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At a Glance
Market Segments
Mid-Market (44.8% of reviews)
Enterprise (40.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Experience.com
Star Rating
(341)4.7 out of 5
Market Segments
Mid-Market (44.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Experience.comYext
Star Rating
(942)4.4 out of 5
Market Segments
Enterprise (40.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about YextSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Experience.com excels in Ease of Use with a score of 9.3 compared to Yext's 8.5. Reviewers mention that the intuitive interface and streamlined navigation make it easier for teams to adopt and utilize the software effectively.
- Reviewers mention that Experience.com outshines Yext in Customer Profiles, scoring 8.9 versus Yext's 3.8. Users highlight the robust capabilities of Experience.com in creating detailed customer profiles that enhance targeted marketing efforts.
- G2 users note that Experience.com provides superior Real-Time Updates with a score of 9.7, while Yext scores 8.5. Reviewers appreciate the immediate visibility of changes, which helps in maintaining accurate and up-to-date information across platforms.
- Users on G2 report that Experience.com leads in Quality of Support with a score of 9.2 compared to Yext's 8.5. Reviewers mention that the responsive customer service and extensive resources available for troubleshooting significantly enhance their experience.
- Reviewers mention that Experience.com offers better Dashboards and Reporting capabilities, scoring 9.5 against Yext's 8.2. Users appreciate the customizable reporting features that allow for deeper insights into performance metrics.
- Users say that Experience.com shines in AI Functionality - Insight Engines with a score of 9.1, while Yext scores 8.1. Reviewers highlight the advanced AI features that help in data mining and generating actionable insights, making it a more powerful tool for analytics.
Pricing
Entry-Level Pricing
Experience.com
No pricing availableYext
No pricing availableFree Trial
Experience.com
Free Trial is available
Yext
Free Trial is available
Ratings
Meets Requirements
9.4
290
8.7
758
Ease of Use
9.3
311
8.5
776
Ease of Setup
9.2
257
8.4
564
Ease of Admin
9.1
38
8.5
396
Quality of Support
9.2
262
8.5
718
Has the product been a good partner in doing business?
9.2
39
8.7
398
Product Direction (% positive)
9.4
297
8.4
741
Features by Category
Content
Not enough data
8.1
114
Not enough data
7.7
113
Not enough data
7.7
107
Not enough data
7.5
104
Not enough data
7.9
106
Not enough data
7.8
110
Not enough data
8.0
114
Not enough data
8.0
113
Not enough data
7.9
107
Design
Not enough data
7.5
106
Not enough data
7.4
103
Not enough data
7.9
105
Not enough data
7.6
109
Platform
Not enough data
7.8
112
Not enough data
8.1
116
Not enough data
7.9
113
Not enough data
8.4
120
Not enough data
8.3
116
Not enough data
7.7
102
Not enough data
8.0
121
Not enough data
8.0
107
Agentic AI - Web Content Management
Not enough data
5.5
16
Not enough data
5.8
16
Monitoring
Not enough data
7.3
24
Not enough data
8.0
27
Not enough data
7.8
27
Administration
Not enough data
7.6
28
Not enough data
7.8
27
Not enough data
8.3
26
Not enough data
7.5
27
Standards
Not enough data
7.8
30
Not enough data
7.1
26
Not enough data
7.1
21
Not enough data
7.2
23
Agentic AI - Digital Governance
Not enough data
6.4
7
Not enough data
6.7
7
Not enough data
6.4
7
Not enough data
6.7
7
Not enough data
6.4
7
Not enough data
6.9
7
Content Management
9.2
19
8.5
27
9.2
18
8.1
25
9.2
19
8.5
26
Content Discovery
9.2
19
8.7
28
9.1
19
8.0
24
9.1
18
8.0
23
9.1
19
8.0
23
9.0
19
8.2
25
9.2
19
7.8
23
Generative AI
9.2
13
7.1
16
9.2
13
7.2
16
Administration
Not enough data
7.8
50
Not enough data
7.6
47
Not enough data
7.5
50
Knowledge Management
Not enough data
8.6
49
Not enough data
8.0
41
Not enough data
8.1
49
Compliance
Not enough data
8.0
46
Not enough data
7.8
44
Not enough data
7.8
44
Not enough data
7.7
43
Customer Support
Not enough data
8.0
39
Not enough data
7.9
38
Not enough data
7.2
31
Data Security
Not enough data
7.6
38
Not enough data
7.9
39
Not enough data
8.2
43
Not enough data
7.7
37
Administration
Not enough data
7.5
40
Not enough data
8.4
47
Not enough data
8.6
45
Generative AI
Not enough data
7.1
25
Business Tools
Not enough data
8.6
92
Not enough data
8.1
64
Not enough data
7.8
62
Not enough data
8.1
81
Not enough data
7.8
66
Customer Tools
Not enough data
9.0
102
Not enough data
8.6
87
Not enough data
8.3
75
Not enough data
8.1
84
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
6.7
10
Not enough data
6.2
10
Not enough data
7.2
10
Not enough data
6.2
10
Not enough data
6.3
10
Segmentation
Feature Not Available
5.3
12
9.0
12
5.6
12
Targeting
8.5
12
5.6
12
8.8
13
5.7
12
Triggered Content
8.7
13
5.8
12
Feature Not Available
5.6
12
8.3
11
5.6
12
Personalized Content
8.8
11
5.3
12
8.8
10
5.4
12
Feature Not Available
5.4
12
Agentic AI - Personalization Engines
Not enough data
4.7
6
Not enough data
4.7
6
Not enough data
4.7
6
Not enough data
4.7
6
Not enough data
4.7
6
Not enough data
5.0
6
Listing Management
9.4
20
8.8
219
|
Verified
9.5
17
8.6
201
|
Verified
9.4
17
8.2
226
|
Verified
9.1
16
8.5
222
|
Verified
Performance
9.7
17
8.5
229
|
Verified
9.4
18
8.3
226
|
Verified
Knowledge Pages
Not enough data
8.1
82
Not enough data
8.0
74
Not enough data
7.7
70
Not enough data
7.4
64
Not enough data
8.2
76
Not enough data
8.1
74
Knowledge Dissemination
Not enough data
8.2
81
Not enough data
8.4
78
Not enough data
8.4
84
Not enough data
8.3
80
Not enough data
7.9
76
Not enough data
7.8
60
Not enough data
8.2
74
Not enough data
8.1
71
Not enough data
8.2
76
Agentic AI - Knowledge Base
Not enough data
7.0
19
Not enough data
6.9
18
Not enough data
6.9
18
Local Search Optimization
9.0
50
8.0
125
8.9
47
8.8
140
|
Verified
9.1
48
8.7
146
|
Verified
9.3
50
8.6
127
|
Verified
9.2
49
7.2
106
|
Verified
9.4
49
8.2
146
|
Verified
Platform Basics
9.1
36
Not enough data
8.9
38
Not enough data
Agentic AI - Competitive Intelligence
Not enough data
Not enough data
Platform Data
9.1
37
Not enough data
9.3
38
Not enough data
Feature Not Available
Not enough data
Platform Content
8.6
35
Not enough data
Platform Reporting
8.8
36
Not enough data
9.0
36
Not enough data
SEO Auditing & Monitoring
Not enough data
6.3
17
Not enough data
6.3
16
Not enough data
6.4
16
Not enough data
5.7
15
Agentic AI - SEO Tools
Not enough data
6.1
12
Not enough data
6.4
12
Not enough data
6.0
12
Not enough data
6.1
12
Not enough data
6.1
12
Not enough data
5.4
12
Not enough data
6.0
12
SEO Content & Rankings
Not enough data
5.7
29
Not enough data
6.0
30
Not enough data
5.8
29
Not enough data
6.3
15
Not enough data
6.5
14
SEO Reporting
Not enough data
5.6
29
Not enough data
5.8
14
Not enough data
6.0
14
Not enough data
6.0
13
Generative AI
Not enough data
6.1
12
Not enough data
5.8
12
Publishing
Not enough data
6.9
14
Not enough data
6.7
13
Not enough data
6.4
11
Development
Not enough data
6.1
15
Not enough data
6.0
14
Not enough data
6.3
12
Not enough data
6.2
11
Analytics
Not enough data
7.1
11
Not enough data
6.9
12
Agentic AI - Headless CMS
Not enough data
5.2
7
Content & Collaboration
Not enough data
8.0(won by default)
95
Not enough data
8.1(won by default)
93
Not enough data
7.8(won by default)
89
Not enough data
7.9(won by default)
91
Not enough data
8.1(won by default)
98
Not enough data
8.0(won by default)
89
Social Management
Not enough data
7.9(won by default)
143
Not enough data
8.4(won by default)
144
Not enough data
8.0(won by default)
142
Not enough data
8.1(won by default)
144
Not enough data
7.4(won by default)
128
Not enough data
7.7(won by default)
99
Not enough data
7.7(won by default)
97
Agentic AI - Social Media Management
Not enough data
6.9(won by default)
22
Not enough data
7.3(won by default)
22
Not enough data
7.0(won by default)
21
Not enough data
7.2(won by default)
21
Not enough data
7.3(won by default)
21
Not enough data
7.1(won by default)
21
Not enough data
7.3(won by default)
21
Compatibility
Not enough data
8.1
18
Not enough data
8.0
17
Not enough data
7.6
15
Agentic AI - Enterprise Search Software
Not enough data
5.3
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.3
5
Not enough data
5.3
5
Search Queries
Not enough data
8.0
17
Not enough data
8.7
17
Not enough data
8.2
16
Not enough data
7.4
13
Not enough data
8.4
17
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
7.5
17
Not enough data
7.9
19
Not enough data
7.4
17
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
9.2
126
Not enough data
9.2
127
Not enough data
9.1
124
Not enough data
8.6
118
Not enough data
Customization
8.5
117
Not enough data
8.3
112
Not enough data
8.8
113
Not enough data
8.7
109
Not enough data
Generative AI
9.0
103
Not enough data
8.8
107
Not enough data
Agentic AI - Experience Management
9.7
6
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
Search Setup
Not enough data
7.7
29
Not enough data
7.5
29
Not enough data
7.8
31
Not enough data
7.5
25
Product Discovery
Not enough data
7.7
30
Not enough data
7.6
28
Not enough data
7.9
28
Not enough data
7.2
23
Not enough data
8.0
29
Integration
Not enough data
7.9
26
Not enough data
7.2
24
Not enough data
7.3
22
Page Customization
Not enough data
7.0
40
Not enough data
7.1
37
Not enough data
7.2
38
Not enough data
7.4
36
Page Optimization
Not enough data
6.4
31
Not enough data
7.3
38
Not enough data
7.5
40
Not enough data
7.6
42
Integrations
Not enough data
6.9
32
Not enough data
7.2
30
Not enough data
7.7
35
Generative AI
Not enough data
Feature Not Available
Agentic AI - Landing Page Builders
Not enough data
4.8
10
Data collection
Not enough data
5.5
7
Not enough data
5.5
7
Not enough data
5.5
7
Not enough data
4.5
7
Not enough data
4.8
7
Segment Trending
Not enough data
4.5
7
Not enough data
4.8
7
Not enough data
4.5
7
Not enough data
4.8
7
Analysis
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
5.2
7
Platform
Not enough data
6.9
7
Not enough data
6.7
7
Not enough data
5.5
7
Not enough data
6.2
7
Not enough data
6.2
7
Not enough data
6.7
7
Agentic AI - Market Intelligence
Not enough data
5.5
7
Not enough data
5.7
7
Collection
8.8
80
Not enough data
8.9
78
Not enough data
8.8
83
Not enough data
8.9
78
Not enough data
8.4
71
Not enough data
Agentic AI - Review Management
9.4
8
Not enough data
9.4
8
Not enough data
Moderation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Use Cases
8.4
72
Not enough data
8.4
74
Not enough data
8.8
78
Not enough data
Administration
8.1
72
Not enough data
8.4
73
Not enough data
8.7
71
Not enough data
8.9
72
Not enough data
Feature Not Available
Not enough data
Display Options
9.0
73
Not enough data
8.9
79
Not enough data
8.6
70
Not enough data
8.8
70
Not enough data
Generative AI
9.0
64
Not enough data
Survey Management
9.1
58
Not enough data
9.0
56
Not enough data
9.0
54
Not enough data
9.1
57
Not enough data
Survey Customization
8.9
52
Not enough data
9.1
55
Not enough data
8.9
54
Not enough data
8.5
48
Not enough data
Survey Insights
9.0
57
Not enough data
9.0
50
Not enough data
8.9
51
Not enough data
9.1
52
Not enough data
Agentic AI - Survey
9.3
10
Not enough data
9.3
10
Not enough data
9.3
10
Not enough data
Generative AI
Not enough data
7.7
66
Self-Service Experience
Not enough data
8.4
95
Not enough data
8.1
87
Not enough data
7.9
85
Not enough data
7.7
83
Not enough data
8.4
84
Self-Service Platform
Not enough data
8.3
90
Not enough data
8.3
88
Not enough data
8.1
82
Not enough data
8.0
87
Agentic AI - Customer Self-Service
Not enough data
6.5
14
Not enough data
6.7
14
Not enough data
6.5
14
Not enough data
6.7
13
Not enough data
6.4
13
Not enough data
6.7
14
Not enough data
6.4
13
Policy Management - Digital Communications Governance
Not enough data
8.0
14
Not enough data
7.7
14
Surveillance - Digital Communications Governance
Not enough data
8.1
14
Not enough data
8.0
14
Analytics and Reporting - Digital Communications Governance
Not enough data
8.0
14
Not enough data
8.1
13
Compliance Management - Digital Communications Governance
Not enough data
8.2
14
Not enough data
8.2
14
AI Visibility & Tracking
Not enough data
6.2
7
Not enough data
6.7
8
Sentiment & Brand Analysis
Not enough data
7.1
7
Not enough data
6.5
8
Competitive Benchmarking
Not enough data
6.2
7
Not enough data
6.7
8
AI Content Optimization
Not enough data
6.4
7
Not enough data
6.7
8
Reporting & Alerts
Not enough data
6.7
8
Not enough data
6.7
8
Consumer Intelligence
9.3
131
8.3
180
9.1
124
7.6
175
|
Verified
9.2
129
8.0
174
|
Verified
Reporting
8.1
111
7.0
125
8.8
119
7.7
151
|
Verified
9.3
126
8.4
192
|
Verified
Media Monitoring
8.9
118
7.6
153
8.9
121
7.4
137
Feature Not Available
7.7
133
In-House Management
8.9
113
7.1
120
8.6
108
7.5
133
|
Verified
Generative AI
9.1
82
6.9
84
Agentic AI - Online Reputation Management
9.5
24
7.1
29
9.4
24
7.4
28
9.5
24
7.4
29
9.5
24
7.2
29
9.4
24
7.2
29
9.4
24
7.1
29
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Experience.com and Yext are categorized as Multi-Location Marketing Platforms, Personalization Engines, Local Listing Management, Local SEO, Online Reputation Management, and Insight Engines
Unique Categories
Experience.com is categorized as Experience Management, Competitive Intelligence, Review Management, and Survey
Yext is categorized as Store Locator, Landing Page Builders, Digital Governance, Contact Center Knowledge Base, Headless CMS, Market Intelligence, Social Media Management, SEO Tools, Enterprise Search Software, Web Content Management, Customer Self-Service, Answer Engine Optimization (AEO), Knowledge Base, Digital Communications Governance, and E-Commerce Search
Reviews
Reviewers' Company Size
Experience.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Yext
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
50.3%
Real Estate
25.8%
Banking
18.2%
Insurance
1.5%
Marketing and Advertising
0.9%
Other
3.3%
Financial Services
19.6%
Hospital & Health Care
9.1%
Marketing and Advertising
8.0%
Insurance
7.9%
Retail
6.5%
Other
48.9%
Discussions
What is Experience.com used for?
1 Comment
Official Response from Experience.com
Experience Management SoftwareRead more
Experience.com has no more discussions with answers
Is YEXT worth the cost?
4 Comments
DM
Absolutely not. It's provided negative value to us. Worst product and customer support of any company I've ever worked with.Read more
What does Yext do?
3 Comments
RM
Yext is a data management tool that is designed to keep track of your business’ location-related information on multiple directories. The software allows you...Read more
What is YEXT used for?
2 Comments
TW
Yext is used for submitting your businesses' information to all of the most important publishers and directories online. Yext makes it easy to manage your...Read more
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