# eXo Platform, Workvivo, ProProfs Knowledge Base Software vs Guru Comparison | | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Star Rating** | 4.3 out of 5 | 4.8 out of 5 | 4.6 out of 5 | 4.7 out of 5 | | **Total Reviews** | 93 | 2,658 | 30 | 2,317 | | **Largest Market Segment** | Small-Business (38.5% of reviews) | Enterprise (57.5% of reviews) | Mid-Market (46.7% of reviews) | Mid-Market (56.4% of reviews) | | **Entry Level Price** | Free | $ per user, per month (billed annually) | $1,080.00 Per Year | Contact Us | --- ## Top Pros & Cons ### eXo Platform Pros: - Activities (2 reviews) - Helpful (2 reviews) ### Workvivo Pros: - Ease of Use (442 reviews) - Engagement (340 reviews) Cons: - Slow Loading (102 reviews) - Lack of Notifications (72 reviews) ### ProProfs Knowledge Base Software **Not enough data** ### Guru Pros: - Ease of Use (726 reviews) - Helpful (418 reviews) Cons: - Search Functionality (148 reviews) - Inefficient Search (146 reviews) --- ## Ratings Comparison | Rating | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Meets Requirements** | 8.4 (80 reviews) | 9.4 (2320 reviews) | 9.2 (22 reviews) | 9.3 (1884 reviews) | | **Ease of Use** | 8.7 (80 reviews) | 9.5 (2344 reviews) | 9.5 (22 reviews) | 9.3 (1906 reviews) | | **Ease of Setup** | 8.5 (40 reviews) | 9.5 (1227 reviews) | 8.9 (11 reviews) | 9.3 (919 reviews) | | **Ease of Admin** | 8.2 (40 reviews) | 9.5 (278 reviews) | 9.0 (10 reviews) | 9.0 (475 reviews) | | **Quality of Support** | 8.6 (68 reviews) | 9.5 (2185 reviews) | 9.3 (21 reviews) | 9.4 (1482 reviews) | | **Has the product been a good partner in doing business?** | 8.3 (35 reviews) | 9.7 (275 reviews) | 8.8 (10 reviews) | 9.4 (428 reviews) | | **Product Direction (% positive)** | 8.8 (77 reviews) | 9.8 (2316 reviews) | 9.4 (19 reviews) | 9.2 (1781 reviews) | --- ## Pricing ### eXo Platform #### Entry-Level Pricing Plan: eXo Platform Community Price: Free Description: Free digital workplace software to build your project. Key Features: - https://trial.exoplatform.org/ [Browse all 3 editions](https://www.g2.com/products/exo-platform/pricing) #### Free Trial Yes ### Workvivo #### Entry-Level Pricing Plan: Workvivo Subscription Price: $ per user, per month (billed annually) Description: Contact us to request a quote Key Features: - Activity Feed - Goals and Values​ - Recognition [Learn more about Workvivo](https://www.g2.com/products/workvivo/reviews) #### Free Trial No ### ProProfs Knowledge Base Software #### Entry-Level Pricing Plan: ESSENTIALS Price: $1,080.00 Per Year Description: Best for all types of business sizes with multiple teams that need site help (tooltips, forms, chat, ticketing, etc.) Key Features: - Authors & Users - 3 - Public Views - Unlimited - Pages - 500 [Browse all 3 editions](https://www.g2.com/products/proprofs-knowledge-base-software/pricing) #### Free Trial No ### Guru #### Entry-Level Pricing Plan: AI Source of Truth Platform Price: Contact Us Description: Guru is an enterprise AI knowledge platform paired with expert guidance to design, implement, and optimize your AI knowledge strategy. Every deployment is tailored to your organization’s scale, knowledge complexity, and AI maturity—so your teams and AI tools get trusted, permission-aware answers from day one. Key Features: - AI Knowledge Platform - Knowledge Quality & Automation - Enterprise Governance & Security [Learn more about Guru](https://www.g2.com/products/guru/reviews) #### Free Trial Yes --- ## Features Comparison By Category ### Team Collaboration | Product | Score | Reviews | |---|---|---| | **eXo Platform** | N/A | N/A | | **Workvivo** | N/A | N/A | | **ProProfs Knowledge Base Software** | N/A | N/A | | **Guru** | N/A | N/A | #### Communication | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Status Updates** | Not enough data | Not enough data | Not enough data | Not enough data | | **Instant Messaging** | Not enough data | Not enough data | Not enough data | Not enough data | | **Activity Feed** | Not enough data | Not enough data | Not enough data | Not enough data | | **Notifications** | Not enough data | Not enough data | Not enough data | Not enough data | | **Comments and Voting** | Not enough data | Not enough data | Not enough data | Not enough data | | **Discussions** | Not enough data | Not enough data | Not enough data | Not enough data | | **User Directory** | Not enough data | Not enough data | Not enough data | Not enough data | | **Online Status of Coworkers** | Not enough data | Not enough data | Not enough data | Not enough data | #### Content Management | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **File Sharing** | Not enough data | Not enough data | Not enough data | Not enough data | | **Document Collaboration** | Not enough data | Not enough data | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | Not enough data | Not enough data | | **Knowledge Base** | Not enough data | Not enough data | Not enough data | Not enough data | | **Surveys** | Not enough data | Not enough data | Not enough data | Not enough data | #### Productivity Tools | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Task Management** | Not enough data | Not enough data | Not enough data | Not enough data | | **Calendar** | Not enough data | Not enough data | Not enough data | Not enough data | | **Search** | Not enough data | Not enough data | Not enough data | Not enough data | | **Mobile** | Not enough data | Not enough data | Not enough data | Not enough data | | **Multi-Language Support** | Not enough data | Not enough data | Not enough data | Not enough data | #### Administration | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Moderation** | Not enough data | Not enough data | Not enough data | Not enough data | | **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | Not enough data | | **Performance and Reliability** | Not enough data | Not enough data | Not enough data | Not enough data | ### Insight Engines | Product | Score | Reviews | |---|---|---| | **eXo Platform** | N/A | N/A | | **Workvivo** | N/A | N/A | | **ProProfs Knowledge Base Software** | N/A | N/A | | **Guru** | 9.4/10 | 137 | #### Content Management | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Data Centralization - Insight Engines** | Not enough data | Not enough data | Not enough data | 9.6 (86 reviews) | | **Archiving - Insight Engines** | Not enough data | Not enough data | Not enough data | 9.6 (87 reviews) | | **Search Analysis - Insight Engines** | Not enough data | Not enough data | Not enough data | 9.5 (83 reviews) | #### Content Discovery | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Search Interface - Insight Engines** | Not enough data | Not enough data | Not enough data | 9.4 (87 reviews) | | **AI Functionality - Insight Engines** | Not enough data | Not enough data | Not enough data | 9.5 (85 reviews) | | **NLP Functionality - Insight Engines** | Not enough data | Not enough data | Not enough data | 9.5 (82 reviews) | | **Data Mining - Insight Engines** | Not enough data | Not enough data | Not enough data | 9.2 (83 reviews) | | **Structured Navigation - Insight Engines** | Not enough data | Not enough data | Not enough data | 9.6 (81 reviews) | | **Machine Learning - Insight Engines** | Not enough data | Not enough data | Not enough data | 9.5 (82 reviews) | #### Generative AI | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **AI Text Generation** | Not enough data | Not enough data | Not enough data | 9.3 (43 reviews) | | **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 9.4 (45 reviews) | ### Contact Center Knowledge Base | Product | Score | Reviews | |---|---|---| | **eXo Platform** | N/A | N/A | | **Workvivo** | N/A | N/A | | **ProProfs Knowledge Base Software** | N/A | N/A | | **Guru** | 9.3/10 | 916 | #### Administration | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Database Management ** | Not enough data | Not enough data | Not enough data | 9.3 (640 reviews) | | **Data Workflows** | Not enough data | Not enough data | Not enough data | 9.2 (635 reviews) | | **Issue Management** | Not enough data | Not enough data | Not enough data | 9.2 (630 reviews) | #### Knowledge Management | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Knowledge Base** | Not enough data | Not enough data | Not enough data | 9.7 (757 reviews) | | **Publishing Workflows** | Not enough data | Not enough data | Not enough data | 9.3 (704 reviews) | | **Analytics** | Not enough data | Not enough data | Not enough data | 9.2 (668 reviews) | #### Compliance | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Policies and Controls** | Not enough data | Not enough data | Not enough data | 9.3 (650 reviews) | | **Data Governance** | Not enough data | Not enough data | Not enough data | 9.3 (621 reviews) | | **Compliance** | Not enough data | Not enough data | Not enough data | 9.3 (618 reviews) | | **Auditing** | Not enough data | Not enough data | Not enough data | 9.2 (596 reviews) | #### Customer Support | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Intelligent Search** | Not enough data | Not enough data | Not enough data | 9.2 (725 reviews) | | **Suggestions** | Not enough data | Not enough data | Not enough data | 9.2 (685 reviews) | | **Decision Trees** | Not enough data | Not enough data | Not enough data | 9.1 (613 reviews) | #### Data Security | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Risk Data Attributes** | Not enough data | Not enough data | Not enough data | 9.2 (598 reviews) | | **Data Transport** | Not enough data | Not enough data | Not enough data | 9.3 (592 reviews) | | **Access Management** | Not enough data | Not enough data | Not enough data | 9.3 (615 reviews) | | **Multi-Factor Authentication** | Not enough data | Not enough data | Not enough data | 9.2 (598 reviews) | #### Administration | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Integrations** | Not enough data | Not enough data | Not enough data | 9.2 (645 reviews) | | **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | 9.3 (666 reviews) | | **Performance and Reliability** | Not enough data | Not enough data | Not enough data | 9.5 (733 reviews) | #### Generative AI | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 9.1 (456 reviews) | ### Knowledge Base | Product | Score | Reviews | |---|---|---| | **eXo Platform** | N/A | N/A | | **Workvivo** | N/A | N/A | | **ProProfs Knowledge Base Software** | 9.0/10 | 6 | | **Guru** | 9.1/10 | 876 | #### Knowledge Pages | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Templates** | Not enough data | Not enough data | 8.3 (6 reviews) | 9.0 (654 reviews) | | **In-Content Feedback** | Not enough data | Not enough data | 8.6 (6 reviews) | 9.1 (611 reviews) | | **Versioning and Version History** | Not enough data | Not enough data | 9.2 (6 reviews) | 9.1 (653 reviews) | | **Decision Trees** | Not enough data | Not enough data | Feature Not Available | 8.9 (551 reviews) | | **Duplicate Detection** | Not enough data | Not enough data | Not enough data | 8.9 (510 reviews) | | **Content Editor** | Not enough data | Not enough data | Not enough data | 9.1 (522 reviews) | #### Knowledge Dissemination | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Page Analytics** | Not enough data | Not enough data | 8.9 (6 reviews) | 9.0 (639 reviews) | | **Permissions** | Not enough data | Not enough data | 9.4 (6 reviews) | 9.1 (634 reviews) | | **Knowledge Sharing** | Not enough data | Not enough data | 9.2 (6 reviews) | 9.5 (711 reviews) | | **Notifications** | Not enough data | Not enough data | 9.4 (6 reviews) | 9.2 (682 reviews) | | **Advanced Search** | Not enough data | Not enough data | Not enough data | 9.2 (546 reviews) | | **Browser Extension** | Not enough data | Not enough data | Not enough data | 9.2 (550 reviews) | | **Organization** | Not enough data | Not enough data | Not enough data | 9.4 (556 reviews) | | **Other Integrations** | Not enough data | Not enough data | Not enough data | 9.0 (527 reviews) | | **Knowledge Integrations** | Not enough data | Not enough data | Not enough data | 9.2 (531 reviews) | #### Agentic AI - Knowledge Base | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 8.7 (77 reviews) | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 8.9 (77 reviews) | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 8.9 (78 reviews) | ### Employee Communications | Product | Score | Reviews | |---|---|---| | **eXo Platform** | N/A | N/A | | **Workvivo** | 9.1/10 | 1823 | | **ProProfs Knowledge Base Software** | N/A | N/A | | **Guru** | N/A | N/A | #### Information Distribution | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **News Feed** | Not enough data | 9.4 (1713 reviews) | Not enough data | Not enough data | | **Newsletter** | Not enough data | 9.3 (1516 reviews) | Not enough data | Not enough data | | **Notifications** | Not enough data | 9.3 (1688 reviews) | Not enough data | Not enough data | | **Email** | Not enough data | 9.3 (1653 reviews) | Not enough data | Not enough data | | **Multi-Channel Sharing** | Not enough data | 9.3 (1615 reviews) | Not enough data | Not enough data | #### Employee Engagement | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Employee Generated Content** | Not enough data | 9.4 (1678 reviews) | Not enough data | Not enough data | | **Confirmation** | Not enough data | 9.2 (1621 reviews) | Not enough data | Not enough data | | **Comments** | Not enough data | 9.4 (1680 reviews) | Not enough data | Not enough data | | **Inline Translation** | Not enough data | 9.2 (1585 reviews) | Not enough data | Not enough data | | **Administrative Access** | Not enough data | 9.3 (1591 reviews) | Not enough data | Not enough data | | **Content Interaction** | Not enough data | 9.2 (772 reviews) | Not enough data | Not enough data | | **Surveys (global & local)** | Not enough data | 9.1 (767 reviews) | Not enough data | Not enough data | | **Chat** | Not enough data | 8.9 (771 reviews) | Not enough data | Not enough data | #### User Experience & Accessibility - Employee Communications | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Native Mobile Application** | Not enough data | 9.0 (756 reviews) | Not enough data | Not enough data | | **Branded Experience** | Not enough data | 9.2 (757 reviews) | Not enough data | Not enough data | | **Personalized Ux Experience** | Not enough data | 9.1 (759 reviews) | Not enough data | Not enough data | | **Audience Management & Creation** | Not enough data | 9.1 (757 reviews) | Not enough data | Not enough data | #### Content Distribution - Employee Communications | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Newsfeed** | Not enough data | 9.2 (778 reviews) | Not enough data | Not enough data | | **Newsletter Engine** | Not enough data | 9.1 (749 reviews) | Not enough data | Not enough data | | **Multi-Channel Sharing** | Not enough data | 9.1 (750 reviews) | Not enough data | Not enough data | #### Additional Features - Employee Communications | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Emergency Notifications** | Not enough data | 9.0 (751 reviews) | Not enough data | Not enough data | | **Analytics** | Not enough data | 9.0 (752 reviews) | Not enough data | Not enough data | | **Integrations** | Not enough data | 9.0 (754 reviews) | Not enough data | Not enough data | #### Agentic AI - Employee Communications | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Cross-system Integration** | Not enough data | 8.7 (266 reviews) | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | 8.9 (267 reviews) | Not enough data | Not enough data | ### Employee Recognition | Product | Score | Reviews | |---|---|---| | **eXo Platform** | N/A | N/A | | **Workvivo** | 9.4/10 | 1021 | | **ProProfs Knowledge Base Software** | N/A | N/A | | **Guru** | N/A | N/A | #### Platform Basics | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Reporting** | Not enough data | 9.4 (950 reviews) | Not enough data | Not enough data | | **Dashboard** | Not enough data | 9.4 (975 reviews) | Not enough data | Not enough data | | **Performance** | Not enough data | 9.5 (967 reviews) | Not enough data | Not enough data | #### Platform Content | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Automation** | Not enough data | 9.4 (939 reviews) | Not enough data | Not enough data | | **File Sharing** | Not enough data | 9.3 (952 reviews) | Not enough data | Not enough data | | **Content Library** | Not enough data | 9.4 (957 reviews) | Not enough data | Not enough data | #### Platform Additional Functionality | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Integrations** | Not enough data | 9.3 (925 reviews) | Not enough data | Not enough data | | **Mobility** | Not enough data | 9.4 (939 reviews) | Not enough data | Not enough data | | **Corporate Discounts** | Not enough data | Feature Not Available | Not enough data | Not enough data | | **Employee Engagement** | Not enough data | 9.6 (960 reviews) | Not enough data | Not enough data | | **Rewards** | Not enough data | 9.4 (933 reviews) | Not enough data | Not enough data | ### Enterprise Search Software | Product | Score | Reviews | |---|---|---| | **eXo Platform** | N/A | N/A | | **Workvivo** | N/A | N/A | | **ProProfs Knowledge Base Software** | N/A | N/A | | **Guru** | 9.2/10 | 127 | #### Compatibility | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Federated Search** | Not enough data | Not enough data | Not enough data | 9.3 (74 reviews) | | **File Types** | Not enough data | Not enough data | Not enough data | 9.1 (72 reviews) | | **Global Language Support** | Not enough data | Not enough data | Not enough data | 9.1 (75 reviews) | #### Agentic AI - Enterprise Search Software | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 8.9 (24 reviews) | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 8.9 (25 reviews) | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 9.2 (25 reviews) | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 9.0 (24 reviews) | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 8.9 (25 reviews) | | **Decision Making** | Not enough data | Not enough data | Not enough data | 8.8 (24 reviews) | #### Search Queries | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Typo Tolerance** | Not enough data | Not enough data | Not enough data | 9.4 (73 reviews) | | **Faceted Search** | Not enough data | Not enough data | Not enough data | 9.4 (76 reviews) | | **Synonyms** | Not enough data | Not enough data | Not enough data | 9.3 (72 reviews) | | **Highlighting** | Not enough data | Not enough data | Not enough data | 9.4 (69 reviews) | | **Natural Language** | Not enough data | Not enough data | Not enough data | 9.2 (74 reviews) | #### AI powered search - Enterprise Search Software | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Generative RAG (Retrieval augmented generation)** | Not enough data | Not enough data | Not enough data | 9.0 (19 reviews) | | **Relevance Tuning** | Not enough data | Not enough data | Not enough data | 9.1 (18 reviews) | | **NLP & Semantic search** | Not enough data | Not enough data | Not enough data | 9.1 (18 reviews) | #### Functionality | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Personalization** | Not enough data | Not enough data | Not enough data | 9.2 (74 reviews) | | **Search Analytics** | Not enough data | Not enough data | Not enough data | 9.4 (75 reviews) | | **Integrations** | Not enough data | Not enough data | Not enough data | 9.3 (80 reviews) | #### Compatibility - Enterprise Search Software | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **File Types** | Not enough data | Not enough data | Not enough data | 9.2 (18 reviews) | | **Federated Search** | Not enough data | Not enough data | Not enough data | 9.6 (19 reviews) | | **Global Language Support** | Not enough data | Not enough data | Not enough data | 8.7 (18 reviews) | #### Functionality - Enterprise Search Software | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Personalization** | Not enough data | Not enough data | Not enough data | 9.2 (19 reviews) | | **Search Analytics** | Not enough data | Not enough data | Not enough data | 9.6 (19 reviews) | | **Integrations** | Not enough data | Not enough data | Not enough data | 9.4 (20 reviews) | #### Search Queries - Enterprise Search Software | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Highlighting** | Not enough data | Not enough data | Not enough data | 9.6 (19 reviews) | | **Faceted Search** | Not enough data | Not enough data | Not enough data | 8.9 (19 reviews) | | **Typo Tolerance** | Not enough data | Not enough data | Not enough data | 9.5 (19 reviews) | | **Synonyms** | Not enough data | Not enough data | Not enough data | 9.8 (18 reviews) | ### AI Agents For Business Operations | Product | Score | Reviews | |---|---|---| | **eXo Platform** | N/A | N/A | | **Workvivo** | N/A | N/A | | **ProProfs Knowledge Base Software** | N/A | N/A | | **Guru** | 9.0/10 | 106 | #### Responses | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Personalization** | Not enough data | Not enough data | Not enough data | 9.1 (40 reviews) | | **Route To Human** | Not enough data | Not enough data | Not enough data | 9.3 (38 reviews) | | **Natural Language Understanding (NLU)** | Not enough data | Not enough data | Not enough data | 8.8 (40 reviews) | #### Automation - AI Agents | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Sales Follow-Up** | Not enough data | Not enough data | Not enough data | 8.7 (35 reviews) | | **Customer Interaction Automation** | Not enough data | Not enough data | Not enough data | 8.6 (37 reviews) | | **Lead Generation** | Not enough data | Not enough data | Not enough data | 8.7 (37 reviews) | | **Document Processing** | Not enough data | Not enough data | Not enough data | 8.9 (41 reviews) | | **Feedback Collection** | Not enough data | Not enough data | Not enough data | 9.1 (38 reviews) | #### Platform | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Conversation Editor** | Not enough data | Not enough data | Not enough data | 9.0 (38 reviews) | | **Integration** | Not enough data | Not enough data | Not enough data | 9.3 (41 reviews) | | **Human-In-The-Loop** | Not enough data | Not enough data | Not enough data | 9.2 (40 reviews) | #### Autonomy - AI Agents | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Independent Decision Making** | Not enough data | Not enough data | Not enough data | 9.1 (40 reviews) | | **Adaptive Responses** | Not enough data | Not enough data | Not enough data | 9.1 (39 reviews) | | **Task Execution** | Not enough data | Not enough data | Not enough data | 9.1 (39 reviews) | | **Problem Solving** | Not enough data | Not enough data | Not enough data | 9.2 (41 reviews) | #### Generative AI | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **AI Text Generation** | Not enough data | Not enough data | Not enough data | 8.8 (41 reviews) | | **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 9.0 (39 reviews) | ### Customer Self-Service | Product | Score | Reviews | |---|---|---| | **eXo Platform** | N/A | N/A | | **Workvivo** | N/A | N/A | | **ProProfs Knowledge Base Software** | 8.4/10 | 10 | | **Guru** | N/A | N/A | #### Generative AI | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | Not enough data | Not enough data | #### Self-Service Experience | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Knowledge Base** | Not enough data | Not enough data | 9.4 (9 reviews) | Not enough data | | **Searchable Articles** | Not enough data | Not enough data | 8.8 (8 reviews) | Not enough data | | **Community Forums** | Not enough data | Not enough data | 7.1 (7 reviews) | Not enough data | | **Mobile Optimization** | Not enough data | Not enough data | Not enough data | Not enough data | | **Personalization** | Not enough data | Not enough data | Not enough data | Not enough data | #### Self-Service Platform | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Branding** | Not enough data | Not enough data | Not enough data | Not enough data | | **Automation** | Not enough data | Not enough data | Not enough data | Not enough data | | **Artificial Intelligence** | Not enough data | Not enough data | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | Not enough data | Not enough data | #### Agentic AI - Customer Self-Service | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | Not enough data | ### Talent Management | Product | Score | Reviews | |---|---|---| | **eXo Platform** | N/A | N/A | | **Workvivo** | N/A | N/A | | **ProProfs Knowledge Base Software** | N/A | N/A | | **Guru** | N/A | N/A | #### Generative AI | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **AI Text Generation** | Not enough data | Not enough data | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | Not enough data | Not enough data | ### Enterprise Social Networking (ESN) | Product | Score | Reviews | |---|---|---| | **eXo Platform** | N/A | N/A | | **Workvivo** | 9.1/10 | 196 | | **ProProfs Knowledge Base Software** | N/A | N/A | | **Guru** | N/A | N/A | #### Content & Community Features - Enterprise Social Networking (ESN) | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Gamification** | Not enough data | 9.3 (182 reviews) | Not enough data | Not enough data | | **Community Building** | Not enough data | 9.4 (185 reviews) | Not enough data | Not enough data | | **Knowledge Sharing** | Not enough data | 9.5 (186 reviews) | Not enough data | Not enough data | | **User Generated Content** | Not enough data | 9.4 (185 reviews) | Not enough data | Not enough data | #### Admin & Reporting Features - Enterprise Social Networking (ESN) | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Content Moderation** | Not enough data | 9.2 (182 reviews) | Not enough data | Not enough data | | **Polls & Surveys** | Not enough data | 9.4 (180 reviews) | Not enough data | Not enough data | | **Content Management** | Not enough data | 9.4 (184 reviews) | Not enough data | Not enough data | | **Analytics & Reporting** | Not enough data | 9.2 (182 reviews) | Not enough data | Not enough data | | **User Management** | Not enough data | 9.4 (184 reviews) | Not enough data | Not enough data | #### Agentic AI - Enterprise Social Networking (ESN) | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Multi-step Planning** | Not enough data | 8.6 (36 reviews) | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Feature Not Available | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | 8.7 (35 reviews) | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | 8.6 (35 reviews) | Not enough data | Not enough data | ### Frontline Worker Communication Platforms | Product | Score | Reviews | |---|---|---| | **eXo Platform** | N/A | N/A | | **Workvivo** | 9.1/10 | 113 | | **ProProfs Knowledge Base Software** | N/A | N/A | | **Guru** | N/A | N/A | #### Administrative Tasks - Frontline Worker Communication Platforms | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Training & Learning Modules** | Not enough data | 9.3 (111 reviews) | Not enough data | Not enough data | | **Health & Safety Policies** | Not enough data | 9.3 (110 reviews) | Not enough data | Not enough data | | **Onboarding & Offboarding** | Not enough data | 9.4 (110 reviews) | Not enough data | Not enough data | | **Surveys & Feedback** | Not enough data | 9.6 (110 reviews) | Not enough data | Not enough data | | **Employee Services** | Not enough data | 9.5 (108 reviews) | Not enough data | Not enough data | | **Knowledge Management** | Not enough data | 9.5 (112 reviews) | Not enough data | Not enough data | #### Communication Features - Frontline Worker Communication Platforms | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Group Messaging** | Not enough data | 9.3 (110 reviews) | Not enough data | Not enough data | | **Private Messaging** | Not enough data | 9.2 (111 reviews) | Not enough data | Not enough data | | **Announcements** | Not enough data | 9.5 (112 reviews) | Not enough data | Not enough data | | **Emergency Notifications** | Not enough data | 9.3 (109 reviews) | Not enough data | Not enough data | #### Operations - Frontline Worker Communication Platforms | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Shift Scheduling** | Not enough data | 9.2 (109 reviews) | Not enough data | Not enough data | | **Insights & Analytics** | Not enough data | 9.3 (110 reviews) | Not enough data | Not enough data | | **Task Management** | Not enough data | Feature Not Available | Not enough data | Not enough data | | **SOPs & Documentation** | Not enough data | 9.1 (110 reviews) | Not enough data | Not enough data | #### Agentic AI - Frontline Worker Communication Platforms | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Autonomous Task Execution** | Not enough data | 8.4 (16 reviews) | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | 9.0 (15 reviews) | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | 8.4 (16 reviews) | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | 8.8 (16 reviews) | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | 8.3 (16 reviews) | Not enough data | Not enough data | ### Employee Experience | Product | Score | Reviews | |---|---|---| | **eXo Platform** | N/A | N/A | | **Workvivo** | 9.2/10 | 529 | | **ProProfs Knowledge Base Software** | N/A | N/A | | **Guru** | N/A | N/A | #### Core Features - Employee Experience Software | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Employee Lifecycle Management** | Not enough data | 9.2 (502 reviews) | Not enough data | Not enough data | | **Communication** | Not enough data | 9.4 (512 reviews) | Not enough data | Not enough data | #### People Analytics - Employee Experience Software | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Action Plan** | Not enough data | 9.2 (510 reviews) | Not enough data | Not enough data | | **Productivity** | Not enough data | 9.2 (504 reviews) | Not enough data | Not enough data | #### Advanced Features - Employee Experience Software | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Digital Experience Management** | Not enough data | 9.3 (504 reviews) | Not enough data | Not enough data | | **Benchmarking** | Not enough data | 9.2 (504 reviews) | Not enough data | Not enough data | | **Employee Listening** | Not enough data | 9.2 (501 reviews) | Not enough data | Not enough data | #### Employee Improvement - Employee Experience Software | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Performance Management** | Not enough data | 9.3 (500 reviews) | Not enough data | Not enough data | | **Learning** | Not enough data | 9.3 (502 reviews) | Not enough data | Not enough data | | **Team Building** | Not enough data | 9.3 (505 reviews) | Not enough data | Not enough data | ### AI Agent Builders | Product | Score | Reviews | |---|---|---| | **eXo Platform** | N/A | N/A | | **Workvivo** | N/A | N/A | | **ProProfs Knowledge Base Software** | N/A | N/A | | **Guru** | 10.0/10 | 13 | #### Customization - AI Agent Builders | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Natural Language Configuration** | Not enough data | Not enough data | Not enough data | 10.0 (5 reviews) | | **Tone Customization** | Not enough data | Not enough data | Not enough data | Not enough data | | **Security Guardrails** | Not enough data | Not enough data | Not enough data | Not enough data | #### Functionality - AI Agent Builders | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Omni-channel Support** | Not enough data | Not enough data | Not enough data | Not enough data | | **Agent Branding** | Not enough data | Not enough data | Not enough data | Not enough data | | **Proactive Response Capabilities** | Not enough data | Not enough data | Not enough data | 10.0 (5 reviews) | | **Seamless Human Escalation** | Not enough data | Not enough data | Not enough data | Not enough data | #### Data and Analytics - AI Agent Builders | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Analytics & Reporting** | Not enough data | Not enough data | Not enough data | Not enough data | | **Contextual Awareness** | Not enough data | Not enough data | Not enough data | Not enough data | | **Data Privacy Compliance** | Not enough data | Not enough data | Not enough data | Not enough data | #### Integration - AI Agent Builders | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Workflow Automation** | Not enough data | Not enough data | Not enough data | Not enough data | | **API Usage** | Not enough data | Not enough data | Not enough data | Not enough data | | **Platform Interoperability** | Not enough data | Not enough data | Not enough data | 10.0 (5 reviews) | | **CRM Data Integration** | Not enough data | Not enough data | Not enough data | Not enough data | ### IT Documentation | Product | Score | Reviews | |---|---|---| | **eXo Platform** | N/A | N/A | | **Workvivo** | N/A | N/A | | **ProProfs Knowledge Base Software** | N/A | N/A | | **Guru** | N/A | N/A | #### Management and Discovery - IT Documentation | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Search and Indexing** | Not enough data | Not enough data | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | Not enough data | Not enough data | | **Access and Permissions** | Not enough data | Not enough data | Not enough data | Not enough data | #### Operations - IT Documentation | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Integrations** | Not enough data | Not enough data | Not enough data | Not enough data | | **Automation** | Not enough data | Not enough data | Not enough data | Not enough data | | **Reporting** | Not enough data | Not enough data | Not enough data | Not enough data | ### AI IT Agents | Product | Score | Reviews | |---|---|---| | **eXo Platform** | N/A | N/A | | **Workvivo** | N/A | N/A | | **ProProfs Knowledge Base Software** | N/A | N/A | | **Guru** | N/A | N/A | #### Automation - AI IT Agents | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Document Processing** | Not enough data | Not enough data | Not enough data | Not enough data | | **Feedback Collection** | Not enough data | Not enough data | Not enough data | Not enough data | #### Autonomy - AI IT Agents | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Adaptive Responses** | Not enough data | Not enough data | Not enough data | Not enough data | | **Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | | **Independent Decision Making** | Not enough data | Not enough data | Not enough data | Not enough data | | **Problem Solving** | Not enough data | Not enough data | Not enough data | Not enough data | #### IT Ticket Management - AI IT Agents | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Ticket Status Updates** | Not enough data | Not enough data | Not enough data | Not enough data | | **SLA Monitoring** | Not enough data | Not enough data | Not enough data | Not enough data | | **Ticket Categorization** | Not enough data | Not enough data | Not enough data | Not enough data | | **Ticket Assignment** | Not enough data | Not enough data | Not enough data | Not enough data | | **Automated Ticket Creation** | Not enough data | Not enough data | Not enough data | Not enough data | #### IT Support Automation - AI IT Agents | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Knowledge Base Utilization** | Not enough data | Not enough data | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | Not enough data | Not enough data | | **Real-Time Troubleshooting** | Not enough data | Not enough data | Not enough data | Not enough data | | **User Self-Service Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | | **Proactive Issue Detection** | Not enough data | Not enough data | Not enough data | Not enough data | ### Google Workspace Office Tools | Product | Score | Reviews | |---|---|---| | **eXo Platform** | N/A | N/A | | **Workvivo** | N/A | N/A | | **ProProfs Knowledge Base Software** | N/A | N/A | | **Guru** | N/A | N/A | #### Agentic AI - Google Workspace Office Tools | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Not enough data | ### Employee Intranet | Product | Score | Reviews | |---|---|---| | **eXo Platform** | N/A | N/A | | **Workvivo** | 8.7/10 | 51 | | **ProProfs Knowledge Base Software** | N/A | N/A | | **Guru** | N/A | N/A | #### Agentic AI - Employee Intranet | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Autonomous Task Execution** | Not enough data | 8.5 (49 reviews) | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | 8.8 (50 reviews) | Not enough data | Not enough data | ### Knowledge Management | Product | Score | Reviews | |---|---|---| | **eXo Platform** | N/A | N/A | | **Workvivo** | N/A | N/A | | **ProProfs Knowledge Base Software** | N/A | N/A | | **Guru** | N/A | N/A | #### Knowledge Base | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Q & A** | Not enough data | Not enough data | Not enough data | Not enough data | | **Link Sharing** | Not enough data | Not enough data | Not enough data | Not enough data | | **Searchable** | Not enough data | Not enough data | Not enough data | Not enough data | #### Security | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Verification** | Not enough data | Not enough data | Not enough data | Not enough data | | **Role-Based Permission** | Not enough data | Not enough data | Not enough data | Not enough data | | **Public vs Private** | Not enough data | Not enough data | Not enough data | Not enough data | #### Content | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Trackable Analytics** | Not enough data | Not enough data | Not enough data | Not enough data | | **Import** | Not enough data | Not enough data | Not enough data | Not enough data | | **File Viewing** | Not enough data | Not enough data | Not enough data | Not enough data | | **Update Notifications** | Not enough data | Not enough data | Not enough data | Not enough data | #### Communication | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Social Features** | Not enough data | Not enough data | Not enough data | Not enough data | | **Tagging ** | Not enough data | Not enough data | Not enough data | Not enough data | | **Upload ** | Not enough data | Not enough data | Not enough data | Not enough data | | **Comments** | Not enough data | Not enough data | Not enough data | Not enough data | ### Employee Engagement | Product | Score | Reviews | |---|---|---| | **eXo Platform** | N/A | N/A | | **Workvivo** | 9.3/10 | 1629 | | **ProProfs Knowledge Base Software** | N/A | N/A | | **Guru** | N/A | N/A | #### Platform Basics | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Performance Benchmarking** | Not enough data | 9.3 (1447 reviews) | Not enough data | Not enough data | | **Reporting & Dashboards** | Not enough data | 9.3 (1464 reviews) | Not enough data | Not enough data | | **Interoperability** | Not enough data | 9.3 (1428 reviews) | Not enough data | Not enough data | #### Platform Content | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Employee Pulse Surveys** | Not enough data | 9.4 (1467 reviews) | Not enough data | Not enough data | | **Survey Customization** | Not enough data | 9.3 (1454 reviews) | Not enough data | Not enough data | | **Goal and Challenge Creation** | Not enough data | 9.4 (1446 reviews) | Not enough data | Not enough data | | **Science-based templates** | Not enough data | 9.2 (1403 reviews) | Not enough data | Not enough data | #### Platform Additional Functionality | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Employee Segmenting** | Not enough data | 9.4 (1448 reviews) | Not enough data | Not enough data | | **Goal and Challenge Creation** | Not enough data | 9.4 (1446 reviews) | Not enough data | Not enough data | | **Peer Recognition** | Not enough data | 9.5 (1491 reviews) | Not enough data | Not enough data | | **Social Feedback Portal** | Not enough data | 9.4 (1475 reviews) | Not enough data | Not enough data | #### Platform | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Customization ** | Not enough data | 9.3 (1386 reviews) | Not enough data | Not enough data | | **Integration APIs** | Not enough data | 9.2 (1332 reviews) | Not enough data | Not enough data | | **Internationalization** | Not enough data | 9.3 (1331 reviews) | Not enough data | Not enough data | | **User, Role, and Access Management** | Not enough data | 9.4 (1370 reviews) | Not enough data | Not enough data | | **Performance** | Not enough data | 9.5 (1381 reviews) | Not enough data | Not enough data | | **Mobility** | Not enough data | 9.4 (1370 reviews) | Not enough data | Not enough data | | **Reporting** | Not enough data | 9.2 (1350 reviews) | Not enough data | Not enough data | | **Dashboards** | Not enough data | 9.3 (1374 reviews) | Not enough data | Not enough data | ### AI Agents | Product | Score | Reviews | |---|---|---| | **eXo Platform** | N/A | N/A | | **Workvivo** | N/A | N/A | | **ProProfs Knowledge Base Software** | N/A | N/A | | **Guru** | N/A | N/A | #### Agentic AI - AI Agents | Feature | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | Not enough data | --- ## Categories **Unique to eXo Platform (4):** [Enterprise Social Networking (ESN) Software](https://www.g2.com/categories/enterprise-social-networking-esn), [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software), [Employee Intranet Software](https://www.g2.com/categories/employee-intranet), [Employee Engagement Software](https://www.g2.com/categories/employee-engagement) **Unique to Workvivo (7):** [Frontline Worker Communication Platforms Software](https://www.g2.com/categories/frontline-worker-communication-platforms), [Employee Engagement Software](https://www.g2.com/categories/employee-engagement), [Employee Experience Software](https://www.g2.com/categories/employee-experience), [Employee Communications Software](https://www.g2.com/categories/employee-communications), [Employee Intranet Software](https://www.g2.com/categories/employee-intranet), [Enterprise Social Networking (ESN) Software](https://www.g2.com/categories/enterprise-social-networking-esn), [Employee Recognition Software](https://www.g2.com/categories/employee-recognition) **Unique to ProProfs Knowledge Base Software (6):** [Contact Center Knowledge Base Software](https://www.g2.com/categories/contact-center-knowledge-base), [Google Workspace Office Tools ](https://www.g2.com/categories/google-workspace-office-tools), [Help Authoring Tools (HAT)](https://www.g2.com/categories/help-authoring-tool-hat), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software), [IT Documentation Software](https://www.g2.com/categories/it-documentation) **Unique to Guru (7):** [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Contact Center Knowledge Base Software](https://www.g2.com/categories/contact-center-knowledge-base), [Insight Engines Software](https://www.g2.com/categories/insight-engines), [Enterprise Search Software](https://www.g2.com/categories/enterprise-search-software), [ AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders), [AI IT Agents Software](https://www.g2.com/categories/ai-it-agents) --- ## Reviewer Demographics ### By Company Size | Segment | eXo Platform | Workvivo | ProProfs Knowledge Base Software | Guru | |---|---|---|---|---| | **Small-Business** | 38.5% | 12.7% | 43.3% | 14.2% | | **Mid-Market** | 35.9% | 29.8% | 46.7% | 56.4% | | **Enterprise** | 25.6% | 57.5% | 10.0% | 29.4% | ### By Industry #### eXo Platform - **Information Technology and Services:** 36.6% - **Computer Software:** 7.3% - **Telecommunications:** 4.9% - **Marketing and Advertising:** 3.7% - **Civil Engineering:** 2.4% - **Higher Education:** 2.4% - **Internet:** 2.4% - **Law Practice:** 2.4% - **Management Consulting:** 2.4% - **Outsourcing/Offshoring:** 2.4% - **Other:** 32.9% #### Workvivo - **Consumer Services:** 20.0% - **Information Technology and Services:** 12.7% - **Computer Software:** 7.8% - **Retail:** 5.3% - **Accounting:** 3.8% - **Telecommunications:** 3.2% - **Airlines/Aviation:** 3.1% - **Automotive:** 2.8% - **Financial Services:** 2.6% - **Computer & Network Security:** 2.1% - **Other:** 36.5% #### ProProfs Knowledge Base Software - **Information Technology and Services:** 20.0% - **Marketing and Advertising:** 16.7% - **Computer Software:** 16.7% - **Education Management:** 6.7% - **Textiles:** 3.3% - **Telecommunications:** 3.3% - **Logistics and Supply Chain:** 3.3% - **Internet:** 3.3% - **Health, Wellness and Fitness:** 3.3% - **Graphic Design:** 3.3% - **Other:** 20.0% #### Guru - **Computer Software:** 14.4% - **Information Technology and Services:** 10.6% - **Consumer Services:** 8.9% - **Internet:** 6.5% - **Financial Services:** 6.2% - **Health, Wellness and Fitness:** 5.7% - **Marketing and Advertising:** 4.6% - **Outsourcing/Offshoring:** 3.3% - **Leisure, Travel & Tourism:** 2.7% - **Telecommunications:** 2.7% - **Other:** 34.5% --- ## Alternatives ### Alternatives to eXo Platform - [Viva Engage](https://www.g2.com/products/viva-engage/reviews) — 3.6/5 stars (1441 reviews) - [Bitrix24](https://www.g2.com/products/bitrix24/reviews) — 4.1/5 stars (608 reviews) - [Jive](https://www.g2.com/products/jive/reviews) — 3.8/5 stars (309 reviews) - [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39043 reviews) - [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4350 reviews) - [HCL Connections](https://www.g2.com/products/hcl-connections/reviews) — 3.9/5 stars (518 reviews) - [Simpplr](https://www.g2.com/products/simpplr/reviews) — 4.6/5 stars (361 reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) — 4.0/5 stars (8936 reviews) - [Bloomfire](https://www.g2.com/products/bloomfire/reviews) — 4.6/5 stars (513 reviews) - [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11890 reviews) ### Alternatives to Workvivo - [Blink](https://www.g2.com/products/blink-blink/reviews) — 4.7/5 stars (290 reviews) - [Simpplr](https://www.g2.com/products/simpplr/reviews) — 4.6/5 stars (361 reviews) - [Firstup](https://www.g2.com/products/firstup/reviews) — 4.4/5 stars (206 reviews) - [Poppulo](https://www.g2.com/products/poppulo/reviews) — 4.3/5 stars (312 reviews) - [Staffbase](https://www.g2.com/products/staffbase/reviews) — 4.6/5 stars (247 reviews) - [Viva Engage](https://www.g2.com/products/viva-engage/reviews) — 3.6/5 stars (1441 reviews) - [Xoxoday](https://www.g2.com/products/xoxoday-xoxoday/reviews) — 4.6/5 stars (1580 reviews) - [Jostle](https://www.g2.com/products/jostle/reviews) — 4.6/5 stars (227 reviews) - [Haiilo](https://www.g2.com/products/haiilo-haiilo/reviews) — 4.6/5 stars (292 reviews) - [LumApps](https://www.g2.com/products/lumapps/reviews) — 4.4/5 stars (164 reviews) ### Alternatives to ProProfs Knowledge Base Software - [Document360](https://www.g2.com/products/document360/reviews) — 4.7/5 stars (515 reviews) - [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4350 reviews) - [MadCap Flare](https://www.g2.com/products/madcap-flare/reviews) — 4.4/5 stars (487 reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) — 4.4/5 stars (7331 reviews) - [Helpjuice](https://www.g2.com/products/helpjuice/reviews) — 4.7/5 stars (376 reviews) - [Bloomfire](https://www.g2.com/products/bloomfire/reviews) — 4.6/5 stars (513 reviews) - [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11890 reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) — 4.4/5 stars (7614 reviews) - [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3855 reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6943 reviews) ### Alternatives to Guru - [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11890 reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12418 reviews) - [Bloomfire](https://www.g2.com/products/bloomfire/reviews) — 4.6/5 stars (513 reviews) - [Document360](https://www.g2.com/products/document360/reviews) — 4.7/5 stars (515 reviews) - [Glean](https://www.g2.com/products/glean-technologies-glean/reviews) — 4.7/5 stars (160 reviews) - [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4350 reviews) - [Stack Overflow Internal](https://www.g2.com/products/stack-overflow-internal/reviews) — 4.5/5 stars (792 reviews) - [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39043 reviews) - [Slab](https://www.g2.com/products/slab/reviews) — 4.6/5 stars (309 reviews) - [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1121 reviews) --- ## Top Discussions ### eXo Platform - Title: [Doesn’t open source mean free?](https://www.g2.com/discussions/doesn-t-open-source-mean-free) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Open source means open code that your IT team can fully control. We sell enterprise-ready packaged editions of an open-source eponyme project, eXo Platform...." - Title: [Do you include maintenance?](https://www.g2.com/discussions/do-you-include-maintenance) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Yes, maintenance is included in all offers. You get access to all bug fixes and enhancements developed for our customers in regular maintenance releases. For..." - Title: [Which services are included in the subscription price?](https://www.g2.com/discussions/which-services-are-included-in-the-subscription-price) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Support , maintenance, security advisory, cloud hosting as well as self-care services are included in the subscription price. Other services are purchased..." - Title: [Is your product cloud-based or on-premise?](https://www.g2.com/discussions/is-your-product-cloud-based-or-on-premise) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "You can install the product on-premise. Or, we can also host and manage your platform for you in the cloud. Both options are available for Enterprise,..." - Title: [How can I try the product?](https://www.g2.com/discussions/how-can-i-try-the-product) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "You can contact us to get a customized demo or a dedicated testing environment suited to your use cases. You can also start by visiting our online community..." ### Workvivo - Title: [What is Workvivo used for?](https://www.g2.com/discussions/what-is-workvivo-used-for) — 6 comments, 2 upvotes > **Top comment:** "WorkVivo can be used for getting Employee Feedback, monitoring the pulse of your organization. Track ROI with Workvivo. Employee App with Instant Messaging,..." - Title: [I'm trying to use Workvivo for internal communications, but I'm not sure how to engage my team effectively. Any suggestions?](https://www.g2.com/discussions/i-m-trying-to-use-workvivo-for-internal-communications-but-i-m-not-sure-how-to-engage-my-team-effectively-any-suggestions) — 4 comments, 2 upvotes > **Top comment:** "You can add tag the team member for any important updates. The team will be able to see the update and acknowledge the same by commenting on the post. For..." - Title: [How do i search more users within my company from diffrent countires?](https://www.g2.com/discussions/how-do-i-search-more-users-within-my-company-from-diffrent-countires) — 3 comments, 1 upvote > **Top comment:** "every user will have a team and every team will have a cluster of group names you can tag them in any post by selecting the audience group." - Title: [Keep up the good work](https://www.g2.com/discussions/keep-up-the-good-work) — 2 comments, 2 upvotes > **Top comment:** "Comment deleted by user." - Title: [NO](https://www.g2.com/discussions/no-fafecaf2-2930-4b6c-9d4d-be7c2d041425) — 2 comments, 2 upvotes > **Top comment:** "Yes" ### ProProfs Knowledge Base Software - Title: [How do I cancel my plan?](https://www.g2.com/discussions/how-do-i-cancel-my-plan) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "It's simple. Just email us at sales@proprofs.com" - Title: [Can I change plans at any time?](https://www.g2.com/discussions/can-i-change-plans-at-any-time) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Yes. Simply email sales@proprofs.com" - Title: [What types of payment do you accept?](https://www.g2.com/discussions/what-types-of-payment-do-you-accept-344fb290-31bc-4829-8002-32d6ae00041a) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Currently, we accept Visa, MasterCard, & American Express. We do not accept PayPal. For purchases over $1000, we can accept check payments for an additional..." - Title: [How does the 30-day money back guarantee work?](https://www.g2.com/discussions/how-does-the-30-day-money-back-guarantee-work) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "If you cancel within 30 days of signing up, for any reason, you won't be charged a thing. We do not want your money unless you are truly happy with our..." - Title: [Is my data safe & secure?](https://www.g2.com/discussions/is-my-data-safe-secure) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Absolutely, our state-of-the-art computer servers are hosted at a secure location that maintains multiple power feeds, fiber links, dedicated generators, &..." ### Guru - Title: [What does Guru do?](https://www.g2.com/discussions/what-does-guru-do) — 3 comments > **Top comment:** "Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow." - Title: [Do we have any mobile app for Guru?](https://www.g2.com/discussions/34530-do-we-have-any-mobile-app-for-guru) — 3 comments, 2 upvotes > **Top comment:** "No there is not, however the Web app does scale to phones" - Title: [What is Guru platform?](https://www.g2.com/discussions/guru-what-is-guru-platform) — 2 comments > **Top comment:** "Guru is a company wiki that works in your workflow, so the information you need to do your job is always at your fingertips. You can learn more here:..." - Title: [What's the best way to memorize info on Guru and apply for everyday situations?](https://www.g2.com/discussions/what-s-the-best-way-to-memorize-info-on-guru-and-apply-for-everyday-situations) — 2 comments, 1 upvote > **Top comment:** "The best way to memorize info is... to not have to memorize it at all! Because so many things in a business change daily, Guru is designed to allow you to..." - Title: [We're plateau-ing with content contribution. Need ideas.](https://www.g2.com/discussions/50469-we-re-plateau-ing-with-content-contribution-need-ideas) — 2 comments, 1 upvote > **Top comment:** "We encourage our reps to use the "ask an expert" feature and anytime a question is answered, we save the Q&A as a card under a collection board names "FAQs"..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/exo-platform-vs-workvivo-vs-proprofs-knowledge-base-software-vs-guru)