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At a Glance
Market Segments
Mid-Market (44.4% of reviews)
Enterprise (44.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Experience.com
Star Rating
(345)4.8 out of 5
Market Segments
Mid-Market (44.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Experience.comQualtrics Strategy & Research
Star Rating
(2,981)4.4 out of 5
Market Segments
Enterprise (44.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Qualtrics Strategy & ResearchSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Experience.com excels in ease of use, scoring 9.3 compared to Qualtrics Strategy & Research's 8.5. Reviewers mention that the intuitive interface and straightforward navigation make it easier for teams to adopt and utilize the software effectively.
- Reviewers mention that both products have strong survey builder capabilities, each scoring 9.0. However, users on G2 highlight that Qualtrics offers a wider variety of question types (9.1) compared to Experience.com (8.9), making it a better choice for complex survey designs.
- Users say that Experience.com shines in customer support, with a score of 9.1 versus Qualtrics' 8.7. Reviewers mention that the responsiveness and helpfulness of the support team significantly enhance the user experience.
- Reviewers mention that Experience.com has a better overall product direction, scoring 9.3 compared to Qualtrics' 8.1. Users report that the frequent updates and new features introduced by Experience.com align closely with user needs and market trends.
- Users on G2 report that Experience.com offers superior ease of setup (9.2) compared to Qualtrics (8.3). Reviewers mention that the quick onboarding process allows teams to get started with minimal downtime.
- Reviewers say that while both platforms provide solid reporting and analytics features, Experience.com edges out with a score of 8.8 compared to Qualtrics' 8.5. Users highlight that the visualizations and insights provided by Experience.com are more user-friendly and actionable.
Pricing
Entry-Level Pricing
Experience.com
No pricing availableQualtrics Strategy & Research
No pricing availableFree Trial
Experience.com
Free Trial is available
Qualtrics Strategy & Research
Free Trial is available
Ratings
Meets Requirements
9.4
293
8.9
2,498
Ease of Use
9.3
314
8.5
2,502
Ease of Setup
9.2
260
8.3
1,051
Ease of Admin
9.1
38
8.4
1,024
Quality of Support
9.2
265
8.7
2,178
Has the product been a good partner in doing business?
9.2
39
8.7
950
Product Direction (% positive)
9.4
300
8.1
2,411
Features by Category
User Response Methods
Not enough data
8.6
12
Not enough data
6.7
8
Not enough data
6.3
8
Not enough data
7.6
9
Not enough data
8.5
10
Participant Selection
Not enough data
7.2
10
Not enough data
7.2
9
Not enough data
7.8
9
Not enough data
8.3
9
Insights
Not enough data
8.9
12
Not enough data
8.2
10
Not enough data
8.9
11
Generative AI
Not enough data
7.3
8
Content Management
9.2
19
Not enough data
9.2
18
Not enough data
9.2
19
Not enough data
Content Discovery
9.2
19
Not enough data
9.1
19
Not enough data
9.1
18
Not enough data
9.1
19
Not enough data
9.0
19
Not enough data
9.2
19
Not enough data
Generative AI
9.2
13
Not enough data
9.2
13
Not enough data
Segmentation
Feature Not Available
Not enough data
9.0
12
Not enough data
Targeting
8.5
12
Not enough data
8.8
13
Not enough data
Triggered Content
8.7
13
Not enough data
Feature Not Available
Not enough data
8.3
11
Not enough data
Personalized Content
8.8
11
Not enough data
8.8
10
Not enough data
Feature Not Available
Not enough data
Agentic AI - Personalization Engines
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.5
9
Not enough data
8.1
9
Not enough data
9.1
9
Capabilities
Not enough data
8.1
9
Not enough data
8.5
8
Not enough data
8.5
8
Not enough data
8.3
8
Methodology
Not enough data
8.5
8
Not enough data
7.0
9
Not enough data
7.0
9
Generative AI
Not enough data
6.9
7
Not enough data
7.1
7
Listing Management
9.4
20
Not enough data
9.5
17
Not enough data
9.4
17
Not enough data
9.1
16
Not enough data
Performance
9.7
17
Not enough data
9.4
18
Not enough data
Local Search Optimization
9.0
50
Not enough data
8.9
47
Not enough data
9.1
48
Not enough data
9.3
51
Not enough data
9.2
49
Not enough data
9.4
49
Not enough data
Platform Basics
9.1
36
Not enough data
8.9
38
Not enough data
Agentic AI - Competitive Intelligence
Not enough data
Not enough data
Platform Data
9.1
37
Not enough data
9.3
38
Not enough data
Feature Not Available
Not enough data
Platform Content
8.6
35
Not enough data
Platform Reporting
8.8
36
Not enough data
9.0
36
Not enough data
Analytics
9.2
126
8.6
7
9.2
127
9.0
7
9.1
124
8.6
7
8.6
118
7.4
7
Customization
8.5
117
8.1
6
8.3
112
7.5
6
8.8
113
8.3
6
8.7
109
8.9
6
Generative AI
9.0
103
6.0
5
8.8
107
5.7
5
Agentic AI - Experience Management
9.7
6
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
Data collection
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
8.1
7
Not enough data
6.9
6
Not enough data
6.9
7
Segment Trending
Not enough data
6.0
7
Not enough data
6.1
6
Not enough data
7.4
7
Not enough data
5.7
7
Analysis
Not enough data
6.9
8
Not enough data
7.7
8
Not enough data
5.8
8
Platform
Not enough data
6.7
8
Not enough data
6.9
8
Not enough data
6.5
8
Not enough data
6.0
8
Not enough data
7.1
8
Not enough data
7.1
8
Agentic AI - Market Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Collection
8.8
80
Not enough data
8.9
78
Not enough data
8.8
83
Not enough data
8.9
78
Not enough data
8.4
71
Not enough data
Agentic AI - Review Management
9.4
8
Not enough data
9.4
8
Not enough data
Moderation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Use Cases
8.4
72
Not enough data
8.4
74
Not enough data
8.8
78
Not enough data
Administration
8.1
72
Not enough data
8.4
73
Not enough data
8.7
71
Not enough data
8.9
72
Not enough data
Feature Not Available
Not enough data
Display Options
9.0
73
Not enough data
8.9
79
Not enough data
8.6
70
Not enough data
8.8
70
Not enough data
Generative AI
9.0
64
Not enough data
Survey Management
9.1
58
9.0
449
9.0
56
9.1
452
9.0
54
8.4
397
9.1
57
8.9
448
Survey Customization
8.9
52
8.9
432
9.1
55
8.5
394
8.9
54
8.6
360
8.5
48
8.6
313
Survey Insights
9.0
57
8.5
440
9.0
50
8.4
289
8.9
51
8.7
437
9.1
52
8.5
386
Agentic AI - Survey
9.3
10
7.9
12
9.3
10
8.1
12
9.3
10
8.5
13
Brand Signals
Not enough data
8.8
67
Not enough data
8.2
66
Not enough data
9.0
66
Brand Analytics
Not enough data
8.8
69
Not enough data
8.7
70
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
9.3
132
Not enough data
9.1
125
Not enough data
9.2
130
Not enough data
Reporting
8.1
112
Not enough data
8.8
121
Not enough data
9.3
128
Not enough data
Media Monitoring
8.9
119
Not enough data
8.9
122
Not enough data
Feature Not Available
Not enough data
In-House Management
8.9
113
Not enough data
8.6
108
Not enough data
Generative AI
9.1
82
Not enough data
Agentic AI - Online Reputation Management
9.5
24
Not enough data
9.4
24
Not enough data
9.5
24
Not enough data
9.5
24
Not enough data
9.4
24
Not enough data
9.4
24
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Experience.com and Qualtrics Strategy & Research are categorized as Experience Management and Survey
Unique Categories
Experience.com is categorized as Multi-Location Marketing Platforms, Competitive Intelligence, Personalization Engines, Local Listing Management, Local SEO, Online Reputation Management, Review Management, and Insight Engines
Qualtrics Strategy & Research is categorized as Brand Intelligence, Statistical Analysis, Market Intelligence, User Research, and Consumer Insights Platforms
Reviews
Reviewers' Company Size
Experience.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Qualtrics Strategy & Research
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
50.2%
Real Estate
25.5%
Banking
18.6%
Insurance
1.5%
Marketing and Advertising
0.9%
Other
3.3%
Higher Education
21.1%
Education Management
11.7%
Research
7.7%
Information Technology and Services
6.6%
Market Research
4.4%
Other
48.4%
Discussions
What is Experience.com used for?
1 Comment
Official Response from Experience.com
Experience Management SoftwareRead more
Experience.com has no more discussions with answers
What would be the best way to restart on the basics, as I am having a little trouble on trying to get and start an existing project
3 Comments
MK
I highly recommend my users don't open Qualtrics until they've designed their survey/form/process "on paper." you shouldn't bother using Qualtrics until you...Read more
Is qualtrics better than SurveyMonkey?
3 Comments
RB
Yes in so many ways from the customized survey creation to the dashboards that align with them. With the ability to upload data and automate processes the...Read more
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