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Compare Experts Exchange and Gartner 
At a Glance
Market Segments
Enterprise (44.1% of reviews)
Mid-Market (38.6% of reviews)
Entry-Level Pricing
$2158.80/yr
No pricing available
Experts Exchange
Star Rating
(34)4.1 out of 5
Market Segments
Enterprise (44.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$2158.80/yr
Browse all 4 pricing plansGartner
Star Rating
(86)4.0 out of 5
Market Segments
Mid-Market (38.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GartnerSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Gartner excels in its comprehensive market research capabilities, providing in-depth analysis that helps businesses make informed decisions, while Experts Exchange is praised for its community-driven support and real-time problem-solving features.
- Reviewers mention that Gartner's user interface is intuitive and easy to navigate, contributing to its high ease of use rating of 8.6, whereas Experts Exchange, despite its solid rating of 4.1, has received feedback about a steeper learning curve for new users.
- G2 users highlight that Gartner's quality of support is rated at 8.2, with many users appreciating the responsiveness of their customer service team, while users on G2 note that Experts Exchange's support is more community-based, which can lead to variable response times.
- Reviewers say that Gartner's product direction is viewed positively by 8.1% of users, indicating a strong alignment with market needs, whereas Experts Exchange has a slightly lower perception in this area, with users expressing a desire for more frequent updates and feature enhancements.
- Users report that Gartner's extensive library of resources and reports is a significant advantage for mid-market companies looking for strategic insights, while Experts Exchange is favored for its practical, hands-on solutions that cater to immediate technical challenges.
- Reviewers mention that while both platforms have a strong presence in their respective markets, Gartner's focus on enterprise solutions (44.1% of reviews) makes it a better fit for larger organizations, whereas Experts Exchange's community-driven approach appeals more to small to mid-sized businesses seeking collaborative support.
Pricing
Entry-Level Pricing
Gartner
No pricing availableFree Trial
Experts Exchange
Free Trial is available
Gartner
No trial information availableRatings
Meets Requirements
Not enough data
8.6
61
Ease of Use
Not enough data
8.6
61
Ease of Setup
Not enough data
8.8
16
Ease of Admin
Not enough data
8.8
12
Quality of Support
Not enough data
8.2
57
Has the product been a good partner in doing business?
8.3
24
8.4
24
Product Direction (% positive)
Not enough data
8.2
66
Categories
Categories
Shared Categories
Experts Exchange and Gartner are categorized as Technology Research Services
Unique Categories
Experts Exchange has no unique categories
Gartner has no unique categories
Reviews
Reviewers' Company Size
Experts Exchange
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gartner
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
23.5%
Financial Services
20.6%
Aviation & Aerospace
8.8%
Telecommunications
5.9%
Hospital & Health Care
5.9%
Other
35.3%
Information Technology and Services
31.0%
Computer Software
13.1%
Marketing and Advertising
6.0%
Hospital & Health Care
4.8%
Education Management
4.8%
Other
40.5%
Discussions
Who answers the questions?
1 Comment
Official Response from Experts Exchange
The global community of technology experts are based all over the globe and work in a variety of industries. Whatever your time zone, an expert will be...Read more
Experts Exchange has no more discussions with answers
What services Gartner provide?
1 Comment
SG
Consulting, tools and templates for better decision making.Read more
Gartner has no more discussions with answers
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