Compare Exotel Customer Communication Platform and Kaleyra 
Featured Products
At a Glance
Market Segments
Mid-Market (44.3% of reviews)
Small-Business (38.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Exotel Customer Communication Platform
Star Rating
(89)4.4 out of 5
Market Segments
Mid-Market (44.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Browse all 3 pricing plansKaleyra
Star Rating
(14)4.5 out of 5
Market Segments
Small-Business (38.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about KaleyraExotel Customer Communication Platform vs Kaleyra
- Reviewers felt that Kaleyra meets the needs of their business better than Exotel Customer Communication Platform.
- When comparing quality of ongoing product support, reviewers felt that Kaleyra is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Kaleyra over Exotel Customer Communication Platform.
Pricing
Entry-Level Pricing
Exotel Customer Communication Platform
No pricing availableKaleyra
No pricing availableFree Trial
Exotel Customer Communication Platform
Free Trial is available
Kaleyra
No trial information availableRatings
Meets Requirements
8.5
66
8.9
11
Ease of Use
8.8
66
8.9
11
Ease of Setup
9.0
41
8.6
6
Ease of Admin
9.2
37
8.3
5
Quality of Support
8.1
66
8.8
11
Has the product been a good partner in doing business?
8.6
37
Not enough data
Product Direction (% positive)
8.6
65
10.0
10
Features by Category
Functionality
9.4
6
9.3
9
9.3
5
9.3
9
9.7
6
9.1
9
Support
9.7
5
9.3
9
9.0
5
8.7
9
8.7
5
9.1
9
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Categories
Categories
Shared Categories
Exotel Customer Communication Platform and Kaleyra are categorized as Communication Platform as a Service (CPaaS)
Unique Categories
Exotel Customer Communication Platform is categorized as RCS Business Messaging
Kaleyra has no unique categories
Reviews
Reviewers' Company Size
Exotel Customer Communication Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kaleyra
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
12.5%
Financial Services
11.4%
Primary/Secondary Education
9.1%
Consumer Services
6.8%
Computer Software
6.8%
Other
53.4%
Health, Wellness and Fitness
21.4%
Education Management
21.4%
Food Production
14.3%
Retail
7.1%
Non-Profit Organization Management
7.1%
Other
28.6%
Alternatives
Discussions
Exotel Customer Communication Platform has no discussions with answers
Kaleyra has no discussions with answers
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