Compare Factorial and Gusto 
Featured Products
At a Glance
Market Segments
Mid-Market (58.3% of reviews)
Small-Business (84.0% of reviews)
Entry-Level Pricing
Starting at $7.00 1 User Per Month
Starting at $49.00 Per Month
Factorial
Star Rating
(103)4.4 out of 5
Market Segments
Mid-Market (58.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $7.00 1 User Per Month
Learn more about FactorialGusto
Star Rating
(9,041)4.6 out of 5
Market Segments
Small-Business (84.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gusto excels in overall user satisfaction, with a significantly higher G2 Score compared to Factorial. Users appreciate its user-friendly interface and the comprehensive features it offers for payroll, onboarding, and compliance, making it a reliable choice for small businesses.
- Users say that Gusto's implementation process is notably quick and intuitive, with many highlighting the onboarding wizard that simplifies the setup. In contrast, Factorial, while praised for its ease of use, has received feedback indicating that it may not be as seamless during the initial setup phase.
- Reviewers mention that Gusto provides excellent support, with a quality of assistance that users find helpful when navigating the platform. Factorial also offers support, but some users feel it could be improved, particularly in response times and depth of assistance.
- According to verified reviews, Gusto shines in its payroll capabilities, with users noting that it helps them stay compliant with tax agencies and manage benefits effectively. Factorial, while offering payroll integration, is often seen as less robust in this area, focusing more on document management and time tracking.
- Users highlight Gusto's strong performance in time and attendance management, with features that streamline tracking and reporting. Factorial does provide similar functionalities, but users have reported that Gusto's tools are more comprehensive and easier to navigate.
- Reviewers appreciate Factorial's intuitive interface, which is particularly beneficial for non-technical users. However, Gusto's overall feature set and user experience are often regarded as more polished, making it a preferred choice for businesses looking for a well-rounded HR solution.
Pricing
Entry-Level Pricing
Factorial
Factorial
Starting at $7.00
1 User Per Month
- We have plans for all businesses and budgets. Just tell us what you need, and we'll tailor one to you.
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
- Full-service single-state payroll including W-2s and 1099s
- Basic support
- Employee profiles and self-service
Free Trial
Factorial
Free Trial is available
Gusto
Free Trial is available
Ratings
Meets Requirements
8.7
80
9.4
6,704
Ease of Use
9.1
83
9.5
6,918
Ease of Setup
8.3
46
9.3
5,542
Ease of Admin
8.4
43
9.3
2,346
Quality of Support
8.7
67
9.0
5,576
Has the product been a good partner in doing business?
8.9
43
9.1
2,342
Product Direction (% positive)
9.1
76
9.2
6,777
Features by Category
Core HR
8.5
35
8.8
906
8.8
36
9.0
936
7.7
26
8.1
796
7.8
26
8.6
846
7.9
24
8.8
869
7.8
24
8.7
876
Generative AI
Not enough data
7.2
473
Platform
7.8
35
8.2
2246
6.9
26
8.0
2048
7.6
29
Feature Not Available
7.9
35
8.9
2284
8.1
31
9.2
2287
7.1
29
8.9
2191
7.5
33
8.8
2251
7.7
36
9.1
2270
Expense Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Client Invoicing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Self Service
Not enough data
9.5
5245
|
Verified
Not enough data
8.9
4720
|
Verified
Not enough data
9.0
4761
|
Verified
Administration
Not enough data
9.4
5095
|
Verified
Not enough data
9.1
4654
|
Verified
Not enough data
9.6
5115
|
Verified
Not enough data
8.9
4463
|
Verified
Not enough data
9.2
4675
|
Verified
Not enough data
8.8
4166
|
Verified
Not enough data
9.1
4375
|
Verified
Not enough data
9.2
4552
|
Verified
Not enough data
9.2
4550
|
Verified
Taxes
Not enough data
9.3
4916
|
Verified
Not enough data
9.2
4772
|
Verified
Not enough data
Feature Not Available
Integration
Not enough data
8.6
4120
|
Verified
Not enough data
8.8
4123
|
Verified
Not enough data
8.8
4177
|
Verified
Not enough data
8.6
3903
|
Verified
Platform
Not enough data
9.0
4628
|
Verified
Not enough data
9.2
4593
|
Verified
Not enough data
9.3
4914
|
Verified
Not enough data
9.2
4483
|
Verified
Benefits Administration Platform Features
Not enough data
9.0
1361
Not enough data
8.9
1314
Not enough data
8.4
1219
Not enough data
9.0
1333
Not enough data
9.1
1308
Not enough data
9.2
1347
Not enough data
9.0
1277
Not enough data
8.8
1253
Benefits Administration Platform Features
Not enough data
9.0
1361
Not enough data
8.9
1314
Not enough data
8.4
1219
Not enough data
9.0
1333
Not enough data
9.1
1308
Not enough data
9.2
1347
Not enough data
9.0
1277
Not enough data
9.1
930
Not enough data
8.8
1253
Not enough data
8.5
1059
Not enough data
8.3
976
Not enough data
8.9
1042
Generative AI
Not enough data
7.2
839
Not enough data
7.2
836
Not enough data
7.1
831
Platform
7.8
35
8.2
2246
6.9
26
8.0
2048
7.6
29
Feature Not Available
7.9
35
8.9
2284
8.1
31
9.2
2287
7.1
29
8.9
2191
7.5
33
8.8
2251
7.7
36
9.1
2270
Automation
8.6
18
Not enough data
Logistics
8.1
18
Not enough data
8.5
18
Not enough data
8.5
19
Not enough data
Management
8.2
18
Not enough data
8.5
20
Not enough data
9.3
25
Not enough data
9.2
25
Not enough data
8.5
24
Not enough data
9.1
25
10.0
7
8.4
20
Not enough data
Monitoring
Feature Not Available
Not enough data
8.2
18
Not enough data
8.3
18
Not enough data
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Content
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
Not enough data
Not enough data
Platform
7.8
35
8.2
2246
6.9
26
8.0
2048
7.6
29
Feature Not Available
7.9
35
8.9
2284
8.1
31
9.2
2287
7.1
29
8.9
2191
7.5
33
8.8
2251
7.7
36
9.1
2270
Platform Basics
8.8
13
Not enough data
9.2
15
Not enough data
8.3
16
Not enough data
8.9
17
Not enough data
Platform Functionality
8.5
19
Not enough data
8.7
18
Not enough data
Platform Data
8.3
15
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
18
Not enough data
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Feature Not Available
Not enough data
Recruiting and Onboarding
Not enough data
Not enough data
Feature Not Available
8.0
992
Not enough data
Not enough data
Platform
7.8
35
8.2
2246
6.9
26
8.0
2048
7.6
29
Feature Not Available
7.9
35
8.9
2284
8.1
31
9.2
2287
7.1
29
8.9
2191
7.5
33
8.8
2251
7.7
36
9.1
2270
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform Basics
Not enough data
8.5
183
Not enough data
9.2
192
Not enough data
8.9
183
Platform Performance
Not enough data
8.8
190
Not enough data
8.5
177
Platform Functionality
Not enough data
9.0
185
Not enough data
8.5
180
Not enough data
8.8
177
Platform Additional Functionality
Not enough data
8.8
180
Not enough data
8.4
174
Not enough data
8.1
171
Generative AI
Not enough data
7.3
157
Performance reviews
8.8
11
Not enough data
8.8
11
Not enough data
8.1
12
Not enough data
Goals
8.1
12
Not enough data
7.9
11
Not enough data
Feedback
8.7
14
Not enough data
9.0
14
Not enough data
7.9
12
Not enough data
7.8
12
Not enough data
Data
7.9
13
Not enough data
8.5
13
Not enough data
Agentic AI - Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Facility Booking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Office Maps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workplace Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Administrative Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Space Management
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
9.2
772
Not enough data
9.2
777
Platform Administration
Not enough data
8.6
710
Not enough data
9.1
756
Not enough data
9.0
762
Platform Payment Content
Not enough data
9.0
759
Not enough data
8.4
651
Not enough data
9.1
736
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
8.5
12
Not enough data
8.6
12
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
7.9
12
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.8
35
8.2
2246
6.9
26
8.0
2048
7.6
29
Feature Not Available
7.9
35
8.9
2284
8.1
31
9.2
2287
7.1
29
8.9
2191
7.5
33
8.8
2251
7.7
36
9.1
2270
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
7.7
242
Not enough data
7.9
242
Not enough data
7.8
244
Not enough data
7.9
245
Not enough data
8.0
246
Platform Content
8.2
10
8.7
1152
8.2
10
9.1
1176
8.5
12
9.2
1177
7.3
10
8.4
1088
8.0
11
8.8
1101
8.2
10
8.6
1094
Platform Additional Functionality
8.5
10
9.2
1155
7.6
9
8.7
1092
6.9
9
8.5
1066
8.2
10
8.9
1112
9.2
10
9.1
1136
Platform Data
8.5
11
8.4
1018
7.9
11
8.7
1058
8.5
10
8.8
1041
Platform
7.8
35
8.2
2246
6.9
26
8.0
2048
7.6
29
Feature Not Available
7.9
35
8.9
2284
8.1
31
9.2
2287
7.1
29
8.9
2191
7.5
33
8.8
2251
7.7
36
9.1
2270
Recruiting and Onboarding
Feature Not Available
8.0
992
9.0
10
9.0
1106
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Platform Basics
8.1
12
Not enough data
8.2
13
Not enough data
8.2
11
Not enough data
Platform Content
8.8
12
Not enough data
8.8
12
Not enough data
8.7
10
Not enough data
Feature Not Available
Not enough data
Platform Additional Functionality
8.5
10
Not enough data
8.7
10
Not enough data
Feature Not Available
Not enough data
7.8
10
Not enough data
Platform
7.8
35
8.2
2246
6.9
26
8.0
2048
7.6
29
Feature Not Available
7.9
35
8.9
2284
8.1
31
9.2
2287
7.1
29
8.9
2191
7.5
33
8.8
2251
7.7
36
9.1
2270
Categories
Categories
Shared Categories
Factorial and Gusto are categorized as Time & Attendance, Onboarding, Core HR, Performance Management, and HCM Software
Unique Categories
Factorial is categorized as Job Description Management, Candidate Relationship Management, Absence Management, Applicant Tracking Systems (ATS), Employee Engagement, Expense Management, Whistleblowing, and Space Management
Gusto is categorized as Contractor Payments, Contractor Management, Benefits Administration, and Payroll
Reviews
Reviewers' Company Size
Factorial
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.6%
Marketing and Advertising
9.4%
Computer Software
8.3%
Financial Services
5.2%
Mental Health Care
5.2%
Other
56.3%
Non-Profit Organization Management
5.6%
Computer Software
5.1%
Accounting
5.1%
Health, Wellness and Fitness
4.7%
Hospital & Health Care
4.6%
Other
74.9%
Discussions
What is Factorial used for?
1 Comment
PM
okRead more
Factorial has no more discussions with answers
Is there an app for Gusto payroll?
4 Comments
DL
Yes there is just look for GUSTO app to download to your phone doesnt matter if you have OS or Android its available for bothRead more
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
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