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At a Glance
Market Segments
Small-Business (58.0% of reviews)
Small-Business (62.0% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
Exceed.ai
Star Rating
(85)4.7 out of 5
Market Segments
Small-Business (58.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Exceed.aiInstabot
Star Rating
(52)4.5 out of 5
Market Segments
Small-Business (62.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about InstabotSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Instabot excels in its ease of use with a score of 9.4, making it a favorite among small businesses looking for a straightforward chatbot solution, while Exceed.ai, with a score of 9.1, is also user-friendly but slightly less intuitive according to some reviewers.
- Reviewers mention that Instabot's lead qualification feature scores 9.2, indicating strong performance in filtering leads effectively, whereas Exceed.ai's lead qualification is rated lower at 8.7, suggesting it may not be as robust in this area.
- G2 users highlight that both products offer quality support, each scoring 9.5, but users on G2 note that Instabot's support is particularly responsive, which can be crucial for small businesses needing quick assistance.
- Users say that Exceed.ai shines in its AI capabilities, particularly in AI-driven live chat, scoring 9.0 compared to Instabot's 8.5, indicating a more advanced conversational AI experience that can enhance customer interactions.
- Reviewers mention that Instabot's meeting scheduling feature is highly rated at 9.6, making it a strong choice for businesses that prioritize seamless appointment setting, while Exceed.ai's meeting scheduling is rated lower at 9.0, suggesting it may lack some of the advanced functionalities found in Instabot.
- Users report that Instabot's performance analysis tools, particularly in coaching and tracking, score well at 9.0 and 9.4 respectively, which helps businesses improve their sales strategies, while Exceed.ai's performance tracking is rated slightly higher at 9.6, indicating a more comprehensive approach to performance metrics.
Pricing
Entry-Level Pricing
Exceed.ai
No pricing availableInstabot
No pricing availableFree Trial
Exceed.ai
Free Trial is available
Instabot
Free Trial is available
Ratings
Meets Requirements
9.1
61
8.8
39
Ease of Use
9.1
62
9.4
39
Ease of Setup
8.9
29
9.3
35
Ease of Admin
9.2
28
9.0
35
Quality of Support
9.5
62
9.5
37
Has the product been a good partner in doing business?
9.7
29
9.4
35
Product Direction (% positive)
9.6
58
9.4
37
Features by Category
Messenger
9.4
25
|
Verified
8.9
16
|
Verified
9.2
24
|
Verified
7.8
12
|
Verified
9.0
18
|
Verified
8.5
12
|
Verified
8.8
23
8.6
18
|
Verified
Channels
Feature Not Available
Not enough data
9.2
18
|
Verified
9.1
19
|
Verified
9.1
11
8.3
6
|
Verified
Feature Not Available
Not enough data
9.2
15
|
Verified
8.3
5
|
Verified
Customers
8.9
21
|
Verified
9.2
12
|
Verified
9.0
19
|
Verified
8.6
12
|
Verified
8.3
26
|
Verified
8.6
15
|
Verified
8.8
22
|
Verified
9.3
16
|
Verified
8.7
25
|
Verified
9.7
10
|
Verified
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.6
22
|
Verified
Not enough data
8.7
29
|
Verified
Not enough data
9.3
34
|
Verified
Not enough data
9.0
29
|
Verified
Not enough data
Organization
8.8
25
|
Verified
Not enough data
8.9
24
|
Verified
Not enough data
8.6
28
|
Verified
Not enough data
Performance Analysis
9.4
18
Not enough data
9.6
23
|
Verified
Not enough data
Sales Analysis
8.9
23
|
Verified
Not enough data
9.0
18
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Productivity Bots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Exceed.ai and Instabot are categorized as Conversational Marketing
Unique Categories
Exceed.ai is categorized as AI Sales Assistant
Instabot is categorized as Productivity Bots
Reviews
Reviewers' Company Size
Exceed.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Instabot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
18.5%
Venture Capital & Private Equity
13.6%
Marketing and Advertising
12.3%
Information Technology and Services
9.9%
Financial Services
7.4%
Other
38.3%
Information Technology and Services
18.0%
Marketing and Advertising
12.0%
Computer Software
12.0%
Higher Education
4.0%
Health, Wellness and Fitness
4.0%
Other
50.0%
Discussions
Exceed.ai has no discussions with answers
Instabot has no discussions with answers
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