G2 reviewers report that FreshBooks excels in user satisfaction, boasting a significantly higher overall score compared to Express Invoice. Users appreciate its intuitive design, which allows even those without accounting knowledge to navigate the software easily, making invoicing a breeze.
According to verified reviews, FreshBooks shines in its ease of use, with users highlighting features like the simple invoice creation process and a comprehensive dashboard that summarizes client statuses and pending payments. This functionality helps streamline daily operations for small businesses.
Reviewers mention that FreshBooks offers excellent customer support, which is a crucial factor for many users. They note that the support team is responsive and helpful, enhancing the overall experience, especially for those new to the software.
Users say that while Express Invoice is user-friendly and facilitates payment management effectively, it falls short in overall satisfaction compared to FreshBooks. Some users have noted that despite its ease of use, it lacks the depth of features that FreshBooks provides.
Reviewers highlight that FreshBooks has a more favorable pricing structure for entry-level users, starting at $6.30, which is significantly lower than Express Invoice's starting price of $79.99. This makes FreshBooks a more accessible option for small businesses looking to manage their finances without breaking the bank.
According to recent feedback, while both products cater to small businesses, FreshBooks has a larger user base and more recent reviews, indicating a more active and satisfied customer community. This suggests that FreshBooks is continuously evolving to meet user needs, whereas Express Invoice has fewer recent updates and feedback.
Pricing
Entry-Level Pricing
Express Invoice
Plus
$79.99
1
Manage multiple businesses and accessible over the network
I'm a long-time user, and yes. Freshbooks does recurring billing flawlessly. Your client can also have their credit card information stored so they don't...Read more
How do you like using Freshbooks
2 Comments
ZB
Hi Rodney,
We have used Freshbooks since 2013, and are in no way affiliated with them.
For the most part, our experience overall has been positive,...Read more
What is the best way to manage deposits against future work as a consultant?
2 Comments
DL
Hi Mark,
You most likely would benefit from the retainer feature in FB which allows you to track time against a retainer payment....Read more
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