G2 reviewers report that FarEye excels in overall user satisfaction, reflected in its higher G2 Score compared to FourKites. Users appreciate its ease of use and strong customer support, with one reviewer highlighting the user-friendly Sarathi dashboard that simplifies alert management and reporting.
According to verified reviews, FourKites offers a sense of control and clarity in supply chain management, with users praising its intuitive user interface. However, some users express concerns about its ability to meet specific workflow needs, indicating potential configuration challenges.
Users say that FarEye stands out for its ease of implementation and integration capabilities, making it a preferred choice for businesses looking for a seamless onboarding experience. Reviewers note that the platform allows for quick updates and customization of alerts, enhancing operational efficiency.
Reviewers mention that FourKites provides valuable features like the Dynamic Yard Plus, which helps users manage their yard and team effectively. However, the overall user experience may be hindered by its lower ratings in areas like ease of setup and quality of support compared to FarEye.
According to recent user feedback, FarEye's rich feature set and high frequency of use contribute to its positive reception among users. They appreciate the platform's ability to track materials and manage alerts efficiently, which is crucial for maintaining supply chain visibility.
G2 reviewers highlight that while FourKites has a solid reputation for providing control over supply chain processes, it faces challenges in user satisfaction metrics compared to FarEye. Users are looking forward to improvements in areas like shipment tracking and temperature alerts, which are currently rated lower than those of FarEye.
Pricing
Entry-Level Pricing
FarEye
No pricing available
FourKites
No pricing available
Free Trial
FarEye
No trial information available
FourKites
No trial information available
Ratings
Meets Requirements
9.5
217
8.7
200
Ease of Use
9.6
220
8.8
205
Ease of Setup
9.5
132
7.9
88
Ease of Admin
8.2
33
8.9
84
Quality of Support
9.5
217
8.7
194
Has the product been a good partner in doing business?
How can we know if the load id has reached the consignee or destination?
2 Comments
TM
Hi Faraz,
Really good questions- thanks for posting them!
GPS is generally very accurate down to a few meters or so. The frequency of updates can be a...Read more
Are driver hours of service recorded or taken into consideration while tracking trucks?
1 Comment
TM
Hi Luis,
Thank you for your question, it's certainly a good one.
Yes, drivers' hours of service are factored into ETAs. We use a combination of...Read more
What is the best way of tracking a load via 4Kites?
1 Comment
BC
Hi Jose, thank you for your question!
While FourKites can track via cellphone or ELD. The preferred method would be direct to your ELD. Feel free to...Read more
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