# Extole vs ReferralCandy Comparison

| | Extole | ReferralCandy | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 25 | 110 | 
| **Largest Market Segment** | Mid-Market (56.5% of reviews) | Small-Business (88.1% of reviews) | 
| **Entry Level Price** | No pricing available | Starting at $47.00 | 

---
## Top Pros & Cons

### Extole

Pros:
- Referral Programs (7 reviews)
- Customer Support (5 reviews)

Cons:
- Expensive (1 reviews)
- Integration Issues (1 reviews)

### ReferralCandy

Pros:
- Customer Support (6 reviews)
- Easy Setup (5 reviews)

Cons:
- Connection Issues (1 reviews)
- Limited Customization (1 reviews)

---
## Ratings Comparison
| Rating | Extole | ReferralCandy | 
|---|---|---|
  | **Meets Requirements** | 9.4 (18 reviews) | 8.3 (73 reviews) | 
  | **Ease of Use** | 8.9 (19 reviews) | 8.3 (74 reviews) | 
  | **Ease of Setup** | 8.8 (13 reviews) | 7.7 (55 reviews) | 
  | **Ease of Admin** | 9.4 (9 reviews) | 8.2 (48 reviews) | 
  | **Quality of Support** | 9.8 (18 reviews) | 9.0 (70 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.6 (9 reviews) | 8.9 (47 reviews) | 
  | **Product Direction (% positive)** | 8.1 (18 reviews) | 8.4 (58 reviews) | 

---
## Pricing

### Extole

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### ReferralCandy

#### Entry-Level Pricing

Plan: Premium

Price: Starting at $47.00

Description: For small businesses getting started

Key Features:
- Automated referral program
- Unlimited customers & advocates
- Dashboard & data reports

[Browse all 3 editions](https://www.g2.com/products/referralcandy/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Loyalty Management

| Product | Score | Reviews |
|---|---|---|
| **Extole** | N/A | N/A |
| **ReferralCandy** | N/A | N/A |

#### Loyalty Experience

| Feature | Extole | ReferralCandy | 
|---|---|---|
| **Loyalty Engine** | Not enough data | Not enough data | 
| **Rewards** | Not enough data | Not enough data | 
| **Membership** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Gamification** | Not enough data | Not enough data | 
| **Loyalty Cards** | Not enough data | Not enough data | 

#### Loyalty Platform

| Feature | Extole | ReferralCandy | 
|---|---|---|
| **Communication Tools** | Not enough data | Not enough data | 
| **Customer Relationship Management (CRM)** | Not enough data | Not enough data | 
| **Loyalty Analytics** | Not enough data | Not enough data | 
| **Localization** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### Agentic AI - Loyalty Management

| Feature | Extole | ReferralCandy | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Customer Advocacy

| Product | Score | Reviews |
|---|---|---|
| **Extole** | N/A | N/A |
| **ReferralCandy** | N/A | N/A |

#### Agentic AI - Customer Advocacy

| Feature | Extole | ReferralCandy | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Brand Advocacy

| Product | Score | Reviews |
|---|---|---|
| **Extole** | N/A | N/A |
| **ReferralCandy** | N/A | N/A |

#### Discovery

| Feature | Extole | ReferralCandy | 
|---|---|---|
| **Referral Program** | Not enough data | Not enough data | 
| **Incentives** | Not enough data | Not enough data | 
| **3rd-Party Trends** | Not enough data | Not enough data | 

#### Insight

| Feature | Extole | ReferralCandy | 
|---|---|---|
| **Monitoring** | Not enough data | Not enough data | 
| **Adoption Insight** | Not enough data | Not enough data | 
| **Engagement Analysis** | Not enough data | Not enough data | 

#### Mobile

| Feature | Extole | ReferralCandy | 
|---|---|---|
| **Mobile Optimization** | Not enough data | Not enough data | 

#### Platform

| Feature | Extole | ReferralCandy | 
|---|---|---|
| **Multichannel Sharing** | Not enough data | Not enough data | 
| **Forum** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 
| **Content Distribution** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Customer Advocacy Software](https://www.g2.com/categories/customer-advocacy)

**Unique to Extole (1):** [Loyalty Management Software](https://www.g2.com/categories/loyalty-management)



---
## Reviewer Demographics

### By Company Size

| Segment | Extole | ReferralCandy | 
|---|---|---|
| **Small-Business** | 17.4% | 88.1% | 
| **Mid-Market** | 56.5% | 11.0% | 
| **Enterprise** | 26.1% | 0.9% | 

### By Industry

#### Extole

- **Retail:** 13.0%
- **Consumer Goods:** 13.0%
- **Banking:** 13.0%
- **Telecommunications:** 8.7%
- **Computer Software:** 8.7%
- **Photography:** 4.3%
- **Marketing and Advertising:** 4.3%
- **Legal Services:** 4.3%
- **Information Technology and Services:** 4.3%
- **Food & Beverages:** 4.3%
- **Other:** 21.7%

#### ReferralCandy

- **Retail:** 13.8%
- **Consumer Goods:** 8.3%
- **Food & Beverages:** 8.3%
- **Health, Wellness and Fitness:** 5.5%
- **Apparel & Fashion:** 4.6%
- **Leisure, Travel & Tourism:** 4.6%
- **Marketing and Advertising:** 4.6%
- **Cosmetics:** 3.7%
- **Education Management:** 3.7%
- **Music:** 3.7%
- **Other:** 39.4%

---
## Alternatives

### Alternatives to Extole

- [Influitive](https://www.g2.com/products/jigsaw-interactive-influitive/reviews) — 4.4/5 stars (396 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4065 reviews)
- [impact.com](https://www.g2.com/products/impact-com/reviews) — 4.4/5 stars (2217 reviews)
- [Smile.io](https://www.g2.com/products/smile-io/reviews) — 4.6/5 stars (440 reviews)
- [NiceJob](https://www.g2.com/products/nicejob/reviews) — 4.8/5 stars (417 reviews)
- [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews) — 4.6/5 stars (594 reviews)
- [Okendo](https://www.g2.com/products/okendo/reviews) — 4.6/5 stars (369 reviews)
- [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) — 4.0/5 stars (4615 reviews)
- [Xoxoday](https://www.g2.com/products/xoxoday-xoxoday/reviews) — 4.6/5 stars (1575 reviews)
- [AdvantageClub.ai](https://www.g2.com/products/advantageclub-ai/reviews) — 4.8/5 stars (859 reviews)

### Alternatives to ReferralCandy

- [Smile.io](https://www.g2.com/products/smile-io/reviews) — 4.6/5 stars (440 reviews)
- [Yotpo](https://www.g2.com/products/yotpo/reviews) — 4.3/5 stars (265 reviews)
- [Ambassador Software](https://www.g2.com/products/ambassador-software/reviews) — 4.5/5 stars (75 reviews)
- [Influitive](https://www.g2.com/products/jigsaw-interactive-influitive/reviews) — 4.4/5 stars (396 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4065 reviews)
- [Mention Me](https://www.g2.com/products/mention-me/reviews) — 4.4/5 stars (61 reviews)
- [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews) — 4.6/5 stars (594 reviews)
- [NiceJob](https://www.g2.com/products/nicejob/reviews) — 4.8/5 stars (417 reviews)
- [impact.com](https://www.g2.com/products/impact-com/reviews) — 4.4/5 stars (2217 reviews)
- [Referral Factory](https://www.g2.com/products/referral-factory/reviews) — 4.8/5 stars (181 reviews)

---
## Top Discussions

### Extole

No discussions available for this product.

### ReferralCandy

- Title: [Is ReferralCandy good?](https://www.g2.com/discussions/is-referralcandy-good) — 2 comments
  > **Top comment:** "In our experience it’s good. Some months we got referrals, some other months we didn’t. But it’s a good tool and it automatically helps set up everything for..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/extole-vs-referralcandy)