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At a Glance
Market Segments
Small-Business (78.0% of reviews)
Small-Business (84.1% of reviews)
Entry-Level Pricing
No pricing available
Starting at $49.00 Per Month
ExtensisHR
Star Rating
(61)4.6 out of 5
Market Segments
Small-Business (78.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ExtensisHRGusto
Star Rating
(7,458)4.6 out of 5
Market Segments
Small-Business (84.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Gusto excels in ease of use with a score of 9.5, making it particularly user-friendly for small businesses. In contrast, ExtensisHR has a lower ease of use score of 8.3, which some users find less intuitive.
- Reviewers mention that Gusto's payroll processing features, including Direct Deposit (9.7) and Payroll Entry (9.5), are highly rated, providing a seamless experience for managing employee payments. ExtensisHR, while competent, does not match this level of satisfaction in payroll features.
- G2 users highlight Gusto's strong performance in employee self-service capabilities, particularly the Web Portal (9.5) and Mobile access (8.9), which allow employees to manage their information easily. ExtensisHR's self-service features are rated lower, with users noting a lack of mobile functionality.
- Reviewers say that Gusto's compliance support (9.3) is robust, helping businesses navigate regulatory requirements effectively. In comparison, ExtensisHR's compliance features, while solid, do not receive the same level of praise, with a score of 9.1.
- Users on G2 report that Gusto's benefits administration platform shines with features like Total Compensation Statements (9.2) and Document Management (8.9), which enhance the overall employee experience. ExtensisHR matches Gusto in some areas but lacks the same level of user satisfaction in benefits management.
- Reviewers mention that Gusto's customer support is rated at 8.8, with many users appreciating the responsiveness and helpfulness of the support team. ExtensisHR, however, stands out with a higher support score of 9.5, indicating a more favorable experience for users seeking assistance.
Pricing
Entry-Level Pricing
ExtensisHR
No pricing availableGusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
- Full-service single-state payroll including W-2s and 1099s
- Basic support
- Employee profiles and self-service
Free Trial
ExtensisHR
No trial information availableGusto
Free Trial is available
Ratings
Meets Requirements
9.1
59
9.4
5,970
Ease of Use
8.2
59
9.5
6,169
Ease of Setup
8.2
51
9.3
4,874
Ease of Admin
8.4
52
9.3
2,140
Quality of Support
9.5
59
9.0
4,974
Has the product been a good partner in doing business?
9.2
51
9.1
2,140
Product Direction (% positive)
8.9
54
9.2
6,069
Features by Category
Core HR
8.3
19
8.8
889
7.9
19
9.0
884
6.6
18
8.0
780
8.2
19
8.6
832
9.1
19
8.8
846
9.1
19
8.7
843
Generative AI
7.0
11
7.2
471
Platform
7.2
24
8.2
2226
7.2
23
8.0
2036
7.5
23
Feature Not Available
8.5
26
8.9
2249
8.8
26
9.2
2251
8.5
25
8.9
2165
7.8
26
8.8
2219
8.2
24
9.1
2249
Employee Self Service
Not enough data
9.5
5002
|
Verified
Not enough data
8.9
4578
|
Verified
Not enough data
9.0
4638
|
Verified
Administration
Not enough data
9.4
4828
|
Verified
Not enough data
9.0
4516
|
Verified
Not enough data
9.6
4977
|
Verified
Not enough data
8.9
4398
|
Verified
Not enough data
9.2
4598
|
Verified
Not enough data
8.8
4131
|
Verified
Not enough data
9.1
4324
|
Verified
Not enough data
9.2
4491
|
Verified
Not enough data
9.2
4505
|
Verified
Taxes
Not enough data
9.3
4747
|
Verified
Not enough data
9.2
4631
|
Verified
Not enough data
Feature Not Available
Integration
Not enough data
8.6
4044
|
Verified
Not enough data
8.8
4068
|
Verified
Not enough data
8.8
4126
|
Verified
Not enough data
8.6
3876
|
Verified
Platform
Not enough data
9.0
4508
|
Verified
Not enough data
9.2
4521
|
Verified
Not enough data
9.3
4666
|
Verified
Not enough data
9.2
4399
|
Verified
Benefits Administration Platform Features
Not enough data
9.0
1351
Not enough data
8.9
1309
Not enough data
8.4
1215
Not enough data
9.0
1317
Not enough data
9.1
1303
Not enough data
9.2
1336
Not enough data
9.0
1271
Not enough data
8.8
1249
Benefits Administration Platform Features
Not enough data
9.0
1351
Not enough data
8.9
1309
Not enough data
8.4
1215
Not enough data
9.0
1317
Not enough data
9.1
1303
Not enough data
9.2
1336
Not enough data
9.0
1271
Not enough data
9.1
925
Not enough data
8.8
1249
Not enough data
8.5
1057
Not enough data
8.3
974
Not enough data
8.9
1039
Generative AI
Not enough data
7.2
837
Not enough data
7.2
834
Not enough data
7.1
829
Platform
7.2
24
8.2
2226
7.2
23
8.0
2036
7.5
23
Feature Not Available
8.5
26
8.9
2249
8.8
26
9.2
2251
8.5
25
8.9
2165
7.8
26
8.8
2219
8.2
24
9.1
2249
Compliance
9.0
47
Not enough data
7.8
44
Not enough data
8.3
43
Not enough data
Platform
8.2
46
Not enough data
8.1
46
Not enough data
8.5
46
Not enough data
Support
8.8
43
Not enough data
8.7
46
Not enough data
8.8
45
Not enough data
8.2
46
Not enough data
8.2
46
Not enough data
8.8
46
Not enough data
9.0
45
Not enough data
Platform Basics
Not enough data
8.5
183
Not enough data
9.2
190
Not enough data
8.9
183
Platform Performance
Not enough data
8.8
187
Not enough data
8.5
177
Platform Functionality
Not enough data
9.1
184
Not enough data
8.5
180
Not enough data
8.8
177
Platform Additional Functionality
Not enough data
8.8
179
Not enough data
8.4
174
Not enough data
8.1
171
Generative AI
Not enough data
7.3
157
Personnel
9.0
5
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Payroll
8.3
5
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
Reporting and Integrations
8.0
5
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
9.2
771
Not enough data
9.2
775
Platform Administration
Not enough data
8.6
711
Not enough data
9.1
750
Not enough data
9.0
761
Platform Payment Content
Not enough data
9.0
755
Not enough data
8.4
649
Not enough data
9.1
733
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Education ERP
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
7.6
240
Not enough data
7.9
242
Not enough data
7.8
242
Not enough data
7.9
243
Not enough data
8.0
243
Platform Content
Not enough data
8.7
1145
Not enough data
9.1
1163
Not enough data
9.2
1160
Not enough data
8.4
1078
Not enough data
8.7
1091
Not enough data
8.6
1084
Platform Additional Functionality
Not enough data
9.2
1136
Not enough data
8.7
1089
Not enough data
8.5
1061
Not enough data
8.9
1107
Not enough data
9.1
1124
Platform Data
Not enough data
8.4
1013
Not enough data
8.7
1054
Not enough data
8.8
1041
Platform
7.2
24
8.2
2226
7.2
23
8.0
2036
7.5
23
Feature Not Available
8.5
26
8.9
2249
8.8
26
9.2
2251
8.5
25
8.9
2165
7.8
26
8.8
2219
8.2
24
9.1
2249
Recruiting and Onboarding
Not enough data
8.0
991
Not enough data
9.0
1078
Intermediate GEP features
Not enough data
Not enough data
Not enough data
Not enough data
Other GEP Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ExtensisHR and Gusto are categorized as Core HR
Unique Categories
Gusto is categorized as Contractor Payments, Onboarding, Benefits Administration, Payroll, and Contractor Management
Reviews
Reviewers' Company Size
ExtensisHR
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
13.6%
Manufacturing
8.5%
Hospital & Health Care
6.8%
Primary/Secondary Education
5.1%
Computer Software
5.1%
Other
61.0%
Non-Profit Organization Management
5.6%
Computer Software
5.3%
Accounting
5.3%
Health, Wellness and Fitness
4.8%
Marketing and Advertising
4.4%
Other
74.5%
Discussions
ExtensisHR has no discussions with answers
Is there an app for Gusto payroll?
4 Comments
MM
Yes it’s gusto wallet but it’s used by employees or payees not payroll provider.
Read more
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
What is Gusto used for?
2 Comments
PP
Gusto is payroll software. Online Payroll & HR Solutions etc.Gusto handles payments to employees and contractors and also handles paperwork necessary to help...Read more
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