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Compare EZ Texting and Text Request 
Featured Products
At a Glance
Market Segments
Small-Business (65.3% of reviews)
Small-Business (64.9% of reviews)
Entry-Level Pricing
Free Trial
Starting at $59.99 Per Month
EZ Texting
Star Rating
(724)4.5 out of 5
Market Segments
Small-Business (65.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 5 pricing plansText Request
Star Rating
(945)4.6 out of 5
Market Segments
Small-Business (64.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $59.99 Per Month
Browse all 7 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that EZ Texting excels in user-friendliness, with many praising its straightforward interface and improved features like message previews and a simplified credit system. Users appreciate how easy it is to navigate the dashboard, making it accessible even for those new to SMS marketing.
- Users say that Text Request provides a solid two-way communication platform, allowing businesses to engage with customers effectively. Reviewers highlight its ability to facilitate conversations without needing to pick up the phone, which is particularly beneficial for customer service interactions.
- According to verified reviews, EZ Texting has a higher overall satisfaction score, reflecting its strong performance in areas like bulk messaging and scheduling. Users have noted that the platform's AI features help in composing messages more professionally, enhancing their marketing efforts.
- Reviewers mention that while Text Request offers good automation capabilities, it may not be as intuitive as EZ Texting for new users. Some users have expressed a desire for a more user-friendly setup process, which could improve their overall experience with the tool.
- G2 reviewers highlight that EZ Texting's recent updates have made it even more appealing, with features designed to streamline group segmentation and messaging. This has been particularly beneficial for small businesses looking to enhance their marketing strategies.
- Users report that while Text Request is effective for internal communication and candidate outreach, it faces challenges in comparison to EZ Texting's broader feature set. Some users feel that EZ Texting's additional functionalities, like advanced reporting and personalization options, give it an edge in the competitive SMS marketing landscape.
Pricing
Entry-Level Pricing
EZ Texting
14-Day Trial
Free Trial
Experience the full power of EZ Texting
- No credit card needed: Start risk-free
- Effortless setup: Get up and running in minutes
- Unlimited contacts: Easily organize and manage your audience
Text Request
Basic
Starting at $59.99
Per Month
- Autoresponder
- Escalation
- Message Template
Free Trial
EZ Texting
Free Trial is available
Text Request
No trial information availableRatings
Meets Requirements
9.1
606
9.2
837
Ease of Use
9.2
614
9.3
858
Ease of Setup
9.1
457
9.3
377
Ease of Admin
9.2
420
9.3
319
Quality of Support
8.7
547
9.4
738
Has the product been a good partner in doing business?
9.1
415
9.3
315
Product Direction (% positive)
8.4
600
9.4
843
Features by Category
Messenger
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
135
Not enough data
Feature Not Available
Channels
Not enough data
Feature Not Available
Not enough data
8.5
130
Not enough data
9.4
149
Not enough data
7.8
115
Not enough data
8.2
109
Customers
Not enough data
8.5
123
Not enough data
8.5
133
Not enough data
8.2
131
Not enough data
8.1
123
Not enough data
8.4
127
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
Not enough data
8.2
548
Not enough data
8.6
633
Not enough data
8.4
597
Business Instant Messaging
Not enough data
7.2
474
Not enough data
7.0
459
Business Instant Messaging
Not enough data
8.2
554
Not enough data
9.0
613
Not enough data
8.2
530
Generative AI - Business Instant Messaging
Not enough data
7.2
24
AI - Business Instant Messaging
Not enough data
7.3
24
Not enough data
7.8
24
Not enough data
7.5
24
Not enough data
7.9
23
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
9.4
395
|
Verified
8.7
166
8.6
337
|
Verified
9.0
173
9.0
326
|
Verified
8.6
160
8.5
283
|
Verified
8.6
157
8.5
302
|
Verified
8.0
136
8.6
307
|
Verified
8.4
147
8.7
256
|
Verified
8.5
157
8.0
188
8.1
139
SMS Platform
8.5
306
|
Verified
8.1
142
8.6
284
|
Verified
8.0
146
Feature Not Available
Feature Not Available
7.0
164
|
Verified
7.9
135
7.7
199
|
Verified
7.7
127
7.5
163
|
Verified
7.9
128
Agentic AI - SMS Marketing
6.8
34
Not enough data
7.0
33
Not enough data
6.8
34
Not enough data
7.0
35
Not enough data
7.2
34
Not enough data
7.3
34
Not enough data
Consumer Intelligence
Not enough data
8.9
29
Not enough data
8.7
28
Not enough data
8.5
27
Reporting
Not enough data
7.7
25
Not enough data
7.7
25
Not enough data
8.8
28
Media Monitoring
Not enough data
8.0
27
Not enough data
7.8
25
Not enough data
7.9
25
In-House Management
Not enough data
8.3
26
Not enough data
8.8
26
Generative AI
Not enough data
Feature Not Available
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
EZ Texting and Text Request are categorized as SMS Marketing
Unique Categories
EZ Texting has no unique categories
Text Request is categorized as Business Instant Messaging, Conversational Marketing, and Online Reputation Management
Reviews
Reviewers' Company Size
EZ Texting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Text Request
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
10.6%
Real Estate
8.0%
Religious Institutions
6.3%
Marketing and Advertising
5.7%
Health, Wellness and Fitness
5.0%
Other
64.3%
Hospital & Health Care
11.3%
Medical Practice
9.5%
Insurance
7.7%
Staffing and Recruiting
5.4%
Health, Wellness and Fitness
4.9%
Other
61.2%
Alternatives
Discussions
What is EZ Texting used for?
2 Comments
Official Response from EZ Texting
EZ Texting is a top-rated cloud-based platform that includes mass texting, MMS texting, delivery reports, reminder campaigns, text polls, keywords, textable...Read more
What is EZ Texting?
1 Comment
AG
EZ Texting is a wonderful service that lets you mass text phone numbers and you can even send photos. It is a great way to blast out to a large client list...Read more
What are texting features?
1 Comment
CL
It works just like your phone. You can text patients exactly the same way. Patients can either call our pharmacy or text. They have a choice. More r going to...Read more
What is a Request text?
1 Comment
Official Response from Text Request
Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday...Read more
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