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Compare Factiva and Meltwater 
At a Glance
Market Segments
Enterprise (52.9% of reviews)
Small-Business (41.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Factiva
Star Rating
(71)4.1 out of 5
Market Segments
Enterprise (52.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about FactivaMeltwater
Star Rating
(2,495)4.0 out of 5
Market Segments
Small-Business (41.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about MeltwaterSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Meltwater excels in providing a comprehensive media intelligence system, with features like social media listening and robust global media monitoring, which help users gain a broad picture of their brand's presence.
- Users say that Factiva stands out for its reliable aggregation of high-quality global news, making research faster and more comprehensive, particularly for those focused on niche industries and smaller public companies.
- According to verified reviews, Meltwater's intuitive programming and responsive customer service make it easier for users to set up and navigate the platform, enhancing their overall experience once they get everything configured.
- Reviewers mention that while Factiva offers a vast universe of coverage, including many small to mid-sized companies, some users find it less user-friendly compared to Meltwater, which has been praised for its customizable dashboards and automated analytics.
- G2 reviewers highlight that Meltwater's recent updates and features, such as customizable monitoring guides and automated daily reports, contribute to a more streamlined user experience, whereas Factiva's interface, while comprehensive, can feel overwhelming at times.
- Users note that both platforms have similar star ratings, but Meltwater's significantly higher G2 Score reflects greater overall satisfaction, driven by its extensive feature set and user-friendly design, compared to Factiva's more niche focus.
Pricing
Entry-Level Pricing
Factiva
No pricing availableMeltwater
No pricing availableFree Trial
Factiva
Free Trial is available
Meltwater
No trial information availableRatings
Meets Requirements
8.3
54
7.9
2,137
Ease of Use
8.4
55
7.8
2,171
Ease of Setup
8.1
23
7.8
1,151
Ease of Admin
7.9
19
8.1
929
Quality of Support
7.9
50
8.5
2,062
Has the product been a good partner in doing business?
7.8
21
8.4
935
Product Direction (% positive)
7.6
49
8.0
2,120
Features by Category
Data Availability
7.4
9
Not enough data
8.7
10
Not enough data
8.5
10
|
Verified
Not enough data
Not enough data
Not enough data
Data Accuracy
8.0
10
Not enough data
8.7
10
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.3
12
Not enough data
8.2
12
|
Verified
Not enough data
8.5
11
Not enough data
8.2
10
|
Verified
Not enough data
8.2
10
|
Verified
Not enough data
8.5
10
Not enough data
Features
7.8
9
Not enough data
8.3
8
Not enough data
8.3
8
|
Verified
Not enough data
8.3
9
|
Verified
Not enough data
9.0
10
|
Verified
Not enough data
9.2
10
|
Verified
Not enough data
7.7
8
|
Verified
Not enough data
8.3
9
|
Verified
Not enough data
8.6
7
|
Verified
Not enough data
Social Analytics
Not enough data
7.8(won by default)
525
Not enough data
7.7(won by default)
513
Not enough data
8.0(won by default)
518
Not enough data
6.8(won by default)
376
Not enough data
Feature Not Available
Not enough data
7.5(won by default)
394
Not enough data
7.1(won by default)
425
Reports & Dashboards
Not enough data
7.7(won by default)
544
Not enough data
8.0(won by default)
564
Not enough data
7.9(won by default)
481
Not enough data
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Risk
7.2
17
Not enough data
7.8
17
Not enough data
7.7
17
Not enough data
Recovery
6.8
10
Not enough data
7.1
15
Not enough data
7.3
15
Not enough data
Agentic AI - Business Activity Monitoring
Not enough data
Not enough data
Content & Collaboration
Not enough data
8.1
238
Not enough data
7.4
211
Not enough data
7.3
202
Not enough data
7.5
203
Not enough data
8.0
228
Not enough data
7.6
212
Social Management
Not enough data
8.3
280
Not enough data
7.8
267
Not enough data
7.4
237
Not enough data
7.9
275
Not enough data
6.5
208
Not enough data
7.1
208
Not enough data
7.3
100
Agentic AI - Social Media Management
Not enough data
5.8
24
Not enough data
6.0
24
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.2
23
Media Channels
9.0
8
7.3
635
8.3
9
7.2
657
9.3
10
8.5
730
Geographic Coverage
8.3
10
7.8
703
8.9
11
8.2
711
8.7
10
7.6
636
Reporting
8.9
11
8.2
709
9.1
11
8.1
696
8.5
10
7.9
690
8.5
10
7.9
713
Agentic AI - Media Monitoring
Not enough data
6.3
83
Not enough data
6.3
81
Not enough data
6.2
80
Not enough data
6.3
81
Not enough data
Feature Not Available
Generative AI
6.7
5
6.5
288
7.3
5
6.6
283
Audiences
Not enough data
8.0
46
Not enough data
7.3
44
Not enough data
7.0
42
Not enough data
7.4
42
Data Analysis
Not enough data
7.5
42
Not enough data
8.1
45
Not enough data
8.1
43
Not enough data
7.9
43
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
43
Agentic AI - Audience Intelligence Platforms
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Data collection
6.9
8
|
Verified
Not enough data
8.2
12
|
Verified
Not enough data
7.9
12
Not enough data
6.8
10
|
Verified
Not enough data
7.7
10
|
Verified
Not enough data
Segment Trending
8.0
11
Not enough data
6.7
10
Not enough data
7.3
11
|
Verified
Not enough data
7.7
11
Not enough data
Analysis
7.2
10
|
Verified
Not enough data
7.9
12
|
Verified
Not enough data
7.0
9
|
Verified
Not enough data
Platform
7.8
12
|
Verified
Not enough data
7.3
11
|
Verified
Not enough data
6.9
9
|
Verified
Not enough data
7.4
12
|
Verified
Not enough data
7.3
11
|
Verified
Not enough data
7.0
10
|
Verified
Not enough data
Agentic AI - Market Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Listening
Not enough data
8.1
802
Not enough data
7.3
703
Not enough data
8.2
516
Not enough data
8.3
522
Not enough data
7.8
487
Not enough data
7.8
477
Agentic AI - Social Media Listening Tools
Not enough data
6.5
83
Not enough data
6.4
84
Not enough data
6.2
82
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Data Management & Analysis
Not enough data
6.9
779
Not enough data
7.9
787
Not enough data
8.0
481
Not enough data
7.8
464
Influencer Marketing
Not enough data
7.8
203
Not enough data
7.8
205
Not enough data
8.0
209
Not enough data
7.7
199
Not enough data
7.4
196
Not enough data
6.9
162
Not enough data
7.4
170
Not enough data
8.0
199
Not enough data
7.9
200
Not enough data
7.7
185
Not enough data
Feature Not Available
Not enough data
6.7
148
Not enough data
6.7
134
Not enough data
6.3
115
Agentic AI - Influencer Marketing Platforms
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
5.5
7
Not enough data
Feature Not Available
Not enough data
6.0
7
Not enough data
Feature Not Available
Generative AI
Not enough data
6.6
155
Not enough data
6.7
152
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Database
Not enough data
7.9
480
Not enough data
7.9
412
Not enough data
8.0
388
Outreach
Not enough data
8.1
426
Not enough data
7.5
146
Not enough data
7.7
349
Reporting
Not enough data
8.5
474
Not enough data
8.3
361
Not enough data
8.1
407
Agentic AI - Media and Influencer Targeting
Not enough data
5.8
20
Not enough data
6.0
19
Not enough data
6.0
19
Not enough data
6.0
19
Not enough data
6.0
19
User Rights/Roles
Not enough data
7.7
305
Not enough data
8.0
326
Categories
Categories
Shared Categories
Factiva and Meltwater are categorized as Media Monitoring
Unique Categories
Reviews
Reviewers' Company Size
Factiva
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Meltwater
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Public Relations and Communications
13.2%
Market Research
10.3%
Research
5.9%
Investment Banking
5.9%
Financial Services
5.9%
Other
58.8%
Marketing and Advertising
15.7%
Public Relations and Communications
14.7%
Non-Profit Organization Management
6.6%
Higher Education
5.5%
Information Technology and Services
3.1%
Other
54.5%
Discussions
Factiva has no discussions with answers
How do I make Meltwater work for our organization?
3 Comments
AS
I find it helpful to make customized reporter/influencer lists (based on geography, issue, etc). Makes it easy to do rapid-response outreach.Read more
How soon will sysomos and meltwater fully be integrated?
2 Comments
FA
Hi Janay. Sorry I don't know the answer to that question. Hopefully a Meltwater rep or someone else can answer it. I suggest simply contacting Meltwater...Read more
How much does meltwater cost?
2 Comments
GS
Basic modules, with 4 users and a maximum of 20 searches (imagine it as no more than 20 quieres saved at the same time), 12K a year. Twitter data, unlimited....Read more
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