Compare ExaVault and Files.com 
At a Glance
Market Segments
Small-Business (53.9% of reviews)
Mid-Market (45.5% of reviews)
Entry-Level Pricing
$99.00 50 Users Per Month
Free Trial
ExaVault
Star Rating
(194)4.5 out of 5
Market Segments
Small-Business (53.9% of reviews)
Pros & Cons
Entry-Level Pricing
$99.00 50 Users Per Month
Free Trial is available
Browse all 3 pricing plansFiles.com
Star Rating
(278)4.6 out of 5
Market Segments
Mid-Market (45.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Files.com excels in overall user satisfaction, reflected in its higher G2 Score compared to ExaVault. Users appreciate its easy-to-use interface and quick setup, which allows for seamless control over permissions and customization without needing coding skills.
- According to verified reviews, ExaVault is praised for its security features, particularly its SFTP capabilities. Users highlight that it provides a safe and secure environment for file transfers, eliminating the need for setting up an internal server, which can be a significant advantage for small businesses.
- Reviewers mention that Files.com has a more robust support system, with a higher quality of support rating. Users have noted that the initial setup process is straightforward, with minimal issues, making it a reliable choice for businesses that prioritize customer assistance.
- Users say that ExaVault shines in its ease of use, with many finding it simple to set up and manage connections between on-premises and cloud-based systems. This user-friendly approach is particularly beneficial for those who may not have extensive technical knowledge.
- Reviewers highlight that Files.com offers a free trial, making it an attractive option for businesses looking to test the software before committing financially. This flexibility can be a deciding factor for mid-market companies evaluating their options.
- According to recent user feedback, while ExaVault has a strong focus on security, it has fewer recent reviews compared to Files.com, which may indicate a less active user base. This could affect the reliability of user experiences and insights for potential buyers.
Pricing
Entry-Level Pricing
ExaVault
Paid Service
$99.00
50 Users Per Month
- All Features from Free Plan
- Automated Updates
- SSO Support
Files.com
Files.com
Free Trial
Join over 4,000 companies who trust Files.com for Secure File Orchestration. Your 7 Day Free Trial Includes:
- Full access to the entire Files.com platform, including all integrations, automations, protocols, and APIs
- Unlimited access to the industry's best support and onboarding team (we're rated #1 on G2)
- All the transfer, storage, and API calls that you need for your PoC and trial testing
Free Trial
ExaVault
Free Trial is available
Files.com
Free Trial is available
Ratings
Meets Requirements
9.3
136
9.5
232
Ease of Use
9.5
137
9.3
237
Ease of Setup
9.5
116
9.4
212
Ease of Admin
9.4
115
9.4
188
Quality of Support
9.0
115
9.5
202
Has the product been a good partner in doing business?
9.2
112
9.4
184
Product Direction (% positive)
7.7
120
9.3
218
Features by Category
Data Delivery
Feature Not Available
Feature Not Available
Feature Not Available
9.0
93
Feature Not Available
9.1
86
Feature Not Available
Feature Not Available
Functionality
8.7
5
|
Verified
8.7
86
9.0
17
|
Verified
9.4
95
8.7
13
|
Verified
9.1
88
Feature Not Available
8.4
89
Governance
8.7
21
|
Verified
8.9
90
8.7
21
|
Verified
9.3
88
8.9
22
|
Verified
9.5
91
Core Transfer Infrastructure - Managed File Transfer (MFT)
Feature Not Available
Feature Not Available
Not enough data
8.9
23
Not enough data
9.4
26
Not enough data
8.5
23
Platform Capabilities - Managed File Transfer (MFT)
9.0
17
|
Verified
9.4
95
Not enough data
8.0
20
Not enough data
8.4
22
Not enough data
9.2
22
Security & Compliance Controls - Managed File Transfer (MFT)
8.7
21
|
Verified
8.9
90
8.7
21
|
Verified
9.3
88
8.9
22
|
Verified
9.5
91
Intelligent Automation & AI - Managed File Transfer (MFT)
Not enough data
6.8
19
Not enough data
6.8
19
Not enough data
6.9
19
Not enough data
7.4
19
Management
9.3
70
9.5
167
8.8
47
9.3
148
8.6
33
9.0
134
8.9
67
9.4
158
Functionality
9.3
81
9.7
166
8.3
14
9.0
123
8.8
42
9.1
129
Feature Not Available
8.6
120
Security
9.3
58
9.3
142
9.3
67
9.5
156
9.2
71
9.5
157
Development
Not enough data
9.2
20
Not enough data
7.2
9
Not enough data
7.6
9
Not enough data
9.4
11
Not enough data
9.0
12
Not enough data
9.2
11
Not enough data
8.5
10
Management
Not enough data
8.2
12
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.7
8
Security
Not enough data
9.1
11
Not enough data
8.9
12
Not enough data
9.7
11
Integration Options
Not enough data
9.2
8
Not enough data
9.7
11
Not enough data
7.4
7
Not enough data
7.1
7
Deployment
Not enough data
9.5
10
Not enough data
9.2
11
Categories
Categories
Shared Categories
ExaVault and Files.com are categorized as File Transfer Protocol (FTP) and Managed File Transfer (MFT)
Reviews
Reviewers' Company Size
ExaVault
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Files.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
12.0%
Information Technology and Services
5.8%
Marketing and Advertising
5.2%
Retail
4.7%
Automotive
3.7%
Other
68.6%
Computer Software
10.2%
Information Technology and Services
10.2%
Hospital & Health Care
9.1%
Financial Services
5.7%
Retail
4.5%
Other
60.4%
Alternatives
Discussions
What are the features of FTP?
1 Comment
DO
FTP (file transfer protocol) is used to move files and perform file related actions. It is a solid protocol supported by the majority of devices and...Read more
ExaVault has no more discussions with answers
What is Brickftp?
2 Comments
KJ
BrickFTP is the former name of files.com. Same company. New name (as of a few years ago).Read more
How to use file com?
2 Comments
BB
I had to leave files.com because they raised their rates exponentially (as they all do once they think you have too much data there to switch). L8r!Read more
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