its ability to fulfill user needs effectively, whereas HelpNDoc's score of 7.9 indicates that some users feel it may not fully meet their expectations in certain areas.
  • Users on G2 report that FastHelp's "Product Direction" score of 7.7 suggests a more positive outlook on future updates and features, while HelpNDoc's score of 7.3 indicates some uncertainty among users regarding its development trajectory.
  • Reviewers say that FastHelp's "Total Number of Reviews" at 23 compared to HelpNDoc's 16 provides a broader perspective on user experiences, which can be beneficial for potential buyers looking for a well-reviewed product.
  • Users report that FastHelp's entry-level price is not listed, which may indicate flexibility in pricing options, while HelpNDoc's entry-level price of 299€ could be a consideration for budget-conscious buyers looking for value in their software investment.
Pricing
Entry-Level Pricing
FastHelp
No pricing available
HelpNDoc
Professional Edition
299€
Browse all 2 pricing plans
Free Trial
FastHelp
No trial information available
HelpNDoc
Free Trial is available
Ratings
Meets Requirements
8.7
5
8.0
14
Ease of Use
9.0
5
8.5
14
Ease of Setup
Not enough data
9.0
8
Ease of Admin
Not enough data
8.3
8
Quality of Support
9.0
5
7.1
8
Has the product been a good partner in doing business?
Not enough data
8.3
6
Product Direction (% positive)
7.7
5
7.5
14
Categories
Categories
Shared Categories
FastHelp
FastHelp
HelpNDoc
HelpNDoc
FastHelp and HelpNDoc are categorized as Help Authoring Tool (HAT)
Unique Categories
FastHelp
FastHelp has no unique categories
HelpNDoc
HelpNDoc has no unique categories
Reviews
Reviewers' Company Size
FastHelp
FastHelp
Small-Business(50 or fewer emp.)
69.6%
Mid-Market(51-1000 emp.)
17.4%
Enterprise(> 1000 emp.)
13.0%
HelpNDoc
HelpNDoc
Small-Business(50 or fewer emp.)
75.0%
Mid-Market(51-1000 emp.)
12.5%
Enterprise(> 1000 emp.)
12.5%
Reviewers' Industry
FastHelp
FastHelp
Computer Software
17.4%
Marketing and Advertising
8.7%
Information Technology and Services
8.7%
Manufacturing
4.3%
Telecommunications
4.3%
Other
56.5%
HelpNDoc
HelpNDoc
Government Administration
18.8%
Computer Software
18.8%
Information Technology and Services
12.5%
Health, Wellness and Fitness
12.5%
Publishing
6.3%
Other
31.3%
Alternatives
FastHelp
FastHelp Alternatives
MadCap Flare
MadCap Flare
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Document360
Document360
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Docsie
Docsie
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Archbee
Archbee
Add Archbee
HelpNDoc
HelpNDoc Alternatives
MadCap Flare
MadCap Flare
Add MadCap Flare
ClickHelp
ClickHelp
Add ClickHelp
Adobe RoboHelp
Adobe RoboHelp
Add Adobe RoboHelp
Dr. Explain
Dr. Explain
Add Dr. Explain
Discussions
FastHelp
FastHelp Discussions
Monty the Mongoose crying
FastHelp has no discussions with answers
HelpNDoc
HelpNDoc Discussions
Monty the Mongoose crying
HelpNDoc has no discussions with answers