Compare Express Scribe and Otter.ai 
At a Glance
Market Segments
Small-Business (58.6% of reviews)
Small-Business (73.4% of reviews)
Entry-Level Pricing
$49.99 1
Free 1 User
Express Scribe
Star Rating
(31)4.4 out of 5
Market Segments
Small-Business (58.6% of reviews)
Pros & Cons
Entry-Level Pricing
$49.99 1
Browse all 2 pricing plansOtter.ai
Star Rating
(465)4.4 out of 5
Market Segments
Small-Business (73.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Otter.ai excels in user satisfaction, reflected in its higher G2 Score compared to Express Scribe. Users appreciate its seamless integration with platforms like Google Meet and Zoom, making it a go-to choice for meeting transcriptions and note-taking.
- Users say that Express Scribe stands out for its one-time purchase model, which many find appealing compared to subscription-based services. Reviewers highlight its customizable playback controls, allowing for a tailored transcription experience that suits individual needs.
- According to verified reviews, Otter.ai's ease of use is frequently praised, with users noting that it quickly joins meetings and provides useful summaries. This functionality helps teams follow up on discussions promptly, enhancing productivity.
- Reviewers mention that Express Scribe offers robust support for various audio formats, making it a versatile tool for transcription tasks. Users appreciate its high recording volume capabilities, which can be particularly beneficial in noisy environments.
- G2 reviewers highlight that while both products have similar star ratings, Otter.ai's larger volume of recent reviews suggests a more active user base, indicating ongoing satisfaction and engagement with the software.
- Users report that Express Scribe's setup process is notably straightforward, with many finding it easy to get started. This contrasts with Otter.ai, where some users have mentioned a learning curve, despite its overall user-friendly design.
Pricing
Entry-Level Pricing
Otter.ai
Basic
Free
1 User
For those who want to give it a try
- Zoom, MS Teams, and Google Meet
- AI Chat within and across meetings
- AI meeting workflows
Free Trial
Express Scribe
Free Trial is available
Otter.ai
Free Trial is available
Ratings
Meets Requirements
9.2
26
8.8
390
Ease of Use
9.1
26
9.0
395
Ease of Setup
9.9
13
9.0
289
Ease of Admin
9.4
12
8.6
93
Quality of Support
8.4
20
8.4
251
Has the product been a good partner in doing business?
9.9
12
8.5
86
Product Direction (% positive)
7.8
26
8.9
378
Features by Category
Lead Facilitation
Not enough data
Feature Not Available
Not enough data
6.1
67
Not enough data
Feature Not Available
Not enough data
6.8
16
Organization
Not enough data
Feature Not Available
Not enough data
8.4
67
Not enough data
7.6
17
Performance Analysis
Not enough data
6.6
68
Not enough data
6.8
67
Sales Analysis
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
8.1
61
Not enough data
8.6
60
Agentic AI - AI Sales Assistant
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
8.9
11
Not enough data
8.2
11
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Business Instant Messaging
Not enough data
8.2
11
Not enough data
8.3
12
Not enough data
8.5
11
Generative AI - Business Instant Messaging
Not enough data
9.3
5
AI - Business Instant Messaging
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
Not enough data
8.7
89
Not enough data
8.3
88
Not enough data
8.5
86
Not enough data
7.5
22
Artificial Intelligence - Conversation Intelligence
Not enough data
7.7
74
Not enough data
8.7
83
Not enough data
Not enough data
Generative AI
Not enough data
8.7
79
Agentic AI - Conversation Intelligence
Not enough data
8.2
23
Not enough data
8.2
23
Not enough data
8.0
23
Not enough data
8.3
23
Not enough data
8.3
22
Not enough data
8.2
22
Not enough data
7.7
22
Voice
Not enough data
8.5
184
Not enough data
8.0
197
Transcription
Not enough data
7.7
192
Not enough data
8.7
179
Not enough data
7.9
157
Not enough data
7.3
159
Editing
Not enough data
8.1
171
Not enough data
Feature Not Available
Not enough data
7.9
176
Not enough data
Feature Not Available
Integration
Not enough data
7.9
156
Not enough data
7.6
52
Not enough data
8.3
168
Not enough data
7.8
149
Not enough data
8.0
159
Agentic AI - Transcription
Not enough data
8.4
50
Not enough data
8.2
49
Not enough data
7.9
48
Meeting Prep - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Meeting Automation - AI Meeting Assistants
Not enough data
9.0
192
Not enough data
7.9
182
Not enough data
8.4
180
Meeting Insights - AI Meeting Assistants
Not enough data
8.0
170
Not enough data
7.8
171
Not enough data
8.7
183
Accessibility - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
8.7
178
Not enough data
Feature Not Available
Agentic AI - AI Meeting Assistants
Not enough data
8.3
84
Not enough data
7.9
83
Not enough data
7.9
86
Not enough data
8.0
83
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Integration - Voice Recognition
Not enough data
8.6
18
Not enough data
7.6
17
Not enough data
8.6
18
Not enough data
8.9
17
Performance Optimization - Voice Recognition
Not enough data
7.9
18
Not enough data
8.6
16
Not enough data
8.1
16
Not enough data
8.0
15
Not enough data
8.8
15
Security & Compliance - Voice Recognition
Not enough data
8.7
15
Not enough data
8.6
15
Not enough data
8.6
15
Advanced AI & Biometric Features - Voice Recognition
Not enough data
7.7
15
Not enough data
8.1
15
Not enough data
8.1
16
Not enough data
7.2
16
Agentic AI - Voice Recognition
Not enough data
8.4
15
Agentic AI - Note-Taking Software
Not enough data
9.0
28
Action Item Detection - AI Note-taking Software
Not enough data
8.5
63
Not enough data
8.9
64
Automatic Transcription - AI Note-taking Software
Not enough data
8.7
67
Collaboration & Sharing - AI Note-taking Software
Not enough data
8.3
61
Language & Accent Support - AI Note-taking Software
Not enough data
7.6
62
Multi-Platform Integration - AI Note-taking Software
Not enough data
7.8
63
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.1
59
Searchable Note Archives - AI Note-taking Software
Not enough data
8.2
64
Speaker Identification - AI Note-taking Software
Not enough data
7.9
65
Categories
Categories
Shared Categories
Express Scribe and Otter.ai are categorized as Transcription
Unique Categories
Express Scribe has no unique categories
Otter.ai is categorized as AI Note-Taking Software, Business Instant Messaging, Conversation Intelligence, AI Sales Assistant, Note-Taking Software, Voice Recognition, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Express Scribe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Otter.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Writing and Editing
13.8%
Computer Software
10.3%
Information Technology and Services
10.3%
Research
6.9%
Hospital & Health Care
6.9%
Other
51.7%
Marketing and Advertising
11.2%
Computer Software
11.0%
Information Technology and Services
7.5%
Consulting
6.8%
Higher Education
4.8%
Other
58.7%
Discussions
Express Scribe has no discussions with answers
What is Otter.ai used for?
2 Comments
AN
TranscriptionRead more
What does otter AI do?
2 Comments
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
1 Comment
RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more
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