# FarEye vs FourKites Comparison
---
## AI Generated Summary
- **G2 reviewers report** that FarEye excels in overall user satisfaction, reflected in its higher G2 Score compared to FourKites. Users appreciate its **ease of use** and **strong customer support** , with one reviewer highlighting the user-friendly Sarathi dashboard that simplifies alert management and reporting.
- **According to verified reviews** , FourKites offers a sense of control and clarity in supply chain management, with users praising its intuitive user interface. However, some users express concerns about its ability to meet specific workflow needs, indicating potential configuration challenges.
- **Users say** that FarEye stands out for its **ease of implementation** and integration capabilities, making it a preferred choice for businesses looking for a seamless onboarding experience. Reviewers note that the platform allows for quick updates and customization of alerts, enhancing operational efficiency.
- **Reviewers mention** that FourKites provides valuable features like the Dynamic Yard Plus, which helps users manage their yard and team effectively. However, the overall user experience may be hindered by its lower ratings in areas like **ease of setup** and **quality of support** compared to FarEye.
- **According to recent user feedback** , FarEye's rich feature set and high frequency of use contribute to its positive reception among users. They appreciate the platform's ability to track materials and manage alerts efficiently, which is crucial for maintaining supply chain visibility.
- **G2 reviewers highlight** that while FourKites has a solid reputation for providing control over supply chain processes, it faces challenges in user satisfaction metrics compared to FarEye. Users are looking forward to improvements in areas like **shipment tracking** and **temperature alerts** , which are currently rated lower than those of FarEye.



| | FarEye | FourKites | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 252 | 269 | 
| **Largest Market Segment** | Enterprise (62.1% of reviews) | Enterprise (54.5% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### FarEye

Pros:
- Ease of Use (63 reviews)
- Tracking (54 reviews)

Cons:
- Slow Performance (34 reviews)
- Technical Issues (33 reviews)

### FourKites

Pros:
- Ease of Use (7 reviews)
- Tracking Ease (7 reviews)

Cons:
- Tracking Issues (3 reviews)
- Carrier Issues (2 reviews)

---
## Ratings Comparison
| Rating | FarEye | FourKites | 
|---|---|---|
  | **Meets Requirements** | 9.5 (215 reviews) | 8.7 (200 reviews) | 
  | **Ease of Use** | 9.5 (219 reviews) | 8.8 (205 reviews) | 
  | **Ease of Setup** | 9.4 (132 reviews) | 7.9 (88 reviews) | 
  | **Ease of Admin** | 8.2 (34 reviews) | 8.9 (84 reviews) | 
  | **Quality of Support** | 9.5 (215 reviews) | 8.7 (194 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (33 reviews) | 9.1 (81 reviews) | 
  | **Product Direction (% positive)** | 9.4 (211 reviews) | 9.6 (198 reviews) | 

---
## Pricing

### FarEye

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### FourKites

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Route Planning

| Product | Score | Reviews |
|---|---|---|
| **FarEye** | 9.3/10 | 47 |
| **FourKites** | N/A | N/A |

#### Routing

| Feature | FarEye | FourKites | 
|---|---|---|
| **Master Routing** | 9.3 (37 reviews) | Not enough data | 
| **Default Routes** | 9.5 (37 reviews) | Not enough data | 
| **Route Assignment** | 9.5 (40 reviews) | Not enough data | 

#### Scheduling

| Feature | FarEye | FourKites | 
|---|---|---|
| **Master Schedule** | 9.2 (36 reviews) | Not enough data | 
| **Constraints** | 9.2 (34 reviews) | Not enough data | 
| **Adjustments** | 9.3 (35 reviews) | Not enough data | 
| **ETA** | 9.3 (37 reviews) | Not enough data | 

#### Optimization

| Feature | FarEye | FourKites | 
|---|---|---|
| **Priorities** | 9.2 (34 reviews) | Not enough data | 
| **Real Time** | 9.1 (39 reviews) | Not enough data | 
| **Dynamic Routing** | 9.2 (37 reviews) | Not enough data | 

#### Analytics

| Feature | FarEye | FourKites | 
|---|---|---|
| **Performance** | 9.2 (35 reviews) | Not enough data | 
| **Time & Costs** | 9.2 (40 reviews) | Not enough data | 
| **Productivity** | 9.2 (36 reviews) | Not enough data | 

### Multicarrier Parcel Management Solutions

| Product | Score | Reviews |
|---|---|---|
| **FarEye** | 9.4/10 | 8 |
| **FourKites** | N/A | N/A |

#### Management - Multicarrier Parcel Management Solutions

| Feature | FarEye | FourKites | 
|---|---|---|
| **Third-Party Integration - Multicarrier Parcel Management Solutions** | 9.5 (7 reviews) | Not enough data | 
| **Label Printing - Multicarrier Parcel Management Solutions** | 9.3 (7 reviews) | Not enough data | 
| **Multiple Carriers - Multicarrier Parcel Management Solutions** | 9.5 (7 reviews) | Not enough data | 
| **Customer Information Database - Multicarrier Parcel Management Solutions** | 9.5 (7 reviews) | Not enough data | 
| **Flexible Billing - Multicarrier Parcel Management Solutions** | 9.0 (7 reviews) | Not enough data | 
| **Shipping Management - Multicarrier Parcel Management Solutions** | 9.3 (7 reviews) | Not enough data | 

### 3PL

| Product | Score | Reviews |
|---|---|---|
| **FarEye** | 9.7/10 | 134 |
| **FourKites** | N/A | N/A |

#### Supply Chain Operations

| Feature | FarEye | FourKites | 
|---|---|---|
| **Warehousing** | 9.7 (119 reviews) | Not enough data | 
| **Transportation** | 9.8 (125 reviews) | Not enough data | 
| **Inventory Management** | Feature Not Available | Not enough data | 

#### Customer Management

| Feature | FarEye | FourKites | 
|---|---|---|
| **Customer Portal** | 9.7 (122 reviews) | Not enough data | 
| **Visibility** | 9.7 (125 reviews) | Not enough data | 
| **Billing** | 9.7 (119 reviews) | Not enough data | 

#### Analytics

| Feature | FarEye | FourKites | 
|---|---|---|
| **KPIs** | 9.6 (123 reviews) | Not enough data | 
| **Dashboards** | 9.7 (124 reviews) | Not enough data | 
| **Custom Reports** | 9.6 (126 reviews) | Not enough data | 

### Transportation Management Systems (TMS)

| Product | Score | Reviews |
|---|---|---|
| **FarEye** | N/A | N/A |
| **FourKites** | N/A | N/A |

#### Fleet Optimization

| Feature | FarEye | FourKites | 
|---|---|---|
| **Load Optimization** | Not enough data | Not enough data | 
| **Route Planning** | Not enough data | Not enough data | 
| **Carrier Selection** | Not enough data | Not enough data | 
| **Tracking** | Not enough data | Not enough data | 

#### Visibility

| Feature | FarEye | FourKites | 
|---|---|---|
| **Notifications** | Not enough data | Not enough data | 
| **ETAs** | Not enough data | Not enough data | 
| **In Transit** | Not enough data | Not enough data | 

#### Transportation

| Feature | FarEye | FourKites | 
|---|---|---|
| **Modes** | Not enough data | Not enough data | 
| **Yard Management** | Not enough data | Not enough data | 
| **Freight Invoice** | Not enough data | Not enough data | 
| **Planning** | Not enough data | Not enough data | 

#### Integrations

| Feature | FarEye | FourKites | 
|---|---|---|
| **Warehouse management systems** | Not enough data | Not enough data | 
| **ERP Systems** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 

#### Analytics

| Feature | FarEye | FourKites | 
|---|---|---|
| **Performance** | Not enough data | Not enough data | 
| **Driver performance** | Not enough data | Not enough data | 
| **Actionable insights** | Not enough data | Not enough data | 

### Shipping

| Product | Score | Reviews |
|---|---|---|
| **FarEye** | 9.5/10 | 40 |
| **FourKites** | N/A | N/A |

#### Labels

| Feature | FarEye | FourKites | 
|---|---|---|
| **Label Printing** | 9.3 (30 reviews) | Not enough data | 
| **Return labels** | 9.4 (30 reviews) | Not enough data | 
| **Bar codes** | 9.3 (30 reviews) | Not enough data | 

#### Order management

| Feature | FarEye | FourKites | 
|---|---|---|
| **Order tracking** | 9.8 (30 reviews) | Not enough data | 
| **E-commerce integrations** | 9.6 (30 reviews) | Not enough data | 
| **Manage orders** | 9.8 (31 reviews) | Not enough data | 
| **Order Status** | 9.7 (30 reviews) | Not enough data | 

#### Carrier and rate management

| Feature | FarEye | FourKites | 
|---|---|---|
| **Quick rate comparison** | 9.3 (30 reviews) | Not enough data | 
| **Vendor availability** | 9.6 (30 reviews) | Not enough data | 
| **Flat rate services** | 9.5 (30 reviews) | Not enough data | 

#### Inventory management

| Feature | FarEye | FourKites | 
|---|---|---|
| **Low stock alerts** | 9.6 (30 reviews) | Not enough data | 
| **Automated inventory orders** | 9.4 (30 reviews) | Not enough data | 
| **Assign suppliers** | 9.5 (30 reviews) | Not enough data | 

#### Reports

| Feature | FarEye | FourKites | 
|---|---|---|
| **Shipment reports** | 9.5 (29 reviews) | Not enough data | 
| **Inventory reports** | 9.6 (30 reviews) | Not enough data | 
| **Unshipped products** | 9.4 (30 reviews) | Not enough data | 

### Supply Chain Visibility

| Product | Score | Reviews |
|---|---|---|
| **FarEye** | 9.9/10 | 113 |
| **FourKites** | 8.3/10 | 159 |

#### Visibility

| Feature | FarEye | FourKites | 
|---|---|---|
| **Compliance** | 9.8 (94 reviews) | 8.5 (137 reviews) | 
| **Search** | 9.9 (95 reviews) | 8.7 (143 reviews) | 
| **Temperature Alerts** | 9.9 (90 reviews) | 7.9 (96 reviews) | 
| **Shipment Tracking** | 9.9 (99 reviews) | 8.7 (104 reviews) | 
| **Order-Level Visibility** | 9.9 (96 reviews) | 8.4 (94 reviews) | 
| **ETA** | 9.9 (91 reviews) | 8.6 (107 reviews) | 
| **Geofencing** | 9.9 (93 reviews) | 8.3 (102 reviews) | 

#### Delivery

| Feature | FarEye | FourKites | 
|---|---|---|
| **Flows** | 9.9 (98 reviews) | 8.7 (127 reviews) | 
| **Alerts** | 9.9 (91 reviews) | 8.3 (108 reviews) | 
| **Inventory** | 9.9 (94 reviews) | 8.5 (100 reviews) | 
| **Modes** | 9.9 (91 reviews) | 8.5 (114 reviews) | 

#### Workflow Automation

| Feature | FarEye | FourKites | 
|---|---|---|
| **Rating** | 9.9 (89 reviews) | 8.1 (62 reviews) | 
| **Dispatch and Tender** | 9.9 (92 reviews) | 7.9 (55 reviews) | 
| **Invoice Management** | 9.9 (89 reviews) | 7.7 (44 reviews) | 
| **Digital Document Reconciliation** | 9.9 (90 reviews) | 7.8 (50 reviews) | 

#### Network Management

| Feature | FarEye | FourKites | 
|---|---|---|
| **Geographic Optionality** | 9.9 (89 reviews) | 8.1 (70 reviews) | 
| **Automated Onboarding** | 9.9 (91 reviews) | 8.0 (69 reviews) | 

#### Performance

| Feature | FarEye | FourKites | 
|---|---|---|
| **Financial Analytics** | Feature Not Available | 8.3 (75 reviews) | 
| **KPIs** | 9.9 (92 reviews) | 8.5 (103 reviews) | 
| **Benchmarking** | 9.9 (93 reviews) | 8.5 (94 reviews) | 

#### Platform

| Feature | FarEye | FourKites | 
|---|---|---|
| **Data quality** | 9.9 (92 reviews) | 8.4 (85 reviews) | 
| **Languages** | 9.9 (92 reviews) | 8.3 (71 reviews) | 
| **Configurable Notifications** | 9.9 (91 reviews) | 8.3 (87 reviews) | 

### Last Mile Delivery

| Product | Score | Reviews |
|---|---|---|
| **FarEye** | 9.3/10 | 159 |
| **FourKites** | N/A | N/A |

#### Dispatching

| Feature | FarEye | FourKites | 
|---|---|---|
| **Route optimization** | 9.2 (130 reviews) | Not enough data | 
| **Auto dispatch** | 9.1 (116 reviews) | Not enough data | 
| **Order management** | 9.3 (129 reviews) | Not enough data | 

#### Customer portal

| Feature | FarEye | FourKites | 
|---|---|---|
| **Status updates** | 9.3 (131 reviews) | Not enough data | 
| **Real-time driver tracking** | 9.4 (127 reviews) | Not enough data | 
| **Customer communication** | 9.1 (122 reviews) | Not enough data | 
| **Customer feedback** | 9.3 (121 reviews) | Not enough data | 
| **Delivery customization** | 9.2 (122 reviews) | Not enough data | 

#### Driver tools

| Feature | FarEye | FourKites | 
|---|---|---|
| **Delivery rescheduling** | 9.2 (118 reviews) | Not enough data | 
| **Proof of delivery** | 9.6 (126 reviews) | Not enough data | 
| **Onboarding** | 9.1 (119 reviews) | Not enough data | 
| **Adaptive deliveries** | 9.3 (112 reviews) | Not enough data | 

#### Reports

| Feature | FarEye | FourKites | 
|---|---|---|
| **Delivery metrics** | 9.4 (122 reviews) | Not enough data | 
| **Heat maps** | 9.2 (110 reviews) | Not enough data | 
| **Driver rating** | 9.4 (113 reviews) | Not enough data | 

### Returns Management

| Product | Score | Reviews |
|---|---|---|
| **FarEye** | 9.2/10 | 22 |
| **FourKites** | N/A | N/A |

#### Integrations

| Feature | FarEye | FourKites | 
|---|---|---|
| **E-Commerce** | 9.2 (20 reviews) | Not enough data | 
| **WMS** | 9.3 (19 reviews) | Not enough data | 
| **Accounting** | 9.3 (19 reviews) | Not enough data | 
| **OMS** | 9.3 (20 reviews) | Not enough data | 

#### Tracking

| Feature | FarEye | FourKites | 
|---|---|---|
| **Shipping** | 9.5 (20 reviews) | Not enough data | 
| **Inventory** | 9.4 (20 reviews) | Not enough data | 

#### Transactions

| Feature | FarEye | FourKites | 
|---|---|---|
| **Exchange** | 9.2 (19 reviews) | Not enough data | 
| **Approvals** | 9.3 (19 reviews) | Not enough data | 
| **Refund** | 8.9 (19 reviews) | Not enough data | 
| **Credit** | 8.6 (19 reviews) | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **FarEye** | N/A | N/A |
| **FourKites** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | FarEye | FourKites | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Supply Chain Visibility Software](https://www.g2.com/categories/supply-chain-visibility)

**Unique to FarEye (7):** [Last Mile Delivery Software](https://www.g2.com/categories/last-mile-delivery), [Returns Management Software](https://www.g2.com/categories/returns-management), [3PL Software](https://www.g2.com/categories/3pl), [Multicarrier Parcel Management Solutions Software](https://www.g2.com/categories/multicarrier-parcel-management-solutions), [Route Planning Software](https://www.g2.com/categories/route-planning-software), [Shipping Software](https://www.g2.com/categories/shipping), [Transportation Management Systems (TMS)](https://www.g2.com/categories/transportation-management-systems-tms)

**Unique to FourKites (1):** [SAP Store Software](https://www.g2.com/categories/sap-store)


---
## Reviewer Demographics

### By Company Size

| Segment | FarEye | FourKites | 
|---|---|---|
| **Small-Business** | 8.6% | 16.3% | 
| **Mid-Market** | 29.2% | 29.2% | 
| **Enterprise** | 62.1% | 54.5% | 

### By Industry

#### FarEye

- **Transportation/Trucking/Railroad:** 36.2%
- **Logistics and Supply Chain:** 27.2%
- **Retail:** 9.5%
- **Telecommunications:** 2.9%
- **Consumer Goods:** 2.5%
- **Package/Freight Delivery:** 2.5%
- **Wholesale:** 2.1%
- **Automotive:** 2.1%
- **Food & Beverages:** 2.1%
- **Health, Wellness and Fitness:** 1.6%
- **Other:** 11.5%

#### FourKites

- **Logistics and Supply Chain:** 24.2%
- **Transportation/Trucking/Railroad:** 23.5%
- **Food & Beverages:** 12.1%
- **Consumer Goods:** 8.3%
- **Food Production:** 6.1%
- **Retail:** 3.4%
- **Chemicals:** 2.7%
- **Wholesale:** 1.5%
- **Packaging and Containers:** 1.5%
- **Marketing and Advertising:** 1.5%
- **Other:** 15.2%

---
## Alternatives

### Alternatives to FarEye

- [Shipsy](https://www.g2.com/products/shipsy-shipsy/reviews) — 4.5/5 stars (158 reviews)
- [project44](https://www.g2.com/products/project44/reviews) — 4.7/5 stars (690 reviews)
- [ShipStation](https://www.g2.com/products/shipstation/reviews) — 4.3/5 stars (581 reviews)
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- [Descartes Aljex](https://www.g2.com/products/descartes-aljex/reviews) — 4.6/5 stars (433 reviews)
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- [AfterShip](https://www.g2.com/products/aftership/reviews) — 4.7/5 stars (310 reviews)
- [Badger Maps](https://www.g2.com/products/badger-maps/reviews) — 4.7/5 stars (324 reviews)

### Alternatives to FourKites

- [Descartes MacroPoint](https://www.g2.com/products/descartes-macropoint/reviews) — 4.7/5 stars (849 reviews)
- [project44](https://www.g2.com/products/project44/reviews) — 4.7/5 stars (690 reviews)
- [Shippeo](https://www.g2.com/products/shippeo/reviews) — 4.7/5 stars (150 reviews)
- [SAP Integrated Business Planning](https://www.g2.com/products/sap-integrated-business-planning/reviews) — 4.3/5 stars (298 reviews)
- [GoComet](https://www.g2.com/products/gocomet/reviews) — 4.9/5 stars (242 reviews)
- [Shipsy](https://www.g2.com/products/shipsy-shipsy/reviews) — 4.5/5 stars (158 reviews)
- [Board](https://www.g2.com/products/board/reviews) — 4.4/5 stars (318 reviews)
- [Infor Nexus](https://www.g2.com/products/infor-nexus/reviews) — 4.1/5 stars (7 reviews)
- [Overhaul](https://www.g2.com/products/overhaul-overhaul/reviews) — 4.6/5 stars (154 reviews)
- [Tive](https://www.g2.com/products/tive/reviews) — 4.5/5 stars (148 reviews)

---
## Top Discussions

### FarEye

No discussions available for this product.

### FourKites

- Title: [How can we know if the load id has reached the consignee or destination?](https://www.g2.com/discussions/how-can-we-know-if-the-load-id-has-reached-the-consignee-or-destination) — 2 comments, 1 upvote
  > **Top comment:** "Hi Faraz,

Really good questions- thanks for posting them!

GPS is generally very accurate down to a few meters or so. The frequency of updates can be a..."
- Title: [What is the best way of tracking a load via 4Kites?](https://www.g2.com/discussions/28150-what-is-the-best-way-of-tracking-a-load-via-4kites) — 1 comment
  > **Top comment:** "Hi Jose, thank you for your question! 

While FourKites can track via cellphone or ELD. The preferred method would be direct to your ELD. Feel free to..."
- Title: [Could we have an official FAQ into spanish?](https://www.g2.com/discussions/24150-could-we-have-an-official-faq-into-spanish) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hi Jehu, 

Thank you for your question and for your interest in our documentation in Spanish. Our team is committed to providing language-specific support..."
- Title: [Are driver hours of service recorded or taken into consideration while tracking trucks?](https://www.g2.com/discussions/are-driver-hours-of-service-recorded-or-taken-into-consideration-while-tracking-trucks) — 1 comment, 1 upvote
  > **Top comment:** "Hi Luis, 

Thank you for your question, it's certainly a good one. 

Yes, drivers' hours of service are factored into ETAs. We use a combination of..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/fareye-vs-fourkites)