Compare Factorial and Paychex 
At a Glance
Market Segments
Mid-Market (58.3% of reviews)
Small-Business (75.5% of reviews)
Entry-Level Pricing
Starting at $7.00 1 User Per Month
Contact Vendor for Pricing
Factorial
Star Rating
(103)4.4 out of 5
Market Segments
Mid-Market (58.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $7.00 1 User Per Month
Learn more about FactorialPaychex
Star Rating
(1,645)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paychex excels in providing a comprehensive payroll experience, with users appreciating its clean, user-friendly interface and the ability to view paychecks in real time. This centralization of pay and benefits is a significant advantage for small businesses looking for efficiency.
- Users say Factorial stands out for its intuitive interface and ease of use, making it particularly accessible for non-technical users. Features like employee time tracking and document management are highlighted as time-saving tools that streamline HR processes.
- Reviewers mention that while Paychex offers a high level of customization, some users find it challenging to configure specific workflows. However, they appreciate the support from dedicated account representatives who assist in creating custom reports when needed.
- According to verified reviews, Factorial's pricing model is more transparent, starting at just $7.00, which appeals to mid-market companies. This contrasts with Paychex, where potential users must contact the vendor for pricing, which can be a barrier for some.
- G2 reviewers highlight that Paychex has a strong presence in the small business market, with a significant number of reviews reflecting its reliability. However, Factorial's focus on mid-market clients allows it to cater to a different segment, providing features that align well with their needs.
- Users report that Factorial's onboarding process is particularly effective, with features like automated onboarding workflows and onboarding notifications receiving high praise. This contrasts with Paychex, which, while functional, does not match the same level of user satisfaction in onboarding experiences.
Pricing
Entry-Level Pricing
Factorial
Factorial
Starting at $7.00
1 User Per Month
- We have plans for all businesses and budgets. Just tell us what you need, and we'll tailor one to you.
Free Trial
Factorial
Free Trial is available
Paychex
No trial information availableRatings
Meets Requirements
8.7
80
8.7
1,315
Ease of Use
9.1
83
8.5
1,376
Ease of Setup
8.3
46
8.3
986
Ease of Admin
8.4
43
8.5
963
Quality of Support
8.7
67
8.3
1,269
Has the product been a good partner in doing business?
8.9
43
8.5
961
Product Direction (% positive)
9.1
76
7.5
1,293
Features by Category
Core HR
8.5
35
8.1
114
8.8
36
7.9
107
7.7
26
7.8
53
7.8
26
8.1
77
7.9
24
8.4
114
7.8
24
7.8
115
Generative AI
Not enough data
4.3
5
Platform
7.8
35
7.5
312
6.9
26
7.4
165
7.6
29
Feature Not Available
7.9
35
8.3
400
8.1
31
8.5
410
7.1
29
8.0
292
7.5
33
8.2
401
7.7
36
8.5
424
Expense Reports
Not enough data
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Agentic AI - Expense Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile
Not enough data
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Platform
Not enough data
7.7
13
Not enough data
7.8
24
|
Verified
Administration
Not enough data
8.5
26
|
Verified
Administration
Not enough data
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Platform
Not enough data
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Employee Self Service
Not enough data
8.6
855
|
Verified
Not enough data
8.0
547
|
Verified
Not enough data
8.3
530
|
Verified
Administration
Not enough data
8.7
861
|
Verified
Not enough data
7.9
563
|
Verified
Not enough data
9.3
933
|
Verified
Not enough data
8.5
407
|
Verified
Not enough data
8.9
780
|
Verified
Not enough data
8.7
564
|
Verified
Not enough data
8.6
458
|
Verified
Not enough data
9.2
783
|
Verified
Not enough data
9.1
832
|
Verified
Taxes
Not enough data
9.1
880
|
Verified
Not enough data
9.0
835
|
Verified
Not enough data
9.1
828
|
Verified
Integration
Not enough data
7.8
264
|
Verified
Not enough data
7.7
303
|
Verified
Not enough data
7.7
307
|
Verified
Not enough data
7.6
266
|
Verified
Platform
Not enough data
8.6
862
|
Verified
Not enough data
8.6
841
|
Verified
Not enough data
8.7
877
|
Verified
Not enough data
8.7
729
|
Verified
Benefits Administration Platform Features
Not enough data
8.2
233
Not enough data
8.0
196
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
190
Not enough data
8.2
226
Not enough data
8.4
211
Not enough data
7.9
152
Benefits Administration Platform Features
Not enough data
8.2
233
Not enough data
8.0
196
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
190
Not enough data
8.2
226
Not enough data
8.4
211
Not enough data
8.3
223
Not enough data
7.9
152
Not enough data
7.6
102
Not enough data
5.8
19
Not enough data
6.7
23
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
7.8
35
7.5
312
6.9
26
7.4
165
7.6
29
Feature Not Available
7.9
35
8.3
400
8.1
31
8.5
410
7.1
29
8.0
292
7.5
33
8.2
401
7.7
36
8.5
424
Compliance
Not enough data
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Platform
Not enough data
6.5
9
Not enough data
7.0
9
Not enough data
6.5
9
Support
Not enough data
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
6.5
11
Not enough data
6.9
12
Not enough data
6.0
13
Not enough data
6.0
12
Automation
8.6
18
7.3
25
Logistics
8.1
18
7.9
30
8.5
18
7.5
27
8.5
19
6.7
25
Management
8.2
18
6.5
19
8.5
20
7.4
20
9.3
25
7.7
25
9.2
25
8.0
30
8.5
24
8.1
30
9.1
25
8.4
31
8.4
20
7.6
28
Monitoring
Feature Not Available
7.6
25
8.2
18
7.6
26
8.3
18
7.1
26
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Content
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
Not enough data
Not enough data
Platform
7.8
35
7.5
312
6.9
26
7.4
165
7.6
29
Feature Not Available
7.9
35
8.3
400
8.1
31
8.5
410
7.1
29
8.0
292
7.5
33
8.2
401
7.7
36
8.5
424
Platform Basics
8.8
13
Not enough data
9.2
15
Not enough data
8.3
16
Not enough data
8.9
17
Not enough data
Platform Functionality
8.5
19
Not enough data
8.7
18
Not enough data
Platform Data
8.3
15
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
18
Not enough data
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Feature Not Available
Not enough data
Recruiting and Onboarding
Not enough data
6.8
21
Feature Not Available
6.6
50
Not enough data
7.6
22
|
Verified
Platform
7.8
35
7.5
312
6.9
26
7.4
165
7.6
29
Feature Not Available
7.9
35
8.3
400
8.1
31
8.5
410
7.1
29
8.0
292
7.5
33
8.2
401
7.7
36
8.5
424
Background Check Administration
Not enough data
8.0
21
Not enough data
8.2
10
Not enough data
8.0
10
Background Check Data
Not enough data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Background Check Additional Functionality
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
AI Insight Check - Background Check
Not enough data
Feature Not Available
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance reviews
8.8
11
5.0
8
8.8
11
6.9
9
8.1
12
5.6
8
Goals
8.1
12
6.0
8
7.9
11
6.2
7
Feedback
8.7
14
6.5
9
9.0
14
6.5
8
7.9
12
6.5
8
7.8
12
6.0
7
Data
7.9
13
6.7
8
8.5
13
6.7
9
Agentic AI - Performance Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Facility Booking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Office Maps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workplace Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Administrative Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Space Management
Not enough data
Not enough data
Not enough data
Not enough data
Reports
Not enough data
6.8
11
Not enough data
6.9
12
Not enough data
6.8
12
Not enough data
8.2
12
Cleaning
Not enough data
6.4
13
Not enough data
7.6
11
Not enough data
8.0
11
Generative AI
Not enough data
Feature Not Available
Not enough data
6.9
9
Not enough data
5.7
9
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
8.5
12
8.0
15
8.6
12
8.2
13
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
7.9
12
8.1
15
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.8
35
7.5
312
6.9
26
7.4
165
7.6
29
Feature Not Available
7.9
35
8.3
400
8.1
31
8.5
410
7.1
29
8.0
292
7.5
33
8.2
401
7.7
36
8.5
424
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Platform Content
8.2
10
8.0
106
8.2
10
8.2
114
8.5
12
8.2
95
7.3
10
7.6
47
8.0
11
7.0
46
8.2
10
7.1
45
Platform Additional Functionality
8.5
10
8.4
130
7.6
9
7.5
52
6.9
9
7.9
61
8.2
10
7.8
83
9.2
10
7.9
101
Platform Data
8.5
11
7.7
57
7.9
11
7.9
78
8.5
10
7.6
64
Platform
7.8
35
7.5
312
6.9
26
7.4
165
7.6
29
Feature Not Available
7.9
35
8.3
400
8.1
31
8.5
410
7.1
29
8.0
292
7.5
33
8.2
401
7.7
36
8.5
424
Recruiting and Onboarding
Feature Not Available
6.6
50
9.0
10
8.3
117
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Corporate Learning Management Systems
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics
8.1
12
Not enough data
8.2
13
Not enough data
8.2
11
Not enough data
Platform Content
8.8
12
Not enough data
8.8
12
Not enough data
8.7
10
Not enough data
Feature Not Available
Not enough data
Platform Additional Functionality
8.5
10
Not enough data
8.7
10
Not enough data
Feature Not Available
Not enough data
7.8
10
Not enough data
Platform
7.8
35
7.5
312
6.9
26
7.4
165
7.6
29
Feature Not Available
7.9
35
8.3
400
8.1
31
8.5
410
7.1
29
8.0
292
7.5
33
8.2
401
7.7
36
8.5
424
Time Tracking
Not enough data
8.3
218
Not enough data
8.4
132
Not enough data
8.4
95
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile Time Tracking
Not enough data
8.3
151
Administration
Not enough data
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Platform
Not enough data
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Platform
7.8
35
7.5
312
6.9
26
7.4
165
7.6
29
Feature Not Available
7.9
35
8.3
400
8.1
31
8.5
410
7.1
29
8.0
292
7.5
33
8.2
401
7.7
36
8.5
424
Platform
7.8
35
7.5
312
6.9
26
7.4
165
7.6
29
Feature Not Available
7.9
35
8.3
400
8.1
31
8.5
410
7.1
29
8.0
292
7.5
33
8.2
401
7.7
36
8.5
424
Workforce Management Platform Features
Not enough data
8.8
31
Not enough data
8.0
27
Not enough data
8.6
68
Not enough data
8.4
67
Not enough data
8.4
29
Not enough data
Feature Not Available
Not enough data
8.8
41
Not enough data
9.0
59
Not enough data
7.7
27
Not enough data
8.2
38
Platform
7.8
35
7.5
312
6.9
26
7.4
165
7.6
29
Feature Not Available
7.9
35
8.3
400
8.1
31
8.5
410
7.1
29
8.0
292
7.5
33
8.2
401
7.7
36
8.5
424
Categories
Categories
Shared Categories
Factorial and Paychex are categorized as Candidate Relationship Management, Time & Attendance, Onboarding, Applicant Tracking Systems (ATS), Core HR, Performance Management, HCM Software, and Expense Management
Unique Categories
Factorial is categorized as Job Description Management, Absence Management, Employee Engagement, Whistleblowing, and Space Management
Paychex is categorized as Time Tracking, PEO Providers, Benefits Administration, Payroll, Workforce Management, Background Check, HR Analytics, Corporate Learning Management Systems, Employee Perks, and Employee Recognition
Reviews
Reviewers' Company Size
Factorial
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.6%
Marketing and Advertising
9.4%
Computer Software
8.3%
Financial Services
5.2%
Mental Health Care
5.2%
Other
56.3%
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
3.9%
Retail
3.9%
Other
74.4%
Discussions
What is Factorial used for?
1 Comment
PM
okRead more
Factorial has no more discussions with answers
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
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