Compare ExtensisHR and Paychex 
At a Glance
Market Segments
Small-Business (78.1% of reviews)
Small-Business (75.4% of reviews)
Entry-Level Pricing
No pricing available
Contact Vendor for Pricing
ExtensisHR
Star Rating
(69)4.6 out of 5
Market Segments
Small-Business (78.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ExtensisHRPaychex
Star Rating
(1,647)4.1 out of 5
Market Segments
Small-Business (75.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paychex excels in providing a user-friendly interface, making it easy for users to navigate payroll processes. Many appreciate the ability to see their paycheck in real time and having a centralized location for pay and benefits, which enhances the overall user experience.
- Users say that ExtensisHR stands out for its exceptional customer service. Reviewers highlight the responsiveness and attentiveness of the service team, describing them as a true extension of their own team, which significantly contributes to user satisfaction.
- According to verified reviews, Paychex offers a high level of customization, particularly with its dashboard and reporting features. Users appreciate the ability to create tailored reports with the help of dedicated account representatives, which can be a game-changer for businesses with specific reporting needs.
- Reviewers mention that ExtensisHR provides competitive pricing for benefits, which is especially beneficial for businesses in high-cost areas. Users have noted that the platform offers a robust selection of ancillary benefits, making it an attractive option for companies looking to enhance their employee offerings.
- G2 reviewers highlight that while Paychex has a solid implementation process, some users have faced challenges with configuration to match their specific workflows. This can lead to a steeper learning curve for new users compared to ExtensisHR, which is praised for its smoother onboarding experience.
- Users report that while Paychex has a strong overall performance, ExtensisHR outshines it in areas like compliance support and quality of support. Reviewers have noted that ExtensisHR's proactive approach to compliance and its knowledgeable support team significantly enhance the user experience.
Pricing
Entry-Level Pricing
ExtensisHR
No pricing availableFree Trial
ExtensisHR
No trial information availablePaychex
No trial information availableRatings
Meets Requirements
9.1
63
8.7
1,318
Ease of Use
8.3
63
8.5
1,379
Ease of Setup
8.2
53
8.3
989
Ease of Admin
8.4
55
8.5
966
Quality of Support
9.5
63
8.3
1,272
Has the product been a good partner in doing business?
9.3
54
8.5
964
Product Direction (% positive)
8.8
58
7.5
1,296
Features by Category
Core HR
8.3
19
8.1
114
7.9
19
7.9
107
6.6
18
7.8
53
8.2
19
8.1
77
9.1
19
8.4
114
9.1
19
7.8
115
Generative AI
7.0
11
4.3
5
Platform
7.2
24
7.5
312
7.2
23
7.4
165
7.5
23
Feature Not Available
8.5
26
8.3
400
8.8
26
8.5
410
8.5
25
8.0
292
7.8
26
8.2
401
8.2
24
8.5
424
Expense Reports
Not enough data
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Agentic AI - Expense Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile
Not enough data
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Platform
Not enough data
7.7
13
Not enough data
7.8
24
|
Verified
Administration
Not enough data
8.5
26
|
Verified
Administration
Not enough data
8.0
134
|
Verified
Not enough data
7.9
136
|
Verified
Not enough data
8.1
140
|
Verified
Not enough data
7.9
130
|
Verified
Not enough data
8.3
198
|
Verified
Platform
Not enough data
8.2
216
|
Verified
Not enough data
7.7
98
|
Verified
Not enough data
6.9
34
Not enough data
8.2
207
|
Verified
Not enough data
8.0
148
|
Verified
Not enough data
7.5
75
|
Verified
Employee Self Service
Not enough data
8.6
854
|
Verified
Not enough data
8.0
546
|
Verified
Not enough data
8.3
529
|
Verified
Administration
Not enough data
8.7
863
|
Verified
Not enough data
7.9
562
|
Verified
Not enough data
9.3
933
|
Verified
Not enough data
8.5
407
|
Verified
Not enough data
8.9
779
|
Verified
Not enough data
8.7
563
|
Verified
Not enough data
8.6
457
|
Verified
Not enough data
9.1
782
|
Verified
Not enough data
9.1
832
|
Verified
Taxes
Not enough data
9.1
879
|
Verified
Not enough data
9.0
834
|
Verified
Not enough data
9.1
827
|
Verified
Integration
Not enough data
7.8
263
|
Verified
Not enough data
7.7
302
|
Verified
Not enough data
7.7
306
|
Verified
Not enough data
7.6
265
|
Verified
Platform
Not enough data
8.6
861
|
Verified
Not enough data
8.6
840
|
Verified
Not enough data
8.7
876
|
Verified
Not enough data
8.7
728
|
Verified
Benefits Administration Platform Features
Not enough data
8.2
232
Not enough data
7.9
195
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
189
Not enough data
8.2
225
Not enough data
8.4
210
Not enough data
7.9
151
Benefits Administration Platform Features
Not enough data
8.2
232
Not enough data
7.9
195
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
189
Not enough data
8.2
225
Not enough data
8.4
210
Not enough data
8.3
222
Not enough data
7.9
151
Not enough data
7.6
101
Not enough data
5.8
19
Not enough data
6.7
23
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
7.2
24
7.5
312
7.2
23
7.4
165
7.5
23
Feature Not Available
8.5
26
8.3
400
8.8
26
8.5
410
8.5
25
8.0
292
7.8
26
8.2
401
8.2
24
8.5
424
Compliance
9.1
48
6.7
10
7.8
44
6.7
8
8.3
43
6.7
10
Platform
8.2
48
6.5
9
8.2
49
7.0
9
8.6
49
6.5
9
Support
8.8
44
6.2
10
8.7
46
7.0
9
8.8
46
6.9
8
8.2
46
6.5
11
8.3
48
6.9
12
8.8
48
6.0
13
9.0
49
6.0
12
Automation
Not enough data
7.4
26
Logistics
Not enough data
8.0
31
Not enough data
7.6
28
Not enough data
6.9
26
Management
Not enough data
6.7
20
Not enough data
7.5
21
Not enough data
7.8
26
Not enough data
8.1
31
Not enough data
8.2
31
Not enough data
8.4
32
Not enough data
7.7
29
Monitoring
Not enough data
7.7
26
Not enough data
7.7
27
Not enough data
7.2
27
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
Not enough data
6.7
20
Not enough data
6.6
49
Not enough data
7.5
21
|
Verified
Platform
7.2
24
7.5
312
7.2
23
7.4
165
7.5
23
Feature Not Available
8.5
26
8.3
400
8.8
26
8.5
410
8.5
25
8.0
292
7.8
26
8.2
401
8.2
24
8.5
424
Background Check Administration
Not enough data
8.0
20
Not enough data
8.2
10
Not enough data
8.0
10
Background Check Data
Not enough data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Background Check Additional Functionality
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
AI Insight Check - Background Check
Not enough data
Feature Not Available
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personnel
9.0
5
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Payroll
8.3
5
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
Reporting and Integrations
8.0
5
Not enough data
Not enough data
Not enough data
Performance reviews
Not enough data
5.0
8
Not enough data
6.9
9
Not enough data
5.6
8
Goals
Not enough data
6.0
8
Not enough data
6.2
7
Feedback
Not enough data
6.5
9
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
6.0
7
Data
Not enough data
6.7
8
Not enough data
6.7
9
Agentic AI - Performance Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reports
Not enough data
6.8
11
Not enough data
6.9
12
Not enough data
6.8
12
Not enough data
8.2
12
Cleaning
Not enough data
6.4
13
Not enough data
7.6
11
Not enough data
8.0
11
Generative AI
Not enough data
Feature Not Available
Not enough data
6.9
9
Not enough data
5.7
9
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Education ERP
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
Not enough data
8.0
15
Not enough data
8.2
13
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
Not enough data
8.1
15
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.2
24
7.5
312
7.2
23
7.4
165
7.5
23
Feature Not Available
8.5
26
8.3
400
8.8
26
8.5
410
8.5
25
8.0
292
7.8
26
8.2
401
8.2
24
8.5
424
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Platform Content
Not enough data
8.0
106
Not enough data
8.2
114
Not enough data
8.2
95
Not enough data
7.6
47
Not enough data
7.0
46
Not enough data
7.1
45
Platform Additional Functionality
Not enough data
8.4
129
Not enough data
7.5
51
Not enough data
7.9
60
Not enough data
7.8
82
Not enough data
7.9
100
Platform Data
Not enough data
7.6
56
Not enough data
7.9
77
Not enough data
7.6
64
Platform
7.2
24
7.5
312
7.2
23
7.4
165
7.5
23
Feature Not Available
8.5
26
8.3
400
8.8
26
8.5
410
8.5
25
8.0
292
7.8
26
8.2
401
8.2
24
8.5
424
Recruiting and Onboarding
Not enough data
6.6
49
Not enough data
8.3
116
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Corporate Learning Management Systems
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Intermediate GEP features
Not enough data
Not enough data
Not enough data
Not enough data
Other GEP Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Time Tracking
Not enough data
8.3
217
Not enough data
8.3
131
Not enough data
8.4
94
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile Time Tracking
Not enough data
8.3
150
Administration
Not enough data
8.0
134
|
Verified
Not enough data
7.9
136
|
Verified
Not enough data
8.1
140
|
Verified
Not enough data
7.9
130
|
Verified
Not enough data
8.3
198
|
Verified
Platform
Not enough data
8.2
216
|
Verified
Not enough data
7.7
98
|
Verified
Not enough data
6.9
34
Not enough data
8.2
207
|
Verified
Not enough data
8.0
148
|
Verified
Not enough data
7.5
75
|
Verified
Platform
7.2
24
7.5
312
7.2
23
7.4
165
7.5
23
Feature Not Available
8.5
26
8.3
400
8.8
26
8.5
410
8.5
25
8.0
292
7.8
26
8.2
401
8.2
24
8.5
424
Platform
7.2
24
7.5
312
7.2
23
7.4
165
7.5
23
Feature Not Available
8.5
26
8.3
400
8.8
26
8.5
410
8.5
25
8.0
292
7.8
26
8.2
401
8.2
24
8.5
424
Workforce Management Platform Features
Not enough data
8.8
31
Not enough data
8.0
27
Not enough data
8.6
68
Not enough data
8.4
67
Not enough data
8.4
29
Not enough data
Feature Not Available
Not enough data
8.8
41
Not enough data
9.0
59
Not enough data
7.7
27
Not enough data
8.2
38
Platform
7.2
24
7.5
312
7.2
23
7.4
165
7.5
23
Feature Not Available
8.5
26
8.3
400
8.8
26
8.5
410
8.5
25
8.0
292
7.8
26
8.2
401
8.2
24
8.5
424
Categories
Categories
Shared Categories
ExtensisHR and Paychex are categorized as PEO Providers and Core HR
Unique Categories
ExtensisHR is categorized as Education HR and Global Employment Platforms (GEP)
Paychex is categorized as Candidate Relationship Management, Time Tracking, Time & Attendance, Applicant Tracking Systems (ATS), Benefits Administration, Performance Management, Payroll, Workforce Management, Background Check, HR Analytics, Corporate Learning Management Systems, Employee Perks, Onboarding, Expense Management, HCM Software, and Employee Recognition
Reviews
Reviewers' Company Size
ExtensisHR
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
12.7%
Manufacturing
7.9%
Hospital & Health Care
6.3%
Computer Software
4.8%
Information Technology and Services
4.8%
Other
63.5%
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
3.9%
Retail
3.9%
Other
74.3%
Discussions
ExtensisHR has no discussions with answers
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
LP
I believe the service fee is through a range employee count not individually.Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
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