G2 reviewers report that Glassbox excels in providing a comprehensive view of user behavior, with features like real-time digital interaction capture and visual session replay, making it easier to identify user experience issues quickly.
Users say that EyeQuant offers a user-friendly interface and is particularly effective for conversion optimization, with many praising its clarity of reporting and speed to results, which is beneficial for agencies looking to iterate on design concepts.
According to verified reviews, Glassbox stands out for its high level of customer satisfaction, reflected in its impressive G2 Score and a significant number of recent reviews, indicating that users find it a reliable partner in their analytics efforts.
Reviewers mention that while EyeQuant is praised for its flexibility and ease of use, it has a smaller user base and fewer recent reviews, which may suggest less widespread adoption compared to Glassbox.
Users highlight that Glassbox's ability to automatically capture data without tagging is a major advantage, allowing for quicker insights and analytical reporting, which many find invaluable for their day-to-day operations.
G2 reviewers note that while EyeQuant is a fantastic tool for data-driven design, its smaller number of reviews and lower overall satisfaction score compared to Glassbox may indicate that it faces challenges in meeting the diverse needs of larger enterprises.
Pricing
Entry-Level Pricing
EyeQuant
No pricing available
Glassbox
No pricing available
Free Trial
EyeQuant
No trial information available
Glassbox
Free Trial is available
Ratings
Meets Requirements
9.2
15
9.8
736
Ease of Use
9.6
15
9.7
738
Ease of Setup
9.6
12
9.8
473
Ease of Admin
9.6
12
9.8
343
Quality of Support
9.5
14
9.8
735
Has the product been a good partner in doing business?
Hi Farukh, thanks for asking. Augmented Journey Maps (AJM) is indeed one of our most valuable - and highly anticipated - features.
With your impending...Read more
Can you configure struggle scores based on a journey type
2 Comments
DG
Hello there, Tanya, this is supported of course - please reach out to your Customer Success Manager - or reach out to me directly if you like and I will...Read more
What is the best way to insights which are only relevant to me
1 Comment
DG
Hey Joe - we do! in our latest release you can see Business insights, Engagement insights, Experience Insight, and Technical insights - so you can choose the...Read more
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