Compare Falcon.io vs NetBase

See this
comparison of Falcon.io vs. NetBase
based on data from user reviews. Falcon.io rates 4.1/5 stars with 492 reviews. NetBase rates 4.1/5 stars with 202 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial
Free Trial Unavailable
Falcon.io
Free Trial
NetBase
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.0
7.9
Ease of Use
Ease of Use
8.4
7.7
Ease of Setup
Ease of Setup
8.3
7.1
Ease of Admin
Ease of Admin
8.5
7.5
Quality of Support
Quality of Support
8.8
8.6
Ease of Doing Business With
Ease of Doing Business With
8.6
8.4
Product Direction (% positive)
Product Direction (% positive)
8.6
8.4
Meets Requirements
Falcon.io
8.0
NetBase
7.9
Ease of Use
Falcon.io
8.4
NetBase
7.7
Ease of Setup
Falcon.io
8.3
NetBase
7.1
Ease of Admin
Falcon.io
8.5
NetBase
7.5
Quality of Support
Falcon.io
8.8
NetBase
8.6
Ease of Doing Business With
Falcon.io
8.6
NetBase
8.4
Product Direction (% positive)
Falcon.io
8.6
NetBase
8.4

Features

Social Media Monitoring
Social Measurement
Falcon.io
7.8
NetBase
8.2
Sentiment Scoring
Falcon.io
7.2
NetBase
7.3
Influencer Identification
Falcon.io
7.0
NetBase
6.9
Social Reporting
Falcon.io
7.7
NetBase
7.9
Social Listening
Falcon.io
8.0
NetBase
8.8
Publishing
Scheduling
Falcon.io
8.8
NetBase
Not enough data available
Automation
Falcon.io
8.3
NetBase
8.3
Networks
Falcon.io
8.3
NetBase
Not enough data available
Community Engagement
Falcon.io
8.3
NetBase
Not enough data available
Reports & Dashboards
Competitor Analysis
Falcon.io
7.0
NetBase
8.3
Follower Analysis
Falcon.io
7.6
NetBase
8.3
Content Engagement Analysis
Falcon.io
8.0
NetBase
7.4
Influencer Identification
Falcon.io
6.9
NetBase
6.9
Paid Campaign Tracking
Falcon.io
6.9
NetBase
6.5
Attribution
Falcon.io
6.9
NetBase
7.2
Report Customizability
Falcon.io
7.3
NetBase
8.2
Report Exporting
Falcon.io
7.5
NetBase
8.4
Analysis
Reporting
Falcon.io
7.4
NetBase
8.7
Business Intelligence
Falcon.io
7.4
NetBase
8.5
Customizable Dashboards
Falcon.io
7.4
NetBase
8.5
Analytics Filters
Falcon.io
7.4
NetBase
9.0
Analytics
Falcon.io
7.0
NetBase
Not enough data available
Platform
Internationalization
Falcon.io
7.8
NetBase
Not enough data available
User, Role, and Access Management
Falcon.io
8.4
NetBase
7.8
Scalability
Falcon.io
8.3
NetBase
7.8
Performance and Reliability
Falcon.io
8.2
NetBase
8.4
API / Integrations
Falcon.io
7.5
NetBase
7.6
Social Listening
Monitoring
Falcon.io
7.8
NetBase
9.0
Competitive Intelligence
Falcon.io
7.1
NetBase
9.0
Keyword Setup
Falcon.io
7.4
NetBase
8.8
Customer Sentiment
Falcon.io
6.7
NetBase
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
24.2%
16.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
45.1%
47.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
30.7%
35.6%
Falcon.io
Small-Business
24.2%
Mid-Market
45.1%
Enterprise
30.7%
NetBase
Small-Business
16.8%
Mid-Market
47.5%
Enterprise
35.6%

Reviewers' Industry

 
Marketing and Advertising
21.1%
Marketing and Advertising
57.9%
 
Automotive
5.3%
Market Research
6.4%
 
Food & Beverages
4.3%
Public Relations and Communications
4.5%
 
Non-Profit Organization Management
3.7%
Entertainment
3.0%
 
Consumer Goods
3.3%
Internet
2.5%
 
Other
62.4%
Other
25.7%
Falcon.io
Marketing and Advertising
21.1%
Automotive
5.3%
Food & Beverages
4.3%
Non-Profit Organization Management
3.7%
Consumer Goods
3.3%
Other
62.4%
NetBase
Marketing and Advertising
57.9%
Market Research
6.4%
Public Relations and Communications
4.5%
Entertainment
3.0%
Internet
2.5%
Other
25.7%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Emma S.
Administrator in Food & Beverages

I love that I can pull posts from all of our business pages into on feed, so I can always see what is going on. I also love the listen feature and the ability to see what people are saying about our brand. It is easy to schedule posts and see when they will...

Gretchen D.
User in Management Consulting

I loved the ability to see sentiment more accurately (Other products I have used didn't fully understand sentiment in slang/modern language). I also appreciated the visualization aspect. There is an immense amount of data that Netbase can pull in, and it...

Most Helpful Critical Review
Most Helpful Critical Review
Stephanie G.
Administrator

What I do not like about Falcon is how I cannot react to comments, it only gives the option to like. I don't like how it filters comments and messages. I wish there was a way to separate the two. I do not like how you cannot filter comments. I do not like...

User

Firehose data availability. Difficulty filtering certain topics. It is difficult to make any important decisions based off of social data....but that's not necessarily a Netbase problem. We also use Sprinklr and often get very different results.

 
Falcon.io
Most Helpful Favorable Review
Emma S.
Administrator in Food & Beverages

I love that I can pull posts from all of our business pages into on feed, so I can always see what is going on. I also love the listen feature and the ability to see what people are saying about our brand. It is easy to schedule posts and see when they will...

Most Helpful Critical Review
Stephanie G.
Administrator

What I do not like about Falcon is how I cannot react to comments, it only gives the option to like. I don't like how it filters comments and messages. I wish there was a way to separate the two. I do not like how you cannot filter comments. I do not like...

NetBase
Most Helpful Favorable Review
Gretchen D.
User in Management Consulting

I loved the ability to see sentiment more accurately (Other products I have used didn't fully understand sentiment in slang/modern language). I also appreciated the visualization aspect. There is an immense amount of data that Netbase can pull in, and it...

Most Helpful Critical Review
User

Firehose data availability. Difficulty filtering certain topics. It is difficult to make any important decisions based off of social data....but that's not necessarily a Netbase problem. We also use Sprinklr and often get very different results.

Screenshots

 
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Videos

 

At Falcon.io, we offer the most unified customer experience platform around. You can discover, attract and engage with customers, and connect social data to what you already know, across departments and channels. You will love the easy-to-use interface, backed by our dedication to stellar support.

For more information about the NetBase Platform, visit https://www.netbase.com
Request a Free Demo: http://pages.netbase.com/book-demo

Falcon.io

At Falcon.io, we offer the most unified customer experience platform around. You can discover, attract and engage with customers, and connect social data to what you already know, across departments and channels. You will love the easy-to-use interface, backed by our dedication to stellar support.

NetBase

For more information about the NetBase Platform, visit https://www.netbase.com
Request a Free Demo: http://pages.netbase.com/book-demo

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