# ExpertVoice vs Reviews.io Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Reviews.io excels in customer support, with users highlighting the quick response times and effective problem-solving abilities of the support team. One user noted that the support team is "quick to respond and resolve any issues promptly," which significantly enhances the overall user experience.
- **Users say** that Reviews.io offers a seamless integration with platforms like Shopify, making it easy to add reviews to specific pages. This feature is particularly appreciated by small businesses looking to enhance their online presence without technical hurdles.
- **Reviewers mention** that ExpertVoice has a strong community and provides valuable resources for brands, allowing them to reach a broader audience through pro discount programs. Users appreciate the team's commitment to helping them create effective lessons and campaigns, which can be a game-changer for brand visibility.
- **According to verified reviews** , Reviews.io stands out for its user-friendly interface and flexibility, with many users praising its "good interface and product grouping." This ease of use is a significant advantage for small businesses that may not have extensive technical resources.
- **G2 reviewers highlight** that while ExpertVoice has a dedicated team, some users feel that the overall support quality could improve, with one reviewer noting a less favorable experience compared to Reviews.io's high support ratings. This could be a consideration for brands that prioritize responsive customer service.
- **Users report** that Reviews.io's high satisfaction ratings reflect its ability to meet user needs effectively, with a notable score in product direction. In contrast, ExpertVoice, while still valuable, has room for improvement in this area, as indicated by its lower ratings in user satisfaction metrics.



| | ExpertVoice | Reviews.io | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 19 | 650 | 
| **Largest Market Segment** | Small-Business (50.0% of reviews) | Small-Business (85.0% of reviews) | 
| **Entry Level Price** | No pricing available | $29.00 300 Review Invites Per Month | 

---
## Top Pros & Cons

### ExpertVoice

**Not enough data**

### Reviews.io

Pros:
- Customer Support (82 reviews)
- Helpful (47 reviews)

Cons:
- Expensive (9 reviews)
- Difficult Setup (6 reviews)

---
## Ratings Comparison
| Rating | ExpertVoice | Reviews.io | 
|---|---|---|
  | **Meets Requirements** | 8.5 (11 reviews) | 9.2 (540 reviews) | 
  | **Ease of Use** | 8.2 (12 reviews) | 8.9 (546 reviews) | 
  | **Ease of Setup** | Not enough data | 8.6 (414 reviews) | 
  | **Ease of Admin** | Not enough data | 9.0 (315 reviews) | 
  | **Quality of Support** | 7.9 (11 reviews) | 9.6 (544 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 9.4 (315 reviews) | 
  | **Product Direction (% positive)** | 6.8 (11 reviews) | 9.3 (490 reviews) | 

---
## Pricing

### ExpertVoice

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Reviews.io

#### Entry-Level Pricing

Plan: Essentials 

Price: $29.00 300 Review Invites Per Month

Description: Build trust & drive conversions, it's easier than ever to get started.

Key Features:
- Product & Company Reviews 
- Photo & Video Reviews 
- Automated Review Collection 

[Browse all 4 editions](https://www.g2.com/products/reviews-io/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Review Management

| Product | Score | Reviews |
|---|---|---|
| **ExpertVoice** | N/A | N/A |
| **Reviews.io** | 8.5/10 | 250 |

#### Collection

| Feature | ExpertVoice | Reviews.io | 
|---|---|---|
| **Authentification** | Not enough data | 8.3 (126 reviews) | 
| **Review Forms** | Not enough data | 8.8 (226 reviews) ✓ Verified | 
| **Personalization** | Not enough data | 8.6 (221 reviews) ✓ Verified | 
| **Engagement** | Not enough data | 8.6 (212 reviews) ✓ Verified | 
| **Community Q&A** | Not enough data | 8.2 (188 reviews) ✓ Verified | 

#### Agentic AI - Review Management

| Feature | ExpertVoice | Reviews.io | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 7.6 (14 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.0 (14 reviews) | 

#### Moderation

| Feature | ExpertVoice | Reviews.io | 
|---|---|---|
| **Reviewer Validation** | Not enough data | 8.9 (212 reviews) ✓ Verified | 
| **Response Types** | Not enough data | 8.8 (205 reviews) ✓ Verified | 
| **Legal Agreements** | Not enough data | 8.3 (177 reviews) ✓ Verified | 

#### Use Cases

| Feature | ExpertVoice | Reviews.io | 
|---|---|---|
| **E-commerce** | Not enough data | 9.0 (198 reviews) ✓ Verified | 
| **Retail** | Not enough data | 8.6 (176 reviews) ✓ Verified | 
| **Customer Service** | Not enough data | 9.0 (205 reviews) ✓ Verified | 

#### Administration

| Feature | ExpertVoice | Reviews.io | 
|---|---|---|
| **Incentives** | Not enough data | 7.6 (164 reviews) ✓ Verified | 
| **Syndication** | Not enough data | 8.0 (102 reviews) | 
| **Insights** | Not enough data | 8.4 (173 reviews) ✓ Verified | 
| **Content** | Not enough data | 8.7 (177 reviews) ✓ Verified | 
| **Sampling** | Not enough data | Feature Not Available | 

#### Display Options

| Feature | ExpertVoice | Reviews.io | 
|---|---|---|
| **Badges** | Not enough data | 8.5 (172 reviews) ✓ Verified | 
| **Widgets** | Not enough data | 8.9 (198 reviews) ✓ Verified | 
| **Integration & APIs** | Not enough data | 8.8 (193 reviews) ✓ Verified | 
| **Marketing** | Not enough data | 8.5 (174 reviews) ✓ Verified | 

#### Generative AI

| Feature | ExpertVoice | Reviews.io | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.0 (102 reviews) | 

### User-Generated Content

| Product | Score | Reviews |
|---|---|---|
| **ExpertVoice** | N/A | N/A |
| **Reviews.io** | N/A | N/A |

#### Visual UGC

| Feature | ExpertVoice | Reviews.io | 
|---|---|---|
| **Campaign Customization** | Not enough data | Not enough data | 
| **Widget Customization** | Not enough data | Not enough data | 
| **Widget** | Not enough data | Not enough data | 
| **Media Library** | Not enough data | Not enough data | 

#### Integrations

| Feature | ExpertVoice | Reviews.io | 
|---|---|---|
| **Social Media** | Not enough data | Not enough data | 
| **Content Creation** | Not enough data | Not enough data | 
| **Marketing Automation** | Not enough data | Not enough data | 
| **Rights Management** | Not enough data | Not enough data | 

#### Support

| Feature | ExpertVoice | Reviews.io | 
|---|---|---|
| **Onboarding** | Not enough data | Not enough data | 
| **24/7 Client Support** | Not enough data | Not enough data | 

#### Performance

| Feature | ExpertVoice | Reviews.io | 
|---|---|---|
| **UGC Analytics** | Not enough data | Not enough data | 
| **Lazy-Loading** | Not enough data | Not enough data | 

### Customer Advocacy

| Product | Score | Reviews |
|---|---|---|
| **ExpertVoice** | N/A | N/A |
| **Reviews.io** | N/A | N/A |

#### Agentic AI - Customer Advocacy

| Feature | ExpertVoice | Reviews.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **ExpertVoice** | N/A | N/A |
| **Reviews.io** | 8.3/10 | 270 |

#### Consumer Intelligence

| Feature | ExpertVoice | Reviews.io | 
|---|---|---|
| **Customer Feedback** | Not enough data | 9.4 (226 reviews) ✓ Verified | 
| **Competitive Intelligence** | Not enough data | 8.8 (170 reviews) ✓ Verified | 
| **Sentiment Analysis** | Not enough data | 8.8 (179 reviews) ✓ Verified | 

#### Reporting

| Feature | ExpertVoice | Reviews.io | 
|---|---|---|
| **Revenue Reporting** | Not enough data | 7.9 (151 reviews) | 
| **Corporate Reporting** | Not enough data | 8.2 (159 reviews) ✓ Verified | 
| **Dashboard** | Not enough data | 9.1 (208 reviews) ✓ Verified | 

#### Media Monitoring

| Feature | ExpertVoice | Reviews.io | 
|---|---|---|
| **Social Networks Monitoring** | Not enough data | 7.9 (151 reviews) ✓ Verified | 
| **Social Media Management** | Not enough data | 8.0 (149 reviews) ✓ Verified | 
| **Digital Media Monitoring** | Not enough data | 8.1 (152 reviews) ✓ Verified | 

#### In-House Management

| Feature | ExpertVoice | Reviews.io | 
|---|---|---|
| **Employee Performance** | Not enough data | Feature Not Available | 
| **Team Workflow** | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | ExpertVoice | Reviews.io | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.9 (76 reviews) | 

#### Agentic AI - Online Reputation Management

| Feature | ExpertVoice | Reviews.io | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (26 reviews) | 
| **Multi-step Planning** | Not enough data | 8.3 (25 reviews) | 
| **Cross-system Integration** | Not enough data | 8.5 (34 reviews) | 
| **Adaptive Learning** | Not enough data | 8.2 (25 reviews) | 
| **Proactive Assistance** | Not enough data | 8.3 (25 reviews) | 
| **Decision Making** | Not enough data | 8.3 (25 reviews) | 

### Brand Advocacy

| Product | Score | Reviews |
|---|---|---|
| **ExpertVoice** | N/A | N/A |
| **Reviews.io** | N/A | N/A |

#### Discovery

| Feature | ExpertVoice | Reviews.io | 
|---|---|---|
| **Referral Program** | Not enough data | Not enough data | 
| **Incentives** | Not enough data | Not enough data | 
| **3rd-Party Trends** | Not enough data | Not enough data | 

#### Insight

| Feature | ExpertVoice | Reviews.io | 
|---|---|---|
| **Monitoring** | Not enough data | Not enough data | 
| **Adoption Insight** | Not enough data | Not enough data | 
| **Engagement Analysis** | Not enough data | Not enough data | 

#### Mobile

| Feature | ExpertVoice | Reviews.io | 
|---|---|---|
| **Mobile Optimization** | Not enough data | Not enough data | 

#### Platform

| Feature | ExpertVoice | Reviews.io | 
|---|---|---|
| **Multichannel Sharing** | Not enough data | Not enough data | 
| **Forum** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 
| **Content Distribution** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Review Management Software](https://www.g2.com/categories/review-management-software)

**Unique to ExpertVoice (2):** [Customer Advocacy Software](https://www.g2.com/categories/customer-advocacy), [User-Generated Content Platforms](https://www.g2.com/categories/user-generated-content-platforms)

**Unique to Reviews.io (1):** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management)


---
## Reviewer Demographics

### By Company Size

| Segment | ExpertVoice | Reviews.io | 
|---|---|---|
| **Small-Business** | 50.0% | 85.0% | 
| **Mid-Market** | 22.2% | 14.2% | 
| **Enterprise** | 27.8% | 0.8% | 

### By Industry

#### ExpertVoice

- **Sporting Goods:** 22.2%
- **Retail:** 22.2%
- **Marketing and Advertising:** 11.1%
- **Health, Wellness and Fitness:** 11.1%
- **Consumer Goods:** 11.1%
- **Apparel & Fashion:** 11.1%
- **Market Research:** 5.6%
- **Alternative Medicine:** 5.6%

#### Reviews.io

- **Retail:** 25.7%
- **Apparel & Fashion:** 8.7%
- **Consumer Goods:** 5.8%
- **Health, Wellness and Fitness:** 5.5%
- **Marketing and Advertising:** 3.9%
- **Food & Beverages:** 3.0%
- **Cosmetics:** 2.8%
- **Automotive:** 2.5%
- **Information Technology and Services:** 2.2%
- **Sporting Goods:** 2.0%
- **Other:** 37.8%

---
## Alternatives

### Alternatives to ExpertVoice

- [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4093 reviews)
- [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1208 reviews)
- [Influitive](https://www.g2.com/products/jigsaw-interactive-influitive/reviews) — 4.4/5 stars (396 reviews)
- [Okendo](https://www.g2.com/products/okendo/reviews) — 4.6/5 stars (386 reviews)
- [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews) — 4.4/5 stars (382 reviews)
- [Reputation](https://www.g2.com/products/reputation/reviews) — 4.5/5 stars (2468 reviews)
- [impact.com](https://www.g2.com/products/impact-com/reviews) — 4.4/5 stars (2230 reviews)
- [Klaviyo](https://www.g2.com/products/klaviyo/reviews) — 4.6/5 stars (1355 reviews)
- [PhotoShelter for Brands](https://www.g2.com/products/photoshelter-for-brands/reviews) — 4.3/5 stars (1097 reviews)

### Alternatives to Reviews.io

- [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews)
- [Yotpo](https://www.g2.com/products/yotpo/reviews) — 4.3/5 stars (265 reviews)
- [Trustpilot](https://www.g2.com/products/trustpilot/reviews) — 3.4/5 stars (259 reviews)
- [Shopper Approved](https://www.g2.com/products/shopper-approved/reviews) — 4.7/5 stars (237 reviews)
- [Okendo](https://www.g2.com/products/okendo/reviews) — 4.6/5 stars (386 reviews)
- [Feefo](https://www.g2.com/products/feefo/reviews) — 4.6/5 stars (132 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4093 reviews)
- [PowerReviews](https://www.g2.com/products/powerreviews/reviews) — 4.4/5 stars (196 reviews)
- [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2107 reviews)
- [Reputation](https://www.g2.com/products/reputation/reviews) — 4.5/5 stars (2468 reviews)

---
## Top Discussions

### ExpertVoice

No discussions available for this product.

### Reviews.io

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/expertvoice-vs-reviews-io)