Users report that LogRhythm SIEM excels in Log Management with a score of 9.0, highlighting its ability to efficiently handle large volumes of logs, while OpenText ArcSight ESM, with a score of 8.5, is noted for its solid but slightly less robust log handling capabilities.
Reviewers mention that LogRhythm's Threat Intelligence feature scores an impressive 8.7, providing users with actionable insights, whereas OpenText ArcSight ESM's score of 7.4 indicates that its threat intelligence capabilities may not be as comprehensive, leading to some users feeling less informed about potential threats.
G2 users highlight that LogRhythm SIEM's Ease of Setup is rated at 8.0, making it more user-friendly for initial deployment compared to OpenText ArcSight ESM, which has a lower score of 6.3, suggesting a more complex setup process that may require additional resources.
Users on G2 report that LogRhythm SIEM provides superior Quality of Support with a score of 8.5, indicating responsive and helpful customer service, while OpenText ArcSight ESM's support, rated at 6.7, has received criticism for slower response times and less effective assistance.
Reviewers mention that LogRhythm's Automated Response feature is rated at 8.6, allowing for quick incident management, while OpenText ArcSight ESM's score of 6.7 suggests that its automated response capabilities may not be as effective, leading to potential delays in threat mitigation.
Users say that LogRhythm SIEM shines in Incident Reporting with a score of 8.8, providing detailed and actionable reports, whereas OpenText ArcSight ESM, with a score of 8.9, is also strong in this area but may lack some of the customization options that LogRhythm offers, according to user feedback.
Pricing
Entry-Level Pricing
LogRhythm SIEM
Enterprise Licensing Program
Contact for Info
Simplifies the purchasing model for global organizations
Available for appliance and software-based deployments
Provides predictable and consistent cost structure
Do you guys also have problems with the customer support?
2 Comments
WE
They're not completely bad, no. Are you jumping through all their hoops, and supplying all the data they want? And can't you reach out to your account...Read more
Is there anyway to get more than 5000 search results at a time?
1 Comment
JP
It can, but is not recommended since it will take a really long time to parse data. It recommended to do about 100000 log searches, any more will take most...Read more
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