G2 reviewers report that Relativity excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Exterro. Users appreciate its fast and easy-to-use GUI, which enhances their workflow efficiency during data collections and reviews.
Users say that Exterro provides a strong community experience, highlighted by events like XChange 2025, which offers hands-on training and networking opportunities. This focus on community engagement sets it apart, even if its overall user satisfaction is lower than Relativity's.
Reviewers mention that Relativity's organizational capabilities are a standout feature, with users praising its folder structuring, tagging, and saved searches that streamline document management. This functionality helps reduce the time spent on document reviews, a critical aspect for many users.
According to verified reviews, Exterro is noted for its ease of use and defensible processes, making it visually appealing and straightforward for users. However, it still faces challenges in matching the comprehensive features offered by Relativity.
Users highlight that Relativity's analytics capabilities are particularly valuable, allowing for efficient data culling and faster searches. This feature is crucial for legal professionals who need to manage large volumes of documents effectively.
G2 reviewers indicate that while Exterro has a solid support quality, Relativity's support is also commendable, though slightly less rated. Users appreciate the organized SQL backend in Relativity, which aids in quickly finding necessary information, enhancing the overall user experience.
Pricing
Entry-Level Pricing
Exterro Data Risk Management Platform
No pricing available
Relativity
No pricing available
Free Trial
Exterro Data Risk Management Platform
No trial information available
Relativity
No trial information available
Ratings
Meets Requirements
8.7
139
8.7
475
Ease of Use
8.7
140
8.3
487
Ease of Setup
7.8
83
7.8
351
Ease of Admin
8.6
85
7.9
359
Quality of Support
8.8
139
8.3
462
Has the product been a good partner in doing business?
Official Response from Exterro Data Risk Management Platform
Yes, batching is offered with Exterro's Review Module. If you would like to learn more, please email us at info@exterro.com and we can arrange a product...Read more
How much processing power does Digital Discovery Pro have?
1 Comment
Official Response from Exterro Data Risk Management Platform
Our cloud-based architecture allows us to offer processing speeds at over one terabyte per hour and reduces the time it takes to go through big data volumes.Read more
Can Digital Discovery Pro help me reduce the size of my data defensibly?
1 Comment
Official Response from Zapproved
We partner with Amazon Web Services, which is highly secure and offers multiple layers of data protection. Zapproved is SOC2 Type 2 certified and adheres to...Read more
What is the best way to use Relativity for general project management / task assignment?
3 Comments
ST
Because of Relativity’s strong platform capabilities, many organizations implement project management and task assignment workflows alongside legal and...Read more
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