Compare Experience.com and Reviews.io 
At a Glance
Market Segments
Mid-Market (43.9% of reviews)
Small-Business (84.7% of reviews)
Entry-Level Pricing
No pricing available
$29.00 300 Review Invites Per Month
Experience.com
Star Rating
(364)4.7 out of 5
Market Segments
Mid-Market (43.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Experience.comReviews.io
Star Rating
(630)4.8 out of 5
Market Segments
Small-Business (84.7% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 300 Review Invites Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that both Reviews.io and Experience.com offer a solid user experience, with both platforms receiving a star rating of 4.8. However, users of Reviews.io highlight its speedy support and the platform's ease of use, noting that it is "super easy to use the platform and adjust any needed for your business changes."
- Users say that Experience.com excels in its automation features, making it a great choice for those looking for a hands-off approach. Reviewers appreciate how well it integrates with social media, stating, "The ease of the website, the connections to socials" enhances their online presence.
- According to verified reviews, Reviews.io stands out for its quality of support, with many users praising the "very efficient and speedy support" that resolves issues quickly through chat. This level of customer service can be a significant advantage for small businesses needing immediate assistance.
- Reviewers mention that Experience.com is particularly user-friendly during the setup process, with many finding it "pretty easy to set up." This ease of implementation can be a deciding factor for businesses looking to get started quickly without extensive training.
- G2 reviewers highlight that while Reviews.io has a strong focus on small businesses, with 84.8% of reviews coming from this segment, Experience.com appeals more to the mid-market, which may offer broader features for growing companies. This distinction can help users choose based on their business size and needs.
- Users report that both platforms have their strengths, but Experience.com has a slight edge in overall market presence, as indicated by its higher G2 Score in Online Reputation Management. This could suggest a more robust feature set for businesses looking to enhance their online reputation.
Pricing
Entry-Level Pricing
Experience.com
No pricing availableReviews.io
Essentials
$29.00
300 Review Invites Per Month
Build trust & drive conversions, it's easier than ever to get started.
- Product & Company Reviews
- Photo & Video Reviews
- Automated Review Collection
Free Trial
Experience.com
Free Trial is available
Reviews.io
Free Trial is available
Ratings
Meets Requirements
9.4
302
9.2
521
Ease of Use
9.3
323
8.9
527
Ease of Setup
9.2
268
8.6
394
Ease of Admin
9.1
38
9.0
315
Quality of Support
9.2
273
9.6
525
Has the product been a good partner in doing business?
9.2
39
9.4
315
Product Direction (% positive)
9.4
309
9.3
476
Features by Category
Content Management
9.2
19
Not enough data
9.2
18
Not enough data
9.2
19
Not enough data
Content Discovery
9.2
19
Not enough data
9.1
19
Not enough data
9.1
18
Not enough data
9.1
19
Not enough data
9.0
19
Not enough data
9.2
19
Not enough data
Generative AI
9.2
13
Not enough data
9.2
13
Not enough data
Segmentation
Feature Not Available
Not enough data
9.0
13
Not enough data
Targeting
8.6
13
Not enough data
8.9
14
Not enough data
Triggered Content
8.8
14
Not enough data
Feature Not Available
Not enough data
8.5
12
Not enough data
Personalized Content
8.9
12
Not enough data
8.9
11
Not enough data
Feature Not Available
Not enough data
Agentic AI - Personalization Engines
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
9.4
20
Not enough data
9.5
17
Not enough data
9.4
17
Not enough data
9.1
16
Not enough data
Performance
9.7
17
Not enough data
9.4
18
Not enough data
Local Search Optimization
9.0
52
Not enough data
9.0
49
Not enough data
9.1
50
Not enough data
9.3
53
Not enough data
9.2
51
Not enough data
9.4
51
Not enough data
Platform Basics
9.1
36
Not enough data
8.9
38
Not enough data
Agentic AI - Competitive Intelligence
Not enough data
Not enough data
Platform Data
9.1
37
Not enough data
9.3
38
Not enough data
Feature Not Available
Not enough data
Platform Content
8.6
35
Not enough data
Platform Reporting
8.8
36
Not enough data
9.0
36
Not enough data
Analytics
9.2
127
Not enough data
9.3
129
Not enough data
9.1
125
Not enough data
8.6
119
Not enough data
Customization
8.6
118
Not enough data
8.3
113
Not enough data
8.8
115
Not enough data
8.7
110
Not enough data
Generative AI
9.0
105
Not enough data
8.8
109
Not enough data
Agentic AI - Experience Management
9.8
7
Not enough data
10.0
7
Not enough data
9.8
7
Not enough data
9.8
7
Not enough data
Collection
8.8
81
8.3
126
8.9
80
8.8
225
|
Verified
8.8
84
8.6
221
|
Verified
8.9
79
8.6
212
|
Verified
8.4
72
8.2
188
|
Verified
Agentic AI - Review Management
9.4
9
7.6
14
9.4
9
8.0
14
Moderation
Feature Not Available
8.9
212
|
Verified
Feature Not Available
8.8
205
|
Verified
Feature Not Available
8.3
177
|
Verified
Use Cases
8.4
73
9.0
198
|
Verified
8.4
75
8.6
176
|
Verified
8.8
79
9.0
205
|
Verified
Administration
8.1
73
7.6
164
|
Verified
8.4
75
8.0
102
8.7
72
8.4
173
|
Verified
8.9
73
8.7
177
|
Verified
Feature Not Available
Feature Not Available
Display Options
9.0
74
8.5
172
|
Verified
8.9
80
8.9
198
|
Verified
8.6
70
8.8
193
|
Verified
8.8
71
8.5
174
|
Verified
Generative AI
9.0
65
8.0
102
Survey Management
9.1
58
Not enough data
9.0
56
Not enough data
9.0
54
Not enough data
9.1
57
Not enough data
Survey Customization
8.9
52
Not enough data
9.1
55
Not enough data
8.9
54
Not enough data
8.5
48
Not enough data
Survey Insights
9.0
57
Not enough data
9.0
50
Not enough data
8.9
51
Not enough data
9.1
52
Not enough data
Agentic AI - Survey
9.3
10
Not enough data
9.3
10
Not enough data
9.3
10
Not enough data
Consumer Intelligence
9.4
138
9.4
214
|
Verified
9.1
126
8.8
170
|
Verified
9.2
132
8.8
178
|
Verified
Reporting
8.1
113
8.0
150
8.8
124
8.2
158
|
Verified
9.3
131
9.1
202
|
Verified
Media Monitoring
8.9
122
7.9
151
|
Verified
9.0
124
8.0
149
|
Verified
Feature Not Available
8.1
152
|
Verified
In-House Management
8.9
116
Feature Not Available
8.6
109
Feature Not Available
Generative AI
9.2
83
7.9
76
Agentic AI - Online Reputation Management
9.6
26
7.8
26
9.5
25
8.3
25
9.5
25
8.4
30
9.5
25
8.2
25
9.5
25
8.3
25
9.5
25
8.3
25
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Experience.com and Reviews.io are categorized as Online Reputation Management and Review Management
Unique Categories
Experience.com is categorized as Multi-Location Marketing Platforms, Experience Management, Competitive Intelligence, Personalization Engines, Local Listing Management, Local SEO, Survey, and Insight Engines
Reviews.io has no unique categories
Reviews
Reviewers' Company Size
Experience.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Reviews.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
50.4%
Real Estate
25.8%
Banking
18.2%
Insurance
1.5%
Marketing and Advertising
0.9%
Other
3.2%
Retail
25.6%
Apparel & Fashion
8.6%
Consumer Goods
5.8%
Health, Wellness and Fitness
5.5%
Marketing and Advertising
3.7%
Other
50.6%
Discussions
What is Experience.com used for?
1 Comment
Official Response from Experience.com
Experience Management SoftwareRead more
Experience.com has no more discussions with answers
Reviews.io has no discussions with answers
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